Ned's Window Cleaning and Power Washing, expert divisions of Ned's Home
Window Cleaning
Hours of Operation
Business Address
334 Brock Bridge Road
Laurel, MD 20724
Company Details
Services Offered
- Ceiling Fan Cleaning
- Gutter Cleaning
- Interior Window Cleaning
- Pressure Washing
Services Not Offered
Not specified
Minimum Job
- $269 minimum
Warranty
- 100% guarantee on all work
Employee Information
- All workers are Ned's Home employees and are covered by full workers' compensation and liability insurance
- Are subject to daily random quality-control inspections
- Background Checked
- Professionally Trained
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Customer Benefits
Satisfaction Guarantee
About this company
"For over 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy."
— Ned Stevens, Founder
Ratings & Reviews
Compiled Score:
Ned's Window Cleaning and Power Washing, expert divisions of Ned's Home has received 4.6 out of 5 stars based on 967 customer reviews. Learn about Our Research Process.
Mary Vasse
2 weeks ago
I engaged Ned's to wash the siding on my house, a service they provide. While the customer service people are excellent,and the cleaning team that arrived to do the work was indeed efficient, the job was not completed and follow up was disappointing. A large streak of unwashed siding was obvious at the back of the house, in a visible location over the back door. I called them to come back and clean this area. They had already charged me for the full job at that point. But they did not come back to clean the area of siding that they'd skipped. The timeline of their inaction is relevant I think, I contracted with them over two months ago. They did the cleaning soon after working around our schedule, which was good, but they did not clean all of the siding. Most noticeably, areas of the siding had not been cleaned over the back yard window visible from the patio and back yard, a prominent spot. I called them to come back and do that portion of the work again to finish the job properly. I had to call a second time. Then last week I got a notice that the crew was on their way. They did not arrive. The job still remains unfinished. I'm disappointed and caution against using this company.
Frederick Ruf
3 weeks ago
Bottom line: I just couldn’t get them to show up and when they finally did, they quit before they started. “Ned’s Home Service” sounds like a local guy doing odd jobs. It’s not. It’s in 20 states. And apparently they’re too big to keep track of their jobs. I called in early April for a drier vent cleaning, letting them know just where the vent was and warning them that there would be work done on my porch so they might want to wait till May. May rolls around and they haven’t come so I call and speak with their “virtual assistant” (must be AI: she sounds great but that doesn’t mean she gets anything done). Another week passes, no visit and no word so I call to cancel. A really nice human being answers and he’s apologetic and promises someone will come this morning. He even knocks $50 off. So I say “sure” and “thanks” and “I look forward to tomorrow.” When they vine by, I’m not home but my wife sees them at the back of the house (Id told them where the vent is not apparently Ned’s is too big to keep track). She tells them it’s the front and they leave after a couple of minutes. I call when I’m back: they couldn’t find the vent. My theory? It was raining so they didn’t even look. No footprints in the mud aside the porch. All they had to do was move the 4’x8’ panel which 100% of houses here have enclosing the under-porch. My advice, call someone truly local, someone who will show up.
Lee Ann Frayser
2 months ago
Their team was amazing to work with! I got my gutters, windows and house washed and it was such a transformation! Beyond impressed with this company! Customer service was easy to talk to and the crew that came out was super professional! Will 100% recommend them to anyone!
Jean Sperling
a month ago
Very impressed by Ned Stevens Gutter Cleaning. Prompt, professional in every way(from vehicle, equipment, appearance of personnel) thorough, careful with the house (it's a 125 year old wood house), very tidy. And the pictures they took of the gutters (and one of the men standing on my roof --yikes). They will absolutely be my go-to gutter guys!! Good price too.
Jesse Lanier
a month ago
Jessica at Ned Stevens gave exceptional customer service and reassured me using Ned Stevens was a great choice. The Team provides exceptional gutter cleaning service and a text is sent prior to their arrival. The Team is professional and cleans up any debris around the property after the gutter cleaning is completed.
Service Area
Ned's Window Cleaning and Power Washing, expert divisions of Ned's Home serves 2 cities in the Washington, DC area.
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Cities Served
Services
Hours of Operation
Business Address
334 Brock Bridge Road
Laurel, MD 20724
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