Michael & Son Services
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Michael & Son Services has received 4.6 out of 5 stars based on 242 customer reviews. Learn about Our Research Process.
5
188
4
26
3
16
2
9
1
3
2nd year as a Best Pick Call
"Our mission statement is to exceed our customer's expectation and provide a memorable experience."

Basim Mansour | Proud Son & Owner
Company Information
Services Offered
Michael & Son Services provides central and ductless AC, furnace, and heat pump repair, installation, and maintenance. Michael & Son Services also provides plumbing, electrical, and 24/7 emergency services.
Minimum Job
Some services have an estimate fee. An $89 diagnostic fee is charged during normal business hours. Michael & Son Services charges by the job.
Warranty
The company offers an extended parts-and-labor warranty, which may protect homeowners from paying out of pocket for repairs later.
Company History
The family-owned company was established in 1976 by Mousa "Mike" Mansour.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Charlotte, Concord, Harrisburg, Kannapolis, Midland, Cornelius, Davidson, Denver, Huntersville, Mooresville, Stanley, Charlotte, Indian Trail, Matthews, Mineral Springs, Monroe, Pineville, Waxhaw, Belmont, Charlotte, Cramerton, Dallas, Gastonia, Lowell, McAdenville, Mount Holly
Address
140 Dupree Street
Charlotte, NC 28208
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours
Licenses
L.33791, M113563

Compiled Score:

Michael & Son Services has received 4.6 out of 5 stars based on 242 customer reviews. Learn about Our Research Process.
5
188
4
26
3
16
2
9
1
3
Sort
Filters
Best Pick Reports Reviews
Search
Review by
09/30/2022

No review comments provided

Review by
09/15/2022

No review comments provided

Review by
09/15/2022

No review comments provided

Review by
09/15/2022

“Whenever anyone came out, they did a very good job.”

Review by
09/15/2022

No review comments provided

Review by
09/15/2022

No review comments provided

Review by
09/15/2022

No review comments provided

Review by
09/14/2022

No review comments provided

Review by
08/26/2022

No review comments provided

Review by
08/26/2022

“They were wonderful.”

Review by
08/26/2022

No review comments provided

Review by
08/26/2022

“They gave me great service.”

Review by
08/26/2022

No review comments provided

Review by
08/26/2022

No review comments provided

Review by
07/20/2022

“They took care of business doing what they had to do and did a great job!”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“They came quickly, in the heat of summer. It was so hot and we had babies here. They came quickly, like the next day. It was installed that day. We haven't had any problems with it.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“They checked my system, but the part to repair the issue was twice as high as anywhere else. I paid the dispatch fee because that is what I agreed to. The part was $2,000 more than any other company. I didn't appreciate that. The service guy felt more like a sales guy than a technician. It rubbed me the wrong way.”

Review by
07/06/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/20/2022

No review comments provided

Review by
06/17/2022

“They did fine.”

Review by
06/17/2022

“They did an awesome job. I appreciate what they did!”

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

“I thought the pricing was fair. The technician that came out was above and beyond. He took care of everything for me. He had to go out and purchase a chord that he didn't have. Everything was wonderful.”

Review by
06/17/2022

“They were polite, on time, and professional.”

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/16/2022

“The technician had a difficult time trying to find/fix the problem but he stuck to it and stayed until the job was finished!”

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

“They did a great job. They cleaned the unit and were very nice and professional. They helped out a great deal.”

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

“I was highly satisfied with their service, communication, and diagnosis to fix the problem in a timely manner.”

Review by
06/16/2022

No review comments provided

Review by
06/16/2022

No review comments provided

Review by
04/21/2022

No review comments provided

Review by
02/14/2022

No review comments provided

Review by
02/11/2022

“I found another company that would do the services for less. They did a great job with my heating.”

Review by
02/08/2022

“They were professional.”

Review by
02/08/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

“I have had Michael & Son out to my house for various repairs/issues over the last two years. They are always incredibly professional and well educated in their craft. M&S is a very good company and I would absolutely recommend them.”

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

“They were very thorough, helpful, and very nice. They let me know what was going to happen in the future with my plumbing. They were right. One guy told me a few years back what I might need. He came back and had to put new pipes on the faucet. He was right.”

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/05/2022

No review comments provided

Review by
02/05/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/04/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

“Their services have been reliable and trustworthy.”

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

“When I have an appointment, they always come on time, are very thorough and personable.”

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

“Michael and Son was quick to reply to my inquiry. The crew showed up on time.”

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

“There are more expensive than most.”

Review by
02/02/2022

“Replaced water heater. Plumber was very professional. However, in hindsight, I should have questioned the selection of water heater used. It was what he had on the truck and I am not sure it was the best efficiency for the cost option.”

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Sort Grades
High - Low
Low - High
Sort Date
New - Old
Old - New
Search