Russell Roofing & Exteriors
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Russell Roofing & Exteriors has received 4.5 out of 5 stars based on 150 customer surveys conducted through Our Research Partners.
5
110
4
13
3
16
2
8
1
3
2nd year as a Best Pick Call
"If it's Russell, it's right. Guaranteed. Russell Roofing is based on the core values of honesty, integrity, and respect. These apply in our dealings with our employees, customers, suppliers, and community. We continually strive to improve in order to provide better solutions and value to our over 20,000 customers."

Russ Kaller | Owner
Company Information
Services Offered
Russell Roofing & Exteriors builds and installs seamless aluminum and custom-fabricated copper gutter systems for residential and commercial customers. The company also replaces and repairs slate, tile, copper, metal, asphalt, and cedar roofs as well as all flat roof systems.
Warranty
The company provides lifetime warranties on labor and materials through GAF and CertainTeed.
Company History
Russell Roofing began in 1992.
Distinctions
The company has won several national, regional, and local awards. Russell Roofing & Exteriors is certified at the highest level with GAF as a Master Elite Roofer and with CertainTeed as a Select ShingleMaster.
Employee Information
Employees undergo drug testing, background checks, and driver's license checks.
Areas Served
Allentown, Beverly, Bordentown, Burlington, Chesterfield, Columbus, Florence, Hainesport, Hightstown, Hopewell, Jobstown, Juliustown, Lawrence Township, Lumberton, Maple Shade, Marlton, Medford, Moorestown, Mount Holly, Mount Laurel, Palmyra, Pennington, Princeton, Princeton Junction, Rancocas, Riverside, Riverton, Roebling, Trenton, Vincentown, Willingboro, Windsor, Audubon, Barrington, Bellmawr, Berlin, Blackwood, Camden, Cherry Hill, Clarksboro, Clementon, Collingswood, Gibbsboro, Gibbstown, Glassboro, Glendora, Gloucester City, Haddon Heights, Haddonfield, Lawnside, Magnolia, Mantua, Merchantville, Mickleton, Mount Ephraim, Mount Royal, Mullica Hill, National Park, Oaklyn, Paulsboro, Pennsauken, Pitman, Richwood, Runnemede, Sewell, Sicklerville, Somerdale, Stratford, Swedesboro, Thorofare, Voorhees, Wenonah, West Berlin, Westville, Woodbury, Woodbury Heights
Address
1200 Pennsylvania Avenue
Oreland, PA 19075
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
13VH03400300

Compiled Score:

Russell Roofing & Exteriors has received 4.5 out of 5 stars based on 150 customer surveys conducted through Our Research Partners.
5
110
4
13
3
16
2
8
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/14/2021

No review comments provided

Review by
10/11/2021

“The roofers worked efficiently and cleaned up every day. Our roof looks great!”

Review by
09/16/2021

No review comments provided

Review by
09/15/2021

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Review by
09/15/2021

“Absolutely! The installers and the office team were terrific.”

Review by
09/14/2021

“Russell Roofing is truly an expert roofing company, which has addressed our issues with flat roofs. Everybody I had contact with was friendly and pleasant to work with.”

Review by
09/14/2021

No review comments provided

Review by
09/14/2021

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Review by
09/14/2021

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09/14/2021

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09/14/2021

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Review by
09/08/2021

“They met all of my expectations!”

Review by
09/08/2021

“I am very happy with Russell Roofing. I thought they did a great job. I have no complaints at all.”

Review by
09/07/2021

“I can not say enough about Ryan Fry and his team. Ryan is professional, dependable and trustworthy. He went above and beyond with providing services.”

Review by
09/07/2021

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09/07/2021

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09/07/2021

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Review by
09/07/2021

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Review by
09/07/2021

“I was a little disappointed with the quality of the repair to the beam and the roof. After they were finished, when it rained, there was a puddle on the roof near the drain that didn't seem like it should have been there.”

Review by
09/07/2021

“Russell used to be terrific and I used to recommend them to evryone who needed roofing and/or gutters. Now I recommend them with reservations.”

Review by
09/04/2021

No review comments provided

Review by
09/02/2021

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Review by
09/02/2021

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Review by
08/30/2021

“They're hard working and I'm completely satisfied.”

Review by
08/30/2021

“Russell Roofing was professional from start to finish. They came out to our home to assess the damage and gave us a bid for the work to be done. I was pleasantly surprised at how quickly they responded to my phone call and they scheduled the job as quickly as they were able to. When they did the work, they kept control of the area the whole time and kept the area free of debris on the ground. I very much appreciated how quickly and carefully they worked and I can highly recommend them. I will definitely use them again.”

Review by
08/29/2021

“Russell Roofing customer service has been exceptional! They were the only company, of the many we called, that was able to properly identify and resolve our various roof leaks. Every employee we came in contact with was very knowledgeable, responsive and made us feel like they truly cared, as if it was their own home. We highly recommend!”

Review by
08/29/2021

No review comments provided

Review by
08/29/2021

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Review by
08/29/2021

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Review by
08/29/2021

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Review by
08/29/2021

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Review by
08/29/2021

““You get what you pay for” does not apply here. After a new roof and two new chimneys, we still have a leak.”

Review by
08/28/2021

No review comments provided

Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

“These guys were excellent. They communicated everything they were doing, and their work is clean, and they were mostly done in a day. we did have one big change-order due to problems with the structure that were impossible to see clearly before tearing off the old roof. Even with that change, the work was done in a day. I had some minor concerns about a few details after reviewing their work, but our PM responded quickly and they addressed all of them the next day. Overall, the experience was excellent and I would do it again.”

Review by
08/27/2021

“Russell is an excellent company to work with. They do quality work and have great people to work with. As a result, they can take a long time to get scheduled, and also due to the nature of roof work, their schedules are subject to change due to other circumstances. They could do better about communicate this to clients. This is my second major project with Russell and there was a bit of a disconnect between the sales rep and defined scope versus what was ultimately installed. Russell was very responsive to it and addressed it (work that was "bought" was not installed resulting in their having to come back out and remobilize), but it was a little frustrating to have to be the one pointing this out (multiple times).”

Review by
08/26/2021

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Review by
08/26/2021

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Review by
08/26/2021

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08/26/2021

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Review by
08/26/2021

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Review by
02/21/2021

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Review by
02/20/2021

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Review by
02/20/2021

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Review by
02/20/2021

“The crew from start to finish was friendly and professional. The work was begun on schedule and completed rather more quickly than expected given the weather forecast for the week. They photographed every set of the project and made it available to us since were about to see the roof in person. The estimate based on drone photography and a visual inspection of the roof covered a 'worst case scenario' as well as a 'best case scenario.'”

Review by
02/20/2021

“Job well done.”

Review by
02/20/2021

No review comments provided

Review by
01/29/2021

“Wonderful work I will recommend them to everyone”

Review by
01/20/2021

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01/20/2021

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Review by
01/17/2021

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Review by
01/11/2021

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01/11/2021

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01/11/2021

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Review by
01/08/2021

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Review by
01/08/2021

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Review by
01/08/2021

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Review by
01/08/2021

“So far great quality however I can't get onto the roof to do anything with it. Russel Roofing comes, analyzes the issue and provides quality work.”

Review by
01/07/2021

“They promised to complete the job in 8 weeks, and it took 3 months before they got to it.”

Review by
01/06/2021

No review comments provided

Review by
01/05/2021

“Being a good and faithful customer since 2010, I never had an issue with Russell Roofing. I always spoke highly of them and always pleased with their work until May 2020. Even in 2019 people told me how they would not return phone calls, I was shocked because it never happened to me, they were always prompt until now.”

Review by
01/04/2021

“I would recommend this company based on their professionalism and on the quality of workmanship they deliver.”

Review by
01/04/2021

No review comments provided

Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

“Russell Roofing is one of the region's most experienced roofers and especially capable with the more challenging jobs involving the match to historic roofing materials.”

Review by
01/04/2021

No review comments provided

Review by
01/02/2021

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Review by
12/29/2020

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Review by
12/29/2020

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Review by
12/29/2020

“They were late getting started doe to the pandemic but did a very good job. Even repaired some damaged plywood from a previous job that was never properly corrected”

Review by
12/29/2020

“I had requested Leafguard gutters and Pacific-blue siding, and they gave me Oxford blue.”

Review by
12/29/2020

“I think the company does excellent work. My problem is that they have too much going on and thus makes it hard to get ahold of them. So if you need something quickly, I wouldn't recommend them right now.”

Review by
12/29/2020

“The quality of work Russell Roofing did was good. However, it took a long time to get the installation scheduled.”

Review by
12/28/2020

“Russell Roofing was quick to return our phone call and we arranged an appointment for them to come out and inspect the job and provide a quote. They responded promptly with the quote and once the supplies (skylights) arrived at their location they scheduled the work and completed it in a timely manner. Of of their personnel were friendly and courteous. We will used them again if we need them. Highly recommended!”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

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Review by
12/28/2020

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Review by
12/28/2020

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12/28/2020

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12/28/2020

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Review by
12/27/2020

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Review by
12/26/2020

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Review by
12/25/2020

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Review by
12/24/2020

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Review by
12/24/2020

“Their work is top quality and, in addition, you feel like a customer for life, which is key given the importance of your home's roof.”

Review by
12/24/2020

“Brian was very nice and stood by his word.”

Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
12/23/2020

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Review by
03/18/2020

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Review by
03/17/2020

“I don't think the company is ethical. They nearly doubled the quote once they arrived, and it took them 18 weeks to arrive and the salesperson wrote in my contract they would arrive in 10 weeks. I honestly think they forgot about my project.”

Review by
03/02/2020

“I have recommended them to others already.”

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