MillTown Plumbing, Heating, AC, Drain Cleaning & Electric
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

MillTown Plumbing, Heating, AC, Drain Cleaning & Electric has received 4.4 out of 5 stars based on 35 customer surveys conducted through Our Research Partners.
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1st year as a Best Pick Call
"We're committed to offering honest answers to all of your electrical, plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown offers a full range of electrical services, including low-voltage, recessed, and security lighting; dimmer installation; service panel upgrades; basement wiring; switch and outlet installation and repair; safety inspections; lightning protection; circuit installation; troubleshooting; home automation; stove and oven wiring; appliance installation; generator inspection, installation, repair, and replacement; and 24-hour emergency service.
Warranty
MillTown offers a one-year parts-and-labor warranty on all installations and replacements.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#8?0?6?8

Compiled Score:

MillTown Plumbing, Heating, AC, Drain Cleaning & Electric has received 4.4 out of 5 stars based on 35 customer surveys conducted through Our Research Partners.
5
27
4
1
3
3
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/23/2022

“They are very friendly, sincere and knowledgeable.”

Review by
03/22/2022

No review comments provided

Review by
02/18/2022

No review comments provided

Review by
02/17/2022

“Work was done efficiently. Explanations to customer very thorough. I felt I mattered to the company and it’s employees. Very satisfied.”

Review by
02/16/2022

“I am very satisfied, though I was shocked at the price versus the time it would take to complete the install.”

Review by
02/16/2022

“Project was a generator installation. Milltown was more expensive than others who had quoted the job but they did the whole project from digging trenches to the electrical and gas. There were a lot of pieces to the project so it was good to have one person manage all facets of the project. The project took weeks longer than it should have and there were a few glitches that we are not happy with, such as the generator being installed backwards so we are looking at the connections rather than the front of the generator. The electrician managing the project did work at keeping me informed of the status and any issues that came up and did make an effort to satisfy us, the customers. The field team, including excavators, electricians and others were all very knowledgeable, professional and pleasant. One negative is the office staff and their practices. I was not ever able to get to the people I was trying to reach or even to their voicemail. If I was fortunate enough to speak with Addy or Anthony, it was clear that they followed through on getting the message to the person I was trying to reach. Others who answered the line but did not identify themselves were not as responsive and time sensitive messages did not seem to get to the recipient in a timely manner. Not ideal from a customer service perspective. There are still a couple of minor outstanding tasks to complete on the project that are not affecting the operation of the generator but the final check was cashed weeks ago. With proper planning, the project could easily have been completed in two weeks, rather than 2 months plus but in fairness, they were very helpful about scheduling the project on short notice so they could potentially have completed it before the winter weather moved in rather than waiting until spring.”

Review by
02/09/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/05/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
01/31/2022

No review comments provided

Review by
01/29/2022

“I have recommended MillTown to my friends.”

Review by
01/29/2022

“The man who serviced my furnace was efficient, pleasant, and clean.”

Review by
01/27/2022

“I find this company to be full of specialists who know their areas very well. All are friendly and professional.”

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/24/2022

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01/24/2022

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Review by
01/24/2022

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Review by
01/24/2022

No review comments provided

Review by
01/24/2022

No review comments provided

Review by
01/24/2022

“The service and response time was great! The first technician was good, but his helper sprayed our bathroom with water and ruined our paint job in the bathroom.”

Review by
01/23/2022

No review comments provided

Review by
01/23/2022

No review comments provided

Review by
01/22/2022

No review comments provided

Review by
01/22/2022

No review comments provided

Review by
01/22/2022

“As a senior citizen it gives me piece of mind that I have a company that can service my home needs and respond to my calls quickly and efficiently”

Review by
01/21/2022

“Every time and I'm every way Milltown has taken care of me! From improvement projects to just making sure the fixer upper I bought lasts, as a new home owner they've been so helpful!”

Review by
01/21/2022

“Prompt response to a failed central air conditioning, with same day visit and project undertaken and completed within the week. I referred MillTown Plumbing to a neighbor for a similar issue. He had seen the "Red Truck" and asked me for my opinion.”

Review by
01/21/2022

“Fast Service. Good value.”

Review by
01/21/2022

No review comments provided

Review by
01/21/2022

No review comments provided

Review by
01/21/2022

No review comments provided

Review by
01/21/2022

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