The Appliance Doctor, Inc.
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Appliance Doctor, Inc. has received 4.8 out of 5 stars based on 118 customer surveys conducted through GuildQuality.
5
102
4
11
3
4
2
1
1
0
2nd year as a Best Pick Call
"The Appliance Doctor, Inc., prides itself on being a reliable and honest appliance repair company. The satisfaction of each customer is of the utmost importance. We always explain the needed repairs before beginning any work, and we always stand behind our work. We also sell new appliances, should yours not be worth repairing."

Brent Vinton | Owner
Company Information
Services Offered
The Appliance Doctor, Inc., repairs most brands of major home appliances, including clothes washers and dryers, refrigerators, ice machines, dishwashers, garbage disposals, gas and electric ranges and ovens, and microwaves. The company also sells new appliances from a range of brands.
Warranty
The company guarantees repairs for one year and offers a lifetime warranty on parts replaced.
Company History
The company is locally owned and operated and has served Metro Atlanta since 1980. The company employs nearly 20 service technicians.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The Appliance Doctor repairs and services brands including Sub-Zero, Whirlpool, KitchenAid, Maytag, GE, Amana, Frigidaire, Electrolux, Thermador, Viking, Bosch, Scotsman, and more.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1750 Enterprise Way Suite 103
Marietta, GA 30067
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

The Appliance Doctor, Inc. has received 4.8 out of 5 stars based on 118 customer surveys conducted through GuildQuality.
5
102
4
11
3
4
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/03/2020

“martin”

Review by
12/02/2020

No review comments provided

Review by
11/25/2020

No review comments provided

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“The technician provided exceptional service.”

Review by
11/23/2020

“The communication from The Appliance Doctor exceeded my expectations.”

Review by
11/23/2020

“Everyone that has come out has been good. They have fixed my stove, refrigerator, and dryer. The last technician should be recognized for his service.”

Review by
11/23/2020

“All expectations were met.”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“The Appliance Doctor always seem to be very honest. They don't try to oversell repairs. They tell me about the severity of the repairs and let us know if we need to get a new appliance or not.”

Review by
11/23/2020

“They met in all areas.”

Review by
11/23/2020

“They exceeded my expectations with their service response, quality of work done, and the explanation of what was being done.”

Review by
11/23/2020

“The technician did a good job.”

Review by
11/21/2020

No review comments provided

Review by
11/21/2020

“one stop service”

Review by
11/20/2020

“Everything was wonderful!”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
06/14/2019

“Was honest and advised that repair was more expensive than unit was worth!”

Review by
05/25/2019

No review comments provided

Review by
05/21/2019

“Chris has done several repairs for us and he is awesome!”

Review by
05/18/2019

“the assigned repairman”

Review by
05/18/2019

“Corey at the Atlanta area location”

Review by
05/18/2019

No review comments provided

Review by
04/29/2019

No review comments provided

Review by
04/28/2019

No review comments provided

Review by
04/28/2019

No review comments provided

Review by
04/28/2019

“Richard?s honesty and knowledge is a cut above.”

Review by
04/21/2019

“Kory the technician and the scheduler”

Review by
04/21/2019

“On time, communicated, and gave good report on needed repairs”

Review by
04/17/2019

“Sean has been great to work with !”

Review by
04/17/2019

No review comments provided

Review by
04/17/2019

No review comments provided

Review by
04/17/2019

“Kori did an excellent job as always - with his maintenance expertise we are now into our 3rd decade of very satisfied use of our custom GE built-in Monogram refrigerator - thanks for keeping it running at peak performance!”

Review by
04/16/2019

No review comments provided

Review by
04/16/2019

“Steven”

Review by
04/16/2019

No review comments provided

Review by
04/16/2019

No review comments provided

Review by
04/16/2019

No review comments provided

Review by
04/16/2019

“The work on my refrigerator ice maker was done quickly and efficiently and at what I thought was a reasonable price.”

Review by
04/15/2019

No review comments provided

Review by
04/15/2019

No review comments provided

Review by
04/15/2019

No review comments provided

Review by
04/15/2019

“Yes, Brent was awesome. Our ULine ice machine couldn?t be repaired......he found a suitable replacement and even painted it black to match under counter refrigerator.”

Review by
04/01/2019

No review comments provided

Review by
04/01/2019

“Shannon”

Review by
04/01/2019

No review comments provided

Review by
04/01/2019

“Brent and Ryan!! Thank you for the best service ever!!”

Review by
04/01/2019

No review comments provided

Review by
03/27/2019

“Shaun technical ability was obvious from the start, very professional and courteous.”

Review by
03/25/2019

No review comments provided

Review by
03/25/2019

“I?m terrible with names but our technician did an excellent job!”

Review by
03/25/2019

No review comments provided

Review by
03/25/2019

No review comments provided

Review by
03/25/2019

No review comments provided

Review by
03/25/2019

“Excellent experience”

Review by
03/25/2019

“Michael Dunning”

Review by
03/20/2019

No review comments provided

Review by
03/20/2019

No review comments provided

Review by
03/20/2019

“Walt is the kind of guy that is your best advertising!”

Review by
03/20/2019

No review comments provided

Review by
03/20/2019

No review comments provided

Review by
03/20/2019

“Technician Kori seemed professional”

Review by
03/06/2019

“Patrick”

Review by
03/06/2019

No review comments provided

Review by
03/06/2019

No review comments provided

Review by
03/02/2019

No review comments provided

Review by
03/01/2019

“I have used the Appliance Doctor for over 23 years! Family owned and operated, with exceptional high quality and affordable services.”

Review by
03/01/2019

“Patrick is awesome!”

Review by
03/01/2019

No review comments provided

Review by
01/22/2019

“They were diligent in figuring out what was wrong with my dryer.”

Review by
01/22/2019

No review comments provided

Review by
01/22/2019

“They met my expectations.”

Review by
01/22/2019

“They exceeded my expectations on the friendly meter.”

Review by
01/22/2019

“They met my expectations.”

Review by
01/19/2019

“I've used the Appliance Doctor two times, and I was very happy with the service that both people provided me.”

Review by
01/19/2019

“The company met all of my expectations.”

Review by
01/16/2019

“They did everything I asked them to do.”

Review by
01/16/2019

“The Appliance Doctor exceeded our expectations in diagnosing the problem quickly.”

Review by
01/15/2019

“They met or exceeded my expectations with their knowledge and diagnosis and by providing with me with good information.”

Review by
01/15/2019

“We use them for all of our stuff. Any time I have an appliance that needs something I call them.”

Review by
01/15/2019

No review comments provided

Review by
01/15/2019

“I am very pleased with Appliance Doctor.”

Review by
01/15/2019

“I recommend The Appliance Doctor, Inc. all the time. Rubin is the best technician that we have used so far. He did a great job!”

Review by
01/15/2019

“Shannon was quite courteous, friendly, and very efficient.”

Review by
01/15/2019

“Steve (tech) was helpful and professional.”

Review by
01/14/2019

No review comments provided

Review by
01/14/2019

“I think our technician's name was Todd. I would like to recognize him for his exceptional service.”

Review by
01/14/2019

“I would like to recognize my installer. He did an awesome job and was very communicative about how long it would take.”

Review by
01/14/2019

“The only problem I had was with scheduling and communication about scheduling. I feel sometimes they scheduled things at the most disrupting times, which I suppose also means they were very busy.”

Review by
01/12/2019

“I was pleased that the gentleman seemed to know what he was doing and was knowledgeable.”

Review by
01/12/2019

“I would like to recognize Mike. He was extremely professional, knew his business, knew what he was talking about and was extremely friendly.”

Review by
01/12/2019

“I would like to recognize Wayne for his exceptional service.”

Review by
01/12/2019

“It was standard maintenance, and they did it well.”

Review by
01/12/2019

“They met my expectations in all areas.”

Review by
01/12/2019

No review comments provided

Review by
01/11/2019

No review comments provided

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