Papalia Home Services
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Papalia Home Services

Air Conditioning & Heating

Certified Pro
617-708-3365
Licensed & Insured
Background checked
11th year as a Best Pick

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Business Address

1220 Liberty Square Road

Boxborough, MA 01719

Company Details

Services Offered

  • Boilers
  • Humidifiers
  • Air Duct Cleaning
  • Commercial HVAC Services
  • Ductless Mini-Split Installation
  • Furnace Repair, Installation, and Replacement
  • HVAC System Repair, Installation, and Replacement
  • Heat Pump Repair, Installation, and Replacement
  • Indoor Air Quality Solutions
  • Maintenance Programs
  • Zoning Systems

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 2-year labor warranty on materials and workmanship
  • Equipment registered with manufacturer for limited warranty terms

Employee Information

  • Background Checked
  • Marked Vehicles
  • Ongoing Training
  • Wear Shoe Covers
  • Wear Uniforms

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

The company has provided "Good Clean" service to MetroWest homeowners since 1990.

Distinctions

Not specified

Customer Benefits

Financing Available

Availability

Weekends

About this company

"For years, the plumbers and certified HVAC technicians at Papalia Home Services have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope, from drain cleaning to HVAC installation and repair."

— Jim Papalia, Founder

License

2345

Ratings & Reviews

Compiled Score:

Papalia Home Services has received 4.9 out of 5 stars based on 2341 customer reviews. Learn about Our Research Process.

5
2192
4
124
3
13
2
5
1
7
Alan Danziger

Alan Danziger

a month ago

The plumber who came to the house was amazing! I had a stuck shower cartridge, and he fought it like a champ! He called it the worst small job he’d ever seen… it took power tools and elbow grease, but he was able to overcome the worst corrosion from 20 years of bad water and get the job done! I am so appreciative of his hard work! Photos are before (the wedged, broken cartridge), immediately after he got it out, and after he cleaned it up! If he hadn’t been so helpful with a great attitude I would have taken off a star for their AI phone assistant, which seemed to ‘understand’ what I said well enough, but did not relay my messages.

Verified Google Review
Sarah Carroll

Sarah Carroll

a month ago

Mike was exceptionally professional and clear with his diagnostic review. He was respectful of our home and put on booties when he arrived. He was thorough and did not waste our time. He gave us options with various solutions to our issue with our on demand water heater. Positive experience. Ask for Mike.

Verified Google Review
Susan Tyczinski

Susan Tyczinski

a month ago

Mark and Liam did a wonderful job! Our hot water heater needed to be repaired or replaced and we scheduled the appointment online on Sunday and they came on Monday. Mark clearly explained why a replacement was necessary. The exact cost was calculated at that time and proved to be true. As they drained the old unit, the new unit was delivered via an other employee. -very efficient! - We highly recommend this company!

Verified Google Review
Ralph Murphy

Ralph Murphy

a month ago

We lost central air conditioning, and representative Lila came out to take a look. She was very thorough. She evaluated all the components of our heat-pump system and clearly explained what was going on and the available options. She arranged for another representative to explain a new system to us. A very pleasant and capable person.

Verified Google Review
Will Tucker

Will Tucker

a month ago

Great experience with Mark & Liam. They rectified the issue we called them out for and also found a separate leak in our pipes in a sensitive area of the home. They walked my wife and I through their findings, pricing for both fixes, and conducted both the repairs quickly and effectively

Verified Google Review

Service Area

Papalia Home Services serves 42 cities in the Boston area.

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Cities Served

Acton, Ashland, Babson Park, Bedford, Billerica, Boxborough, Canton, Carlisle, Concord, Dedham, Dover, East Walpole, Fayville, Framingham, Hanscom Afb, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Marlborough, Maynard, Medfield, Millis, Natick, Needham, Needham Heights, Norfolk, Norwood, Sharon, Sherborn, Southborough, Stoughton, Stow, Sudbury, Walpole, Waltham, Wayland, Wellesley, Wellesley Hills, Weston, Westwood

Papalia Home Services FAQ

Papalia Home Services offers residential and light commercial HVAC services, including the installation and replacement of gas furnaces, boilers, central air conditioning systems, heat pumps, ductless mini-splits, and humidifiers. They provide service seven days a week, along with indoor air quality solutions, plumbing, and maintenance plans.

Services