“I was really happy with the work. In my situation, I did part of the work, and they had no problem with me doing that. I called Terry, the project manager, several times, and he gave me a suggestion with the project.”
“I would recommend Global Home Improvement to a friend, especially if they have the same people installing it. I was really happy with them.”
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“Great experience!”
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“I would not hesitate to recommend Global Hone improvement!”
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“The work done was professional and well-done. It was a good experience working with the employees through each step of the process.”
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“The downside of their work spoils what's good. My solid wood floor was carelessly damaged in several places. The first group of installers showed no respect for my home and left dust and debris everywhere. Some windows were too stiff to open fully. The project manager thought that was OK! On the better side, the sales person was knowledgable and helpful, and the second group of installers were superb. The project manager doesn't get customer care. When I called him about the floor damage all he could do was ask me for write a positive review! Ugh!”
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“The two installers arrived on time and immediately began working. Windows covered in plastic when they worked outside. Never a mess and they vacuumed up as they worked. All windows in on day one. Old capping removed and new capping installed on morning of day two. Beautiful!!”
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“I had a phenomenal experience and have already promoted the company to others in my neighborhood.”
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“Great experience with the various teams. The window crew did a great job with 16 window installations in just a few days. Took time to explain the install process and to make sure I was satisfied with the results. Siding crew was similarly exceptional. The quality of the siding install is outstanding. Lastly, the carpentry team did great work rebuilding several walls and repairing a few others. Overall, very pleased with everything!”
“This is our 2nd big project with them. Amazing experience and craftsmanship”
“Global is a first class organization who prides themselves in customer satisfaction. They have a large team of people that are helping you throughout your process. The quality and workmanship is the upmost priority and keeping the customer happy so that they refer others to them. I am very happy with Global's workmanship and plan to use the again in the future.”
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“Guys were Professional and very clean did a great job I'm very happy with the results can't wait to get the next six windows”
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“It was a fair price. The crew showed up on time, and the work was done well.”
“Would and have recommended Global Home Improvement to friends and neighbors. Very happy with the quality of work they have done for us.”
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“Incredible work and craftsmanship! The site manager said it would take 2-3 days. Completed in 2 days. Absolutely impressed and very pleased with their work. Best of the best!!”
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“We were highly satisfied with their work!”
“They met or exceeded all my expectations in providing a professional service.”
“I am not loving my kitchen window and when someone came out they were supposed to get back to me and they didn't”
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“Global Home Improvement Recognition of a Metal Roof project done with Excellence. Background - I have a neighbor adjacent to my property on a joining street. I know him well and highly respect his opinions, as he is both bright and the CEO of his own company. He had a metal roof installed in the last year and it looks fabulous. Knowing we would need a roof replacement, I asked him and he gave glowing reviews of Global Home Improvement. Murray Bernstein, Sales Consultant and Product Manager for GHI, stopped by at my invitation and we had a multi-hour meeting with him on everything imaginable for the Metal Roof project we had in mind. Once we decided to move forward, he had all of the samples in his vehicle so we could color match exactly what we wanted, even down to the gloss level of the roof. Then the moment of truth for me. Signing a contract the same day we talked for an amount that was something this highly analytical engineer would normally take weeks to agree to. Murray expressed a level of candor and commitment to the project that we signed the same day. A short time later Project Manager Tarry Zayats came by to introduce himself, set expectations on schedules, what we needed to do to prepare for the project, and take final measurements. Tarry exuded the same confidence and commitment we had experienced earlier with Murray. The project commenced within the timeframes committed, and now the fun would start. A highly competent and dedicated team of 3-4, depending on the day, arrived and now took exacting measurements since the metal roof panel generating apparatus was arriving and would custom produce each panel to exacting measurements driven by a computer interface, leaving no room for error as each panel was custom formed and shaped using the metrics the crew entered into the computer. The laborious task of removing everything on the roof down to the plywood commenced with little disruption as they covered everything necessary with tarps and everything was put into an onsite dumpster before they left every night. If you walked up to the house without looking up, you could not tell that earlier that day, much of the roof was on the ground. They even used special magnets to comb the gravel driveway to be sure that any errant nails or fasteners were not left to hide in the gravel. We decided to replace the two skylights as they were over 40 years old, and could be a suspect for future leaks and we did the same with the attic fan. That created extra work for the team as they had to craft unique custom panels to align perfectly with the new skylights. The chimney was also a challenge and they spent a lot of time crafting custom panels to surround the chimney to blend perfectly with the roof line. The team was very polite and extremely hard working, and clearly took pride in their craftsmanship. They came early and worked late as needed to finish that portion of the project for the day. Tarry was a watchful Project Manager that answered all of our questions in detail and would not stop until he was sure we totally understood his response. If I called him, he would call back quickly if he was somewhere else on another call. Both Paul Kazlov, the President, and Adam Parnes, the VP of Marketing called me to respond to a difficult question I had posed to Tarry and Murray. Both took the time to provide a detailed response. Walking up and down the street is now a new pleasure for me, as I look over at our new roof that brings an otherwise attractive house to life in a new way. It is with high gratitude that I recommend Global Home Improvement be given the opportunity to bid and ultimately work on your next big project.”
“The contractors and the workers did an excellent job. It's like a brand new house. I can't even put it into words. They were very professional and I would definitely recommend them.”
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“I am pleased with the service, and I intend to use their services again. Additionally, I have additional windows that require replacement.”
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“Well organized.”
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“We had 29 (!!!) new Marvin Infinity windows installed in the 1965-built home we bought last year. All but a very few of those windows were original and in pretty rough shape (not to mention horrible as far as energy efficiency). Global wasn’t the lowest quote, but they also weren’t the highest. Given their online reviews, as well as how positive the initial scheduling and quote experience was, combined with the quality of the Marvin product and the financing options, we felt pretty good about our decision to go with Global Home Improvement. The installation experience only confirmed our feeling that we’d made the right decision. Everyone we dealt with at Global, from the initial phone contact to schedule a quote, through the quote process and ending with the installation team, was friendly, courteous and professional. The install team was great, and at the end (finishing a little early by the way!) they walked with us to check each and every window to make sure they were operable, looked o.k., and that we understood how the tilt function worked and how to correctly remove the screens. It has only been about 2 weeks since the project was finished, but so far there appear to be no installation issues, and the improved energy efficiency is already evident during this heatwave. We would absolutely recommend Global Home Improvement!”
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“The customer service is great, they're very professional, punctual, and give great attention to detail.”
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“Some neighbors of mine were very impressed by the job and I think they are going to get estimates to do their homes also.”
“I do have to say I was so happy with everything and these gentlemen went above and beyond to make me comfortable with the completed renovation”
“Quality work, good communication”
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“They did an excellent job. Workers were on time everyday.”
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“We got quality windows installed by two conscientious installers who made sure the job was done right with no hassle or cleanup afterwards. And they showed us windows operate so we would be comfortable with them.”
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“Exceptional work. Knowledgeable staff. Timely delivery and work completion. Responsive staff. Our house looks beautiful!!”