Appliance Care of Atlanta
4th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Appliance Care of Atlanta has received 4.4 out of 5 stars based on 74 customer surveys conducted through Our Research Partners.
5
54
4
7
3
6
2
5
1
2
4th year as a Best Pick Call
"Honesty is the best policy. Appliance Care of Atlanta was created with the vision to always treat the customer as king and to build relationships where the client feels like family and not just a simple transaction. We were built on honesty, integrity, experience, and quality work that we look forward to providing for many years to come."

Orest Glushchak | Owner
Company Information
Services Offered
Appliance Care of Atlanta repairs, installs, and maintains appliances, including refrigerators, freezers, and ice makers; dishwashers and garbage disposals; ovens and ranges; microwaves and vent hoods; washing machines and dryers; and wine coolers. The $49.95 service charge is waived with repairs.
Services Not Offered
Appliance Care of Atlanta does not service kegerators, dehumidifiers, coffee machines, or vacuums. The company does not work on items under warranty or sell replacement parts or items.
Warranty
Appliance Care of Atlanta offers a 90-day parts warranty and a 30-day labor warranty.
Company History
The local, family-owned-and-operated company was founded in 2014. Owner Orest Glushchak has worked in the industry for over 20 years.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
11785 Northfall Lane, Suite 105
Alpharetta, GA 30009
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Appliance Care of Atlanta has received 4.4 out of 5 stars based on 74 customer surveys conducted through Our Research Partners.
5
54
4
7
3
6
2
5
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/02/2021

“My biggest complaint is they did not work with the schedule we discussed; they would not show up when they say they would.”

Review by
10/30/2021

No review comments provided

Review by
10/26/2021

“I run a company and we don't perform appliance repairs. So I refer our customers out to do appliance repairs.”

Review by
10/26/2021

“Appliance Care of Atlanta LLC has very knowledgeable technicians. They fix everything right away. They have transparent pricing. Not only that, but they have been able to accommodate my schedule well.”

Review by
10/25/2021

No review comments provided

Review by
10/22/2021

“I feel they were dishonest and the repair was temporary so that I'd have to call back for them to fix it again. The service wasn't corrective.”

Review by
10/19/2021

“We have used them for several occasions and have always had superior work! We had bought a brand-new Frigidaire freezer, and hadn't had it four months, and it got where it wasn't freezing. We had used them before, and they were a qualified warranty repair for Frigidaire. The freezer that we bought had a special refrigerant that could only be serviced by Frigidaire themselves. The gentleman who came out pinpointed the problem, called and got a case number for Frigidaire for us, and gave me an 800 number that I called, and they came out the next day. I couldn't ask for Appliance Doctor to be any better than they were — Beyond the call of duty! Frigidaire came out the next day, ordered the suggested part, and had it shopped directly to our house. I recommend them to anybody.”

Review by
10/18/2021

No review comments provided

Review by
10/13/2021

No review comments provided

Review by
09/20/2021

No review comments provided

Review by
09/18/2021

“They were prompt and trustworthy. He identified the problem and what the part cost. He said you can buy or I can. They were very transparent in their prices.”

Review by
09/14/2021

“They did an excellent job, and had a quick response. William was a great representative for Appliance Care. They did a good job.”

Review by
09/14/2021

No review comments provided

Review by
08/11/2021

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Review by
08/11/2021

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Review by
08/11/2021

“I would definitely recommend them. They are on time for everything!”

Review by
08/06/2021

“They were prompt and did excellent service and very polite.”

Review by
08/06/2021

“Love it so professional”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Four service calls for two different appliances, it is a hit or miss it's not always right. The number one issue is that we needed several repairs and they didn't actually address the problem. I will be looking for another supplier next time.”

Review by
12/21/2020

No review comments provided

Review by
12/15/2020

No review comments provided

Review by
12/09/2020

No review comments provided

Review by
12/09/2020

“The microwave wasn't completely fixed, he broke off a plastic piece of the vent that left a gap and didn't tell us.”

Review by
12/03/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

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Review by
12/02/2020

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Review by
12/02/2020

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Review by
12/02/2020

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Review by
11/14/2020

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Review by
10/28/2020

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Review by
10/28/2020

“.”

Review by
10/28/2020

“The repair man was very knowledgeable, courteous, and friendly.”

Review by
10/28/2020

“Appliance Care of Atlanta did a good job. They were clean and efficient.”

Review by
10/28/2020

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/16/2019

“James was especially helpful and knowledgeable; obviously understood my refrigerator and its operation.”

Review by
06/17/2019

No review comments provided

Review by
06/07/2019

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Review by
06/07/2019

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Review by
06/06/2019

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Review by
05/23/2019

No review comments provided

Review by
05/23/2019

No review comments provided

Review by
05/23/2019

No review comments provided

Review by
05/23/2019

“The diagnostics were right on the mark but the cost was a little bit high. I believe that is the industry standard. The diagnostics were accurate.”

Review by
05/23/2019

“There was no clarity about what part was changed/replaced. I did not get a detailed bill.”

Review by
05/21/2019

“It was a good service for the money. It was a great piece of mind.”

Review by
05/16/2019

No review comments provided

Review by
05/16/2019

“They have quality service with polite technicians.”

Review by
05/16/2019

No review comments provided

Review by
05/16/2019

No review comments provided

Review by
05/16/2019

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Review by
05/16/2019

No review comments provided

Review by
05/16/2019

No review comments provided

Review by
05/16/2019

No review comments provided

Review by
05/16/2019

“The technician that came did not speak English well at all. He had really bad body odor. There was a major communication issue there that made the installation difficult. The technician tried to put the cook top into the existing cutout of the counter top, but it required a metal lip because there was about a half inch space that had to be addressed, and I wasn't able to communicate with him what needed to happen. I ended up having to spend close to $200 just to put back the old cook top. I was out $200 with no work really done.”

Review by
05/16/2019

“I was overcharged for the service of my appliance and after all of it I ended up having to throw the appliance away because it still did not work. I also did not realize a warranty was not provided it was an additional charge.”

Review by
05/13/2019

No review comments provided

Review by
05/10/2019

No review comments provided

Review by
05/10/2019

No review comments provided

Review by
05/10/2019

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Review by
05/10/2019

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Review by
05/10/2019

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Review by
05/10/2019

No review comments provided

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“They were very efficient in repairing my refrigerator/freezer.”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

No review comments provided

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