Hours of Operation
Business Address
1408 O Avenue Suite 100
Plano, TX 75074
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Drain Cleaning Services
- Hydro Jetting
- Preventive Plumbing Maintenance
- Toilet Repair and Installation
- Water Heater Repair, Installation, and Replacement
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Not specified
Additional Information
Employee Information
- Drive marked vehicles
- Employees must pass criminal background checks and drug tests annually
- Wear uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- 18-time winner of the Readers' Choice of Collin County award
- 4-time President's Award winner
Customer Benefits
Satisfaction Guarantee
About this company
"The trades are ruled by private equity these days, but not us! Our third-generation business is family owned and run. You are important to us and we want a long-term relationship with you, not extreme profits today like private equity. With 69+ years in business, we truly are extraordinary people providing extraordinary service!"
— Justin Lauten, President & Owner
License
M-37694
Ratings & Reviews
Compiled Score:
Total Air & Heat Co. has received 4.9 out of 5 stars based on 1042 customer reviews. Learn about Our Research Process.
GAllen Scruggs
a month ago
The Total Air crew recently replaced my current central air system with a new system. Robert Reed came out to our house to review the space and determine the size of system needed to cool and heat our house. They helped me out with financing the new system thru Wells Fargo. The install then was done over two days the next week by Jose, Joe, and Vincent. They did a great job of installing our units and were very diligent to clean up after they were done. I would highly recommend the Total Air and Plumbing team for any AC repair or replacement needs you have at your house.
Jose Miranda
a month ago
I’m new to the area and was looking for an AC company to help me with some issues with my AC. I called Total Air and Plumbing, and they sent Alex H to my house…Alex was fantastic! He was friendly, professional, and very knowledgeable. He took the time to explain everything clearly and answered all of my questions. I really appreciated his honesty and excellent customer service. Highly recommend Alex for any HVAC service needs!
Miles Mcfarland
6 months ago
We had an issue with the AC system producing a burning smell while being 10 degree cold weather outside. The technician came out and diagnosed the issue in less than 15 minutes leading to us finding out that one of the main power terminals smoldered. He fixed it in about 10 minutes and had us back to a warm house. We asked him why this happened and he was very knowledgeable on how that may have happened.
James Babin
a month ago
Great service. Showed up on time, (with advanced notice that he was on the way). Clearly communicated what his steps were as well as any findings. Took care to keep my house and floors clean. Tech Tyler was quite the professional! Been with Total air for my A/C needs going on 11 years and will continue to do so!
Cecilia Winslow
a month ago
Highly recommend. My air conditioning unit stopped working the night of July 3rd. Our guest were arriving the next day for July 4th festivities. We contacted Total Air at 7 am (answering service assured us they would relay message when they opened at 8am) 8:30 am on a Holiday I received a call that they were on their way. They had our AC unit up and running within the hour. Can not say enough good things about the professionalism and promptness of their service staff. Keep up the great customer service!!!
Service Area
Total Air & Heat Co. serves 28 cities in the Dallas area.
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Cities Served
Total Air & Heat Co. FAQ
Services
Hours of Operation
Business Address
1408 O Avenue Suite 100
Plano, TX 75074
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