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“They had excellent workmanship!”
“Everyone coming from Henderson has been professional and knowledgeable. We have used Henderson's services for years and found them to be completely reliable and quite responsive.”
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“Prompt reliable service was provided.”
“The quality provided by Wm Henderson Plumbing & Heating is good but the price is 2-3 times more expensive than other companies of equal quality.”
“Several of our neighbors called Wm Henderson after we told them how pleased we are with the HVAC service -- starting with the system installation to annual maintenance.”
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“Generally good work, honest, friendly.”
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“I have used Henderson for years. I have always been happy with their work and pleased with their workers.”
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“I've dealt with Henderson for 25 years and have had quick responses to my requests for any service. The personnel were always knowledge and did a complete and clean job.”
“Wm. Henderson Plumbing & Heating is always on time and they do great work.”
“Henderson Heating and Plumbing was professional, always courteous, and very knowledgeable.”
“They are very professional staff. Each one they sent was very professional and informative about their products. The technicians are very knowledgeable.”
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“Sean came out and installed a new kitchen faucet. He has done work here before and always does a great job. He is professional and friendly. Very pleased.”
“Henderson has been very responsive to my plumbing needs”
“I needed a new heat pump, so I sought out estimates. It's not something you buy every day, so to me, it's a scary endeavor. I wanted a brand made in the USA. I wanted an energy efficient unit. I wanted to make sure that the installation was done correctly. That's hard to measure ahead of time, but the knowledge of the salesman is important for explaining how the unit would be installed. My current unit was set up in a rather convoluted manner and did not want a repeat of that. I mulled over the 3 estimates and sought out references over a period of 2 weeks, then made my decision. The installers built a new cabinet for the unit so we would not have a problem with a heat pump sitting too closely on top of a oil burner. This very hot summer, the unit has been terrific. I will know more in the winter, as we use the heat pump as our first source of heating.”
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“I was very satisfied with them. I have used them for years. I would use them again.”
“The guys from Wm. Henderson showed up 20 minutes early, which impressed me. They told me they expected to be there until at least 2:00-2:30, but they were finished by noon-12:30. They left my house looking like it did before they got there, and they did a nice job patching up the lawn where they had to dig a significant hole to pull through the new sewer line.”
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“Our home took a power surge. This knocked our heating/AC unit out of commission. The service technician stated it "may" need a new transformer and some other part. It would cost us to replace the two parts and there will STILL BE NO GUARANTEE that the unit will operate. Cost would be over $800 just for the two parts. We had another company come in for an estimate. Their technician decide to put a new transformer in the unit. If it worked, he would charge us for the part (and service). If it didn't work, he would simply remove the new transformer. GUESS WHAT? IT WORKED. Nowthat is what I call excellent CUSTOMER SERVICE!!!!!”
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“Positive outcome”
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“They do very satisfactory work and notify me upon their arrival!”
“the workers were polite and informative”
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“They came out promptly when our heater stopped working. I was very satisfied with their work.”
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“It took some time to get someone to come out to see the problems and fix them. Not all of the technicians at Wm. Henderson Plumbing & Heating had the level of knowledge and skills needed for this problem.”
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“Excellent service prompt”
“We were down and out. We needed someone. They answered and arrived promptly. They found a giant, major issue. They got us up and running quickly without fuss.”
“WM Henderson Plumbing & Heating's service tech was thorough at my house.”
“They were reasonable, prompt in responding and professional.”
“The installer was neat and effective. He got everything done as needed. I have had no problems after that!”
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“We had an appointment to get a new toilet installed. Not only did they not show up, but we also had to call them multiple times to figure out why not. We ended up going with another company. We have used Wm. Henderson Plumbing & Heating in the past and they were okay. I kept calling them and they could not have cared less. We ended up scrambling to find another plumber and payed double what we should have payed.”
“Wm. Henderson Plumbing & Heating always do a great job. All employees are professional, courteous, and get the job done. I was amazed how smoothly my recent sewer line replacement job went. Can hardly tell they dug two huge holes on my property to do the repair job. And my sewer isn’t backing up anymore!”
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