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“3.5”

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“I was most satisfied that they did take ownership of the problems. The project manager was very nice. I did feel like they were on our side and wanted to work with us and make things happen. The office people were courteous and friendly. I feel like they really stand behind their product. We are happy with the overall result and other than the fact that it took so long, we would do it again.”

“The quality of work was great, the crew was professional and courteous.”

“Please note, the ratings above do not pertain to the window crew on our job; they primarily pertain to the siding crew, including the siding project manager in particular. Our window crew was fantastic! Slava and Terry were diligent, neat, and extremely good at their job. We would welcome them on any project that we have. Mike, the project manager, was timely and communicative. The”

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“I was most satisfied with the professionalism & courteousness.”

“The team was hard working and recommendations provided worked out great. I felt they were a really good group of people who did their best. As far as service, they fixed issues identified and kept me informed throughout the project. My wife and I have received numerous compliments about the materials (real stone veneer / Hardi) used and how the house really stands out in the development.”

“I was most satisfied with having a project manager who made himself available to offer design advice and to answer any questions and address any concerns.”

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“I was satisfied with the overall look of the job.”

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“Actually everything except the above”

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“I was most satisfied with the quality of work.”

“They delivered. Whatever they said they were going to do, they did. They did the work, and the employees are very hardworking people. They did gutters, siding, windows, and the roof. I would give them an A+ overall. They were real good. Their quality of work and customer service was very good. They knew what they were doing.”

“It was very good. They were very professional, attentive to detail, and followed up with any questions that I had. They did siding, stucco replacement. I would grade them an A+.”

“I had no complaints with them, and I would absolutely recommend them. They did siding for me, and they did excellent work.”

“I liked the quality of the work. They did trim on house and replaced windows. I would grade them an A.”

“They did good work. They sided my house. I would grade them an A. I would recommend them.”

“They did some siding. I'd give them an A. They did excellent work. I would definitely recommend them.”

“They were very accommodating. They did siding and gutters. I would grade them an A+. It was fine. They had to come back and do something, but they came back fast so it was no problem. I have already recommended them.”

“They did everything that we expected them to do, and the house looks terrific. They put siding on the house. I would grade them an A. We did find a lot of nails around.”

“They did a major renovation. It was fantastic. They stuck to a schedule. They were precise on their budget. The workers were great. The quality of work was great. They did our roofing, our siding, our windows, and our doors. I would give the experience an A+. I would be highly likely to recommend them.”

“The quality of the work made it a positive experience. They did full siding, some roofing, gutters, some trim work, and some exterior screen doors installed. I would say they get an A for the gutter experience. My overall roofing and siding experience would be A. There were issues along the way with money, with pricing, and that would be my buyers beware thing. Just be sure that you dot all your i’s and cross all your t’s, and be very specific about what you’re paying for. That came up around several things. I was happy with the way we resolved it, but the project ended up costing me about ten percent more than I expected, which is a lot when you’re talking about a $28,000 job that ended up costing me about $4,000 more. However, with quality of work, I would say A all the way across the board. They were good guys and meticulous about cleaning up. Considering it was through the holidays in the middle of winter and freezing cold, they were great.”

“We didn't have any issues at all. They came in, did what they needed to do, and everything was right. They only had to fix one thing, and it was minor. We really had no issues at all with them. They were there till the job was done, and they cleaned up well, so I was very happy. They did gutters and sided my whole house. Then I had an enclosed porch put on the back. They came back and finished my enclosed porch once it was built. They're definitely an A.”

“The workers are highly professional. The project manager followed up on a regular basis on the progress of the job. Even when I provided some comments or some recommendations, they did meet me halfway and tried to explain it to me, if, indeed, it had to be done. If it could not be done, they explained to me why, so I was pretty pleased. They removed my stucco for me. I would give Global Home Improvements an A across the board.”

“The experience was between neutral and negative. We had a lot of communication issues, a lot of them language-related. They had a lot of Russian-speaking individuals working for them, and I don't think they comprehended what we wanted done with our home. They said they did, but then we didn't get what we asked for. The job was supposed to be done in a couple of weeks and it took about two months. There are still things wrong with it, and they haven't been corrected. They did Hardie board siding and removal of stucco. I would give the overall experience a C-. The workers worked very hard and did a good job with cleanup. We have no complaints about them. It was just a poorly managed job. I break the work down into two pieces, the actual physical work, and they were just directed to do it the wrong way. The workers were just doing what they were told. They just weren't told the right thing, but they did work hard. I had no complaints with that. I certainly respect someone that works hard, but it was just very poorly managed. There was good work by the laborers, but very poor work by the overall management. We were to the point of threatening. I had no issues with their cleanliness at all. The fellows that did the work, I'm certainly not an expert in that field, but they seemed like they knew what they were doing. I have no issues at all with the quality of work that was done. It's just that it wasn't done correctly. We didn't get what we asked for and we went over it three times with the project manager. There were communication breakdowns, and we just did not get what we asked for. Ultimately what we got is not what we wanted, but it's not bad.”

“I had a fantastic, outstanding, beautiful, tremendous experience with them. Everything was great—the attention to detail, their work. Lots of compliments from other homeowners and neighbors. We just had a glorious time. They did siding, gutters, they capped all the windows, the fascia, they did the whole thing. It was really, really, really good. I'd give them an A+.”

“There was a lot I liked about them. They were reliable. They were polite. They were on time. They did the job correctly, really no complaints at all. It was just a positive experience, and considering the amount of work we had done, I think that's pretty amazing. It was a pretty big job. The exterior of my home used to be entirely stucco. We had a stucco problem that needed to be remediated. After much deliberation, we decided to have somebody remove the stucco. It turned out that Global takes all the stucco down. It's a large house. That was quite a job. They removed all the stucco and they replaced that with HardiePlank siding and some custom stone work. We love it. They did a fantastic job, and we just love the house now. I would give them an A+.”

“They do a good job. This is the second time that they've done work for us, and they do good work. This time they put siding on the garage. I would grade them an A.”

“Global Home Improvements was timely. When there were changes on the job that nobody anticipated, they took them in stride and completed the job within the terms of the contract. They were working on siding for me. I'd give them an A+.”

“The attention to detail and everything else, they were pretty good. They worked on the exterior, they did siding, gutters, total renovation of the outside of the home. I would grade them as an A.”

“They went out of their way to work with us to get things done. They were taking out stucco siding and replacing it with vinyl. I'd give them an A. I am extremely likely to recommend them, and I have already.”

“They did siding work for me. I would grade them an A.”

“They re-sided my house. I would grade them an A.”

“They did what they said they were going to do. Cleanup wasn't the greatest because we had a snow storm in the middle of getting our siding on. But other than that, it looks very nice, what they did. They were re-siding our house. I'd give them a B. I would recommend them.”

“I went through a lot of problems, but they finally cooperated. I had to get several backups from several manufacturers. They were putting in soffit and fascia and gutters. I would grade them a C. They were good, they were punctual. They did not know what they were doing at all. I would not recommend them.”

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“All Global personnel were courteous, polite and respectful.”

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“The value of the Hardie siding that they were able to install, coupled with the final look... our house had never looked better in its 80 years, and we ate happy the siding will be here for another 80.”

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“Once the project began there is no particular area that draws my attention. The workmanship was excellent (now 6 months old and no issues cropping up). The standards they uphold are high - very unlike most contractors I've dealt with in the past. Global says what they're going to do, how they'll do it . . . and they get it done as planned.”

“I am most satisfied that it looks good.”

“I was most satisfied with the workmanship.”

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“I could not be more satisfied with their work and professional behavior and will absolutely use them again when a job arises.”

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“They just finished the work last week. They put new siding on our house. I would give them an A.”

“My experience was very good. He did roofing, siding, and gutters. Their work was excellent. Some of the initial sales was OK but some of it was more salesman than I prefer. The work was good, very good. I had no problems with any of the work. Overall, I’d give them an A.”

“It was very positive. They were on time. They got things done as they said, time-wise. They kept things clean and the work was good. They had to remediate the stucco, so they had to take down the old stucco, and then they did build a deck cover—a roof over our deck. I would say A.”

“They worked in snow, in hail, and in rain. I would give them an A because I think I'm missing trim on one side.”

“I had no complaints with them, and I would recommend them.”

“The work was done almost satisfactorily, but the attitude and the professionalism of the managers and the site rep were terrible. They did siding and gutter work for me. I'd give them a C overall. One of the main issues I had with them was what the salesman said and what was installed were two different things. What they did was OK, but it's not what the salesman told me they were going to do. I didn't have it in writing so I can't sue.”

“We just didn't have good communication. It took a lot of time to get the work done, and a lot of things were done wrong. They did siding work for me. I'd give them a C.”

“Quality of workmanship.”

“They put some siding on some of the top dormers. They did the gutters and the soffits. They showed up. They were here early. They worked very hard, and they did an excellent job. I'd give them an A+. I'd definitely recommend them.”

“They did siding and also a metal roof. The gutters were also part of the steel. Honestly, they exceeded our expectation between just the work done, the quality of what they did, the services, their availability (there's always somebody there that could answer questions or they responded back very promptly). They came in with a good price, great product. They did everything they said, and everything went incredibly smooth. I'd say an A+. No complaints. I really don't know what they could have realistically done better.”

“They were doing a roofing job for me. They fixed a little piece of siding, but not like a whole siding thing. It was just a little thing around our porch, but we were very, very happy with them. It was a complicated job, and they did a very good job. I would say an A.”

“They did a complete roof replacement with a metal roof that looks like shingles. They did the cap over my bay window, and they did complete siding on the house. They were fantastic. Hardworking, hardly took a break, and they worked and were very, very good at what they did. I'd give them an A+.”

“They did a metal roof and I think they did something else, but I can't recall what it was. Something to do with the outside for sure. They also did some work on the siding, some HardiePlank that we had on the house. I'd give them an A. They did what I wanted. The one guy was sick. I had tracked them down at first, but once they started the work it was fine. They were just starting out there, too.”

“The overall finished product turned so beautiful.”

“Alex was the ultimate professional as the on-site project lead. Vitaliy also was extremely responsive and detail oriented and did a tremendous job on the overall project management.”

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“The knowledge of Murray and their sales staff. Responsiveness and communication from Vitaly the project manager and workmanship of the installation team.”

“I was most satisfied that they were on time, very efficient, explained everything that was going to happen when they showed up on the job site such as what part of the house they would be working on that day and what would happen. Overall, I would give them the best rating for communication and follow through.”

“Vitali and his team delivered quality work, were net clean and efficient. Very pleased”

“Very meticulous job. The best contractor we've had on our large home remodel project.”

“Their professionalism as it relates to communication and how they kept a clean work environment.”

“They did a siding job for me. The salesman, whose name I can't remember, was kind of weird, but the people that did the job were great. They were respectful and very attentive to any questions or anything that I was suggesting. It was a good job.”

“I was most satisfied with the quality of workmanship. They took their time and worked in less than optimal conditions and did a great job.”

“They did everything I asked and tried their best to make us happy. Vitaly was great to work with.”

“The crews and workmanship, extremely professional, knew how to do the job, and pleasant to work with and be around.”

“They did good work and I have no complaints. I would recommend them to a friend.”

“They did a siding job for me. Overall, I’d give them a B+ grade. They are outstanding, but there’s tiny items that we have not gotten taken care of and it’s been a year.”

“They did siding and window replacement work for me. They did not have enough people to do the job. Overall, I have no complaints.”

“There were a couple of things here, but they were minor. They cleaned up at the end of every day, but they left one of their tools here. They are supposed to be back in a couple of weeks and I figure I’ll give it back to them soon. I would give my overall grade for my experience with them at the lower end of an A+. I told the one guy that this was the happiest work crew I had ever seen. It seems that they were very organized. Everything they needed was here and there was no running around looking for stuff.”

“They were great. They did a window replacement for me. They were wonderful. Murray and the guys who installed it were wonderful. They were honest people and did everything they said they were going to do. The windows were phenomenal. I don’t have any complaints. ”

“They did window replacement for me. I would give them a B+ and not an A because there was a leak that they had to come back and work on. They also sent me an email with an offer for a gift certificate if I gave them a positive review on the website, which I did, and I never heard anything back from them. They cleaned up fine.”

“I had a good experience with them when they replaced my window. They kept everything well organized. They were on time and clean. When they left, you wouldn’t even know there was anybody here who did anything. I would absolutely recommend them to a friend.”

“My experience is excellent with them. They replaced windows for me. I’d give them A+ for my overall experience with them. They were excellent. They are totally professional and get everything done. ”

“They did window and patio door replacement for me. They cleaned up when they left. Overall, I’d give them A+ grade.”

“They did an OK job. I would say they did a good job. They left a mess on my front lawn that they could have cleaned up.”

“They did siding work for me. My overall experience could be graded as a solid A. I liked that this company picked up my phone calls. The project manager was very attentive and gave me really good communication. ”

“We had a window replaced. I would grade my overall experience as an A. They were generally very good. They did a really good job.”

“I liked the experience I had with them because of the workmanship and the timing. They installed siding for me. Overall, I’d give them an A grade.”

“They did a window replacement for me. We had a very good experience with Global. In fact, I recommended them to somebody else. I have no complaints whatsoever. They did everything they said they would do for the price they said they would. They came in and did a beautiful, clean job and we were very happy with them. I would use them again. ”