PureDry Restoration
Water Damage Restoration
Hours of Operation
Business Address
141 Maple Ave
Snohomish, WA 98290
Company Details
Services Offered
- Mold Remediation
- 24/7 Emergency Service
- Structural Drying
- Water Damage Mitigation
- Water Removal & Extraction
- Decontamination
- Reconstruction Services
- Carpet & Upholstery Cleaning
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Employee Information
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- IICRC Certified Firm
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"We are a locally owned-and-operated company, and we believe that your satisfaction is our reputation. All of our technicians are highly trained and experienced in water mitigation, mold, and dry-out. We use state-of-the-art equipment and techniques to achieve top-notch results for our customers."
— Ben Surdi, Owner
License
PUREDRL776OG
Ratings & Reviews
Compiled Score:
PureDry Restoration has received 4.8 out of 5 stars based on 342 customer reviews. Learn about Our Research Process.
Toni McQueen
3 months ago
My first contact with PureDry Restoration was with Daryl (Mitigation Project Manager). He walked me through the process of restoring my floorings which were destroyed due to a toilet flooding. It affected the bathroom, living room, dining room and spare bedroom. He was thorough and patient with all my concerns and questions. He even returned my phone call after business hours later in the evening! Brayden, William, Skyler and Garrett were my Mitigation Technicians. They set up fans EVERYWHERE, even under my crawlspace to ensure everything was completely dry. Luckily, I was away for a few days and didn’t have to deal with the noise. The team showed up the day after I returned and removed all the fans and cleaned up the area. Max (Estimator/Insurance Advocate) was unbelievable! He is the MASTER on Washington laws/rules, never backing down, and worked diligently to ensure my insurance company paid out fairly. Leah (Project Coordinator) was also one of the first people I worked with, and she was on top of it all, right up to the last detail. Ashlynn (Project Director & Sales) did the inspection to determine damage. She was incredibly thorough and an absolute pleasure to work with. She continually followed up on the project and provided recommendations when asked. Mykal & Alejandro (Onsite Foreman) finalized the installation of new bathroom countertop, flooring transition trim and touchup painting. A big shoutout to Vasiliy and Yuri on the LVP flooring. Yuri stayed until 7pm both nights to finish up the flooring which turned out beautifully! And, finally, Rhiannon (Project Manager). She was diligent, on track, professional and a little bit of a therapist! This was a stressful experience for me and she was always there to answer questions, provide status and calm me down!! I am incredibly grateful. I’ve never had this experience before and am so pleased that I hired PureDry Restoration. The team was phenomenal from beginning to end. Great communication, professional and friendly. I highly recommend them for your Restoration projects.
Brittany Allen
2 months ago
⭐⭐⭐⭐⭐ I am beyond happy and satisfied with the amazing work the Pure Dry team did for our family. Waking up to a water loss in your home is something no homeowner ever wants to experience, but Pure Dry made an incredibly stressful situation feel manageable from start to finish. Every single person who came into our home or spoke with us on the phone was kind, knowledgeable, accountable, attentive, empathetic, and genuinely cared about what we were going through. Nathan Kelly’s team, including Levi, Garrett, Miguel, and everyone else involved, was absolutely outstanding. Each person was professional, communicative, and always on top of their responsibilities. I was amazed at how quickly they responded and how efficiently they worked. They were able to dry out our home within just a few days while minimizing disruption to our daily lives. They also worked diligently with both insurance companies, helped navigate the claims process, advocated for us, and coordinated the reconstruction process so everything could move forward smoothly. What could have been a complete disaster turned into a surprisingly positive experience because of the Pure Dry team. Their expertise, customer service, and attention to detail exceeded every expectation we had. We are incredibly grateful for how quickly and professionally they handled everything. If you ever find yourself dealing with water damage, I cannot recommend Pure Dry highly enough. They truly turned one of the most stressful situations a homeowner can face into a smooth and well-managed process.
Kay Pappas
2 months ago
Project Manager Michael Medeiros came over to inspect our crawl space for mold, on the recommendation of the plumbing company team who came out due to our recent wet basement. He was friendly, professional, knowledgeable, and very thorough. We were surprised to discover that our crawl space, now that it’s dry, is actually in good condition and needs no further work at this time. We trust his judgment and appreciate his honesty and integrity, and, wholeheartedly and unhesitatingly, respectfully recommend him to anyone else who might be in need of a crawl space inspector. Thank you, Michael, for your work and for your courtesy!
Martha Savage
2 months ago
Pure Dry had been a very excellent and thorough company. From the begining process with Basi Project Manager to Gerardo and his team, Michaela drying person, to Ashlyn restoration. All parties have been very respectful, friendly and extensive in their communication with us and the insurance company. The ability to go under a home and tear out above and below ,and deal with all that's there and still be very friendly is amazing! I highly recommend them for complete restoration! Thankyou!
Grayson Steele
a month ago
We had Levi out to look at a water leak from an upstairs bathroom that was showing through on our downstairs ceiling. He did an amazing job. Incredibly professional, courteous, and knowledgeable about potential scope and next steps. Will definitely look to utilize PureDry if we have any future issues with our home.
Service Area
PureDry Restoration serves 20 cities in the Seattle area.
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Cities Served
PureDry Restoration FAQ
Services
Hours of Operation
Business Address
141 Maple Ave
Snohomish, WA 98290