MillTown Plumbing, Heating, AC & Drain Cleaning
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.3 out of 5 stars based on 65 customer surveys conducted through GuildQuality.
5
44
4
12
3
0
2
5
1
4
4th year as a Best Pick Call

Company Message Regarding COVID-19

We are following CDC protocol and maintaining social distancing as well as implementing extreme cleaning of tools, work area, and personnel.
"We're committed to offering honest answers to all of your plumbing, heating, cooling, and drain cleaning questions, and we provide cost-effective, permanent solutions as well as reliable emergency service to keep your home healthy and safe."

Brian Kearney | Operations Manager
Company Information
Services Offered
MillTown provides commercial and residential customers with services including rodding, camera inspection, sewer line replacement, jetting, root removal, and excavation.
Services Not Offered
The company does not pump or repair septic tanks.
Company History
Founded in 1979, the local company has been family owned and operated for two generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
131 Stedman Street Unit 6
Chelmsford, MA 01824
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2255

Compiled Score:

MillTown Plumbing, Heating, AC & Drain Cleaning has received 4.3 out of 5 stars based on 65 customer surveys conducted through GuildQuality.
5
44
4
12
3
0
2
5
1
4
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
03/16/2020

No review comments provided

Review by
03/15/2020

No review comments provided

Review by
02/10/2020

“I believe my service person was Kevin. He was really friendly and kept me informed at all times.”

Review by
02/10/2020

No review comments provided

Review by
01/29/2020

“They were prompt, professional, and they did a good job.”

Review by
01/29/2020

“I was satisfied with how professional the people were and the knowledge of the technician. They are everything you want in a service company.”

Review by
01/29/2020

No review comments provided

Review by
01/28/2020

“I would definitely recommend MillTown Plumbing. They were good to work with.”

Review by
01/28/2020

“They did a great job. They showed up in the morning and in the afternoon I had AC. We have had no problem with the system at all. Very happy with their work!”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

“I would like to recognize the installer for exceptional service.”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

“The company met my expectations with the finish product.”

Review by
01/28/2020

No review comments provided

Review by
01/26/2020

“Pedro this time. All employees that I have dealt with over the years have been extremely helpful, competent and professional.”

Review by
01/24/2020

“I called MillTown Plumbing with several jobs. An estimator came to evaluate the price of the work needed. He said the faucet would cost 500 dollars, but when I called another company they said it could be done for 125 dollars.”

Review by
01/23/2020

“I love MillTown. They are friendly and diligent. I would hire them again.”

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

“The person who came out was very informative and friendly.”

Review by
01/21/2020

“I would comment that your Master Plummer, Terry Oelmann, is doing Milltown a great deserve with the unnecessary exorbitant estimates he is providing to prospective customers.”

Review by
01/21/2020

“Nope - they used to be good - they screwed up a tub drain and ended up back multiple times to try and fix it.”

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

No review comments provided

Review by
01/20/2020

“MillTown Plumbing provided great service; they were on time, and the technicians are knowledgeable and efficient.”

Review by
01/20/2020

“The staff at MillTown Plumbing are very professional. I am greatly satisfied with the work they did and with my new water heater.”

Review by
01/20/2020

“I would like to recognize Terry and Brian Kearney for their exceptional service.”

Review by
01/18/2020

No review comments provided

Review by
01/18/2020

“I would recommend them.”

Review by
01/18/2020

“I would like to recognize the plumber. He was excellent and was here a couple of times. he's always very polite and knows what he's doing.”

Review by
01/17/2020

“We have had a number of visits from Mill Town Plumbing. From bathroom plumbing issues to washer/dryer installations, to kitchen faucet installation. We have always been very happy with the professionalism of the individuals who provide the service as well as the timeliness in which they address our problems. The work area is always left neat and the job is always done right the first time. We would recommend, and do recommend Mill Town to all of our friends and co-condo dwellers.”

Review by
01/17/2020

“Response time was quick. We had an emergency situation and appreciated the effort. Both the office and plumber were friendly and polite.”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“Excellent workmanship, neat, always on time. I have used Mill Town several times and have always had a great experience!!”

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

No review comments provided

Review by
01/16/2020

“While the plumbers were very knowledgeable, the price charged was outrageous. I had pre-purchased a garbage disposal. They charged me $400 for a 20 minute install. Then they charged me over $200 to replace a valve in my shower. While the work was fine I feel they took advantage of me on the pricing.”

Review by
10/23/2018

“They gave advice on some other projects and what I could potentially do in the future. It was really nice to chat with them.”

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

“They meet my expectations.”

Review by
10/06/2018

No review comments provided

Review by
10/05/2018

“I'd like to recognize the guy who did the job. He showed up, was friendly, personable. He didn't mind that I was present during the time of the job. I was interested in what was going on, and he never made me feel like I was pressuring him or that I shouldn't be there.”

Review by
10/01/2018

No review comments provided

Review by
10/01/2018

“happy the job was completed.”

Review by
09/26/2018

“I was most satisfied with the overall quality of the job.”

Review by
09/25/2018

“All, they were amazing.”

Review by
09/25/2018

No review comments provided

Review by
04/02/2018

“We use them frequently.”

Review by
03/27/2018

“They were good.”

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

“The pricing I was quoted was reasonable.”

Review by
10/26/2016

“They did some work on my kitchen faucet. Overall, I’d give them an A.”

Review by
10/26/2016

“They were on time and did a great job with the work. They didn’t overcharge us. We had them do some exploratory things. It all worked out for us. They installed a garbage disposal in our sink and checked our filter in our refrigerator. Overall, they deserve an A. If a friend is looking for a plumber I would be very likely to recommend them.”

Review by
10/26/2016

“They put in a new faucet. I think they cleaned the main drain or did some maintenance on the main drain. They did other minor things. They deserve an A. They even came back when I had a question. It was a really good experience, really good. As far as cleanliness, they could have done better and could have been a little bit more careful.”

Review by
10/26/2016

“They did work on my kitchen sink. I haven’t had any problems at all and I was really pleased with them. Any time I’ve had them, they've been very good. I’d go with A+ on my overall experience because if I had a problem, they were right back here and everything. I recommend them to my friends and neighbors.”

Review by
10/26/2016

“I had a couple of properties, so in my unit they fixed the heater. The main issue was the pipes and I just called to verify them. The problem was actually outside my unit but it was leaking through my unit. The guys went in a fixed the problem. I’d give them an A for the overall experience.”

Review by
10/26/2016

“They did a garbage disposal for us. They are very nice. They were quick, nice, and neat. They came out twice and both times they were really nice to deal with. I’d give them an A.”

Review by
10/26/2016

“They didn’t fix my plumbing. I had a backed up sewer and I think their sewer snake got stuck in there and they couldn’t get it out. I had to hire somebody else to fix it. Overall, they deserve a D. The people who handled the phone are just basically operators so they were alright. I got charged for work when they broke their tool. They said it was my fault and I had to pay for their tool. Everything was just kind of bad.”

Review by
10/24/2016

“They did some drain work for me. Overall, my experience could be graded as A-.”

Review by
10/24/2016

“They did some drain work for me. I’d say they were an A company for what they did. I have no complaints on my end and I’d have them again in a minute. I like that I call them and they come out the same day.”

Review by
10/24/2016

“I did not have any complaints with the drain work they did for me.”

Review by
10/24/2016

“My experience was not good with them. They quoted me one thing and they billed me something completely different. They did drain work for me. Overall, I’d give them a D.”

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