Papalia Home Services
Air Conditioning & Heating
Hours of Operation
Business Address
1220 Liberty Square Road
Boxborough, MA 01719
Company Details
Services Offered
- Boilers
- Humidifiers
- Air Duct Cleaning
- Commercial HVAC Services
- Ductless Mini-Split Installation
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Maintenance Programs
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 2-year labor warranty on materials and workmanship
- Equipment registered with manufacturer for limited warranty terms
Employee Information
- Background Checked
- Marked Vehicles
- Ongoing Training
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Customer Benefits
Availability
Weekends
About this company
"For years, the plumbers and certified HVAC technicians at Papalia Home Services have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope, from drain cleaning to HVAC installation and repair."
— Jim Papalia, Founder
License
2345
Ratings & Reviews
Compiled Score:
Papalia Home Services has received 4.9 out of 5 stars based on 2341 customer reviews. Learn about Our Research Process.
Rong Dai
3 months ago
We had an issue with our gas boiler and this was our first time dealing with this type of system. The technician was extremely patient and explained how the boiler works in a way that was easy to understand. Based on our description, he quickly identified the problem and was very honest about the options. He did not push any unnecessary maintenance or repairs, which we really appreciated. Even when we decided not to replace the part right away due to the age of the boiler, he remained professional, patient, and friendly. Will definitely call him again. Highly recommend!
Larry Berger
4 months ago
We had 4 leaking water valves in our basement. Peter and Aiden were a great team - very friendly, professional, and skilled. Since we had recently moved to this house, Peter offered to survey for other plumbing issues and discovered several important ones. We had received a lower bid for the job, but we liked Papalia service in the past. We are very happy with our upgraded, easier-to-use-and-maintain valves (photo) and excellent customer service!l. That includes how easy it was to schedule the visit and communicate with the home office.
Liz Hiser
a month ago
We had Ryan at Papalia come out initially to lift a powder room toilet and then come back to re-install it after another contractor put in new wood flooring. (The flooring install is important to the toilet story - we had a toilet leak repaired by a previous plumber about 10 years ago and the flooring install was to repair the blackened, water-damaged flooring around the toilet--finally). This was a two-visit job, but Ryan took the time to write it up as one estimate so we would not be charged twice for the dispatch fee. He also was able to determine once the toilet was lifted that the flange needed to be reinforced-repaired, as while the leak had been fixed by another plumber, the flange had broken off on one side. This had not been fully addressed and the toilet still rocked a bit (old Victorian house, uneven floors we thought). Ryan was super easy to work with, he pulled the toilet on the first visit and was willing to Face Time the next day once the old flooring had been pulled to fully examine the damage to the flange - to understand the extent of the repair he would need to do once the flooring was redone. Then he returned to repair the flange, reinforcing it with a metal piece, and then shimmed the toilet in several places to deal with the still-uneven floor before re-mounting the toilet. We were impressed with his competence and the high level of service. He's a pleasure to work with. As well, Papalia admin team - Crystal and others - were easy to work with on scheduling both by phone and text. We will be calling Papalia back soon for another plumbing issue. Thanks!
Susan DeSanctis
2 months ago
I returned home, after a weekend away, to discover temperatures in my home a chilly 42 degrees F! No heat! I had no regular company so, after a bout of hysteria, I began searching Google for heating repair companies. Long story short, I found Papalia Home Services. Can you imagine! A real, live person answered the phone and the woman was really nice! I bet that they were really busy with the storm and all but she promised that a technician would be out that day to help! She explained their pricing system so there would be no misunderstanding. Sure enough, two young men (I'm 75 so everyone is young) arrived and got right to work. They replaced a circulatory pump and flushed my system. They suggested maintenance which I intend to follow up on with them in the spring. Was I happy? Yes! I would recommend them with no reservations.
Doreen Rwenzo
4 months ago
Shaun and Ryan were great! So was their Service. They replaced my hot water heater promptly and accommodated me in a very short time during this busy holiday season. They answered all my questions and gave me a walkthrough of what they had done. Definitely will use Papalia homes services again. Thank you very much
Service Area
Papalia Home Services serves 42 cities in the Boston area.
Loading map...
Cities Served
Papalia Home Services FAQ
Services
Hours of Operation
Business Address
1220 Liberty Square Road
Boxborough, MA 01719
Request a Quote
Fill out this form and Papalia Home Services will contact you.