Exterior Medics, Inc.
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Exterior Medics, Inc. has received 4.4 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
55
4
18
3
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5
2nd year as a Best Pick Call

Company Message Regarding COVID-19

Read about the actions we are taking to maintain health, safety, and business operations:
Actions to maintain normalcy:
- we are working quickly to promote no face-to-face appointments
- assessments and work are done from the outside with no reason to enter the home
- video calls to discuss findings with client

Precautions for safety and health:
- cleaning frequently touched surfaces including work trucks, electronic devices, and any presentation materials and samples that have been brought into a client's home
- washing hands based on proper CDC hand washing technique
- avoiding shaking hands
- monitoring employee health, including asking any employee that arrives sick to go home and having employees notify the company immediately if they or anyone in their home tests positive or comes in contact with anyone who has tested positive for COVID-19
- following CDC traveler recommendations
- having clients share if they are experiencing symptoms and rescheduling those appointments for a more appropriate time
- using cutting edge technology and advanced tools to limit face-to-face interaction while still providing clients with the level of communication and professionalism they deserve
"We pledge to service our clients with honest and thorough needs assessments tailored to each home's unique requirements. Through experience, industry-leading knowledge, superior building practices, and stellar customer service, Exterior Medics is committed to restoring faith in the home improvement industry."

Mark Watson & Joe LeVecchi | Co-owners
Company Information
Services Offered
Exterior Medics, Inc., installs and repairs vinyl, fiber cement, cedar, and wood siding in a variety of colors and textures. The company also repairs and replaces gutters, chimneys, and all types of roof systems in addition to offering window and door replacement and masonry services.
Warranty
Exterior Medics honors manufacturers' warranties and provides a full lifetime workmanship warranty on all new installations.
Company History
The company was founded in 2007.
Distinctions
Exterior Medics is a Mastic Preferred Contractor and holds a Maryland Home Improvement Commission license. The company won Remodeling's 2014 Big 50 award and a 2014 Chrysalis Award in addition to being recognized as a 2013 and 2014 Qualified Remodeler Top 500 and a 2014 NARI Finalist Award Winner for Metro DC.
Areas Served
Washington, DC
Address
7540 Accotink Park Road
Springfield, VA 22150
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#410520000007

Compiled Score:

Exterior Medics, Inc. has received 4.4 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
55
4
18
3
2
2
1
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/26/2019

“Our first experience was with Josh Bond who took the time to spend time in our attic finding the source of a leak. Two other vendors didn't do this. He was very pleasant to deal with and very professional.”

Review by
09/26/2019

“Their workmanship was great.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“The salesman was incredible. He brought a drone out with him. He was incredibly knowledgeable and responsive. He was very down to earth and was able to paint things in a picture that we could understand.”

Review by
09/26/2019

“I was most satisfied with the estimate and sales experience, as well as the quality.”

Review by
09/19/2019

“Roof hasn't leaked since the second installation.”

Review by
09/19/2019

No review comments provided

Review by
09/17/2019

“Refer to the previous comments.”

Review by
09/16/2019

“I liked Luke, my salesperson. He is responsive and straightforward.”

Review by
09/16/2019

“They were all really good.”

Review by
09/16/2019

“D.J. and Steve did a great job. The work crew was very professional.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Salesman was technically knowledgeable and proposed a good solution to our leaking skylight issue.”

Review by
09/14/2019

“Some of the workers were extremely knowledgeable and skilled.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Never. They did not earn our trust and I cannot recommend them.”

Review by
03/20/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
07/12/2018

“I was most satisfied with the timelines of the job completion.”

Review by
07/06/2018

“They were all good!”

Review by
06/29/2018

“It was a complex project, and they did a good job of paying attention to or assessing the work in all the areas of the project.”

Review by
06/28/2018

“Knowledge of work required and available products.”

Review by
06/26/2018

“I have already recommended Exterior Medics to others.”

Review by
06/26/2018

“I would recognize the estimator and the person who set up the job for exceptional service. He was excellent. He took a lot of time to explain the process and he was very thorough.”

Review by
06/26/2018

“I feel that the company exceeded my expectations in terms of the quality of work. The project was done very nicely.”

Review by
06/19/2018

“Tom Green and PJ were both great to work with.”

Review by
06/18/2018

No review comments provided

Review by
06/18/2018

No review comments provided

Review by
06/15/2018

“Everything met expectations, they did what they said they'd do.”

Review by
06/15/2018

“Well all of them met my expectations.”

Review by
06/15/2018

“The company completed both roofing and siding for us.”

Review by
06/14/2018

“Julie was extremely helpful & professional. I had to have for the first job bent siding on the roof replaced, was shown photos. For the 2 Nd project on the roof, I was out of town, my son in law Doug, contacted Julie & it worked out well. I was really pleased. I would definitely recommend Exterior Medics. If & when my roof needs replacing, will call on your firm to do the job.”

Review by
06/13/2018

“The technician who took care of our repairs (whose name I do not have at hand). He was excellent.”

Review by
06/13/2018

“The quality of workmanship was excellent. The house looks great.”

Review by
06/01/2018

“This is a very professional company. Very responsive. Employees are friendly and seem to enjoy working and take pride in their workmanship.”

Review by
06/01/2018

“If you didn't know something the salesperson would consult the owners and they were quick to respond with any questions or concerns.”

Review by
06/01/2018

“While I understand that they have other customers, they will go weeks without responding to calls or emails. And they promised to work with my insurance but have barely made any effort to reach out to them. I've had them as my contractor for 1.5 months and exterior medics has send two copies of the same email to Allstate.”

Review by
09/07/2017

“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”

Review by
09/07/2017

“We were very happy with Exterior Medics. There was a little concern when they were finished, and they were very good about something that we noticed. They asked us to double check what we thought before we made our payment. They were very thorough about making sure that we were happy and that we were OK with it. They were very thorough and detailed. It was new siding. Overall, they deserve an A.”

Review by
09/07/2017

“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”

Review by
09/07/2017

“They were very professional and thorough and timely and streamlined. There wasn't a lot of back and forth. It was very hands-off from my point of view of what I had to do as a customer. They replaced the siding that has cracked. They earned an A+.”

Review by
09/07/2017

“They were just extremely professional. They were timely. They really did their work to an exceptional quality that we were expecting of them. They did roofing work. They get an A for sure. I would absolutely recommend them to a friend.”

Review by
09/07/2017

“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”

Review by
09/07/2017

“The person who actually looks at the initial work and writes up the estimate does not communicate with the people that actually do the work. They don't really have complete instructions, so that was the main problem. If I had to do that again, I would have recorded my session with the individual who came out to do the estimate to then make sure that we discussed all these aspects so that when they come and do the work they don't say, 'Oh, well we didn't know about that.' They did siding work. It was a repair. I'd give them a B- overall.”

Review by
09/05/2017

“They were wonderful. They were just very honest. We deal with a lot of contractors in this area. I had a hard time finding a contractor that would just give it to me straight, and they did. They didn't try to sell me on more than I needed. They did some soffit work on some of the soffit and fascia that was off. I'd give them an A+, and I would recommend them to just about anybody. The work turned out well. They arrived on time, and the work didn't take longer than they said. It was good.”

Review by
09/05/2017

“I've worked with Exterior Medics before. They did my roof and my siding. It was a very positive experience. They do quality work. They deliver stuff on time, and they're very professional in the way that they conduct business. They make sure everything's cleaned up after they're done, and they make sure that everything's done to a high standard. I'd give them an A+.”

Review by
09/05/2017

“Most things they took to pretty promptly. They did a good job. We get a lot of compliments on the work they did. I think they couldn't help things like rain or bad weather. They can't work on those days. Otherwise, they did a pretty good job. They did the exterior of our house, which used to be stucco. They took off all the stucco, and they put up hardy plank and stone in the front. Overall, I would give them an A. I dealt with different people, and some people were really, really good. It was one guy, and he came over to our house several times, brought samples. When I called him, he met us places to look at things. He was really on it. There were weather issues, so we started the project a couple of weeks later than we planned, but once we started it, everything was fine. I think at first they left things behind, but we called them, and they came right over and picked it up. I'd recommend them.”

Review by
09/05/2017

“They were just really nice. They did siding work. I'd give them an A+. I'd definitely recommend them.”

Review by
09/05/2017

“They were professional, timely. They cleaned up, did great work. They did some caulking and exterior, and they replaced some siding for me. I’d rate them A+ for the overall experience.”

Review by
09/05/2017

“They were great. They were awesome. They've done a couple different jobs for Mr. Boyce. It wasn't actually my property, but I'm his assistant, so I set it all up. They've done a couple different things, new roof, replaced some siding issues we had—fantastic, nothing but good things to say. Overall, I would give them an A+.”

Review by
09/05/2017

“The work itself was positive. It was insurance coverage, and that end of it wasn't good. They did siding work for me. I'd grade them B. They didn't leave anything behind.”

Review by
09/05/2017

“The cost of work was good. They fixed some siding that I had. I'd give them a B. They knew what they were doing.”

Review by
09/05/2017

“I was fine with them. I don't have anything negative to say. They came. They did the job. They were on time. They charged me what they said they were going to charge me. If anything, when I priced a simpler job later on, they came in much higher than other companies that I checked with. It wouldn't be the case of—maybe on the service side I wouldn't hire them again. I just think in terms of price, they come in a little high. They were just painting my siding. I'd give them a B.”

Review by
08/29/2017

“Great communication, courteous team, always cleaned up at the end of the day. They came and worked a pretty much full board every day, and the workmanship was good. They did total re-siding and windows and doors. They didn't just pop out and replace the windows. We had to enlarge in most of the spaces because we wanted bigger windows. I'd definitely grade them A.”

Review by
08/29/2017

“They did good work and did what they said they were going to do. They were on time. They replaced some siding. I've been satisfied. They get an A.”

Review by
08/29/2017

“I thought they did a really great job. They did it all in one day. They had to come back and finish one thing, but that's no big deal. They kind of destroyed it, and they didn't do a good job following up with me on it, and basically never did anything about it. I have a lot of places with pieces of siding near the roof where the old flashing was that got pulled off. I had to have somebody else come out and fix it. I wouldn't have minded paying them extra to fix it, because that kind of stuff happens, but nobody pointed it out to me, and nobody talked me through anything, so I'm a little bit disappointed by that afterward. Leading up to it, everything was easy, and they were very quick and efficient. I'd give them a B+ overall.”

Review by
08/04/2016

“I have no complaints.”

Review by
08/04/2016

“We'd gone back and forth a little while, and I ended up talking to two different representatives. There was about six months before lining up the project. In that time, the first representative had actually left the company, and I was really impressed with the way they handled that. Then, when it came to actually executing the project, the team that they sent out didn't speak a whole lot of English. They were really good about getting a translator, though, lining that up, conveying to the team what it was I needed done on the phone, and then getting somebody out there to follow up later. So I was really impressed with the professionalism. I'd say they’re a solid B, probably B+.”

Review by
07/28/2016

“I needed some siding repaired on my house, and I contracted with Exterior Medics to do the job. They were professional and courteous, got the job done quickly at a reasonable price, matched the siding color perfectly even though my siding was 17 years old, and they were excellent at communication. I would definitely use them again. I also appreciated that they were willing to do a small job. Many companies wouldn't bother with a job as small as this one was.”

Review by
07/27/2016

“They  repaired some siding. I thought that they were professional. I thought the price was really good. They were creative in their approach to the problem, and they were on time. They got it done when they said they were going to get it done. It's an A+ grade from me.”

Review by
07/27/2016

“I had a positive experience.”

Review by
07/27/2016

“Maybe I'd use them again.”

Review by
07/27/2016

“It was OK. They did some siding work. There were different issues that came up that made the experience more of a B+ overall. They never got back with me in regards to the warping of the siding.”

Review by
07/26/2016

“It  was a positive experience. Exterior Medics did some siding work for me. They were professional, and they did a good job. Overall it was A-.”

Review by
07/26/2016

“It was fine. They had to replace a little piece of siding. They were personable.”

Review by
07/26/2016

“They  did the siding. It was clean. They were punctual and very courteous.”

Review by
07/26/2016

“They put some new shingles on the front of my house. They were very thorough, they made sure I was satisfied with what they'd done, and they took great pains to keep me happy. I would have to say they’re a B, though, because they put up the wrong stuff at first. They had to come back and tear that all down and put up the correct stuff.”

Review by
08/27/2015

“I liked the professionalism, I liked the fact that even though my house is so old and they had to do extra work to make my gutters work, they fixed it and didn't charge me anything extra. They were always on time. If they couldn't come because of the weather, they would call. They were very professional, and they did an excellent job. They put up fascia boards and new gutters, and they rebuilt out around my bay windows. I found them through a friend. They deserve an A+.”

Review by
08/27/2015

“They were very good in the planning and scheduling of the activities, and the follow-though on getting the work done was just as expected, so they were very good. It was some roofing repair and some siding repair—that was the bulk of it. There were a couple of other little things. They cleaned up after themselves, and it looked great. I'm the president of our HOA, and I asked our management company if they had any recommendations of vendors that could do home repairs. They gave us two. I called them both, and Exterior Medics was very proactive with following up, getting the quote, and getting it set up. I'd give their service an A+.”

Review by
08/27/2015

“The salesman that came, Josh, was very polite. He was very thorough. He was very knowledgeable, and he explained in detail what was going to be done and how it needed to be done. Interestingly, he shared with me the county code for that particular roof. It was not slanted well enough, so you couldn't reshingle it by law. Yet other people who came to give me an estimate were going to slap in new skylights and reshingle it, which would have ended up leaking at some point in time because the roof is so shallow that the water wouldn't roll off. I actually looked at the county code. I looked it up to make sure Josh was telling the truth, and he was. The bottom line is that he was honest, thorough, and detailed. Then, he asked if anything else needed to be done, and I said, 'I need some brick work done.' He said, 'We have a master mason.' Had he not asked that question, I would have just called up a master mason, but they did all that stuff. I liked his presentation and how thorough he was. He took his time with me, and he answered questions. They did great work. They did repointing of the brickwork around the house but not the chimney, and they replaced skylights on my porch roof and essentially put a new roof on. They couldn't put shingles, so they had to put on a plastic PVC roof that was according to code. I would give them an A+.”

Review by
08/27/2015

“Exterior Medics was very timely and very professional. The place looks great; they did everything they said they were going to do, and they did it perfectly. They did fascia, soffit, and some shutters for me. They deserve an A+.”

Review by
08/27/2015

“They did a good job estimating, they came on time, they did the work that they were expected to, and they cleaned up on their way out the door. They did some siding work, and they did some roofing work. They're an A+ service—they were that good.”

Review by
08/27/2015

“They were prompt, and the guy that came out to do the survey was very thorough. He's well versed in housing issues. They did gutters, siding, and roofing. If a friend asked me about Exterior Medics, I'd say that they're a very good company, and I'd definitely recommend them. They deserve an A+.”

Review by
08/27/2015

“I have to say that the experience in the beginning was not really great. The reason was that they punched a hole in the new HVAC system line. What happened was, they just taped it up and they did not report to me that it was damaged. After two months, I noticed the unit had issues. It was brand new, just installed in January, so I knew it shouldn't happen. The technician stopped by and opened it up, and told me that they just taped it up. If they told me about it, I could understand, but the siding workers just used tape to tape it up. I contacted the company, the siding company, and after that point, they did a good job following up and paid the HVAC technician to fix it. So I don't think I had a bad experience after that point because they did pay for it and took full responsibility, but I think that issue I had is the siding worker who did this project in the beginning, they shouldn't hide the accident. They should have just told me about the damage, and I would understand as long as they took care of it. What happened was, I think I'm lucky. I have no tenant living in my unit after they finished the siding. If I had a tenant using the unit, there would be a different story because my tenant could really argue with me because the fluid coming out of the HVAC unit could be bad. That's what I've got to say. They did all of my projects. The area they damaged was siding. The roof and gutters were great. The only issue is siding. I'd rate the company with a B-.”

Review by
08/27/2015

“They did a lot of work. I'd say my experience was mixed. I think they were technically proficient. They lacked internal and external communication. They lacked in communication amongst themselves and between themselves and their clients, namely me. They needed to be more on top of things and more easily accessible. When they were here, they needed to explain to me what was happening as it was happening because I made a point of being here. They needed to communicate amongst themselves when we determined what kind of paint we were going to use, they needed to follow through on that. It required a lot of my time to straighten it out. They did quite a range of things: roofing, siding, painting, and masonry work. I think they should get a B.”

Review by
08/25/2015

“I had a very good experience with Exterior Medics. They were great. They did some roof repair, they replaced all the siding on the back of the house, and they did some framework around some of the windows. Basically, a leaky roof was the problem, and they did a thorough fix of it. They were very professional. They were timely. It took them a little time to get to the job, but ultimately, they made sure the job was done correctly, and they were a pleasure to work with. I think I called three different companies. Two of them responded and came by with estimates, and I chose Exterior Medics because of the personal service and professionalism of the person who came by. I'd give them an A.”

Review by
08/25/2015

“The people from Exterior Medics were great. They replaced some siding that had come off the roofline of my house, they replaced the roof, they tuck-pointed my chimney, and they fixed the wood rot on the front of the house. My experience was positive because they came and did the work very quickly. There was no mess left behind or any problems with any of the work. They did a great job—A.”

Review by
08/25/2015

“They were fine, very good. It was quite a while ago. They did quality work. We needed some repair work on the house. It wasn't the roof or the siding. It was some trim work. I first heard about them through Home Advisor. I'd give them an A.”

Review by
08/25/2015

“They did a complete siding replacement on our house. They were on time, and they cleaned up the entire area. The work looks very good. I heard about them through the siding manufacturer as one of the preferred companies in the area. We were required to use a specific manufacturer of siding. They get an A from me.”

Review by
08/25/2015

“Exterior Medics did great work. We had to have some siding redone. It was a few years ago now. We had some wood uprights that needed to be repaired or replaced. We used them on the recommendation of a neighbor who is an architect and had some familiarity with them, and they did the job. I'll give them an A.”

Review by
08/25/2015

“It was a good experience. They fixed siding on my house, and I'd give them an A. Everything was very positive with those guys.”

Review by
07/23/2014

“Exterior Medics did both roofing and siding. The work was very high quality—I would rate them as an A, and I’d recommend them.”

Review by
07/23/2014

“Replaced the gutters, facia board, and repaired small holes in roof. It was positive from the first time I called to schedule an estimate. The call taker was friendly and helpful, and I had an estimate within the week. The work was done quickly and was well done.”

Review by
07/23/2014

“They removed the deck covering, replaced the subfloor, installed a Deck-Rite membrane, and replaced concrete panels and baseboards. Very customer service focused.”

Review by
07/23/2014

“They repaired a leaking exterior window and replaced siding in another location. They did quality work at an affordable price. The employees were professional.”

Review by
07/23/2014

“They did a roof repair five years ago, and they did siding work for us this time—we chose them because they’d done the roof. I'd give them an A grade, and I would recommend them.”

Review by
07/23/2014

“Replaced soffit at the top of the roof. They arrived on time, did the job quickly, were polite, and it seems to be a good job. We found them in the Arlington Best Services book.”

Review by
07/23/2014

“Exterior Medics did a little bit of everything—they did some roofing, some siding, and some structural work. I was very happy with their service. They were timely and responsive and had a good, quality product. I'd give them an A-, and I would recommend them—actually, my neighbors have used them.”

Review by
07/23/2014

“They evaluated a leak that had been causing damage to the dining room ceiling and determined it was from the siding of the house. They replaced the layer of insulation and protection. They did not oversell. The work was done promptly, and they cleaned up afterwards with no sign that they had ever been there.”

Review by
07/23/2014

“We had a tree branch come down and put a hole in our siding and they came out and replaced it. That was my first time using them. The gentleman that came out, he took the time to explain what they were going to do and then gave me a quote and then the scheduling was easy and the gentleman that came out and fixed it was very, just very friendly company. I would give them an A+.”

Review by
07/23/2014

“They replaced damaged siding and roof tiles due to a recent storm. Friendly and open attitude, came across as very professional and oriented to needs of the customer. Did not try to sell extra or unwanted services. Completed work in a timely manner, and work was done according to contract.”

Review by
07/23/2014

“Exterior Medics did a good job. They didn't do anything with the roof. They did siding, brickwork and then they put in a gutter. We got a referral from my sister-in-law who used them and that's why we chose them. I would also refer them to a neighbor or friend. I would give them an A.”

Review by
07/23/2014

“We had some like custom work that needed to be done and those guys took care of it and it looks just liked the rest of the house. They did some work on some siding. That was my first time using them. I'd give them an A. I would recommend them and I would use them again.”

Review by
07/23/2014

“They did a new roof system: replaced some rotted boards/substrate, installed a partition wall between my roof and my attached neighbor's roof, new roof system, new gutters. They worked with me to make sure I was completely happy. They were on time, and they finished when they said they would. Everyone was professional. They were very helpful with a difficult neighbor the whole time.”

Review by
07/23/2014

“The company repaired some damaged siding lengths for us. The sales person was very helpful and explained everything to us after a concise examination of the problem areas. The work crew were also very helpful and explained to us things that were not explained earlier, due to them being hidden behind the siding. It was difficult to find a company that would repair our damaged siding because it was not a very large job, Exterior Medics took the job without concern and did a very good job. A little bit pricey, but was worth the customer service and quality of the work.”

Review by
07/23/2014

“We didn't have any issues with them with the siding work that they did. We didn't like the subcontractor, painter that they sent us. Exterior came back and redid everything, so ultimately it was pretty good. We were pretty surprised. They just ripped down all the work and just did it all over. They were not kidding about 100% satisfaction. They just would keep doing it over again and again. This was my first time using them. I would definitely use them again. I wouldn't use that particular painter, but I would definitely use them. I'd give them an A, maybe not an A+ because that would mean there were no problems, but I would probably still give them an A. It was kind of amazing how dedicated they were to fixing everything no matter how many times they had to do it.”

Review by
07/23/2014

“They did some siding repair. The quality of work was an A. I would say the service was probably a B-. They were very prompt to come out and give me a quote. Then there was all these layers of now we're going to send our paperwork back and you'll get a formal estimate. Then I got the formal estimate and I had to wait another couple of weeks until they could tell when they were putting me in the schedule. Once I was in the schedule, I had to wait more weeks until they could tell me when they were coming out. I found that whole process to be very time consuming. I would give them a B.”

Review by
07/23/2014

“They did a complete reroofing together with fixing two chimneys and a partial siding job with eight new windows. Overall, we liked the outcome of the project (although we are still in the wrap-up phase). I knew we had various phases to go through, including several subs, but I would have appreciated having a little more hands-on management and a personal point of contact. The person who quoted and sold the job, Tom, handed it off to Rebecca, who maintained occasional contact over six months. It would have been good to have met face-to-face at least once and to have had regular project updates given the size of the job and dollars we spent. There were a couple times I felt I had to reinitiate contact to keep things on track.”

Review by
07/23/2014

“Exterior Medics replaced rotten wood around the exterior parts of four windows, replaced rotten wood on the fascia and wake and return boards, replaced the soffits, replaced the gutter, and installed a new ridge vent. Due to poor work quality by the first crew on the fascia, wake, and return boards, another EM crew had to fix these boards. I have mixed feelings about Exterior Medics. The sales person, Iani, was fabulous—he helped fix the problem and provide solutions to the crew's work. The first EM crew that came out to my house did a poor job with the fascia, wake, and return boards. Then, the crew that came out to replace the gutter left gutter parts and nails in my yard. They also didn't complete the installation of one of the gutters—my friend end up taking care of that for me. The second EM crew that came out to repair the poor job performed by the first crew did a great job, but they had to use cladding to solve the problem. This whole process is why I have mixed feelings about EM. Their saving grace was the salesperson who really helped me.”

Review by
07/23/2014

“They put on new gutters and a new chimney cap and did siding repair. Their sales and pricing response were good. The crew had to come out to fix workmanship that wasn’t high quality and to add a drip edge to the gutters that I had specifically requested. They did fix the mistakes and were responsive in doing so, but it was the second time around. The cleanup after project was subpar. I am not sure I would recommend to others; if I do, it will be with a warning. I found them through a neighbor.”

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