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FEATURED REVIEWS
“They have superior workers that come every time and are experienced. I like that they specialize only in air and heat.”
“Everyone that comes out to service my AC is top notch, I can't remember the names. Everyone answers all of my questions, they do a very good job of explaining what they did, and they always follow through with everything they are supposed to do per the agreement.”
“I have been a client of Total Air for 27 years. First, it's unusual to remain that loyal to one company unless they return consistently high levels of service (including one Sunday night emergency). And secondly, it's unusual for a company to flourish for that long, unless it builds a strong client base and provides consistently quality service. It's a win/win for client and customer. Passing down the business from father (Fred) to son (Steve) I am sure is a factor in focus on service and loyalty.”
“I've had 2 Trane systems under a Maintenance contract with Total Air & Heat for the past 1 years. They come out twice a year to do maintenance. Always on time and renewal price has been very steady over the years. I've only had 2 very minor issues with the systems and Total was very fair in the price. Very trustworthy throughout their company. I highly recommend Total, great company.”
“They've done a number of things for me on the heating and cooling side. They've always been very fair, very competitively priced, and their representatives are phenomenal. They are meticulous. They represent the company very well and treat the customer outstandingly. I think I got them through word-of-mouth—a reference from a neighbor. I'd give them an A.”
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“The overall quality was great!”
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“All of my expectations were met.”
“I'd like to recognize the initial representative that we interacted with and then the head of the crew that did the work. They were both very good.”
“The install crew was very professional.”
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“I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.”
“They are great and wear booties which is a plus.”
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“All of their technicians are very professional.”
“Presumably, they checked the furnace to make sure it was operating correctly and did not have anything wrong with it.”
“They met expectations.”
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“I was impressed with the people that did the work. They are very friendly and helpful.”
“They did a great job. They've been here several times. All their service techs are excellent.”
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“Greg”
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“On the last job, it was under warranty and they made me happy.”
“They exceeded my expectations in the placement of the unit in the attic.”
“I have recommended them in the past.”
“Total Air and Heat Co. offered me great service with great people.”
“Whoever answers the phone was always polite?.”
“We have sometimes used Total Air and Heat for our church and there have been issues.”
“Total Air and Heat installed a second AC for me and they did a very good job. They did one for me 20 years ago.”
“I would like to recognize every one of the technicians for their exceptional service. They were all wonderful.”
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“I have trusted them for close to 20 years. They fulfilled every need that I had and have done so very well.”
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“Total Air & Heat Co. met my expectations. They definitely knew what they were dong, and fixed the problem.”
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“Everyone was amazing to work with.”
“Over the last 17 years, I can say I have never been disappointed with the service I have received. When it is time for a new unit, I am staying with the company for the next 17 years.”
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“All checkups and repairs done with exceptional work.”
“No, not at this point in time.”
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“I would like to recognize Collin for his exceptional service. He is very good and helpful; always asking if there is anything else that he can do. I ask for him when I call them.”
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“I would like to recognize Mr. Coffey.”
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“They are very punctual and I am satisfied with the communication.”
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“They were professional.”
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“It has been too long ago. They should do surveys shortly after the service is provided, then I'd have a better recollection.”
“Total Air & Heat Co. exceeded all of my expectations.”
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“Total Air & Heat exceeded all of my expectations.”
“They're excellent technicians. When they come twice a year spring and fall, I feel confident they do their best. I'm always pleased. I still have air conditioning and its serviced often. I don't seem to have any problems.”
“They met my expectations in their efficiency.”
“With the repairs, they met all of my expectations.”
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“I was satisfied with Total Air & Heat's installation process.”
“No-one at this time.”
“I have used this company for over 25 years and they are excellent. They have replaced my A/C and Heating systems twice over the years and we have been very happy. They perform routine maintenance twice a year. Workman are always courteous and leave my house very clean as if they were never there!! I have referred many clients to them over the years. Howard Kessner”
“We have been customers of Total Air & Heat Co. since at least November 2007. I believe this should be example enough that we are satisfied with their services.”
“I was impressed with the follow through. They did a new furnace and AC install 6 months ago. This is the second unit we have had installed with them. They called a month later to let us know they were going to come out and make sure everything was running okay at no charge. It is the little things that let you know they aren't just trying to sell you something and they are looking to make a customer for life.”
“They are very professional technicians. They go above and beyond.”
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“I have used Total Air & Heat Co. For years, and I am always happy with their service.”
“Yes, my installation crew did a great job.”
“I like their communication. They are very punctual. Their reminders are great”
“I have already done that.”
“Amanda in scheduling, Jane, and the technician that comes to check it every six months are very good.”
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“Total Air & Heat Co. has always provided competent people and competent service!”
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“Even though our extended warranty was not transferred correctly, Natalie found a way to honor the warranty”
“They met my expectations.”
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“They met or exceeded expectations in all areas.”
“They met or exceeded expectations in all areas.”
“They're very good and very professional.”
“I would like to recognize Collin for his exceptional service.”
“I have recommended Total Air & Heat to several people over the years we have been customers.”
“Have used them for 20 plus years and they are fair, friendly and do quality work.”
“I don't remember; it was some time ago.”
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“They're prompt, responsive, and accommodating to a person's schedule.”
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