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On Time Experts
• Certified Best Pick • Certified Best Pick
Best Pick Reports

On Time Experts

Plumbers

4.8·3,386 reviews
Certified Pro
214-440-3341
Serves Dallas
Licensed & Insured
3,386 verified reviews
Background checked
5th year as a Best Pick

Hours of Operation

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Business Address

2914 National Court

Garland, TX 75041

Company Details

Services Offered

  • Plumbing Repair, Installation, and Replacement
  • Drain Cleaning Services
  • Sewer Line Repair and Replacement
  • Water Heater Repair, Installation, and Replacement
  • Bathroom Plumbing Services
  • Water Line Repair and Replacement

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% Satisfaction Whatever it Takes guarantee

Employee Information

  • Background Checked
  • Marked Vehicles
  • Wear Uniforms

Insurance Coverage

General Liability Insurance

Company History

The local company was founded in 1965 and is owned by Randy Kelley.

Distinctions

Not specified

Satisfaction Guarantee

100% Satisfaction Whatever it Takes guarantee - unlimited budget to make it right until customer is satisfied

About this company

"Same day service or your service fee is free, guaranteed. We are committed to providing you with legendary service. We will properly diagnose and get your issue solved. Our goal is to make sure by the time we leave that you have complete peace of mind resting assured that your plumbing system is working as it should."

— Brian Remington, General Manager

License

M-41383

Ratings & Reviews

Compiled Score:

On Time Experts has received 4.8 out of 5 stars based on 3386 customer reviews. Learn about Our Research Process.

5
3132
4
101
3
21
2
24
1
108
How are scores calculated?
Vaibhav Kumar

Vaibhav Kumar

4 months ago

Marlin did an excellent job with our HVAC maintenance. He was thorough, professional, and took the time to check everything carefully rather than rushing through it. He explained what he was doing, answered my questions clearly, and made sure the system was running properly before he left. On top of that, he was very friendly and respectful throughout the visit. It’s always reassuring to have someone who is both competent and easy to work with. I really appreciate the quality of his service and would definitely recommend him.

Verified Google Review
Andrew Michie

Andrew Michie

4 months ago

We had such a positive experience with On Time Experts from start to finish. We originally called due to a leaking faucet, and Martin took phenomenal care of us. He was extremely kind, professional, and helpful, and took the time to clearly walk us through the issue so we understood exactly what was going on. Martin returned the very next day to replace the faucet with no problem at all. He was prompt, on time, and incredibly respectful throughout the entire process. His attention to detail and genuine care really stood out. Martin is a great representation of this company, and because of this experience, we will absolutely continue to book On Time Experts for any future needs. Highly recommend!

Verified Google Review
Karen Abram

Karen Abram

2 weeks ago

Otto and George were very respectful, personable and informative of what needed to be done. They were very thorough in diagnosing my A/C issue and provided options to fix the issue. I was previously told by a prior technician from another company that I needed a full A/C replacement unit snd that he would charge $9,400. Called On-Time Experts and they were able to repair the unit for $3k. Highly recommend this company - you even get extra perks by becoming one of their members. Very satisfied first-time customers!!

Verified Google Review
jacob george

jacob george

a month ago

Mr.Tyree from On Time Experts delivered outstanding A/C service. He is very professional, and clearly knew his craft. From the moment he arrived, he worked efficiently and stayed right on pace without cutting any corners. What really stood out was his friendly attitude and willingness to explain everything in detail. He took the time to walk me through each step of the work he performed, making sure I understood what was being done and why. That level of transparency and communication is rare and truly appreciated. Overall, Tyree did an excellent job—thorough, knowledgeable, and customer-focused. I would highly recommend him to anyone needing A/C service.

Verified Google Review
A C

A C

a month ago

Muhammad came to check my AC on Friday, and said my furnace is broken. He was very nice, commincative about the process, and took his time inspecting everything to make sure that this was the exact problem as well as showing me with photographic evidence. With a 22 year old unit, Im surprised it lasted this long! He was able to help me find a great price to replace my furnace as soon as Saturday between 8-10am. At 9am, my installers (Jonathan, Luis and another gentleman who i forgot his name) were here with my new furnace and went straight to work! They were done by 12pm, and everything worked perfectly. They showed me everything they did, as well as making sure the new furnace was working. All were polite, skilled and quick to finish this project with little issue! I am so thankful my neighbor referred me to this company which gave me a good discount. They even threw in a free membership because I am a nurse, which is amazing since we dont get recognized often. Super happy with the work they did!

Verified Google Review

Service Area

On Time Experts serves 28 cities in the Dallas area.

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Cities Served

Addison, Allen, Argyle, Bedford, Carrollton, Colleyville, Coppell, Dallas, Denton, Euless, Flower Mound, Fort Worth, Frisco, Grapevine, Haltom City, Hurst, Irving, Keller, Lake Dallas, Lewisville, Mckinney, North Richland Hills, Plano, Prosper, Richardson, Roanoke, Southlake, The Colony

On Time Experts FAQ

On Time Experts provides comprehensive plumbing services, including water heater maintenance, repair, and replacement; drain cleaning and sewer repair; and water quality services.

Services

Plumbers Drain/Sewer Cleaning & Repair