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On Time Experts
• Certified Best Pick • Certified Best Pick
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On Time Experts

Plumbers

4.8·3,386 reviews
Certified Pro
214-440-3341
Serves Dallas
Licensed & Insured
3,386 verified reviews
Background checked
5th year as a Best Pick

Hours of Operation

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Business Address

2914 National Court

Garland, TX 75041

Company Details

Services Offered

  • Plumbing Repair, Installation, and Replacement
  • Drain Cleaning Services
  • Sewer Line Repair and Replacement
  • Water Heater Repair, Installation, and Replacement
  • Bathroom Plumbing Services
  • Water Line Repair and Replacement

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% Satisfaction Whatever it Takes guarantee

Additional Information

Same-day service available or diagnostic fee is waived

Employee Information

  • Background Checked
  • Marked Vehicles
  • Wear Uniforms

Insurance Coverage

General Liability Insurance

Company History

The local company was founded in 1965 and is owned by Randy Kelley.

Distinctions

Not specified

Availability

Emergency 24/7;Same day

Satisfaction Guarantee

100% Satisfaction Whatever it Takes guarantee - unlimited budget to make it right until customer is satisfied

About this company

"On Time Experts provides plumbing, AC, and heating services across the Dallas-Fort Worth area. Known for showing up on time, every time, we focus on preventative care that extends the life of your home's systems. We offer 24/7 availability, same-day service, and 4,000+ 5-star reviews. Homeowners trust us to deliver."

— Matt Rudesill, General Manager

License

M-41383

Ratings & Reviews

Compiled Score:

On Time Experts has received 4.8 out of 5 stars based on 3386 customer reviews. Learn about Our Research Process.

5
3132
4
101
3
21
2
24
1
108
How are scores calculated?
Sandy Armstrong

Sandy Armstrong

a month ago

I had an excellent experience with On Time Experts for my air conditioning and heating maintenance. The service was professional, prompt, and thorough from start to finish. A special thank you to Christian M. for providing outstanding customer service. He was knowledgeable, courteous, and took the time to explain everything clearly. He performed the maintenance with great attention to detail and made sure all my questions were answered. I truly appreciate his professionalism and dedication to quality service. I highly recommend On Time Experts, and if you have the opportunity, ask for Christian M.—you'll be in great hands!

Verified Google Review
Vaibhav Kumar

Vaibhav Kumar

7 months ago

Marlin did an excellent job with our HVAC maintenance. He was thorough, professional, and took the time to check everything carefully rather than rushing through it. He explained what he was doing, answered my questions clearly, and made sure the system was running properly before he left. On top of that, he was very friendly and respectful throughout the visit. It’s always reassuring to have someone who is both competent and easy to work with. I really appreciate the quality of his service and would definitely recommend him.

Verified Google Review
Michael McElroy

Michael McElroy

2 weeks ago

I highly recommend On Time Experts to anyone in need of professional HVAC services. My experience began on a sweltering summer night when my air conditioning unit finally gave out. It had been struggling for a while, leading to a steady climb in my monthly electric bills, and I knew it was time to take action. What first impressed me was their accessibility; I was able to jump online and schedule an appointment at 4:30 AM. By the next morning, the office followed up promptly to confirm the details and my appointment time. Beyond the convenience, I chose On Time Experts because of their impressive 60+ years of experience and the fact that they are a family-owned business. When you are investing in a system that needs to last for years, that kind of longevity and personal commitment matters. Our service technician, Muhammad, arrived exactly on schedule and got straight to work. After a thorough diagnostic, he provided a clear breakdown of my options. While a temporary repair was possible, Muhammad honestly explained that it wouldn't be a sustainable long-term solution and suggested considering a full replacement. After insightful discussions with both Muhammad and his supervisor, Jeff, I decided to move forward with a new unit. To my surprise, they were able to schedule the installation for that very same day. Within just a few hours, the installation team was on-site, and by the end of the evening, cool air was flowing through the house again—much to the delight of my wife and our pets! The installation crew was incredibly efficient and professional. They kept us informed throughout the entire process and left the workspace spotless. If you want reliable, high-quality HVAC service, look no further than On Time Experts. Thomas and Edgar did a great job on the installation.

Verified Google Review
Anwar Ahmad

Anwar Ahmad

2 months ago

Recently used On Time Experts service for my HVAC maintenance. Person Jvon was amazing. He didn’t rushed and rather spend really good time to inspect everything professionally. He also cleans all the required parts thoroughly. Very polite and professional, my 5 year old boy made him friend and accompanied him everywhere to learn and help 🤣. All in all, great service and great price

Verified Google Review
Lerry Walker

Lerry Walker

2 months ago

Chris our tech guy was amazing, professional and very knowledgeable. I can’t tell you how happy and satisfied we are with the job Chris did. He came fixed our air conditioner issue and put our minds at ease. If we ever need services again please only send Chris. Thank you On Time!!!

Verified Google Review

Service Area

On Time Experts serves 28 cities in the Dallas area.

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Cities Served

Addison, Allen, Argyle, Bedford, Carrollton, Colleyville, Coppell, Dallas, Denton, Euless, Flower Mound, Fort Worth, Frisco, Grapevine, Haltom City, Hurst, Irving, Keller, Lake Dallas, Lewisville, Mckinney, North Richland Hills, Plano, Prosper, Richardson, Roanoke, Southlake, The Colony

On Time Experts FAQ

On Time Experts provides comprehensive plumbing services, including water heater maintenance, repair, and replacement; drain cleaning and sewer repair; and water quality services.

Services

Plumbers Drain/Sewer Cleaning & Repair