“Sump pump in basement and put braces on a brick wall.”
“Manager followed up after the work was completed and determined the new door was not up to ESOG's??s standards. He corrected the problem!”
“I feel the company exceeded my expectations in that they were very prompt in coming back to fix a problem.”
“Prompt service...no wait of days or weeks to take care of the problem”
“They did exactly what I expected.”
“They had very timely manner of getting the job done and were ahead of the schedule.”
“They met or exceeded my expectations in all of them.”
“I would like to recognize everyone. They all did well.”
“I would like to recognize the crew that actually completed everything. They were all very good.”
“I was most satisfied with the communication.”
“Getting the job done so quickly met or exceeded my expectations.”
“Appreciated Keith evaluating the overall condition of the foundation not just where we specifically asked for help”
“While there isn't one specific person I would like to recognize for their service, everybody was great.”
“Tim Cook was wonderful to work with. He was thorough, answered my questions and did what he said he would do. Nick Crispell spent several hours at my home measuring and assessing the issues. He answered several questions for me and even after the project, still made himself available for questions. I find that extraordinary and rare.”
“Everyone that we dealt with on our particular job was excellent. They were all outstanding.”
“I would like to recognize Tim and Chris for their exceptional service. They were both fantastic.”
“I would like to recognize the technician who came out to my home and did my work for his exceptional service.”
“The entire team! Unfortunately enough time has passed that I don't remember all their names, but from the sale call to the installation team, I can't say enough good things!”
“He actually made a recommendation for something that I needed to do in the area. I had some bad insulation hanging down. He helped me. He did not have to do that. He went above and beyond.”
“They were very customer oriented. They showed up on time and performed their duties with excellence.”
