Metropolitan Exteriors, Inc.
7th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.8 out of 5 stars based on 45 customer surveys.
5
37
4
8
3
0
2
0
1
0
7th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers installation and repair of most major brands of vinyl and James Hardie siding and matching trim. The company also replaces windows and doors and installs gutters, roofing, trim, and soffit for residential and commercial properties.
Warranty
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's step-brother Joseph Jones serving as the president.
Distinctions
Metropolitan Exteriors is a CertainTeed SELECT ShingleMaster, IKO Professional ShieldPRO plus+ contractor, and a commercial GAF Master Roofer. Jeffrey Thomas is certified as an EPA Lead Renovator.
Licenses
#420212000040
Areas Served
Washington, DC

Compiled Score:

Metropolitan Exteriors, Inc. has received 4.8 out of 5 stars based on 45 customer surveys.
5
37
4
8
3
0
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/25/2018

“From the sales to the install, just very seamless, very easy to work with; no pressure. They did a siding job. I would give them an A.”

Review by
02/25/2018

“They were very experienced and very professional. They did the siding on my house. I'd give them an A+. They did magnificent work.”

Review by
02/25/2018

“Everything was OK. I don’t have any bad experience. Metropolitan did the siding replacement for me. I'd give them a B.”

Review by
02/22/2018

“They were quick, and the price was good. They did siding work. I would give them an A+.”

Review by
02/22/2018

“There were no problems at all. He did a very professional job. They did siding for me. This company would be an A grade from me.”

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

No review comments provided

Review by
02/22/2018

“The only thing I disliked was finding over a hundred nails gathered around my yard, but I guess that's to be expected. They did siding work. I would give them an A. I didn't have any complaints with their punctuality or expertise.”

Review by
02/22/2018

“I was very pleased. They were polite, courteous, professional, and did their job. They did siding work for me. They deserve an easy A for the work they performed.”

Review by
11/14/2017

“They replaced some vinyl siding for me. It was good. It's a good company. I have another work that I need to do that eventually I will ask them to do. I would give them an A. It looks good.”

Review by
11/13/2017

“The quality of work was good, and he came back and gave me some advice as well, which was helpful. They did siding work for me. I would absolutely highly recommend them. I had no complaints.”

Review by
11/13/2017

“They were responsive and came out pretty quickly. They got the work done quickly. They did siding repair for me. That company deserves an A+ in every category.”

Review by
11/13/2017

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we’re just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

Review by
11/13/2017

“I liked, basically, that they were prompt—came when they said they were going to come out and get the work done. Even when they came out for the estimate, everything was done in a timely fashion, and the work was quality work. I had some wind damage, and the wind damaged the siding on the house. They did a siding repair. I'd give them an A for the overall service.”

Review by
11/13/2017

“The job was completed. They came back and fixed where the birds had broken into the side of the house. They had to come back twice; the first time they didn’t put the proper width, so the birds came right back in there. So, they had to come back and do the job twice. I'd give Metropolitan Exteriors a B-.”

Review by
11/13/2017

“They showed up when they said they were going to, and did the work at what I thought was a very fair price when compared to other people. We were very pleased with the results. They installed siding on the side and the rear of a property that we were renovating. I'd give them an A+.”

Review by
11/13/2017

“This is the second time I’ve used those guys. They did the work when they said they were going to do it. They did siding work for me. Metropolitan Exteriors deserve an A.”

Review by
11/13/2017

“They were great and I would definitely recommend them in the future.”

Review by
08/17/2016

“They did some little odds and ends. They did window repair and siding on the back. They did what I asked them to do so I’m OK with that. I’d give them an A for my overall experience with them. I didn’t have any issues. I tried to recommend them already.”

Review by
07/20/2016

“They did really good. I have no complaints.”

Review by
06/27/2016

“They did siding work for me. I would give my overall experience with them a grade of B.”

Review by
06/21/2016

“I liked that they returned my call, came to my home, and gave me a thorough evaluation. I felt confident to ask them to do the remedial repairs that needed to be done and they did. They came and did the repairs as best they could, given the circumstances. I thought they did OK. I’d give them an A for my overall experience with them. There was only one screw up. They came on a Friday and the crew didn’t bring a big enough size ladder. This was the crew after the salesperson came. They had the come back on a Saturday and they did. I would recommend them. My experience was satisfactory. I was impressed. ”

Review by
06/21/2016

“They did some flashing work for me. They were timely and they had a fair price. Overall, I’d give them an A. I had no issues at all. Everything was perfect.”

Review by
12/03/2015

“They did a good job. The quality of the work was very good. It took a little bit longer than I would've liked, but I guess that's just the nature of things in general. They cleaned up well. I was happy with it. They did siding work for me. I think we used Best Pick Reports to find them.”

Review by
11/30/2015

“They were thorough and took their time doing it right. They did some roof repair, siding repair and replaced some rotten wood. I would rate them as an A with no complaints.”

Review by
11/30/2015

“They got the job done and it turned out great. The scope of the job was siding. I would rate them as an A.”

Review by
09/11/2015

“They did siding work for me. We had a piece, more of a patching than anything else. They came when they said they were going to come, they took care of their business, they cleaned up, and they left. It was great. I couldn't tell you why I chose them. I just talked to the office, and it was fine. An A+ fits best for them.”

Review by
09/02/2015

“This time, I had a good experience. Their price was good, they met my range that I was looking for, and they said they were going to be there on a certain date and around a certain time, and they did that. They did not leave a mess, and they did exactly as we discussed per the contract. I had a siding problem. There was wind damage that blew part of my siding off my house, and I had them come to try to repair it if they could, but if not, to go ahead and replace the whole siding on the one side. I got quotes for both offers, and we decided to go ahead and replace the siding on the one side of the house. My wife found it. It's hard to say what grade I'd give them. The side I had my damage on really gets affected in the winter, when the wind changes direction. I'd give them a B as of right now, but I need to go through the winter months where the wind really picks up on that side of the house to give them a higher grade. I know it's definitely going to be a problem.”

Review by
09/02/2015

“They replaced a downspout and the siding, the thing that lines the siding. It fell off in the wind. I just looked in the phone book, and they looked good in the phone book. I don't think I had a recommendation. They get an A from me for sure.”

Review by
09/02/2015

“Everything was good. They were quick and fast. They just repaired some siding that had blown off the side of my house. I'd rate them as an A.”

Review by
09/02/2015

“I can't recall what I liked. I can't think of anything negative. They got the work done on time, and they cleaned up after themselves. They repaired siding. I don't recall where I found the company. A B grade suits them best.”

Review by
08/12/2014

“Metropolitan Exteriors replaced my gutters, roof and siding. The quality of the work was excellent. I would use the company again if I needed to. I found them from the Howard County Best Pick Reports. My communication with the crew was OK; we had some language issues but we were able to resolve them. I'd give them an A.”

Review by
07/02/2014

“I liked everything about Metropolitan Exteriors. They finished the job when they said they would finish it, and it was quality work. I will definitely use them again. They use high-quality products. I’d give them an A.”

Review by
07/02/2014

“They did the work, it was just delayed somewhat. They did some siding, replacement boards on the front of my house and some on the back of the garage as well. I would give them a B for the delay in the process.”

Review by
07/02/2014

“Metropolitan Exteriors put new siding on the entire house. They’re efficient, quick, and neat, and it was a job well done. I’ve used them in the past and had the same experience. They were very good—A+.”

Review by
07/02/2014

“I liked that Metropolitan Exteriors was responsive, and the crew was great. They were very fast and thorough, and they cleaned up. The job was done in one day, and there were a lot of positive things about it, for sure. They get an A+.”

Review by
08/29/2013

“I've had them out a couple times. The first time I did window replacement and had them actually add 3 or 4 windows to the house. They did a really nice job making the access from the inside-out then all the trim that went around it. And it's lasted. It's not one of those things where they came in, did the work, and 5 years later it starts having issues. I haven't had any issues. So the second time around we redid all the siding and soffit gutters. They came in and repaired that. We went over what we wanted. They were easy to accommodate what I needed. I guess the biggest thing I like about them is that they do nice work. That's kind of obvious because I went back to them. But the biggest thing I liked was when I asked them to - I was finding out when they were going to be there. They said they were going to be there on a certain day and that's when they showed up. They didn't keep putting it off. Which is a big thing from contractors nowadays. They say they're going to do things and then 2 weeks later from the start date is when they start. So these guys were on time starting their work and they were proactive and stayed on schedule. They didn't show up and then not show up for a week. They started till they finished. I've had an overall positive experience with them. I heard about them from a word-of-mouth recommendation from a neighbor. I'd give them an A. They did well for me.”

Review by
08/29/2013

“I have been more than pleased. The work that we've done, the people that walk by my house - one gentleman looked at it and said it looked like a new house. Other people and my neighbors have just been shocked. The only complaint I have is they didn't put any signs up on my lawn. I wanted people to know who did it. I've watched other people get work done in the neighborhood for the same reason, hail damage, and I've watched the steps and what was done and I can't compare any of them to the job that was done on my house. Like I said, I told the person who was here, I think his name was Chris, I was actually begging him to bring signs out on my lawn. I wanted people to see that they did a better job than the other outfits. I think there's a few outfits who are probably as qualified and maybe do as good a job but most of the ones that were done around me were not done by a company as well as Metropolitan, let's put it that way. They didn't get their money's worth and they sure as heck didn't get bragging rights. I would say in my whole community because I don't think there's a house that grabs people - a man thought this was a new house. That was a real compliment. I definitely had an overall positive experience with them. I put them through a little bit of hmmm and they put me through a little bit of back and forth but the end result was a very, very nice job that I can live with, or the next owner of this house can live with, for a very long time. We're very comfortable that the house is secure and well put-together and well-protected. I didn't know if the colors were going to work but the roof that they supplied me and the shingles, I think a lot of people were shocked that I could throw a blue house into a neighborhood full of peach and browns and rough colors. That's why it catches everybody's eye. It's a real nice looking, pretty house. I would give them an A- because we did have a back and forth thing going and they wouldn't put the signs on my lawn. I want people to know who did my house and I can't understand why they're not putting - this one time I wanted 2 signs on my front lawn! I never got their reason for not doing that. The only reason I can think of is maybe they thought the neighborhood didn't have too many projects left in it because a lot of houses have already gone into that. But I've already told my neighbor, a husband and wife, were talking about possibly doing the work and he was waiting to see how my house turned out. I thought, Get the signs up there! Also my sister was thinking of having work done in Hawthorne County. I guess I was irked I didn't get an answer why. There was a little miscommunication and we went back and forth. When you're talking about the product they put on my house, the way they put it on my house and the few minor things I asked them to fix because we had some strange things occur. Wind and rain and so forth that wasn't in the plans. I even had the guy himself come out and take care of some of the problems. I can't do anything lower than A-. It was really nice work. But one of the few house projects this year has gone well! I've got a ton of things going on now. I wish all my negotiations and all my dealings with doctors, finance and this and that all went as well as far as end result as my siding and my roof, let's put it that way. The kind of job that they wanted to slide by and take a picture of my house and put it in their brochure it'd be fine with me. We even made it look better because when they did the house we'd had to trim a lot of trees and things around the house so they could do the work. Since then the house has gotten even more beautiful because we've gotten rid of extraneous growth around the house. We certainly wanted him to come back and see, Here it's even better looking than when your people got done.”

Review by
08/29/2013

“They replaced siding for me, and they did a perfect job—I have no complaints. I couldn't find one single thing wrong. They did the work on time, cleaned up, and did an excellent, first-class job. As a matter of fact, I’m going to have someone do work for me probably the first of next month. I would definitely say my overall experience was positive. Metropolitan Exteriors is very, very good. I'd give them an A.”

Review by
08/28/2013

“They did a great job replacing the siding. They took down the old siding and put up the new siding for me, and they were efficient, professional, and timely. I would certainly recommend them to friends and family. My insurance company recommended them to me. They did A+ work as far as I can tell.”

Review by
08/28/2013

“They removed all my siding and replaced it. The manager always got right back to me. There was a lead man—I believe his name was Hank—and he did outstanding work. They were here for 12 to 13 hours every day including Saturday, and he also came on a Sunday. Then, when they were all done, the lead guy came back a couple weeks later and put everything, like my pictures and window boxes, back where I wanted it. He came out on a Sunday and did all that for me. I chose them from that Best Picks Reports. I went there and saw three siding companies, and Metropolitan was the least expensive. I'd give them an A. They deserve that.”

Review by
08/28/2013

“Everything went great for me. They’ve done windows, gutters, and siding. I would say my experiences with Metropolitan Exteriors have always been positive. I’d recommend them—they’re grade A.”

Review by
03/12/2013

“Metropolitan Exteriors did roofing and siding for me, and the work they did was OK. I liked their rates, and the work came out good. The workers were professional, and the cleanup was also very good. I would give Metropolitan Exteriors an A+.”

Review by
03/07/2013

“I contacted Metropolitan Exteriors to get some work done for my roof. They promised to give me a photo. They didn't give it to me, but they did fix the roof. I was looking for the photo that they shot of the before and after. They didn't deliver on that, but they did fix the roof. That's the only problem I have. They fixed it fine. That's just a little customer knock. If you're going to tell me you're going to do something, then give it to me. They did fix the roof, and I'm happy with the roof that they fixed. I would recommend the company. The price was good. If I want to knock them, then that's the only thing I'm going to say. Everything else is fine. Since we're in the modern day age, the guy came in here with his laptop, showed me what was going on, and said, ‘I'm going to send it to you.’ I gave him my email and he didn't send it to me. But, he fixed the roof, and the price was good. From a scale of one to ten, let me give you a nine. I would rate them as an A-. I can't give them an A+, because they didn't promise to do everything. A-. 95. I found out about Metropolitan Exteriors by looking through the Best Pick Reports. They said they were not number one, but at least number two. That's basically what I went on. I was pretty happy with the work. The guy came out there from Virginia, and he was very on time. The guy was cool. When we looked to get the roof fixed because water was coming in to the solarium, we found it wasn't a real roofing issue. It was the slab that connects the roof to the house. That's how we found out that the water was coming into the solarium. The guy who came out there and did the estimate showed us the issue. It was pretty cool.”

Review by
02/19/2013

“They put siding on the side of the house. It looks good so far, and there were no communication problems. They did a good job. They came in and did the job on time, so no problems. They were good. I'd recommend them.”

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