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“The technician was very thorough ”
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“Fast courteous and fixed our ice maker perfectly ”
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“On time, efficient and answered my questions ”
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“no show and punting my appt to 2 weeks after original appointment was missed”
“Rip off”
“My biggest complaint is they did not work with the schedule we discussed; they would not show up when they say they would.”
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“I run a company and we don't perform appliance repairs. So I refer our customers out to do appliance repairs.”
“Appliance Care of Atlanta LLC has very knowledgeable technicians. They fix everything right away. They have transparent pricing. Not only that, but they have been able to accommodate my schedule well.”
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“I feel they were dishonest and the repair was temporary so that I'd have to call back for them to fix it again. The service wasn't corrective.”
“We have used them for several occasions and have always had superior work! We had bought a brand-new Frigidaire freezer, and hadn't had it four months, and it got where it wasn't freezing. We had used them before, and they were a qualified warranty repair for Frigidaire. The freezer that we bought had a special refrigerant that could only be serviced by Frigidaire themselves. The gentleman who came out pinpointed the problem, called and got a case number for Frigidaire for us, and gave me an 800 number that I called, and they came out the next day. I couldn't ask for Appliance Doctor to be any better than they were — Beyond the call of duty! Frigidaire came out the next day, ordered the suggested part, and had it shopped directly to our house. I recommend them to anybody.”
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“They were prompt and trustworthy. He identified the problem and what the part cost. He said you can buy or I can. They were very transparent in their prices.”
“They did an excellent job, and had a quick response. William was a great representative for Appliance Care. They did a good job.”
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“I would definitely recommend them. They are on time for everything!”
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“They were prompt and did excellent service and very polite.”
“Love it so professional”
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“Four service calls for two different appliances, it is a hit or miss it's not always right. The number one issue is that we needed several repairs and they didn't actually address the problem. I will be looking for another supplier next time.”
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“The microwave wasn't completely fixed, he broke off a plastic piece of the vent that left a gap and didn't tell us.”
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“The repair man was very knowledgeable, courteous, and friendly.”
“Appliance Care of Atlanta did a good job. They were clean and efficient.”
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“James was especially helpful and knowledgeable; obviously understood my refrigerator and its operation.”
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“The diagnostics were right on the mark but the cost was a little bit high. I believe that is the industry standard. The diagnostics were accurate.”
“There was no clarity about what part was changed/replaced. I did not get a detailed bill.”
“It was a good service for the money. It was a great piece of mind.”
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“They have quality service with polite technicians.”
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“The technician that came did not speak English well at all. He had really bad body odor. There was a major communication issue there that made the installation difficult. The technician tried to put the cook top into the existing cutout of the counter top, but it required a metal lip because there was about a half inch space that had to be addressed, and I wasn't able to communicate with him what needed to happen. I ended up having to spend close to $200 just to put back the old cook top. I was out $200 with no work really done.”
“I was overcharged for the service of my appliance and after all of it I ended up having to throw the appliance away because it still did not work. I also did not realize a warranty was not provided it was an additional charge.”
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“They were very efficient in repairing my refrigerator/freezer.”
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