Exterior Medics, Inc.
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 96 customer surveys conducted through GuildQuality.
5
70
4
17
3
3
2
1
1
5
3rd year as a Best Pick Call

Company Message Regarding COVID-19

Read about the actions we are taking to maintain health, safety, and business operations:
Actions to maintain normalcy:
- we are working quickly to promote no face-to-face appointments
- assessments and work are done from the outside with no reason to enter the home
- video calls to discuss findings with client

Precautions for safety and health:
- cleaning frequently touched surfaces including work trucks, electronic devices, and any presentation materials and samples that have been brought into a client's home
- washing hands based on proper CDC hand washing technique
- avoiding shaking hands
- monitoring employee health, including asking any employee that arrives sick to go home and having employees notify the company immediately if they or anyone in their home tests positive or comes in contact with anyone who has tested positive for COVID-19
- following CDC traveler recommendations
- having clients share if they are experiencing symptoms and rescheduling those appointments for a more appropriate time
- using cutting edge technology and advanced tools to limit face-to-face interaction while still providing clients with the level of communication and professionalism they deserve
"We pledge to service our clients with honest and thorough needs assessments tailored to each home's unique requirements. Through experience, industry-leading knowledge, superior building practices, and stellar customer service, Exterior Medics is committed to restoring faith in the home improvement industry."

Mark Watson & Joe LeVecchi | Co-owners
Company Information
Services Offered
Exterior Medics, Inc., installs and repairs vinyl, fiber cement, cedar, and wood siding in a variety of colors and textures. The company also repairs and replaces gutters, chimneys, and all types of roof systems in addition to offering window and door replacement and masonry services.
Warranty
Exterior Medics honors manufacturers' warranties and provides a full lifetime workmanship warranty on all new installations.
Company History
The company was founded in 2007.
Distinctions
Exterior Medics is a Mastic Preferred Contractor and holds a Maryland Home Improvement Commission license. The company won Remodeling's 2014 Big 50 award and a 2014 Chrysalis Award in addition to being recognized as a 2013 and 2014 Qualified Remodeler Top 500 and a 2014 NARI Finalist Award Winner for Metro DC.
Areas Served
Washington, DC
Address
7540 Accotink Park Road
Springfield, VA 22150
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#410520000007

Compiled Score:

Exterior Medics, Inc. has received 4.5 out of 5 stars based on 96 customer surveys conducted through GuildQuality.
5
70
4
17
3
3
2
1
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
03/09/2021

“I have already been asked by several neighbors who did the siding and windows and I recommended Exterior Medics to neighbors and will certainly recommend Exterior Medics to friends.”

Review by
02/20/2021

“Arash was our project manager and he was very patient with us. We gave him a little bit of a hard time and he stayed professional and took the time to explain everything. Ben was our sales rep and he was very good with his communication skills.”

Review by
02/08/2021

No review comments provided

Review by
12/30/2020

“Gabriella, Lexi, and Melany all did an exceptional job.”

Review by
12/30/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/22/2020

“The installers were very organized, quiet, and so nice. We were very happy with them and the work they did.”

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

“All”

Review by
12/14/2020

“Exterior Medics' customer service exceeded my expectations.”

Review by
12/14/2020

“I would like to recognize the guy who did the estimate, Chris, for his exceptional service.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

“I would like to recognize the person who came out to fix a few things for exceptional service, I don't remember his name. He was very professional.”

Review by
12/14/2020

“The vinyl siding looks so pretty. I love it!”

Review by
12/13/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“The work crew was exceptional.”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“Joe and Mark always lead successful projects. Gabby was always a key communication figure. The whole team is pretty standout.”

Review by
12/11/2020

“I had trouble providing the matching paint color. Exterior Medics made every attempt to match the paint color, including taking samples out to the paint store to get a color match.”

Review by
12/11/2020

“Ben Franceshi did a great job for us. Very professional. Very polite. Very knowledgable.”

Review by
12/11/2020

“You set a high bar for yourself with the first project you did for me, and maintained it though this project.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“Our first experience was with Josh Bond who took the time to spend time in our attic finding the source of a leak. Two other vendors didn't do this. He was very pleasant to deal with and very professional.”

Review by
09/26/2019

“Their workmanship was great.”

Review by
09/26/2019

“I was most satisfied with the estimate and sales experience, as well as the quality.”

Review by
09/26/2019

“The salesman was incredible. He brought a drone out with him. He was incredibly knowledgeable and responsive. He was very down to earth and was able to paint things in a picture that we could understand.”

Review by
09/19/2019

“Roof hasn't leaked since the second installation.”

Review by
09/19/2019

No review comments provided

Review by
09/17/2019

“Refer to the previous comments.”

Review by
09/16/2019

“I liked Luke, my salesperson. He is responsive and straightforward.”

Review by
09/16/2019

“They were all really good.”

Review by
09/16/2019

“D.J. and Steve did a great job. The work crew was very professional.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Salesman was technically knowledgeable and proposed a good solution to our leaking skylight issue.”

Review by
09/14/2019

“Some of the workers were extremely knowledgeable and skilled.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“Never. They did not earn our trust and I cannot recommend them.”

Review by
03/20/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
07/12/2018

“I was most satisfied with the timelines of the job completion.”

Review by
07/06/2018

“They were all good!”

Review by
06/29/2018

“It was a complex project, and they did a good job of paying attention to or assessing the work in all the areas of the project.”

Review by
06/28/2018

“Knowledge of work required and available products.”

Review by
06/26/2018

“I have already recommended Exterior Medics to others.”

Review by
06/26/2018

“I would recognize the estimator and the person who set up the job for exceptional service. He was excellent. He took a lot of time to explain the process and he was very thorough.”

Review by
06/26/2018

“I feel that the company exceeded my expectations in terms of the quality of work. The project was done very nicely.”

Review by
06/19/2018

“Tom Green and PJ were both great to work with.”

Review by
06/18/2018

No review comments provided

Review by
06/18/2018

No review comments provided

Review by
06/15/2018

“Everything met expectations, they did what they said they'd do.”

Review by
06/15/2018

“Well all of them met my expectations.”

Review by
06/15/2018

“The company completed both roofing and siding for us.”

Review by
06/14/2018

“Julie was extremely helpful & professional. I had to have for the first job bent siding on the roof replaced, was shown photos. For the 2 Nd project on the roof, I was out of town, my son in law Doug, contacted Julie & it worked out well. I was really pleased. I would definitely recommend Exterior Medics. If & when my roof needs replacing, will call on your firm to do the job.”

Review by
06/13/2018

“The technician who took care of our repairs (whose name I do not have at hand). He was excellent.”

Review by
06/13/2018

“The quality of workmanship was excellent. The house looks great.”

Review by
06/01/2018

“This is a very professional company. Very responsive. Employees are friendly and seem to enjoy working and take pride in their workmanship.”

Review by
06/01/2018

“If you didn't know something the salesperson would consult the owners and they were quick to respond with any questions or concerns.”

Review by
06/01/2018

“While I understand that they have other customers, they will go weeks without responding to calls or emails. And they promised to work with my insurance but have barely made any effort to reach out to them. I've had them as my contractor for 1.5 months and exterior medics has send two copies of the same email to Allstate.”

Review by
09/07/2017

“It was very good, very, very good. The fella explained everything to me, and the work was perfect. I can't give them nothing but good reviews. I had a roof put on. I had my siding put on. I had them come back and do it because they did such a good job. I'd give them an A overall. I wouldn't have had them to come back if they did poor work. They were on time. They finished. They didn't linger. They cleaned up afterward, and they protected my shrubbery, my flowers in the flower bed, and everything. I would recommend them. They're very good.”

Review by
09/07/2017

“We were very happy with Exterior Medics. There was a little concern when they were finished, and they were very good about something that we noticed. They asked us to double check what we thought before we made our payment. They were very thorough about making sure that we were happy and that we were OK with it. They were very thorough and detailed. It was new siding. Overall, they deserve an A.”

Review by
09/07/2017

“They had good communication. I've actually had them do two things. My son shot an arrow through the side of my siding, so they replaced the panel, but they also did some work on parts of the roof after a hailstorm. They didn't actually replace shingles, but they did other cosmetic-y type things up there. I'd grade them A+.”

Review by
09/07/2017

“They were very professional and thorough and timely and streamlined. There wasn't a lot of back and forth. It was very hands-off from my point of view of what I had to do as a customer. They replaced the siding that has cracked. They earned an A+.”

Review by
09/07/2017

“They were just extremely professional. They were timely. They really did their work to an exceptional quality that we were expecting of them. They did roofing work. They get an A for sure. I would absolutely recommend them to a friend.”

Review by
09/07/2017

“They communicated with me and helped me solve any problems that were unique to the property. They did roofing and siding work. I’d rate them A+.”

Review by
09/07/2017

“The person who actually looks at the initial work and writes up the estimate does not communicate with the people that actually do the work. They don't really have complete instructions, so that was the main problem. If I had to do that again, I would have recorded my session with the individual who came out to do the estimate to then make sure that we discussed all these aspects so that when they come and do the work they don't say, 'Oh, well we didn't know about that.' They did siding work. It was a repair. I'd give them a B- overall.”

Review by
09/05/2017

“They were wonderful. They were just very honest. We deal with a lot of contractors in this area. I had a hard time finding a contractor that would just give it to me straight, and they did. They didn't try to sell me on more than I needed. They did some soffit work on some of the soffit and fascia that was off. I'd give them an A+, and I would recommend them to just about anybody. The work turned out well. They arrived on time, and the work didn't take longer than they said. It was good.”

Review by
09/05/2017

“I've worked with Exterior Medics before. They did my roof and my siding. It was a very positive experience. They do quality work. They deliver stuff on time, and they're very professional in the way that they conduct business. They make sure everything's cleaned up after they're done, and they make sure that everything's done to a high standard. I'd give them an A+.”

Review by
09/05/2017

“Most things they took to pretty promptly. They did a good job. We get a lot of compliments on the work they did. I think they couldn't help things like rain or bad weather. They can't work on those days. Otherwise, they did a pretty good job. They did the exterior of our house, which used to be stucco. They took off all the stucco, and they put up hardy plank and stone in the front. Overall, I would give them an A. I dealt with different people, and some people were really, really good. It was one guy, and he came over to our house several times, brought samples. When I called him, he met us places to look at things. He was really on it. There were weather issues, so we started the project a couple of weeks later than we planned, but once we started it, everything was fine. I think at first they left things behind, but we called them, and they came right over and picked it up. I'd recommend them.”

Review by
09/05/2017

“They were just really nice. They did siding work. I'd give them an A+. I'd definitely recommend them.”

Review by
09/05/2017

“They were professional, timely. They cleaned up, did great work. They did some caulking and exterior, and they replaced some siding for me. I’d rate them A+ for the overall experience.”

Review by
09/05/2017

“They were great. They were awesome. They've done a couple different jobs for Mr. Boyce. It wasn't actually my property, but I'm his assistant, so I set it all up. They've done a couple different things, new roof, replaced some siding issues we had—fantastic, nothing but good things to say. Overall, I would give them an A+.”

Review by
09/05/2017

“The work itself was positive. It was insurance coverage, and that end of it wasn't good. They did siding work for me. I'd grade them B. They didn't leave anything behind.”

Review by
09/05/2017

“The cost of work was good. They fixed some siding that I had. I'd give them a B. They knew what they were doing.”

Review by
09/05/2017

“I was fine with them. I don't have anything negative to say. They came. They did the job. They were on time. They charged me what they said they were going to charge me. If anything, when I priced a simpler job later on, they came in much higher than other companies that I checked with. It wouldn't be the case of—maybe on the service side I wouldn't hire them again. I just think in terms of price, they come in a little high. They were just painting my siding. I'd give them a B.”

Review by
08/29/2017

“Great communication, courteous team, always cleaned up at the end of the day. They came and worked a pretty much full board every day, and the workmanship was good. They did total re-siding and windows and doors. They didn't just pop out and replace the windows. We had to enlarge in most of the spaces because we wanted bigger windows. I'd definitely grade them A.”

Review by
08/29/2017

“They did good work and did what they said they were going to do. They were on time. They replaced some siding. I've been satisfied. They get an A.”

Review by
08/29/2017

“I thought they did a really great job. They did it all in one day. They had to come back and finish one thing, but that's no big deal. They kind of destroyed it, and they didn't do a good job following up with me on it, and basically never did anything about it. I have a lot of places with pieces of siding near the roof where the old flashing was that got pulled off. I had to have somebody else come out and fix it. I wouldn't have minded paying them extra to fix it, because that kind of stuff happens, but nobody pointed it out to me, and nobody talked me through anything, so I'm a little bit disappointed by that afterward. Leading up to it, everything was easy, and they were very quick and efficient. I'd give them a B+ overall.”

Review by
08/04/2016

“I have no complaints.”

Review by
08/04/2016

“We'd gone back and forth a little while, and I ended up talking to two different representatives. There was about six months before lining up the project. In that time, the first representative had actually left the company, and I was really impressed with the way they handled that. Then, when it came to actually executing the project, the team that they sent out didn't speak a whole lot of English. They were really good about getting a translator, though, lining that up, conveying to the team what it was I needed done on the phone, and then getting somebody out there to follow up later. So I was really impressed with the professionalism. I'd say they’re a solid B, probably B+.”

Review by
07/28/2016

“I needed some siding repaired on my house, and I contracted with Exterior Medics to do the job. They were professional and courteous, got the job done quickly at a reasonable price, matched the siding color perfectly even though my siding was 17 years old, and they were excellent at communication. I would definitely use them again. I also appreciated that they were willing to do a small job. Many companies wouldn't bother with a job as small as this one was.”

Review by
07/27/2016

“They  repaired some siding. I thought that they were professional. I thought the price was really good. They were creative in their approach to the problem, and they were on time. They got it done when they said they were going to get it done. It's an A+ grade from me.”

Review by
07/27/2016

“I had a positive experience.”

Review by
07/27/2016

“Maybe I'd use them again.”

Review by
07/27/2016

“It was OK. They did some siding work. There were different issues that came up that made the experience more of a B+ overall. They never got back with me in regards to the warping of the siding.”

Review by
07/26/2016

“It  was a positive experience. Exterior Medics did some siding work for me. They were professional, and they did a good job. Overall it was A-.”

Review by
07/26/2016

“It was fine. They had to replace a little piece of siding. They were personable.”

Review by
07/26/2016

“They  did the siding. It was clean. They were punctual and very courteous.”

Review by
07/26/2016

“They put some new shingles on the front of my house. They were very thorough, they made sure I was satisfied with what they'd done, and they took great pains to keep me happy. I would have to say they’re a B, though, because they put up the wrong stuff at first. They had to come back and tear that all down and put up the correct stuff.”

Review by
08/27/2015

“I liked the professionalism, I liked the fact that even though my house is so old and they had to do extra work to make my gutters work, they fixed it and didn't charge me anything extra. They were always on time. If they couldn't come because of the weather, they would call. They were very professional, and they did an excellent job. They put up fascia boards and new gutters, and they rebuilt out around my bay windows. I found them through a friend. They deserve an A+.”

Review by
08/27/2015

“They were very good in the planning and scheduling of the activities, and the follow-though on getting the work done was just as expected, so they were very good. It was some roofing repair and some siding repair—that was the bulk of it. There were a couple of other little things. They cleaned up after themselves, and it looked great. I'm the president of our HOA, and I asked our management company if they had any recommendations of vendors that could do home repairs. They gave us two. I called them both, and Exterior Medics was very proactive with following up, getting the quote, and getting it set up. I'd give their service an A+.”

Review by
08/27/2015

“The salesman that came, Josh, was very polite. He was very thorough. He was very knowledgeable, and he explained in detail what was going to be done and how it needed to be done. Interestingly, he shared with me the county code for that particular roof. It was not slanted well enough, so you couldn't reshingle it by law. Yet other people who came to give me an estimate were going to slap in new skylights and reshingle it, which would have ended up leaking at some point in time because the roof is so shallow that the water wouldn't roll off. I actually looked at the county code. I looked it up to make sure Josh was telling the truth, and he was. The bottom line is that he was honest, thorough, and detailed. Then, he asked if anything else needed to be done, and I said, 'I need some brick work done.' He said, 'We have a master mason.' Had he not asked that question, I would have just called up a master mason, but they did all that stuff. I liked his presentation and how thorough he was. He took his time with me, and he answered questions. They did great work. They did repointing of the brickwork around the house but not the chimney, and they replaced skylights on my porch roof and essentially put a new roof on. They couldn't put shingles, so they had to put on a plastic PVC roof that was according to code. I would give them an A+.”

Review by
08/27/2015

“Exterior Medics was very timely and very professional. The place looks great; they did everything they said they were going to do, and they did it perfectly. They did fascia, soffit, and some shutters for me. They deserve an A+.”

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