Michael & Son Services - Air Conditioning & Heating Reviews in Charlotte

Michael & Son Services

2nd year as a Best Pick

certified company

Verified License(s)

Verified General Liability Ins.

Verified Workers' Comp

Best Pick Guaranteed

Compiled Score:

Michael & Son Services has received 4.6 out of 5 stars based on 242 customer reviews. Learn about Our Research Process.

188

How are scores calculated?

"Our mission statement is to exceed our customer's expectation and provide a memorable experience."

Basim Mansour | Proud Son & Owner

Company Information

Services Offered

Michael & Son Services provides central and ductless AC, furnace, and heat pump repair, installation, and maintenance. Michael & Son Services also provides plumbing, electrical, and 24/7 emergency services.

Minimum Job

Some services have an estimate fee. An $89 diagnostic fee is charged during normal business hours. Michael & Son Services charges by the job.

Warranty

The company offers an extended parts-and-labor warranty, which may protect homeowners from paying out of pocket for repairs later.

Company History

The family-owned company was established in 1976 by Mousa "Mike" Mansour.

Employee Information

Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.

Areas Served

Charlotte, Concord, Harrisburg, Kannapolis, Midland, Cornelius, Davidson, Denver, Huntersville, Mooresville, Stanley, Charlotte, Indian Trail, Matthews, Mineral Springs, Monroe, Pineville, Waxhaw, Belmont, Charlotte, Cramerton, Dallas, Gastonia, Lowell, McAdenville, Mount Holly

Address

140 Dupree Street
Charlotte, NC 28208

Hours

Mon

Open 24 Hours

Tue

Open 24 Hours

Wed

Open 24 Hours

Thu

Open 24 Hours

Fri

Open 24 Hours

Sat

Open 24 Hours

Sun

Open 24 Hours

Licenses

L.33791, M113563

Compiled Score:

Michael & Son Services has received 4.6 out of 5 stars based on 242 customer reviews. Learn about Our Research Process.

188

How are scores calculated?

HOMEOWNER REVIEWS

Review by Terrell, NC Homeowner

09/30/2022

No review comments provided

Review by Charlotte, NC Homeowner

09/15/2022

No review comments provided

Review by Waxhaw, NC Homeowner

09/15/2022

No review comments provided

Review by Charlotte, NC Homeowner

09/15/2022

“Whenever anyone came out, they did a very good job.”

Review by Michael J. | Charlotte, NC

09/15/2022

No review comments provided

Review by Monroe, NC Homeowner

09/15/2022

No review comments provided

Review by Charlotte, NC Homeowner

09/15/2022

No review comments provided

Review by Belmont, NC Homeowner

09/14/2022

No review comments provided

Review by Jason G. | Cherryville, NC

08/26/2022

No review comments provided

Review by Charlotte, NC Homeowner

08/26/2022

“They were wonderful.”

Review by Charlotte, NC Homeowner

08/26/2022

No review comments provided

Review by Charlotte, NC Homeowner

08/26/2022

“They gave me great service.”

Review by Charlotte, NC Homeowner

08/26/2022

No review comments provided

Review by Matthews, NC Homeowner

08/26/2022

No review comments provided

Review by Concord, NC Homeowner

07/20/2022

“They took care of business doing what they had to do and did a great job!”

Review by Charlotte, NC Homeowner

07/07/2022

No review comments provided

Review by Indian Trail, NC Homeowner

07/07/2022

No review comments provided

Review by Billy B. | Lincolnton, NC

07/07/2022

No review comments provided

Review by Charlotte, NC Homeowner

07/07/2022

No review comments provided

Review by Taneilya G. | Maiden, NC

07/07/2022

“They came quickly, in the heat of summer. It was so hot and we had babies here. They came quickly, like the next day. It was installed that day. We haven't had any problems with it.”

Review by Charlotte, NC Homeowner

07/07/2022

No review comments provided

Review by Charlotte, NC Homeowner

07/07/2022

No review comments provided

Review by Milton K. | Gastonia, NC

07/07/2022

No review comments provided

Review by Huntersville, NC Homeowner

07/07/2022

No review comments provided

Review by Charlotte, NC Homeowner

07/07/2022

“They checked my system, but the part to repair the issue was twice as high as anywhere else. I paid the dispatch fee because that is what I agreed to. The part was $2,000 more than any other company. I didn't appreciate that. The service guy felt more like a sales guy than a technician. It rubbed me the wrong way.”

Review by Alex S. | Charlotte, NC

07/06/2022

No review comments provided

Review by Susan T. | Charlotte, NC

06/21/2022

No review comments provided

Review by Dallas, NC Homeowner

06/20/2022

No review comments provided

Review by China Grove, NC Homeowner

06/17/2022

“They did fine.”

Review by Tony T. | Mount Holly, NC

06/17/2022

“They did an awesome job. I appreciate what they did!”

Review by Mooresville, NC Homeowner

06/17/2022

No review comments provided

Review by Charlotte, NC Homeowner

06/17/2022

No review comments provided

Review by Charlotte, NC Homeowner

06/17/2022

No review comments provided

Review by Pattie E. | Concord, NC

06/17/2022

“I thought the pricing was fair. The technician that came out was above and beyond. He took care of everything for me. He had to go out and purchase a chord that he didn't have. Everything was wonderful.”

Review by Steven I. | Charlotte, NC

06/17/2022

“They were polite, on time, and professional.”

Review by Ronald C. | Charlotte, NC

06/17/2022

No review comments provided

Review by Charlotte, NC Homeowner

06/17/2022

No review comments provided

Review by Helen M. | Charlotte, NC

06/16/2022

“The technician had a difficult time trying to find/fix the problem but he stuck to it and stayed until the job was finished!”

Review by Don B. | Charlotte, NC

06/16/2022

No review comments provided

Review by Salisbury, NC Homeowner

06/16/2022

“They did a great job. They cleaned the unit and were very nice and professional. They helped out a great deal.”

Review by Charlotte, NC Homeowner

06/16/2022

No review comments provided

Review by Huntersville, NC Homeowner

06/16/2022

No review comments provided

Review by Gordon C. | Gastonia, NC

06/16/2022

No review comments provided

Review by Daisy M. | Huntersville, NC

06/16/2022

No review comments provided

Review by Denise D. | Charlotte, NC

06/16/2022

No review comments provided

Review by Kenn A. | Charlotte, NC

06/16/2022

No review comments provided

Review by Jeana B. | Waxhaw, NC

06/16/2022

“I was highly satisfied with their service, communication, and diagnosis to fix the problem in a timely manner.”

Review by Lisa G. | Concord, NC

06/16/2022

No review comments provided

Review by Charlotte, NC Homeowner

06/16/2022

No review comments provided

Review by Rosario B. | Bethesda, MD

04/21/2022

No review comments provided

Review by Brian P. | Raleigh, NC

02/14/2022

No review comments provided

Review by Clarksburg, MD Homeowner

02/11/2022

“I found another company that would do the services for less. They did a great job with my heating.”

Review by Suffolk, VA Homeowner

02/08/2022

“They were professional.”

Review by Joseph A. | Washington, DC

02/08/2022

No review comments provided

Review by Culpeper, VA Homeowner

02/07/2022

No review comments provided

Review by Molly B. | Raleigh, NC

02/07/2022

“I have had Michael & Son out to my house for various repairs/issues over the last two years. They are always incredibly professional and well educated in their craft. M&S is a very good company and I would absolutely recommend them.”

Review by Charlotte, NC Homeowner

02/07/2022

No review comments provided

Review by Dyke, VA Homeowner

02/07/2022

“They were very thorough, helpful, and very nice. They let me know what was going to happen in the future with my plumbing. They were right. One guy told me a few years back what I might need. He came back and had to put new pipes on the faucet. He was right.”

Review by Hyattsville, MD Homeowner

02/07/2022

No review comments provided

Review by Theresa W. | Richmond, VA

02/07/2022

No review comments provided

Review by Stephen M. | Clinton, MD

02/07/2022

No review comments provided

Review by Reston, VA Homeowner

02/07/2022

No review comments provided

Review by Peggy R. | Midlothian, VA

02/07/2022

No review comments provided

Review by Brenda J. | Petersburg, VA

02/07/2022

No review comments provided

Review by Gaithersburg, MD Homeowner

02/07/2022

No review comments provided

Review by Bryantown, MD Homeowner

02/07/2022

No review comments provided

Review by Virginia Beach, VA Homeowner

02/05/2022

No review comments provided

Review by John D. | Nottingham, MD

02/05/2022

No review comments provided

Review by Candy N. | Fairfax, VA

02/04/2022

No review comments provided

Review by Therman P. | Owings Mills, MD

02/04/2022

No review comments provided

Review by Clinton M. | Waldorf, MD

02/04/2022

No review comments provided

Review by Elkridge, MD Homeowner

02/04/2022

No review comments provided

Review by Kanupriya M. | Lutherville-Timonium, MD

02/04/2022

No review comments provided

Review by Nicole F. | Edgewood, MD

02/04/2022

No review comments provided

Review by Washington, DC Homeowner

02/04/2022

No review comments provided

Review by Baltimore, MD Homeowner

02/04/2022

No review comments provided

Review by Lanee C. | Great Mills, MD

02/04/2022

No review comments provided

Review by Lusby, MD Homeowner

02/03/2022

No review comments provided

Review by Vanessa S. | Chester, VA

02/03/2022

No review comments provided

Review by Mary B. | Cape Charles, VA

02/03/2022

No review comments provided

Review by Glen Allen, VA Homeowner

02/03/2022

“Their services have been reliable and trustworthy.”

Review by Knightdale, NC Homeowner

02/03/2022

No review comments provided

Review by Washington, DC Homeowner

02/03/2022

No review comments provided

Review by Pat B. | Virginia Beach, VA

02/03/2022

“When I have an appointment, they always come on time, are very thorough and personable.”

Review by Paul P. | Nottingham, MD

02/03/2022

No review comments provided

Review by Kshawn H. | Suffolk, VA

02/03/2022

No review comments provided

Review by Russell F. | Rocky Point, NC

02/03/2022

No review comments provided

Review by Holly R. | Washington, DC

02/03/2022

No review comments provided

Review by Wilmington, NC Homeowner

02/03/2022

“Michael and Son was quick to reply to my inquiry. The crew showed up on time.”

Review by Baltimore, MD Homeowner

02/03/2022

No review comments provided

Review by Takoma Park, MD Homeowner

02/03/2022

“There are more expensive than most.”

Review by Clifton, VA Homeowner

02/02/2022

“Replaced water heater. Plumber was very professional. However, in hindsight, I should have questioned the selection of water heater used. It was what he had on the truck and I am not sure it was the best efficiency for the cost option.”

Review by Providence Forge, VA Homeowner

02/01/2022

No review comments provided

Review by Indian Trail, NC Homeowner

02/01/2022

No review comments provided

Review by Richmond, VA Homeowner

02/01/2022

No review comments provided

Review by Washington, DC Homeowner

02/01/2022

No review comments provided

Review by Portsmouth, VA Homeowner

02/01/2022

No review comments provided

Review by Portsmouth, VA Homeowner

02/01/2022

No review comments provided

Review by Bowie, MD Homeowner

02/01/2022

No review comments provided

Review by Glen Allen, VA Homeowner

02/01/2022

No review comments provided