MillTown Plumbing, Heating, Cooling and Electrical
Electricians
Hours of Operation
Business Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Company Details
Services Offered
- Attic Fan Installation
- Ceiling Fan Installation
- Dimmer Installation
- Electric Car Charging Stations
- Electrical Installation Services
- Electrical Maintenance
- Electrical Repair Services
- Electrical Replacement
- Electrical Wiring
- Emergency Electrical Service
- Exhaust Fan Installation
- Generator Installation
- Lighting Installation
- Outlet Installation
- Service Panel Upgrades
- Smoke and Carbon Monoxide Detectors
- Switch Installation
- Whole-House Surge Protection
Services Not Offered
Minimum Job
Not specified
Warranty
- 1-year parts and labor warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Certified Mass Save Heat Pump Installer
Customer Benefits
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"We're committed to offering honest answers to all of your plumbing, heating, cooling, electrical, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable 24/7 live customer service to keep your home healthy and safe."
— Fred Webster, Jr., Owner
License
8068
Ratings & Reviews
Compiled Score:
MillTown Plumbing, Heating, Cooling and Electrical has received 4.8 out of 5 stars based on 1691 customer reviews. Learn about Our Research Process.
Eddie Arias
6 months ago
UPDATE: I was blown away by how quickly this was handled. Fred, the owner, called me first thing the very next morning and couldn’t have been nicer super down to earth, easy to talk to, and truly understanding. He immediately sent out his senior plumber to take care of everything I wanted addressed, and the work was outstanding. Between Fred’s personal attention and the excellent quality of the work, this was an all around fantastic experience. I couldn’t be happier with how the tankless hot water system turned out. Highly recommend them, thank you Fred and team. We had our HVAC and tankless unit installed by MillTown in 2020 as part of a hydronic heating system. A month ago, the commercial‑grade tank they installed failed. Rheem covered the tank under warranty, but MillTown charged $5,800 for the replacement — which was essentially a retrofit with minimal changes. After reviewing the work, it was clear the job should have been closer to $3,000 based on industry standards and actual scope. Unfortunately, the workmanship was disappointing. The system was left in a condition that doesn’t reflect professional standards — including a drain valve positioned against another pipe, making it impossible to drain the system properly. I provided photos and a detailed email to MillTown expressing these concerns. Their response was that there “wasn’t much to do,” and they offered only a $500 credit toward a future service. Given the excessive pricing and the quality of work, a credit for a future service wasn’t a reasonable solution, and I declined it. Another concern: their website offers no way to contact the owner or any managers directly. For a company that presents itself as family‑run, that lack of transparency says a lot. Overall, the experience was frustrating — from the high cost to the poor workmanship to the dismissive response. Based on this, I cannot recommend MillTown for plumbing or HVAC services.pics show 2 of new tank and 1 of original can see drain valve on pipe !!
Happycamper
2 months ago
I was super happy with Mill Town beginning with the first phone call and ending with the installation of a new Watts Intelli-Flow for my washer. Everyone was really nice and professional and kept me informed of when people were coming and how long it would take for the part to come in. I had a number of questions and Ed answered every one. Ask about their service plan that gives a discount to services. I thought it was a great deal! I will only use them going forward for HVAC, Electrical and Plumbing. If I could give a 10, I would. Thank you so much for a wonderful serve experience. Highly recommend!
Brian Jones
a month ago
I had a very positive experience with Liz during my recent MillTown home inspection. She was knowledgeable, thorough, professional, and genuinely enthusiastic about her work. What I appreciated most was the time she took to answer my questions and explain what she was seeing throughout the house. She made the different plumbing, water-quality, and home-protection options easy to understand and provided helpful information about routine care and maintenance of my home's systems. Liz was also very observant beyond the immediate items we were discussing. When she noticed something that might warrant additional attention from another MillTown specialty, she appropriately noted it for follow-up rather than trying to address something outside the scope of her visit. I appreciated that attention to the whole house and her willingness to make sure my concerns reached the right people. Throughout the appointment, Liz was friendly, patient, informative, and never made me feel rushed while I asked questions. I came away from the inspection with a much better understanding of my home's plumbing and water systems and the options available to me. Liz represented MillTown extremely well, and I would be very happy to have her back for future work or inspections. Great experience overall.
Cayla Maguire
a month ago
We had our AC unit replaced. Eric Jaden Luke and Anthony did a great job. They were professional and cleaned up after themselves. Answered all my questions on the walk through when the job was done and welcomed me as a new customer. The house is already feeling so much better with the new unit. 10/10 will recommend.
GREG HAZARD
7 months ago
Originally called for blocked drain pipe to drywell. Took several visits to finally have them run a snake and camera. Determination was frozen pipe and they couldn't do anything about it - leaving me the customer to purchase hose to suck out standing water, blow warm air into pipe, add de-icer liquid and continue snaking the pipe on my own. Total cost was over $1800. The inside connection to the drain pipe was replaced with minimal materials. Overall, I was not satisfied with the result (drain still clogged) and the cost for work performed seems way out of proportion.
Service Area
MillTown Plumbing, Heating, Cooling and Electrical serves 60 cities in the Boston area.
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Cities Served
MillTown Plumbing, Heating, Cooling and Electrical FAQ
Services
Hours of Operation
Business Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
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