Metropolitan Exteriors, Inc.
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.6 out of 5 stars based on 67 customer surveys conducted through Our Research Partners.
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11th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers installation and repair of most major brands of vinyl and James Hardie siding and matching trim. The company also replaces windows and doors and installs gutters, roofing, trim, and soffit for residential and commercial properties.
Warranty
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's step-brother Joseph Jones serving as the president.
Distinctions
Jeffrey Thomas is certified as an EPA Lead Renovator.
Areas Served
Washington, DC
Address
10580 McConnell Place
White Plains, MD 20695
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
#420212000040

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.6 out of 5 stars based on 67 customer surveys conducted through Our Research Partners.
5
55
4
6
3
1
2
2
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/15/2022

No review comments provided

Review by
02/04/2022

“Will the sales guy was patient on explaining the project to me ( first time home buyer). I was able to add the front porch redesign at the last minute with no issue. The crew that worked on my house worked well with each and had the job done quickly.”

Review by
01/30/2022

No review comments provided

Review by
01/28/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

“Love my new siding and in spite of supply chain issues and COVID, my siding was installed in the time frame project lead expected. They were very easy to work with when scheduling utility panel movements and shoring up space for utility reinstall as if never moved. Looks better then ever.”

Review by
01/27/2022

“The job was done by very professional technicians once it got started.”

Review by
01/20/2022

No review comments provided

Review by
01/19/2022

No review comments provided

Review by
01/19/2022

No review comments provided

Review by
01/19/2022

No review comments provided

Review by
01/10/2022

“I am super happy with my new siding and had a fantastic experience with Metropolitan Exteriors.”

Review by
01/07/2022

“Mr. Sweeney did a very profssional & thorough job in inspecting the house & giving me a good price, even tho we had to deal with COVID-19 & delays he kept abreast on when too expect deliveries.”

Review by
01/07/2022

No review comments provided

Review by
09/14/2021

“Very responsive and scheduled service quickly. Workers completed work in specified time frame”

Review by
09/13/2021

No review comments provided

Review by
09/13/2021

No review comments provided

Review by
09/02/2021

“When they came by, I paid them, but no one came back to see if I was satisfied. That disturbed me. It disturbed me that no one called to see if I was satisfied with the service. I was expecting more, but the people left. I didn't know if they were gone to lunch or if they were done. I was here, so it was around lunchtime. I didn't know if they were coming back. I called to find out if they were going to lunch or coming back. I would have thought that someone would have wanted to know if I was pleased with the service. I've had no issues with what they did, but some of the things they said they would do, they didn't do. Normally, if you do a good job for me, you get a good rating, because that's how I rate. I rate on the basis of the service that was performed. I had called them, thinking I would hear back, but I heard nothing. I called him to find out if the people who had come by were done or leaving for lunch, because they left around lunchtime. I like it when you're going to ask me if I'm pleased with the service. Then, if you don't ask, you don't care. That's how I take that. You don't really care about the service that was performed. Will Swinney came across very nice, but when I'm calling, I look for him to call me back to ask if I'm satisfied. How I took it is that they took my check, and they were like, "I'm done. We don't care if you're pleased with it. We just don't care." When I called him, he never called me back - never, ever. I asked if they were done or if they were coming back, but got no call at all. I'm going, "I don't know if this was his last day, or if he's no longer working with them - I don't know." I wasn't happy. I won't do that again. I will never pay in advance because I want to them to come back to ask me, "Are you pleased with the service provided?" That's what needed to happen. They promised things that didn't get done. I thought maybe it was good riddance. I won't spend my time on them again.”

Review by
09/01/2021

No review comments provided

Review by
09/01/2021

No review comments provided

Review by
08/26/2021

No review comments provided

Review by
08/26/2021

No review comments provided

Review by
08/26/2021

No review comments provided

Review by
08/26/2021

No review comments provided

Review by
08/26/2021

“We had a water leak at a window and Metropolitan found that it was coming from a leak in the roof. They replaced the plywood and shingles very efficiently and removed all debris. Metropolitan also replaced siding on a gable, again a clean efficient job.”

Review by
08/25/2021

No review comments provided

Review by
12/19/2020

No review comments provided

Review by
12/14/2020

“The team was confused as to the specific soffit work that was contracted. They needed to come back. I also inquired about other work to fix a leak around a skylight. We had one interchange and I dont believe that Chris ever followed back up with me. I go the feeling that you are not interested unless it is a high ticket item.”

Review by
12/11/2020

No review comments provided

Review by
12/10/2020

“The reason I am giving them a 3 rating is because I think they are little to expensive, they didn't deliver on time, and it took to long for them to start and complete the job. Also, there was a problem that I don't feel was properly taken care of.”

Review by
12/09/2020

“They were very professional, timely, and got work done in a proper manner.”

Review by
12/09/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
11/25/2020

“The salesman and installers were very knowledgeable.”

Review by
09/21/2020

No review comments provided

Review by
09/11/2020

No review comments provided

Review by
08/28/2020

No review comments provided

Review by
08/28/2020

“They are very professional. The salesperson, Toni Baschi, was very professional, helpful and knowledgeable. He brought a good crew who finished the job fast and with good quality.”

Review by
08/28/2020

No review comments provided

Review by
08/27/2020

No review comments provided

Review by
08/27/2020

“We worked with Chris, he did an excellent job! He was prompt, answered all of my questions, and made sure the work got done accurately, effectively, and to the desired results we had in mind.”

Review by
08/27/2020

“They did the job in a timely fashion.”

Review by
08/27/2020

“I would not recommend them, there is still a leak in my ceiling. Prior to coming and repair the roof, someone should have check out where the leak was coming from. They did not do that.”

Review by
08/13/2020

“I felt that they did a wonderful job. I thought they were very low cost, considering what they put in, as far as the effort, I was really, really happy with their work. The combination of attention to detail and getting the job done well and the low cost was great.”

Review by
08/12/2020

“Very good and quality service.”

Review by
08/12/2020

No review comments provided

Review by
01/07/2020

No review comments provided

Review by
11/11/2019

“I have already recommended them.”

Review by
11/09/2019

No review comments provided

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“The technicians are very pleasant and professional. Their work was quite good.”

Review by
11/01/2019

No review comments provided

Review by
11/01/2019

No review comments provided

Review by
10/30/2019

“I was very pleased and satisfied with the person that came out to my home. He was very attentive with my concerns and corrected the leaking problem that I had. When it comes time to replace my roof I will defiantly call Metropolitan to do my roof.”

Review by
10/28/2019

No review comments provided

Review by
10/28/2019

“I was very satisfied.”

Review by
10/28/2019

“The workers did not have the skills to fix the door that was to be fixed”

Review by
10/14/2019

No review comments provided

Review by
08/29/2019

“Metropolitan Exteriors came out and gave us an initial estimate very quickly, but it took a long time to get the work done. I kept on calling, and they let putting us off.”

Review by
08/21/2019

No review comments provided

Review by
08/20/2019

No review comments provided

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“The workers were very knowledgeable and courteous that worked on my home.”

Review by
08/16/2019

“Thye did a fantastic job.”

Review by
10/16/2018

No review comments provided

Review by
10/09/2018

“They did a very good job. The crew was very polite and worked very hard. I have had a little bit of a problem with them coming out to fix a leak. I'll see with this next hurricane if it is still leaking or not but besides that everything was good.”

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
09/28/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“They have a poorly run business. I had to call several times to get someone to come out. I was a previous customer of theirs. I was under warranty and when I tried to call for leak repair, there was a miscommunication. They sent people out without confirming a date and time with me. They just showed up.”

Review by
02/25/2018

“From the sales to the install, just very seamless, very easy to work with; no pressure. They did a siding job. I would give them an A.”

Review by
02/25/2018

“Everything was OK. I don’t have any bad experience. Metropolitan did the siding replacement for me. I'd give them a B.”

Review by
02/25/2018

“They were very experienced and very professional. They did the siding on my house. I'd give them an A+. They did magnificent work.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“There were no problems at all. He did a very professional job. They did siding for me. This company would be an A grade from me.”

Review by
02/22/2018

“I was very pleased. They were polite, courteous, professional, and did their job. They did siding work for me. They deserve an easy A for the work they performed.”

Review by
02/22/2018

“They were quick, and the price was good. They did siding work. I would give them an A+.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“The only thing I disliked was finding over a hundred nails gathered around my yard, but I guess that's to be expected. They did siding work. I would give them an A. I didn't have any complaints with their punctuality or expertise.”

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