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“Installation team was outstanding!”

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“Customer service is amazing, communication, employees!”

“Dawn”

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“YES”

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“The installation in the end looked very good.”

“The staff at Global was very communicative and organized. I knew what they planned to do at all times and when. When it came to the actual work, their contractors were skillful, efficient and worked clean. Final product was excellent.”

“The salesperson was very kind and nice.”

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“The salesperson was very informative. The installation guys provided great service.”

“They met and exceeded my expectations because they were neat and got the job done. It was as I expected, good!”

“Murry Bernstein provided exceptional service.”

“Our project manger, Zakary Skipper, helped with any issues and kept everyone moving along.”

“They met my expectations in every way. I'm very pleased with them.”

“They did an excellent job, and they cleaned up very well afterward, too!”

“I would like to recognize the entire staff at Global Home Improvement for their exceptional service.”

“I'm very pleased.”

“We are very pleased with the fiberglass replacement windows that Global Home Improvement installed. The room is much warmer than it was with the vinyl windows. Worth the investment.”

“The Windows are easy to oopen and seals very lightly. Great windows for this winter.”

“They met my expectations with their follow-ups and coming out to correct things that popped up after completion.”

“The overall workmanship and care was exceptional, particularly on the first one. The first one was really dazzling. They did it in a methodical way. Whenever they ran into a problem, they explained it to us and told us what the solution was.”

“I liked the windows but there is a draft in the windows. It was a quality installation. That part of the project was well done. The roof looks ok but it was a total mess while they were doing it. I expected that to be done in a better fashion.”

“The folks that I have had contacted at Global Home Improvement ALL have displayed a very high example of the meaning of "Customer Care".”

“I thought that the window installers were very qualified. They wanted to make sure our windows would last for a long time. He put the blinds back in the kids rooms which was very nice. They were very professional, and we were very happy with the service we received.”

“installers and product were excellent”

“Don't remenber their names but the PM and two installers were professional and did quality work.”

“They did a great job! We really like the windows!”

“Great product. Installers of our door knowledgeable about fitting it. However, in the cutting down of the door to fit the jamb, the entire area around them was littered with multitude of sharp shreds of aluminum that was difficult for me to clean up. I had to sweep, vacuum, and pick pieces out of the brick by hand. Even though this was done outdoors,I have pets and grandchildren to consider being harmed by it. Some advice to the installers who must cut down doors to fit: use the box that the door came in to create a barrier with it to cut in,catching the debris and confining it. Also, for safety, the men should be wearing eye protection.”

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“All the on-site workers, Murray, Dawn”

“Everyone, from the initial contact to the installers were the highest caliber workers. I've been around for a while (I'm 70) and I've had many crews work on my houses. These men and women were the best!”

“Sales guy was good.”

“Many jobs completed by Global with complete satisfaction”

“Dawn”

“I like the quality of workmanship,”

“Our windows are amazing. Global delivered as promised. Great experience from purchase to installation. Installation team was very professional and cleanup perfect.”

“The two installers”

“Global Home Improvement exceeded my expectations on the level of communication used. Global Home Improvement's products and service were high quality as well.”

“I would like to recognize everybody from the call takers to the administrative staff to the workers, the guys themselves. Everybody was very good at communicating when things came in and what would get done. Everybody was very good across the board.”

“Kind, upfront service with knowledgeable representatives. Although everything did not go as planned, as like normally go, The communication was open and honest throughout the entire process.”

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“Dawn was very communicative. The installers were very professional and seemed extremely confident.”

“Window installation by Danny's team was A+.”

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“I was most satisfied with the professionalism & courteousness.”

“The team was hard working and recommendations provided worked out great. I felt they were a really good group of people who did their best. As far as service, they fixed issues identified and kept me informed throughout the project. My wife and I have received numerous compliments about the materials (real stone veneer / Hardi) used and how the house really stands out in the development.”

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“I was most satisfied with having a project manager who made himself available to offer design advice and to answer any questions and address any concerns.”

“I was satisfied with the overall look of the job.”

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“Actually everything except the above”

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“I was most satisfied with the quality of work.”

“They were meticulously clean, showed up on time, and everything was perfect. They did windows, twenty-plus windows. I'd give them an A+.”

“We felt like they did everything they could to make sure the job was done to our satisfaction. If we had any questions about anything or if we felt like something wasn't exactly the way we wanted it, they were very professional and helped make sure the job was done to our satisfaction. They installed new windows and columns for the front porch. It was just a few windows. We were completely satisfied. They get an A. We have recommended them already.”

“They delivered. Whatever they said they were going to do, they did. They did the work, and the employees are very hardworking people. They did gutters, siding, windows, and the roof. I would give them an A+ overall. They were real good. Their quality of work and customer service was very good. They knew what they were doing.”

“Everything ran smoothly. They came on time, they were neat, and the windows they installed function very well. I'll give them an A+.”

“It was a neutral experience. We're happy with the windows. I did not like that I continued to find nails and debris in my flower beds. I would give them a B. The customer service was good.”

“I liked the quality of the work. They did trim on house and replaced windows. I would grade them an A.”

“They were quick and efficient and neat. They put in five windows with tint. I'd give them an A+.”

“I had a totally positive experience. I had windows replaced. From the time the guy came out and gave me an estimate and talked me through the whole process to when they came and put everything in, they did a fabulous job. I am totally satisfied. I would give them an A+. They were great. Their quality of work was very good. I had Marvin windows put in. Their customer service has been very good so far. I haven't had a complaint so I haven't had to contact them and complain about anything. I was totally satisfied.”

“I think the work was really good, quality was very good. I don't think the windows are as strong in terms of heat transfer as I thought they were. The glass is supposed to stop the heat from going in and out. I don't think the glass that they gave me in my windows is as resistant to heat transfer as I'd like it to be. At least, I thought it was going to be better than that. Other than that, the service was fine. I'd grade them in the middle somewhere. The quality of the work was very good. They cleaned up nicely. They were very punctual. I didn't like what I think I'm seeing with the transfer of heat with the windows.”

“The quality of the work made it a positive experience. They did full siding, some roofing, gutters, some trim work, and some exterior screen doors installed. I would say they get an A for the gutter experience. My overall roofing and siding experience would be A. There were issues along the way with money, with pricing, and that would be my buyers beware thing. Just be sure that you dot all your i’s and cross all your t’s, and be very specific about what you’re paying for. That came up around several things. I was happy with the way we resolved it, but the project ended up costing me about ten percent more than I expected, which is a lot when you’re talking about a $28,000 job that ended up costing me about $4,000 more. However, with quality of work, I would say A all the way across the board. They were good guys and meticulous about cleaning up. Considering it was through the holidays in the middle of winter and freezing cold, they were great.”

“They got the job done with minimal hassle. The person who was managing the job was easy to work with, and we didn't have any issues. We've used them twice. This last time, they did door replacement for us. We've had them replace our roof too. I'd give them an A overall. I didn't have any issues. Their customer service was positive, even more so with the roof. I didn't have any issues with their punctuality. They seem to be fine.”

“They did my windows and roof. They were very good. The people are real polite, they cleaned up when they were done, and they were on time. It was just a pleasure having them here. I would grade them an A+. I like the windows they put in better than the Anderson ones that we had. There wasn't a nail left on the property, it was great. I already have recommended them.”

“They did a major renovation. It was fantastic. They stuck to a schedule. They were precise on their budget. The workers were great. The quality of work was great. They did our roofing, our siding, our windows, and our doors. I would give the experience an A+. I would be highly likely to recommend them.”

“The quality of the work they did was really good and the communication and the follow-up were good as well, in terms of keeping us informed of what was happening with the project, if there were any issues, and keeping us involved in the process. They replaced half the windows on my house. I would grade them a B. I thought their quality of work was well done and no complaints there. Customer service area is where I was a little disappointed. I thought the communication was good. I was promised that they would be able to do the job a lot of sooner than when they actually ended up committed to it. So, in that way, I felt that they weren't being completely transparent when I booked the job.”

“We had a very positive experience. They were very neat. The gentlemen offered to take off their shoes when they came in, which I appreciated. They were very thorough. They were punctual. They completed very quickly, and they were very professional. They replaced eleven casement windows. Overall, I would give them an A -. There was confusion as to what kind of capping was actually provided. Although I did tell the project manager, and I also sent an email with a picture. Somehow that wasn't communicated. That just the wrong drawback. I would give them an A. There was some confusion with the customer service people.”

“I had a fantastic, outstanding, beautiful, tremendous experience with them. Everything was great—the attention to detail, their work. Lots of compliments from other homeowners and neighbors. We just had a glorious time. They did siding, gutters, they capped all the windows, the fascia, they did the whole thing. It was really, really, really good. I'd give them an A+.”