MillTown Plumbing, Heating, AC & Drain Cleaning
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.5 out of 5 stars based on 114 customer surveys conducted through Our Research Partners.
5
91
4
6
3
6
2
5
1
6
6th year as a Best Pick Call
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides residential and commercial customers with repair, maintenance, and installation of hot water heaters, indirect water heaters, tankless water heaters, bathroom fixtures, sinks, drains, and connections for gas appliances.
Services Not Offered
The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
Warranty
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2255

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.5 out of 5 stars based on 114 customer surveys conducted through Our Research Partners.
5
91
4
6
3
6
2
5
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/22/2022

No review comments provided

Review by
02/09/2022

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02/07/2022

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02/05/2022

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02/03/2022

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Review by
01/29/2022

“The man who serviced my furnace was efficient, pleasant, and clean.”

Review by
01/27/2022

“I find this company to be full of specialists who know their areas very well. All are friendly and professional.”

Review by
01/27/2022

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01/27/2022

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01/27/2022

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01/24/2022

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Review by
01/24/2022

“The service and response time was great! The first technician was good, but his helper sprayed our bathroom with water and ruined our paint job in the bathroom.”

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01/23/2022

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01/23/2022

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Review by
01/22/2022

“As a senior citizen it gives me piece of mind that I have a company that can service my home needs and respond to my calls quickly and efficiently”

Review by
01/21/2022

“Every time and I'm every way Milltown has taken care of me! From improvement projects to just making sure the fixer upper I bought lasts, as a new home owner they've been so helpful!”

Review by
01/21/2022

“Fast Service. Good value.”

Review by
01/21/2022

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01/21/2022

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Review by
09/28/2021

“Part of the service was excellent and part needed improvement.”

Review by
09/21/2021

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09/18/2021

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09/14/2021

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Review by
09/14/2021

“They were readily available and always reliable.”

Review by
09/14/2021

“There was no communication.”

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08/18/2021

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08/11/2021

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08/11/2021

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Review by
08/11/2021

“I would give them a 5.”

Review by
08/10/2021

“They work as a team, and that's important!”

Review by
08/05/2021

“The did a god job but they were expensive.”

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08/05/2021

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08/05/2021

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08/05/2021

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08/05/2021

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08/05/2021

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08/04/2021

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08/04/2021

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Review by
08/04/2021

“I would absolutely recommend them to anyone. They're a class act and they provide good service. They do a great job and they know what they're doing.”

Review by
08/04/2021

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08/04/2021

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04/29/2021

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04/29/2021

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04/29/2021

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Review by
03/13/2021

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03/13/2021

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Review by
03/10/2021

“Not only solved the drain problem affecting two stories, but made suggestions that would prevent reoccurence.”

Review by
03/07/2021

“replace mixing valve for water heater”

Review by
03/07/2021

“I have only had one issue, I was told that Milltown had someone that could assist with my dishwasher installation in which there was a need to have the cabinet modified. I called several times and was told that someone would get back to me, but never did and I gave up using Milltown for the install.”

Review by
03/06/2021

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03/06/2021

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03/06/2021

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03/04/2021

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03/03/2021

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03/03/2021

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03/03/2021

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03/03/2021

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03/03/2021

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03/03/2021

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Review by
03/03/2021

“We're very happy with the service. They were very quick and professional. They were able to resolve the issue in a timely manner.”

Review by
03/03/2021

“Overall, they met my expectations.”

Review by
03/03/2021

“THey are very friendly.”

Review by
03/03/2021

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03/02/2021

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03/02/2021

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03/02/2021

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03/02/2021

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03/02/2021

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Review by
03/02/2021

“they are real friendly”

Review by
03/02/2021

“When I called them at first for maintenance, someone came here and told me that the whole project to get maintenance done would be around $800, because he had to do something extra. I was waiting for more than two months. I gave them a deposit for half of what I was supposed to pay. After calling two times, I had to go to the office to get my money back because I thought I would not be getting the service. The service person wasn't working for them, and someone else was coming to my house, and that was a during a difficult time with exposure. The other person who came, told me the other estimator was overpriced, and I didn't need to do everything he said I needed. He said I didn't have to pay anything extra. The $400 fee was charged to me. Then they started to call me around three weeks ago because I signed up for the VIP services. Their offer was a complimentary check. They called on a Wednesday and said they couldn't come on Wednesday or Friday. Then they said they couldn't come because of an emergency service. I said how many times do you have to call me for the appointment. They said they would call on Wednesday afternoon, and because I was at work I couldn't answer. No one has called for the service, and I think I will not be using them because they have not been reliable for me.”

Review by
03/01/2021

“The crew was professional and timely; communicated with us throughout the process.”

Review by
03/01/2021

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03/01/2021

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03/01/2021

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03/16/2020

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03/15/2020

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02/10/2020

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02/10/2020

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Review by
01/29/2020

“They were prompt, professional, and they did a good job.”

Review by
01/29/2020

“I was satisfied with how professional the people were and the knowledge of the technician. They are everything you want in a service company.”

Review by
01/29/2020

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01/28/2020

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01/28/2020

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01/28/2020

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01/28/2020

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01/28/2020

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01/28/2020

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01/28/2020

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Review by
01/28/2020

“They did a great job. They showed up in the morning and in the afternoon I had AC. We have had no problem with the system at all. Very happy with their work!”

Review by
01/28/2020

“I would definately recommend MillTown Plumbing. They were good to work with.”

Review by
01/28/2020

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Review by
01/26/2020

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Review by
01/24/2020

“I called MillTown Plumbing with several jobs. An estimator came to evaluate the price of the work needed. He said the faucet would cost 500 dollars, but when I called another company they said it could be done for 125 dollars.”

Review by
01/23/2020

“I love MillTown. They are friendly and diligent. I would hite them again.”

Review by
01/21/2020

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01/21/2020

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01/21/2020

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Review by
01/21/2020

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Review by
01/21/2020

“Nope - they used to be good - they screwed up a tub drain and ended up back multiple times to try and fix it.”

Review by
01/20/2020

“The staff at MillTown Plumbing are very professional. I am greatly satisfied with the work they did and with my new water heater.”

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