Wm. Henderson Plumbing, Heating & Cooling Services
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 261 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Wm. Henderson Plumbing, Heating & Cooling Services has received 5 out of 5 stars (A-rating) based on 261 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"For 41 years, our business has had one goal in mind—'Keeping our customers comfortable.' With a fully stocked warehouse, a rapid-response team, and skilled technicians, there's no delay in getting your job done quickly and professionally. As an added convenience for our customers, we offer extended financing."

Bill Henderson | President
Company Information
Services Offered
Wm. Henderson Plumbing, Heating & Cooling Services specializes in the cleaning, repair, and replacement of sewer and water lines for residential and commercial customers. The company also cleans and repairs drains and performs trenchless water and sewer pipe replacements. In addition to providing emergency sewer and water line repairs, Wm. Henderson performs video inspections for underground sewer lines.
Warranty
The company offers a one-year parts-and-labor warranty on repairs.
Company History
The local, family-owned-and-operated company was founded in 1977.
Distinctions
Wm. Henderson is a member of the Plumbing-Heating-Cooling Contractors Association and Quality Service Contractors.
Licenses
PA013279
Areas Served
Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They are fantastic. They respond very kindly. They gave very thorough answers. You ask them questions, they give you an honest response. Their work has always been high quality and up-to-grade standards. They are very easy. They are very practiced about reaching out to you. Very friendly. Everybody I met there is friendly from the front desk people to the actual workers themselves who visited my home. I always feel that I'm in good hands with them. They have done a couple of big projects. One, they put in a utility sink in my basement and they also put in a new hot water heater. On top of that, they do yearly A/C inspection and yearly water inspection, and they also put in a new garbage disposal for me. I would grade the overall experience with an A+. I would recommend them.”

“I liked that they were on time. They did great work. Never had to call them again. They cleaned out my heater. They replaced a line from the street coming into the house. They did work on the bathrooms, putting in faucets and everything. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“It was perfect. I liked that they were very efficient, and they provided me with everything that I needed. They replaced my sewer. Before they did my sewer, they had to clear the clog. They snaked the drain first. The customer service was good. I would grade the overall experience with an A+. I would recommend them.”

“I liked that they did a good job, they were polite, clean. Nothing to complain about. They fixed a drain in the upstairs bath tub. They have never done any A/C or plumbing work, but they are on my list. I would grade the overall experience with an A+. I would extremely likely recommend them.”

“I liked that they were fast and got the job done. They worked on something in the shower. I would grade the overall experience with an A. I would recommend them.”

“They cleared out my sewer line and did a good job. I would grade the overall experience with an A+.”

“They did my flip property. They did a sewer line test. They got back to me in a timely manner and the worker, I think his name's Kevin, I was working with was very knowledgeable and friendly. I bought a property and had to do a sewer line test to make sure there's no branches coming through the lines; it's a requirement for flipping homes. I'd give them an A+ overall. They were very nice. I had no complaints across the board, whatsoever.”

“I liked that they were very responsive and were pleasant people to deal with. They cleaned a clogged drain from the outside yard into my house. I'd give them an A+ overall.”

“They've done several jobs for us. I'm happy with what they did. They have done heating and air conditioning, drainer and sewer work for me. I would grade the overall experience with an A. I would very likely recommend them.”

“They were very thorough. They labeled all the pieces of the stuff they worked on. They labeled different on/off shut-off valves for us. That was certainly helpful. They worked on the air conditioner and the heater. They did the kitchen sink trap. I'd give them an A overall. They were very good.”

“Excellent service. I use Wm. Henderson for all my rental properties as well as my primary residence for over 14 years. I've used them for simple drain clearing all the way up to complete bathroom remodels. Very responsible company—A.”

“The service was performed in a timely manner, and the technician was knowledgeable and punctual.”

“My Henderson technician was the best—knowledgeable, thorough, and, best of all, honest. A+.”

“Prompt, professional service. Tech was very honest about assessing the problem and made recommendations that saved me the expense of replacing a section of pipe. I highly recommend Henderson because of their exemplary customer service, technical expertise, and professional conduct.”

“Great ER service in a timely manner.”

“Work was extremely well done. We are very satisfied with the outcome.”

“They were courteous and professional.”

“Very happy with the work and customer service!”

“Efficient understanding caring.”

“Sewer damage in the basement was noted at 4:30 pm. on Sunday. They were the first people I called. I'd like to thank the great service from their intake person who walked me through the steps and suggested I immediately hang up and call Serve Pro who cleaned up the mess the next day. Henderson came out the next morning and found the culprit and used the auger to clean out tree roots. I did not take their recommendation to have the sewage line completely repaired. This wouldn't be covered by insurance and frankly that's just not in the budget.”

“Technicians were awesome!”

“We use Wm. Henderson all the time. They come promptly, and they always do their work well. We had trees get into the sewer, so they had to fix that. They've also fixed a water heater. We've used them for six years, and we'd give them an A.”

“The guys from Wm. Henderson were really easy to talk to, and they went through a lot of things with us. I liked their speed and their service. They knew what they were doing. We had some preventative maintenance done, and we also had a clogged drain that they snaked. They were responsive in coming out, and they were excellent for both the plumbing and the HVAC work.”

“Wm. Henderson has good customer service. They did some sewer backup work, and we've used them for a couple of plumbing and heating jobs. It has been a good experience with them every time. I would give them an A rating.”

“I think they have good customer service. They installed our air conditioning system for the whole house. They did the initial installation and annual maintenance, and they also did some sewer backup work, so we've used them for a couple of plumbing and heating jobs. It was a good experience with them every time. I would give them an A.”

“I had plumbing problems, and Wm. Henderson was very knowledgeable and walked me through what the issues were. They made sure that I understood what was happening in the repair. They came to my house twice. Once was because of a slow drain, and once was because of a problem inside the toilet. There was a piece that was broken and had to be replaced. I found out about them because I had a friend that recommended them. I'd definitely give them an A.”