128 Plumbing, Heating, Cooling & Electric
• Certified Best Pick • Certified Best Pick
Best Pick Reports

128 Plumbing, Heating, Cooling & Electric

Drain/Sewer Cleaning & Repair

Certified Pro
617-336-1356
Licensed & Insured
10th year as a Best Pick

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Business Address

78 Foundry Street

Wakefield, MA 01880

Company Details

Services Offered

  • Camera Inspection
  • Drain Cleaning Services
  • Sewer Cleaning Services
  • Drain Repair Services
  • 24/7 Emergency Drain Service
  • Water Filtration
  • Trenchless Sewer Line Repair
  • Clog Removal
  • Root Removal

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% satisfaction warranty on all services and installations.

Employee Information

Not specified

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.

Distinctions

  • American Standard Customer Care Dealer
  • Bosch ABC Accredited Contractor
  • Mass Save Heat Pump Installer
  • Mitsubishi Diamond Elite Contractor
  • Navien Service Specialist

Customer Benefits

Free Estimates Financing Available

Availability

Emergency 24/7

Satisfaction Guarantee

100% satisfaction warranty on all services and installations

About this company

"As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

— Ryan Williams, President

License

2493

Ratings & Reviews

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.9 out of 5 stars based on 2213 customer reviews. Learn about Our Research Process.

5
2139
4
35
3
5
2
11
1
23
Thomas DuBois

Thomas DuBois

5 months ago

I got a few quotes for a new heating system and 128 Heating was the middle price and they did an amazing job. Great communication from the beginning to the end. The workers were very professional and explained everything as they were doing the install when I asked questions. I will be signing up for the yearly maintenance check.

Verified Google Review
Lynne Thompson

Lynne Thompson

2 months ago

This is two reviews of 128 Plumbing. Last week, ANDREW performed annual maintenance on my tankless hot water, and AC condenser. This week, STEPHEN came and due to an old leaking garbage disposal, replaced it with a new one. 128 obviously has a great training program. Both Stephen and Andrew immediately donned shoe covers - this is def a unique practice in the industry, and one I have never seen in my 30+ years of hiring plumbers for my multiple properties. This shows respect for keeping customers properties clean which I appreciate. Both technicians explained things in a comprehensive fashion - very helpful to me! They carried out their tasks quickly, efficiently, professionally. I signed up for their home maintenance program so now I have them 'on retainer.' :) I can highly recommend 128 Plumbing, and feel confident having them on board for any future plumbing needs.

Verified Google Review
Ben Watkins

Ben Watkins

10 months ago

We had 128 out for replacement of our AC/furnaces and the team was great. I had a few small plumbing issues as well and because of that great experience I called in a week later to have someone come out to quote me. Kenny came out the next day and gave me a fair and honest assessment which included that we really should replace our 13 year old water heater. He gave a fair price and we had Chandler and Steve out a couple of days later to replace that and do some other items as well. The team as always is friendly, respectful and informative of what they are doing. 128 will continue to be my go to provider for home services!

Verified Google Review
Ada Moy

Ada Moy

a month ago

128 installed/replaced all our HVAC systems in our home over the past 5-6 years (2 A/Cs + 1 oil furnace). Choosing an HVAC company is always a bit stressful, but hiring 128 to install our new systems was the best decision we could have made. Not only was the initial installation professional, clean, and efficiently done, but their true value shone through in their post-installation support. As with any major mechanical system, unexpected issues popped up in the years after the initial install. What separates this company from the competition is their absolute integrity. They completely stand by their equipment. Every single time we called with a problem, they came back to address the issue, often repair things under warranty & covering the cost of labor too. They don’t just "install and disappear"—they stay committed until everything is running perfectly. The technicians who come to our home have been polite, knowledgeable, and genuinely invested in resolving the issue completely. (Huge shoutout to Mark!!) It is incredibly rare to find a company with this level of honesty, accountability, and customer service these days. If you want peace of mind along with your new HVAC system, look no further. Highly recommended!

Verified Google Review
Jim Hunter

Jim Hunter

5 months ago

I had a new heating and cooling system inst system installed last year by 128 plumbing, heating, cooling & electric. They did an excellent job and I was extremely satisfied. I called them becaust I needed a new toilet installed. The plumber Steven L. Arrived at my house earlier than I expected. Was able to find a toilet that matched my existing fixtures. He left for a short while and returned with the new toilet. Steven L. did an excellent job with the installation everything went very well. The area was clean when he left. I highly recommend 128 plumbing, heating, cooling & electric and their plumber Steven L.

Verified Google Review

Service Area

128 Plumbing, Heating, Cooling & Electric serves 85 cities in the Boston area.

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Cities Served

Acton, Allston, Andover, Arlington, Auburndale, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dorchester, Dorchester Center, Everett, Georgetown, Groveland, Hanscom Afb, Hathorne, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Mattapan, Maynard, Medford, Melrose, Middleton, Milton, Nahant, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, North Andover, North Reading, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Roxbury, Roxbury Crossing, Salem, Saugus, Somerville, South Hamilton, Stoneham, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Waban, Wakefield, Waltham, Watertown, Wenham, West Newton, West Roxbury, Weston, Wilmington, Winchester, Winthrop, Woburn

128 Plumbing, Heating, Cooling & Electric FAQ

128 Plumbing, Heating, Cooling & Electric provides a full range of plumbing, electrical, and HVAC services. These offerings include drain cleaning, drain camera inspections, root removal, water jetting, main line sewer and drain repair, trenchless pipe lining, spray coating, backup repair, and water filtration. The company also offers emergency service, up-front pricing on every job, and free consultations on new HVAC equipment.

Services