Rite Way Heating, Cooling & Plumbing

Francine Kenney

2 months ago

I'm a bit late getting this review done. Rite Way has an amazing crew. Geoffrey came and did our estimate. Damien, Jesus and Reyes were the crew that worked on installing our new system. Very friendly, knowledgeable and professional bunch of guys. The installation crew were here for 11 hrs without taking lunch. We fed them dinner, they deserved it. Very hard working crew and did an amazing job. We love our new system and We were able to finance through Rite way and wells Fargo with 5 yrs 0% interest, we couldn't pass that up. Our old system was a swamp cooler and electric furnace and the ducking was rusted out so we were basically heating and cooling the outside. We went with a Trane 6 stage High efficiency with SEER2 17.1, multi-speed technology for enhanced comfort, universal 24V compatibility central air and heat pump system. It's very quiet running. 👍 Nothing on our roof anymore 🎉 the first 5 photos are the old system. The last 4 photos are the Rite way installed system. Great job guys!

HERIBERTO VEGA

3 months ago

From the very beginning Daniela was amazing professional detailed and attentive by far one of the most positive experiences since moving to Tucson she explained everything in detail left nothing to question was patient trough the whole process made sure we were comfortable with every step before she moved on. I would recommend her and her company to anyone in need of their services by far one of the best companies we have had the pleasure of working with. The installation went like clock work Lorenzo and his team showed up exactly when they said they would started working immediately. They were very professional and had a great attitude. The work they performed was some of the cleanest work I’ve seen in a long time. I can’t state how much my family and I appreciate all the effort from Lorenzo and his crew thank you for all the hard work. Great prices great products and many options available to work with your financial needs we will definitely be calling her back for any future projects thank you Daniela and Lorenzo and your crew thank you rite way you’ve made a life long customer.

lottness31

4 months ago

I went with RiteWay cause I wanted to make sure I got the best install for the money and they didn’t disappoint. They didn’t rush, they explained what they were doing and you can tell they are proud of the work they do. Damien Kessler, and Jesus Canedo, did a great job and were very knowledgeable, & professional.

Jeanine Maine

2 months ago

Outstanding Service from Start to Finish! I recently had a tankless water heater installed by Riteway, and the entire experience was flawless. My project manager, Brandy, was incredibly helpful and explained the entire process clearly. She came out to my house and provided quotes right on the spot—something other companies couldn't do. On top of that, Riteway’s pricing was much more reasonable; one competitor quoted me more than double the price and didn't even include the electrical work! Riteway was the only company I found that had their own electrician on staff during the estimation process. The installation crew, Jesus and Jorge, were highly professional. They walked me through the entire system once it was done and left my garage cleaner than it was when they arrived. Justin, the electrician, was also fantastic—punctual, professional, and efficient. Everything went incredibly smoothly, and I am so happy with my decision to go with Riteway. Highly recommend!

Colby Tapling

a month ago

I cannot say enough great things about Rite Way A/C and the entire team that helped with our HVAC replacement. From the initial consultation to the final installation, the experience was outstanding. A special thank you to Dominick, our sales representative, who was incredibly knowledgeable, professional, and patient throughout the entire process. Replacing an HVAC system is a major investment, and Dominick took the time to thoroughly explain our options, answer every question, and ensure we felt comfortable and informed every step of the way. There was never any pressure—just honest guidance and excellent customer service. I also want to recognize Arthur and Henry, who completed the installation. Their workmanship, professionalism, and attention to detail were exceptional. They arrived on time, worked efficiently, and took the time to explain what they were doing throughout the installation. They answered additional questions as they came up, walked me through the new system, and made sure everything was working properly before they left. It’s clear they take pride in their work and genuinely care about their customers. What stood out most about everyone at Rite Way was their willingness to educate us throughout the process. Whether it was discussing system options, explaining the installation, reviewing the thermostat, or addressing ductwork repairs, every team member took the time to make sure we understood exactly what was happening and why. The entire experience was smooth, professional, and stress-free. If you’re looking for a company that values customer service, quality workmanship, and honest communication, I highly recommend Rite Way. Thank you, Dominick, Arthur, Henry, and the entire Rite Way team for making this such a positive experience!