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On Time Experts
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On Time Experts

Drain/Sewer Cleaning & Repair

4.8·3,386 reviews
Certified Pro
469-680-8769
Serves Dallas
Licensed & Insured
3,386 verified reviews
Background checked
4th year as a Best Pick

Hours of Operation

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Business Address

2914 National Court

Garland, TX 75041

Company Details

Services Offered

  • Drain Cleaning Services
  • Sewer Replacement
  • Sewer Cleaning Services
  • Drain Repair Services
  • Sewer Repair Services

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% Satisfaction Whatever it Takes guarantee

Employee Information

  • Background Checked
  • Marked Vehicles
  • Wear Uniforms

Insurance Coverage

General Liability Insurance

Company History

The local company was founded in 1965 and is owned by Randy Kelley.

Distinctions

Not specified

Satisfaction Guarantee

100% Satisfaction Whatever it Takes guarantee - unlimited budget to make it right until customer is satisfied

About this company

"Same day service or your service fee is free, guaranteed. We are committed to providing you with legendary service. We will properly diagnose and get your issue solved. Our goal is to make sure by the time we leave that you have complete peace of mind resting assured that your plumbing system is working as it should."

— Brian Remington, General Manager

License

M-41383

Ratings & Reviews

Compiled Score:

On Time Experts has received 4.8 out of 5 stars based on 3386 customer reviews. Learn about Our Research Process.

5
3132
4
101
3
21
2
24
1
108
How are scores calculated?
KV Thomson

KV Thomson

5 months ago

⭐️ 1 out of 5 (and I wish I could give zero) I do not recommend On Time Experts. I spent over $10,000 on a new HVAC system after a very nice salesperson promised the world. Unfortunately, what I got was shoddy work — which I didn’t discover until I brought in another company to inspect their installation. Based on the photos the second company provided, OTE had to admit their mistakes and come back to redo the job. When I called to schedule the rework, the woman who answered the phone actually asked me, “Why the hell would you pay another company to check our work?” — which is completely unprofessional and none of her business. Ever since then, every time they come out for routine maintenance (part of the plan I’m stuck on), they seem to find “something else wrong.” Needless to say, I now call another company for second opinions. To make matters worse, they constantly cancel appointments — often calling at the last minute when they should already be here. A complete waste of time and money. This company is a joke. Buyer beware.

Verified Google Review
Vaibhav Kumar

Vaibhav Kumar

2 months ago

Marlin did an excellent job with our HVAC maintenance. He was thorough, professional, and took the time to check everything carefully rather than rushing through it. He explained what he was doing, answered my questions clearly, and made sure the system was running properly before he left. On top of that, he was very friendly and respectful throughout the visit. It’s always reassuring to have someone who is both competent and easy to work with. I really appreciate the quality of his service and would definitely recommend him.

Verified Google Review
Andrew Michie

Andrew Michie

3 months ago

We had such a positive experience with On Time Experts from start to finish. We originally called due to a leaking faucet, and Martin took phenomenal care of us. He was extremely kind, professional, and helpful, and took the time to clearly walk us through the issue so we understood exactly what was going on. Martin returned the very next day to replace the faucet with no problem at all. He was prompt, on time, and incredibly respectful throughout the entire process. His attention to detail and genuine care really stood out. Martin is a great representation of this company, and because of this experience, we will absolutely continue to book On Time Experts for any future needs. Highly recommend!

Verified Google Review
Tynette Lunday

Tynette Lunday

2 months ago

Every 6 months, I have OTE out to checkout our Heating and Cooling system. They change our filters and clean where needed to insure smooth running system. This visit Codarious Isaac was our tech and his pleasant attitude and extra effort was very much appreciated, especially as it was a rough day around here. It's wonderful when something goes right and there is a Smile to go with it. Thank you so much.

Verified Google Review
Luis A Perez

Luis A Perez

3 months ago

To whom I made concern, I had 2 technicians working in my home. Installing a new hvac system very very satisfied with their job with their work, Ethics, their performance, everything came out absolutely wonderful. Luis Guerrero and Andres Davila These 2 gentlemen were amazing. Very respectful. Cleaning after themselves, making sure that answers any questions. We had absolutely 2 star employees. Hope you keep the for a while As good people are not easy to find ' thank you so very much. Luis a perez

Verified Google Review

Service Area

On Time Experts serves 28 cities in the Dallas area.

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Cities Served

Addison, Allen, Argyle, Bedford, Carrollton, Colleyville, Coppell, Dallas, Denton, Euless, Flower Mound, Fort Worth, Frisco, Grapevine, Haltom City, Hurst, Irving, Keller, Lake Dallas, Lewisville, Mckinney, North Richland Hills, Plano, Prosper, Richardson, Roanoke, Southlake, The Colony

On Time Experts FAQ

On Time Experts offers drain cleaning, sewer repair, and comprehensive plumbing services. These plumbing services include water heater maintenance, repair, and replacement, alongside water quality services and more.

Services

Plumbers Drain/Sewer Cleaning & Repair