Hours of Operation
Business Address
140 Dupree Street
Charlotte, NC 28208
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Drain Cleaning Services
- Sewer Line Repair and Replacement
- Water Heater Repair, Installation, and Replacement
- Faucet and Fixture Repair and Installation
- Sump Pump Repair and Installation
- Gas Line Repair and Installation
- Toilet Repair and Installation
- Bathroom Plumbing Services
- Sink Repair and Installation
- Garbage Disposal Repair and Installation
- Hydro Jetting
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Extended parts-and-labor warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Availability
Emergency 24/7
Fee Structure
- $89 diagnostic fee during normal business hours, applied to job cost
- some services have estimate fees
About this company
"Our mission statement is to exceed our customer's expectation and provide a memorable experience."
— Basim Mansour, Proud Son & Owner
License
L.33791, M113563
Ratings & Reviews
Compiled Score:
Michael & Son Services has received 4.9 out of 5 stars based on 2158 customer reviews. Learn about Our Research Process.
Amy Godiwalla
3 months ago
We used Michael & Sons for the first time to install a wall sconce and get several quotes on electrical work, and we were very disappointed. I would not recommend them or use them again. While the electrician was friendly, the actual work was unprofessional. The wall sconce was not installed level and leans too far toward the wall. He cut the hole around the backplate way too large, making it look sloppy and forcing us to spend extra money to repair the drywall. When I asked why it was cut so big, he claimed it was standard procedure, which is absolutely not the case with other electricians. The light switch he installed also does not sit flush against the wall. Customer service has been nonexistent. I called twice over the span of a week asking to speak to a manager and was promised callbacks that never happened. To make matters worse, a technician was scheduled to come out and redo the work, but they completely no-showed without a phone call. No one has made any attempt to remedy the situation or address the poor quality of work. I cannot in good faith recommend them.
Jodi Suskevich
2 months ago
Bryan was absolutely excellent! He efficiently conducted an annual plumbing inspection of my entire home and provided incredibly helpful and useful information about every aspect of my plumbing. He gave detailed explanations for all his recommendations, empowering me to make educated decisions on how to proceed. Every encounter with a Michael and Son's employee has been easy, professional, and pleasant. I wholeheartedly recommend Michael & Son's to anyone seeking truly exceptional work and trustworthy knowledge.
Sandra Jenkins
a month ago
Christopher is a PRO! He came to my home with a trainee, he was calm in the heat because my system went down in this 96 degree weather. He made an assessment, informed me of the issues. He repaired the system and trained the worker with him in such a professional and kind mannerism. The unit was repaired quickly and my home is now cooling off. The best part he did not over charge me. It was a fair price. IF YOU NEED REPAIRS OR SERVICE CALL MICHAEL & SON, and you might want to ask for Christopher! Very Impressive! THANK YOU SO MUCH CHRIS!
Jack Haskins
a month ago
Michael and Son was amazing! Able to get us an appointment the next day and was able to fix our electrical issue with no problem. Carlos was amazing to have fix the issue and knew the problem right away! Very knowledge and skilled. Highly recommend
Alex
a month ago
I had a great experience with this HVAC company and the technician Christopher Bryant. They were easy to work with, got me an appointment on short notice, and were efficient with their time. They quickly diagnosed and fixed my HVAC issue, and everything has been working perfectly since their visit. I also really appreciated that, for the price I paid, they included additional maintenance services throughout the year at no extra cost. Overall, excellent service and a great value—I would definitely recommend them.
Service Area
Michael & Son Services serves 26 cities in the Charlotte area.
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Cities Served
Michael & Son Services FAQ
Services
Hours of Operation
Business Address
140 Dupree Street
Charlotte, NC 28208