Metro-Flow Plumbing

Plumbers

4.9·372 reviews

Certified ProEligible for the Best Pick Guarantee

Licensed & Insured

Background checked

15th year as a Best Pick

Hours of Operation

MondayOpen 24 hours

TuesdayOpen 24 hours

WednesdayOpen 24 hours

ThursdayOpen 24 hours

FridayOpen 24 hours

SaturdayOpen 24 hours

SundayOpen 24 hours

Business Address

3730 Dilido Road Suite 422

Dallas, TX 75228

Company Details

Services Offered

Plumbing Repair, Installation, and Replacement
Drain Cleaning Services
Water Heater Repair, Installation, and Replacement
Water Filtration and Treatment Systems
Gas Line Repair and Installation
Pipe Repair and Replacement
Toilet Repair and Installation
Water Line Repair and Replacement
Slab Leak Repair

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

5-year no-stoppage guarantee
5-year parts and labor warranty

Employee Information

Background Checked
Drug Tested
Marked Vehicles
Wear Uniforms

Insurance Coverage

General Liability Insurance

Company History

Metro-Flow was founded in 1989.

Distinctions

Owner Rick Romero is a Perma-Liner certified installer and certified by Picote in pipeline repair
PHCC member
Preferred Plumber
Technician Seal of Safety earned

Satisfaction Guarantee

5-year no-stoppage guarantee

About this company

Our philosophy at Metro-Flow Plumbing is to provide our clients with highly qualified plumbers who perform superior-quality work at competitive prices. Since our founding in 1989, we've been building strong relationships through 100 percent customer satisfaction.

Metro-Flow offers a variety of plumbing services, including the repair and replacement of faucets, toilets, water heaters, water lines, and gas lines.

License

M-16620

Ratings & Reviews

Compiled Score:

Metro-Flow Plumbing has received 4.9 out of 5 stars based on 372 customer reviews. Learn about Our Research Process.

353

How are scores calculated?

No Google reviews available.

No review comments provided

Gloria M.

Colleyville, TX

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Joe M.

Arlington, TX

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TX Homeowner

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TX Homeowner

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Kerri S.

Allen, TX

"I have recommended them to several friends. The service is always of high quality, and the technicians always demonstrate the highest level of professionalism."

Emily S.

Carrollton, TX

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Francis

Dallas, TX

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TX Homeowner

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Kerry K.

Colleyville, TX

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TX Homeowner

"Good quality but service is pricey."

TX Homeowner

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TX Homeowner

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Clete B.

Bedford, TX

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Mitzi P.

Allen, TX

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Bill D.

Arlington, TX

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Don S.

Dallas, TX

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TX Homeowner

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Wendy L.

Carrollton, TX

"The men sent oiut always perform good quality work and are very courteous."

Barbara C.

Carrollton, TX

No review comments provided

Susan E.

Plano, TX

"Service costs are standardized and predetermined, not made up as they go along,"

Crystal N.

Dallas, TX

"Metro-Flow Plumbing was able to work my emergency in the same day I called. They fixed the problem quickly and did a great job."

Jay M.

Dallas, TX

"The company was courteous but the plumber did a terrible job. I would not recommend Metro-Flow Plumbing."

Clarice B.

Dallas, TX

No review comments provided

TX Homeowner

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Lorraine J.

Richardson, TX

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TX Homeowner

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Bill D.

Arlington, TX

"Used them for every serious plumbing issue we've had. This time I had them install a new dishwasher. They were able to adapt to the previous owners' DIY mess and still get the job done quickly."

Barry G.

Dallas, TX

"They are very considerate, respectful, and they explain everything they are doing at every step of the process. They provide a reliable price and multiple options to consider. I think they are great."

Laila D.

Dallas, TX

"I don't recommend them for any sort of repair work because the price is too high. We were pleased with the large project they did for us, because we were willing to pay for quality work. The price for a small repair was much too high."

Oc S.

Plano, TX

"They're a reputable company and always give fair estimates."

Keith H.

Carrollton, TX

No review comments provided

TX Homeowner

"Excellent customer service and very pleased with the time and effort of work performed."

Lee G.

Plano, TX

"I have used Metro Flow over 15 years and find they are responsive, and a great work ethic"

Shirar N.

Allen, TX

No review comments provided

Jennifer B.

Dallas, TX

"I was satisfied with the service and communication."

Parker J.

Lucus, TX

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TX Homeowner

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Marley E.

Dallas, TX

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Jurica M.

Bedford, TX

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TX Homeowner

"Great people working for you. I feel the gentleman saved me money through his patience in correcting the problem without adding to more problems. Do not like your flat pricing particularly. Charging the same price that could take 10 minutes or 2 hours seems unfair"

Bergman R.

Allen, TX

"Not likely, but always do so. This company is fair, ethical, professional, knowledgeable, communicate extremely well (good listener and excellent feedback) and interested in educating the customer on best practices to manage their plumbing needs. The Diamond program is an outstanding benefit if the client choose to participate and if you do it provides a yearly assessment of your home plumbing needs."

Viancourt E.

Dallas, TX

"The only reason for the 4 is because the prices are too high. They do good work, but prices more expensive than the majority of the plumbers I've talk to."

Nestor S.

Dallas, TX

"I paid a $100.00 trip charge for a very simple plumbing repair. I was quoted $400.00 to fix it. Another plumbing company came out and fixed for $150.00. Alos, they do not refund service call fee, I would not recommend them."

TX Homeowner

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TX Homeowner

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Muhammad R.

Dallas, TX

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Sandra M.

Dallas, TX

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Kathryn N.

Dallas, TX

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TX Homeowner

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Rasa P.

Carrollton, TX

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Sharp T.

Allen, TX

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Isaacs J.

Dallas, TX

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Schell G.

Bartonville, TX

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Pearson J.

Carrollton, TX

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Mcclure A.

Dallas, TX

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TX Homeowner

"Very knowledgible and very clean!. Love the crew they sent. Have recommended already! They are THE BEST!!."

Preston K.

Dallas, TX

"They are good plumbers."

Anna B.

Dallas, TX

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Austin G.

Dallas, TX

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Rebecca L.

Dallas, TX

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TX Homeowner

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McConnell M.

Dallas, TX

"They seem pretty expensive for the work that was done"

McCoy R.

Dallas, TX

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Duda K.

Carrollton, TX

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Linda L.

Dallas, TX

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TX Homeowner

"10"

Paul R.

Carrollton, TX

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Cathy D.

Dallas, TX

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K.K./.

Highland Park, TX

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Jack B.

Dallas, TX

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Robert D.

Dallas, TX

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Jason T.

Mckinney, TX

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Brian F.

Dallas, TX

"I would reccomend them. They are efficient as anyone I know."

Durrance K.

Richardson, TX

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TX Homeowner

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Dedeitch B.

Plano, TX

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Johnson P.

Garland, TX

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Vuniga A.

Seagoville, TX

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TX Homeowner

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Wendy C.

Farmers Branch, TX

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Thomas H.

Dallas, TX

"They were great."

TX Homeowner

"I feel they were very expensive."

TX Homeowner

"They were very good, but I thought they were a little pricey."

Glenda H.

Dallas, TX

"Extremely expensive overpriced services."

TX Homeowner

"It is the most overpriced plumbing service I have seen in the 56 years I have been on the planet."

TX Homeowner

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Sahl M.

Plano, TX

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TX Homeowner

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Hillburn C.

Garland, TX

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Rick D.

Farmers Branch, TX

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Ruyle R.

Garland, TX

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Mendoza L.

Frisco, TX

"They were good but I don't know a lot about plumbing."

TX Homeowner

"The first crew that came out to fix a serious problem did not do a good job of cleaning up after themselves, they left it unfinished. I had to call them back, they came back out and fixed the problem."

Heard R.

Dallas, TX

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Aziz S.

Garland, TX

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TX Homeowner

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Peter G.

Flower Mound, TX

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Coffaro A.

Plano, TX

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Sims D.

Dallas, TX

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Melinda B.

Flower Mound, TX

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Katherine S.

Allen, TX

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TX Homeowner

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TX Homeowner

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Karen J.

Forney, TX

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Lisa L.

Rowlett, TX

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Don B.

Bedford, TX

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Fernandez C.

Plano, TX

"They came out to do a very small job and they quoted me $800 to $900 dollars for it. They were making it out that they were going to have to cut out the wall and everything else and that was not true. Then, they charged me for a call-out even though they gave me really bad information. I am never going to recommend them to anybody. I might go on yelp to talk about this. I got totally gypped."

Jennifer M.

Southlake, TX

"They are very expensive and I felt like I was completely ripped off. I would never recommend them."

TX Homeowner

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Vaner S.

Richardson, TX

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TX Homeowner

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Micheal C.

Dallas, TX

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Casey V.

Garland, TX

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Barbara L.

McKinney, TX

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Brenda J.

Flower Mound, TX

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Mathis M.

Garland, TX

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Kobus R.

Dallas, TX

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TX Homeowner

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Dunnam P.

Flower Mound, TX

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Bonville E.

Coppell, TX

"The price for two water tanks,a sink and bathroom toilet was around $6-8,000.00. My friends wonder why is it so expensive, and I tell them that I get the premium. Metro-Flow does nice work overall."

Machiko C.

Frisco, TX

"They are not very professional."

Scott J.

Irving, TX

No review comments provided

Winters P.

Dallas, TX

"They came to my house to put a $34.00 part in. It took them 15 minutes and they charged me $550.00."

Butterfield S.

Grapevine, TX

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Gomes N.

Bedford, TX

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Mcglothlin C.

Lancaster, TX

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TX Homeowner

"Metro-Flow Plumbing was amazing. They were quick, they were efficient, and they were smart. They treated my house with respect and my wife with respect. I highly recommend them, and will only use that plumber going forward."

TX Homeowner

"They did do some things for me. They fixed a pipe. They were pretty fast, thorough, and the guy was very professional. I'd give them a B+."

TX Homeowner

No review comments provided

TX Homeowner

"Very responsive, very quick. They took care of toilet issues, and that's basically it. I'd give them an A+."

TX Homeowner

"They did plumbing. They did good work, nice job. They're always on time, and they did a very good job. I'd give them A+."

TX Homeowner

"I think they're the ones who replaced a water heater when my pressure relief valve went. I'd give them an A, and I would recommend them."

TX Homeowner

"We had some leaking in the master bathroom sinks. I probably should have gone and bought new fixtures myself, and have them install them. When they came to the site to meet me, they only had one set of fixtures with them to show me. They were not—they didn't match the finish of the fixtures that were already in there, and I screwed up because I told them, ‘Let's just go ahead and do it.’ My wife got home that night and was very unhappy. So, I called them the next day, and they said, ‘Well, once you take those fixtures out of the box, they're yours.’ They were very expensive fixtures, and I'm stuck with about $1000 worth of work that I can't do anything about. So that may be their policy but it's not very customer friendly. I'd give them a D."

TX Homeowner

"I think we got some work done from Metro-Flow Plumbing at the beginning of this year. We didn't have any issues after that. We had work on our kitchen sink: they replaced our faucet and the piping underneath was leaking, so they just fixed all that stuff and they installed a new faucet. Also on the kitchen sink, the lining was not good, so they fixed that also. So far it's going good. I would say it's an A+. I didn't have any issues."

TX Homeowner

"I've used them for quite a number of years. I use them for general plumbing work, and I'd give it an A."

TX Homeowner

"Everything was fine. They were doing general plumbing work for me, and I'd give them A+."

TX Homeowner

"They've just always been really good when we've had them come by, very professional. It was for general plumbing work, and I'd give them an A."

TX Homeowner

"They did a slab leak for me. I’m satisfied with it. They were very prompt, and they cleaned their mess up when they left. I was happy with it. I'd give them an A."

TX Homeowner

"We've used Metro-Flow Plumbing for a long time; I know them, and I'm comfortable. They're just neat and clean; they don't leave a mess in the house and are always on time. I would give them an A+."

TX Homeowner

"They're good. They're just courteous, they do a good job, and they guarantee their work. I think they came out for our yearly inspection. They're an A. I've used them since 2004, so I'm staying with them."

TX Homeowner

"It was an emergency repair so they came out and took care of our problem, and then came back and made the final fix, so that worked for us. It was a water supply line. I would say it's an A."

TX Homeowner

"I liked the fact that they always keep things clean, and well picked up. They do what they say they're going to do and come when they're supposed to—they're just very good. I had a couple of leaks, and they put in new plumbing underneath the house on two different occasions—and just other types of plumbing things. I'd give it an A+."

TX Homeowner

"I had some business with them, but everything is fine. I liked everything. Their attitude, their work, and the way they responded to me, everything. I think it was a bathroom that they were fixing. I'm not sure. I would give them an A+. If I had a problem I would call them again."

TX Homeowner

"Metro-Flow Plumbing came out and fixed my toilet. I actually need to call them again because I have a leak. They came out after hours. It was two guys. They were professional, they did what they needed to do, they made recommendations, and I was totally satisfied. I'd give them A+."

TX Homeowner

"They fixed my stuff. It was general plumbing."

TX Homeowner

"They did a very efficient job. I think it went very well, and they did a good job. They actually replaced the heater, a hot water heater twice. Two of them. I would give them probably a B."

TX Homeowner

"I remember them doing some work. They almost tore my house apart. I had an outside faucet that leaked because I guess it froze and broke, and they tore two walls apart trying to find the place to fix it—and then told me I had to replace my entire downstairs wood floor. So they called, I guess, a company that they work with that replaces flooring, and wanted me to replace my floor. They said, ‘Yeah, don't worry about it, your insurance will cover it.’ I said, ‘You know, that's not the point. I didn't need two big holes in my wall and I didn't need to replace my wood floor. I just wanted the outside faucet fixed.’ They charged me $600 to put two big huge holes in my walls, and didn't repair the walls. Obviously I wasn't going to replace my floor with their friend, so I'm not giving them a positive review. In fact, I told everybody I can to stay as far away as possible from them."

TX Homeowner

"For the most part, it was positive. After they left, I found a power strip gone from my bathroom. I think when they hooked up their drain cleaning thing, they didn't realize when they unplugged it that they took my power strip too. Other than that, it was a good experience. I would give them a B."

TX Homeowner

"It was good. They were doing some sprinkler system type of work; I had a leak, and it was basically plumbing. They are A+."

TX Homeowner

Service Area

Metro-Flow Plumbing serves 28 cities in the Dallas, TX area.

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Cities Served

Addison, Allen, Argyle, Bedford, Carrollton, Colleyville, Coppell, Dallas, Denton, Euless, Flower Mound, Fort Worth, Frisco, Grapevine, Haltom City, Hurst, Irving, Keller, Lake Dallas, Lewisville, Mckinney, North Richland Hills, Plano, Prosper, Richardson, Roanoke, Southlake, The Colony