MillTown Plumbing, Heating, AC & Drain Cleaning
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.4 out of 5 stars based on 93 customer surveys conducted through GuildQuality.
5
64
4
15
3
5
2
5
1
4
5th year as a Best Pick Call

Company Message Regarding COVID-19

We are following CDC protocol and maintaining social distancing as well as implementing extreme cleaning of tools, work area, and personnel.
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides residential and commercial customers with repair, maintenance, and installation of hot water heaters, indirect water heaters, tankless water heaters, bathroom fixtures, sinks, drains, and connections for gas appliances.
Services Not Offered
The company does not repair washing machines, dryers, dishwashers, well pumps, or water softeners.
Warranty
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
131 Stedman Street Unit 6
Chelmsford, MA 1824
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2255

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.4 out of 5 stars based on 93 customer surveys conducted through GuildQuality.
5
64
4
15
3
5
2
5
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2021

No review comments provided

Review by
03/13/2021

No review comments provided

Review by
03/10/2021

“Not only solved the drain problem affecting two stories, but made suggestions that would prevent reoccurence.”

Review by
03/07/2021

“they are all excellent”

Review by
03/07/2021

“I have only had one issue, I was told that Milltown had someone that could assist with my dishwasher installation in which there was a need to have the cabinet modified. I called several times and was told that someone would get back to me, but never did and I gave up using Milltown for the install.”

Review by
03/06/2021

No review comments provided

Review by
03/06/2021

No review comments provided

Review by
03/06/2021

No review comments provided

Review by
03/04/2021

No review comments provided

Review by
03/03/2021

“They were very courteous and they completed the project very quickly.”

Review by
03/03/2021

“Overall, they met my expectations.”

Review by
03/03/2021

“They met my expectations.”

Review by
03/03/2021

“The technicians did a good job.”

Review by
03/03/2021

“We're very happy with the service. They were very quick and professional. They were able to resolve the issue in a timely manner.”

Review by
03/03/2021

“I would like to recognize the worker for exceptional service. I don't remember his name.”

Review by
03/03/2021

“The guys from MillTown Plumbing finished fairly quickly so that was good. They took care of the problem.”

Review by
03/03/2021

“I would like to recognize the technician that came out for his exceptional service. He was fantastic and super helpful!”

Review by
03/03/2021

“THey are very friendly.”

Review by
03/03/2021

No review comments provided

Review by
03/02/2021

No review comments provided

Review by
03/02/2021

“They met my expectations.”

Review by
03/02/2021

“They were very professional. I had no complaints and they really knew what they were doing.”

Review by
03/02/2021

“they are real friendly”

Review by
03/02/2021

“I was most satisfied with their professionalism.”

Review by
03/02/2021

“I would like to recognize the technician at MillTown Plumbing that was here. He was really good.”

Review by
03/02/2021

“At this point, there were no areas where they met or exceeded my expectations.”

Review by
03/01/2021

“The crew was professional and timely; communicated with us throughout the process.”

Review by
03/01/2021

No review comments provided

Review by
03/01/2021

No review comments provided

Review by
03/01/2021

No review comments provided

Review by
03/16/2020

No review comments provided

Review by
03/15/2020

No review comments provided

Review by
02/10/2020

“I believe my service person was Kevin. He was really friendly and kept me informed at all times.”

Review by
02/10/2020

No review comments provided

Review by
01/29/2020

“They were prompt, professional, and they did a good job.”

Review by
01/29/2020

“I was satisfied with how professional the people were and the knowledge of the technician. They are everything you want in a service company.”

Review by
01/29/2020

No review comments provided

Review by
01/28/2020

“They did a great job. They showed up in the morning and in the afternoon I had AC. We have had no problem with the system at all. Very happy with their work!”

Review by
01/28/2020

“I would definitely recommend MillTown Plumbing. They were good to work with.”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

“The company met my expectations with the finish product.”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

“I would like to recognize the installer for exceptional service.”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/26/2020

“Pedro this time. All employees that I have dealt with over the years have been extremely helpful, competent and professional.”

Review by
01/24/2020

“I called MillTown Plumbing with several jobs. An estimator came to evaluate the price of the work needed. He said the faucet would cost 500 dollars, but when I called another company they said it could be done for 125 dollars.”

Review by
01/23/2020

“I love MillTown. They are friendly and diligent. I would hire them again.”

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

“The person who came out was very informative and friendly.”

Review by
01/21/2020

“Nope - they used to be good - they screwed up a tub drain and ended up back multiple times to try and fix it.”

Review by
01/21/2020

“I would comment that your Master Plummer, Terry Oelmann, is doing Milltown a great deserve with the unnecessary exorbitant estimates he is providing to prospective customers.”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“MillTown Plumbing provided great service; they were on time, and the technicians are knowledgeable and efficient.”

Review by
01/20/2020

“The staff at MillTown Plumbing are very professional. I am greatly satisfied with the work they did and with my new water heater.”

Review by
01/20/2020

“I would like to recognize Terry and Brian Kearney for their exceptional service.”

Review by
01/18/2020

No review comments provided

Review by
01/18/2020

“I would recommend them.”

Review by
01/18/2020

“I would like to recognize the plumber. He was excellent and was here a couple of times. he's always very polite and knows what he's doing.”

Review by
01/17/2020

“We have had a number of visits from Mill Town Plumbing. From bathroom plumbing issues to washer/dryer installations, to kitchen faucet installation. We have always been very happy with the professionalism of the individuals who provide the service as well as the timeliness in which they address our problems. The work area is always left neat and the job is always done right the first time. We would recommend, and do recommend Mill Town to all of our friends and co-condo dwellers.”

Review by
01/17/2020

“Response time was quick. We had an emergency situation and appreciated the effort. Both the office and plumber were friendly and polite.”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“Excellent workmanship, neat, always on time. I have used Mill Town several times and have always had a great experience!!”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“While the plumbers were very knowledgeable, the price charged was outrageous. I had pre-purchased a garbage disposal. They charged me $400 for a 20 minute install. Then they charged me over $200 to replace a valve in my shower. While the work was fine I feel they took advantage of me on the pricing.”

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“MillTown Plumbing was responsive, cooperative and had fast service. Their timeliness was very important and much appreciated.”

Review by
10/23/2018

“They met my expectations with getting my furnace going.”

Review by
10/23/2018

“No, they were right on. I was expecting them to do what they said they were going to do.”

Review by
10/19/2018

No review comments provided

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

“They replaced an extractor pump for me.”

Review by
10/05/2018

“They met all my expectations with their overall from start to finish. They also gave me recommendations and did things I did not even ask for. They were remarkable.”

Review by
10/05/2018

“Everything was very easy. They gave me an appointment, told me when they were going to be there, and there were no problems.”

Review by
10/05/2018

“I would like to recognize the gentleman that came. I can not remember his name but he was wonderful. He put booties on as soon as the door opened. When he worked in my kitchen he had to get under my kitchen sink. He unfolded this huge Milltown Plumbing rug and it took up half of my kitchen. He took things out and put things back. He was just wonderful. He was so good we signed a contract so they will service our furnace.”

Review by
10/05/2018

No review comments provided

Review by
10/02/2018

“They met my expectations all areas.”

Review by
10/01/2018

“They satisfied my needs. I needed initially to get a leak fixed but instead decided to replace the toilet which I originally wanted to do.”

Review by
10/01/2018

“how quickly the company responded to the customers needs.”

Review by
10/01/2018

“I would like to recognize Terry for his exceptional service. He was very nice and professional. I would recommend the company to anyone. They charge a little more but its well worth the money.”

Review by
10/01/2018

“Everything was right on the button.”

Review by
10/01/2018

“I was most satisfied with the knowledge of the technicians that came. You knew exactly what they were doing and the information they had to give was very professional.”

Review by
10/01/2018

“I was most satisfied with the timely manner in which they did things. Everything went good.”

Review by
10/01/2018

“They were very knowledgeable.”

Review by
10/01/2018

No review comments provided

Review by
09/25/2018

“They arrived on time, were professional, got the job done.”

Review by
09/25/2018

“MillTown Plumbing was very polite and diagnosed and corrected the problem quickly.”

Review by
09/25/2018

“The problem was not really fixed.”

Review by
04/02/2018

“They were just fine, this was about our 4th outfit with them and we think they are great.”

Review by
04/02/2018

“If I ever have a problem, I will call them.”

Review by
04/02/2018

“I was happy with the work they did.”

Review by
04/02/2018

“Everything went really well.”

Review by
04/02/2018

“We had a great experience.”

Review by
04/02/2018

“They did a very good job.”

Review by
04/02/2018

“I am satisfied.”

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