PureDry Restoration
Water Damage Restoration
Hours of Operation
Business Address
141 Maple Ave
Snohomish, WA 98290
Company Details
Services Offered
- Mold Remediation
- 24/7 Emergency Service
- Structural Drying
- Water Damage Mitigation
- Water Removal & Extraction
- Decontamination
- Reconstruction Services
- Carpet & Upholstery Cleaning
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Employee Information
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- IICRC Certified Firm
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"We are a locally owned-and-operated company, and we believe that your satisfaction is our reputation. All of our technicians are highly trained and experienced in water mitigation, mold, and dry-out. We use state-of-the-art equipment and techniques to achieve top-notch results for our customers."
— Ben Surdi, Owner
License
PUREDRL776OG
Ratings & Reviews
Compiled Score:
PureDry Restoration has received 4.8 out of 5 stars based on 342 customer reviews. Learn about Our Research Process.
Toni McQueen
3 months ago
My first contact with PureDry Restoration was with Daryl (Mitigation Project Manager). He walked me through the process of restoring my floorings which were destroyed due to a toilet flooding. It affected the bathroom, living room, dining room and spare bedroom. He was thorough and patient with all my concerns and questions. He even returned my phone call after business hours later in the evening! Brayden, William, Skyler and Garrett were my Mitigation Technicians. They set up fans EVERYWHERE, even under my crawlspace to ensure everything was completely dry. Luckily, I was away for a few days and didn’t have to deal with the noise. The team showed up the day after I returned and removed all the fans and cleaned up the area. Max (Estimator/Insurance Advocate) was unbelievable! He is the MASTER on Washington laws/rules, never backing down, and worked diligently to ensure my insurance company paid out fairly. Leah (Project Coordinator) was also one of the first people I worked with, and she was on top of it all, right up to the last detail. Ashlynn (Project Director & Sales) did the inspection to determine damage. She was incredibly thorough and an absolute pleasure to work with. She continually followed up on the project and provided recommendations when asked. Mykal & Alejandro (Onsite Foreman) finalized the installation of new bathroom countertop, flooring transition trim and touchup painting. A big shoutout to Vasiliy and Yuri on the LVP flooring. Yuri stayed until 7pm both nights to finish up the flooring which turned out beautifully! And, finally, Rhiannon (Project Manager). She was diligent, on track, professional and a little bit of a therapist! This was a stressful experience for me and she was always there to answer questions, provide status and calm me down!! I am incredibly grateful. I’ve never had this experience before and am so pleased that I hired PureDry Restoration. The team was phenomenal from beginning to end. Great communication, professional and friendly. I highly recommend them for your Restoration projects.
Brittany Allen
a month ago
⭐⭐⭐⭐⭐ I am beyond happy and satisfied with the amazing work the Pure Dry team did for our family. Waking up to a water loss in your home is something no homeowner ever wants to experience, but Pure Dry made an incredibly stressful situation feel manageable from start to finish. Every single person who came into our home or spoke with us on the phone was kind, knowledgeable, accountable, attentive, empathetic, and genuinely cared about what we were going through. Nathan Kelly’s team, including Levi, Garrett, Miguel, and everyone else involved, was absolutely outstanding. Each person was professional, communicative, and always on top of their responsibilities. I was amazed at how quickly they responded and how efficiently they worked. They were able to dry out our home within just a few days while minimizing disruption to our daily lives. They also worked diligently with both insurance companies, helped navigate the claims process, advocated for us, and coordinated the reconstruction process so everything could move forward smoothly. What could have been a complete disaster turned into a surprisingly positive experience because of the Pure Dry team. Their expertise, customer service, and attention to detail exceeded every expectation we had. We are incredibly grateful for how quickly and professionally they handled everything. If you ever find yourself dealing with water damage, I cannot recommend Pure Dry highly enough. They truly turned one of the most stressful situations a homeowner can face into a smooth and well-managed process.
Jesse Brink
5 months ago
Shawn was amazing prompt and polite, got along great with dog. The inspection was very through and impressive, great recommendations on next steps and they work well state farm, and confirmed no water damage found. All very easy, highly recommended.
Maria Zolosloth
6 months ago
“The devil works hard” but Shaun Smith works harder. Friday night when everyone is throwing me through a loop about waiting until the weekday my hero arrives at 7pm to get the job done. No waiting til Monday, no waiting til someone calls me back, Shaun was on his way to help with no problem. Shaun ensured me he’d help me get the help I need with damage, insurance coverage, and keeping me in good hands when my water pipe broke under my house and I was panicking. The fire department couldn’t even turn the water off but once it was off Shaun did everything necessary to help clean up this mess and help me get everything in motion for my home to be fixed. He even helped me in a suit to ease my worries and showed me what to look for in a crawl space where the pipe broke. Extra mile kind of guy and very knowledgeable with my hundreds of questions. There’s even a raccoon that may or may not be down there and Shaun said he’d handle it if push comes to shove. Overall, great experience calling him and his guys verses the folks who wanted me to wait til the weekday to even merely take a look.
Amanda Walker
a month ago
We are in the process of fixing a water leak and all of the restoration that goes with it. Shaun was able to come out same day and gave us a super clear picture of what we were looking at as far as process and price. He was very helpful, communicative and concise, answered all of our questions and made sure we understood each step. Definitely recommend.
Service Area
PureDry Restoration serves 20 cities in the Seattle area.
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Cities Served
PureDry Restoration FAQ
Services
Hours of Operation
Business Address
141 Maple Ave
Snohomish, WA 98290