Wm. Henderson Plumbing, Heating & Cooling Services
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Wm. Henderson Plumbing, Heating & Cooling Services has received 4.7 out of 5 stars based on 103 customer surveys conducted through GuildQuality.
5
88
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5
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1
2
7th year as a Best Pick Call
"Since 1977, homeowners throughout Delaware County and the Main Line have made Wm. Henderson their team of choice. Today, we proudly continue the Henderson family tradition of outstanding service with 24-hour availability, fully stocked trucks, and reliable guarantees that keep you comfortable season after season."

Michael Henderson | President
Company Information
Services Offered
Wm. Henderson is a full-service plumbing company that serves residential and commercial customers. The company specializes in the repair of water heaters, garbage disposals, sump pumps, and water filters. In addition to installing generators, Wm. Henderson cleans drains and sewers as well as repairs, replaces, and provides video inspections for underground sewer and water services.
Warranty
The company offers various warranties.
Company History
The local, family-owned-and-operated company was founded in 1977.
Distinctions
Wm. Henderson is a member of the Plumbing-Heating-Cooling Contractors Association and Quality Service Contractors.
Additional Information
Wm. Henderson offers plumbing equipment by Kohler, Moen, Gerber, Bradford White, Navien, and American Standard.
Areas Served
Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester
Address
500A Abbott Drive
Broomall, PA 19008
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA013279

Compiled Score:

Wm. Henderson Plumbing, Heating & Cooling Services has received 4.7 out of 5 stars based on 103 customer surveys conducted through GuildQuality.
5
88
4
5
3
5
2
3
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2021

No review comments provided

Review by
08/22/2021

“Generally good work, honest, friendly.”

Review by
08/22/2021

No review comments provided

Review by
08/19/2021

“The gentleman that used the telescope was very knowledgeable and met/exceeded my expectations!”

Review by
08/19/2021

“They were polite, courteous, and did a good job.”

Review by
08/18/2021

No review comments provided

Review by
08/17/2021

“They are really good with emergency calls.”

Review by
08/17/2021

“All Office personnel as well as the service technicians do a great job”

Review by
08/17/2021

“The installation crew had very exceptional service.”

Review by
08/17/2021

“They did what we asked.”

Review by
08/17/2021

No review comments provided

Review by
08/17/2021

“They are very professional staff. Each one they sent was very professional and informative about their products. The technicians are very knowledgeable.”

Review by
08/17/2021

“The air conditioning met my expectations.”

Review by
08/17/2021

No review comments provided

Review by
08/14/2021

No review comments provided

Review by
08/13/2021

“Bob Crass”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

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Review by
08/13/2021

“The service people who have come out have been efficient, quick and some of the best technicians around”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“Sean came out and installed a new kitchen faucet. He has done work here before and always does a great job. He is professional and friendly. Very pleased.”

Review by
08/12/2021

“Tony Falcone”

Review by
08/11/2021

“I would lilke to recognize the two fellas that came out and the dispatcher, whom names I do not know for exceptional service!”

Review by
08/11/2021

“Allen Miller was great.”

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

“Excellent service - everyone I dealt with was knowledgeable and professional.”

Review by
08/10/2021

“Can't remember my person's name because it was over a month ago. I think it was Dan. He was excellent.”

Review by
08/10/2021

No review comments provided

Review by
08/10/2021

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Review by
08/10/2021

“The techs for my heating and ac installation And my drain clogg and kitchen sink leak the best men all around”

Review by
08/10/2021

No review comments provided

Review by
02/20/2021

No review comments provided

Review by
02/20/2021

“Positive outcome”

Review by
02/20/2021

No review comments provided

Review by
01/20/2021

“They guy who did the tub was good and very quick. He quoted prices and told me importance of doing it now and a certain way. He was communicative.”

Review by
01/15/2021

“They were very thorough.”

Review by
01/15/2021

“Everyone I have dealt with has always been knowledgeable and polite.”

Review by
01/08/2021

“the workers were polite and informative”

Review by
01/08/2021

No review comments provided

Review by
01/08/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

“I was most satisfied with their ability to respond to the call in a timely fashion.”

Review by
01/04/2021

“It took some time to get someone to come out to see the problems and fix them. Not all of the technicians at Wm. Henderson Plumbing & Heating had the level of knowledge and skills needed for this problem.”

Review by
01/01/2021

No review comments provided

Review by
12/29/2020

“Excellent service prompt”

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“The installer who came out was incredible.”

Review by
12/29/2020

“The guy went above and beyond what was expected. He was very knowledgeable, explained everything as he did the work and made sure that I understood. He also recommended some products that he felt was best.”

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“The service technician provided exceptional service.”

Review by
12/29/2020

“The senior installation met my expectations. There were two different sets of people who did the work for the water heater and the heating and air conditioner. The water heater guy left a puddle on the floor. He was very messy. He got the work done.”

Review by
12/29/2020

“We had an appointment to get a new toilet installed. Not only did they not show up, but we also had to call them multiple times to figure out why not. We ended up going with another company. We have used Wm. Henderson Plumbing & Heating in the past and they were okay. I kept calling them and they could not have cared less. We ended up scrambling to find another plumber and payed double what we should have payed.”

Review by
12/28/2020

“Jim Cleary, sales associate for HVAC. He was very good and never let me think the job was too little or a bother. Plus, Jim knows old houses, which is something you really have screen for while having technicians work on your home. All the Customer Service Agents and appointment setters were great. Accounting has my gratitude and thanks.”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“Wm. Henderson Plumbing & Heating always do a great job. All employees are professional, courteous, and get the job done. I was amazed how smoothly my recent sewer line replacement job went. Can hardly tell they dug two huge holes on my property to do the repair job. And my sewer isn?t backing up anymore!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

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Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“Efficiency and value”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

“My toilet 8 year old Kohler toilet wasn?t flushing properly and neither plumber who came was able to fix the problem. I was told I had to purchase a new toilet because the mineral deposits couldn't be eliminated. The next day (October 8), I purchased a cleaning product, The Works, recommended to me by a friend and treated the toilet twice overnight and then used a screw driver in the drain hole to loosen the deposits and the toilet was fixed and has been fine since.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/16/2019

“You pumped water out of our basement during a Hurricane Floyd. We'll never use another plumber. ??”

Review by
10/15/2019

“I would like to recognize Dan McCarthy who did the plumbing work. He has been good.”

Review by
10/15/2019

“They met my expectations in everything.”

Review by
10/15/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

“Everyone that I have ever dealt with at Wm. Henderson Plumbing & Heating has always been awesome.”

Review by
10/03/2019

No review comments provided

Review by
09/30/2019

“It is a larger HVAC/plumbing company, which meant that it was always easy to reach someone and everyone they sent was professional and very capable, and they seemed to have mutual respect for other company employees.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/23/2019

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Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“They were all good and worked well as a team.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Everything was as expected.”

Review by
09/23/2019

“Everyone that Sarah dealt with at Wm. Henderson Plumbing & Heating was very professional and provided exceptional service.”

Review by
09/23/2019

“Tony Falcone for our steam boiler and radiators. The plumbers who repaired our main stack were also excellent.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Wm. Henderson was supposed to replace a leaking faucet, which was visible and reported in a home inspection. However, when the Wm. Henderson plumber arrived he said that it was the trap and replaced that part and did not touch the faucet. As the owner of the home, we turned off the water as we were not living in the house at the time and upon sale of the house and the final walk through the new owners found that the faucet was still leaking. When I called Henderson who 'guarantees' their work, they said that they would fix the problem for no additional cost, however, when they arrived they said that they would not repair the faucet since that was not the part they fixed initially. Not only did they tell me that the problem that I had called them for was not the actual problem and therefore fixed the wrong thing, but they would not honor their guarantee or their work. Additionally, the amount they quoted to fix the faucet at that time was so far above four other plumbers that I had quote me on the work, including charging twice as much for the part.”

Review by
09/20/2019

“Geoff”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

No review comments provided

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