Guardian Roofing, Gutters & Insulation
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Guardian Roofing, Gutters & Insulation has received 4.8 out of 5 stars based on 1032 customer reviews. Learn about Our Research Process.
5
941
4
64
3
3
2
6
1
18
3rd year as a Best Pick
Call
"Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost 20 years. From the first call to the final installation report, to ongoing warranty protection, the family-owned-and-operated company has earned the trust of customers and team members."

Lori Swanson | Owner
Company Information
Services Offered
Guardian Roofing, Gutters & Insulation specializes in gutter and gutter guard installation, as well as gutter cleaning. The company also provides roof replacement and repairs, roof cleaning, moss removal, preventative maintenance, attic exclusion services, masonry, carpentry, skylights, and ventilation.
Warranty
The company offers manufacturer-backed workmanship guarantees as well as lifetime and extended warranty coverage.
Company History
Guardian was founded in 2005.
Distinctions
The company is an RCAW member, a GuildQuality Guildmember, an Owens Corning Platinum Preferred Contractor, and a GAF Master Elite Roofer. Guardian received the GuildQuality Guildmaster award in 2013 and 2021, was included in Roofing Contractor magazine's 2017 Top 100 Roofing Contractors list, and founded the Halo Project.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish
Address
4020 Auburn Way N
Auburn, WA 98002
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
Closed
Licenses
GUARDR*847RO

Compiled Score:

Guardian Roofing, Gutters & Insulation has received 4.8 out of 5 stars based on 1032 customer reviews. Learn about Our Research Process.
5
941
4
64
3
3
2
6
1
18
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Review by
07/14/2024

“All was above expectations!!”

Review by
07/13/2024

No review comments provided

Review by
07/13/2024

No review comments provided

Review by
07/04/2024

“Guardian gave us a competitive price the first time they met with us and didn't engage in any "hard sell" or high pressure tactics.”

Review by
07/03/2024

No review comments provided

Review by
07/01/2024

“Jimmy Brown was friendly and personable throughout his roofing presentation. He did a good job of showing us our options. Edwuin Ruiz and his team Did a outstanding job on the roofing. We were amazed how they clean up before they left every day. I provided them with touch up paint and they made good use of it. The Roof is beautiful. And displays their pride in their workmanship. We would highly recommend Guardian Roofing.”

Review by
07/01/2024

“They did a great job of explaining what was needed. The workmen who came out were very efficient and very pleasant to deal with”

Review by
07/01/2024

No review comments provided

Review by
07/01/2024

“While the work the team does is quality the commnication between contractors, managers and office personnel is horrible.”

Review by
06/26/2024

No review comments provided

Review by
06/25/2024

“I would be happy to recommend Guardian roofing and gutters to anyone who is looking to replace their roof. Everyone is so knowledgeable and professional. Getting a new roof is never easy. But the staff at Gaurdian roofing took great pride in making sure that we understood what needed to be done and saw that it was done correctly.”

Review by
06/12/2024

“Another good experience! The crew was professional and courteous, answering all our questions. Greatly appreciated how clean they left everything after completing work.”

Review by
06/11/2024

“Erick and crew are highly professional and informative. I would recommend them to anyone.”

Review by
06/10/2024

No review comments provided

Review by
06/05/2024

No review comments provided

Review by
06/01/2024

“Great service with awesome communication”

Review by
05/20/2024

No review comments provided

Review by
05/13/2024

No review comments provided

Review by
05/05/2024

No review comments provided

Review by
04/30/2024

No review comments provided

Review by
04/30/2024

No review comments provided

Review by
04/30/2024

No review comments provided

Review by
04/30/2024

No review comments provided

Review by
04/26/2024

“Yes”

Review by
04/21/2024

No review comments provided

Review by
04/08/2024

No review comments provided

Review by
04/08/2024

“Guardian completely replaced our 27 year old roof. The initial assessment was very detailed, including a video of their inspection crawling around the attic space. The removal and installation was professionally and efficiently done. We had some water damage that was repaired with new plywood in some tricky spots. They also changed the ventilation to the attic to avoid further water issues. From beginning to end, the process was excellent.”

Review by
04/05/2024

“Prompt communication. Efficient. Friendly.”

Review by
04/04/2024

No review comments provided

Review by
04/04/2024

No review comments provided

Review by
04/04/2024

No review comments provided

Review by
04/03/2024

“Andrew, our estimator, and the work crew were professional throughout the process. I would recommend them for roofing replacement”

Review by
04/02/2024

No review comments provided

Review by
03/26/2024

No review comments provided

Review by
03/22/2024

No review comments provided

Review by
03/22/2024

No review comments provided

Review by
03/22/2024

No review comments provided

Review by
03/22/2024

“I would absolutely recommend.”

Review by
03/08/2024

No review comments provided

Review by
03/07/2024

No review comments provided

Review by
03/07/2024

No review comments provided

Review by
03/05/2024

No review comments provided

Review by
03/05/2024

No review comments provided

Review by
03/03/2024

No review comments provided

Review by
03/02/2024

No review comments provided

Review by
02/26/2024

No review comments provided

Review by
02/22/2024

“Everyone from those that answered the phones to those that completed the installation were very professional and a pleasure to do business with.”

Review by
02/20/2024

No review comments provided

Review by
02/19/2024

No review comments provided

Review by
02/19/2024

No review comments provided

Review by
02/14/2024

No review comments provided

Review by
02/04/2024

No review comments provided

Review by
02/01/2024

No review comments provided

Review by
01/30/2024

“Great service - very customer oriented.”

Review by
01/25/2024

No review comments provided

Review by
01/25/2024

No review comments provided

Review by
01/25/2024

No review comments provided

Review by
01/25/2024

No review comments provided

Review by
01/21/2024

No review comments provided

Review by
01/03/2024

“Nope. Work was good but everything else was amateur hour. Scheduling had zero communication. When the crew showed up to do the job they did not say hello or ring the doorbell for an introduction or to tell us that they were done. Extremely unprofessional.”

Review by
12/29/2023

No review comments provided

Review by
12/29/2023

No review comments provided

Review by
12/29/2023

No review comments provided

Review by
12/14/2023

No review comments provided

Review by
12/12/2023

No review comments provided

Review by
12/11/2023

No review comments provided

Review by
12/06/2023

No review comments provided

Review by
12/05/2023

“I was impressed.”

Review by
12/05/2023

“Horrible experience from start to finish. The gutters are adequate but the re-roof project was a total disaster, which is so sad, since they did a perfect job on my second house next door in 2014. The salesman, Joshua, promised that my beautiful gardens would be protected all around the house with plastic and a "really neat netting system that catches all the debris" but in reality there were two 3 foot strips of plastic and netting just near the dump trailer on the rip off day only. Hundreds of nails and shingles all over and more still being found 2 months later. I made the mistake of believing the salesman, based upon my previous great experience, and he pounced on me/us (my partner was also duped--and he is usually the one who does extensive research before a purchase). We should have read the contract--which was just boiler plate for Guardian's contractual protection; the only customized portion was a mostly non-quantified list of materials--before putting down a deposit. We were conned into lead boots for the cast-iron vents, and getting a new chimney cap--which was huge disaster of a project, taking way too much time and mess when just some minor tuck=pointing type repairs of cracks would have been sufficient. We were given no options for different levels of products--just go for the expensive. Which is great for your two companies and all the commission-based folks.I also should have been there when the project started, but since the start date was pushed off three days I had to meet a business obligation that I had put off trying to accommodate the project. If I had been here I would have stopped the project rather immediately for lack of promised protection of the yard, lack of communication (or ability to communicate with) Jorge the project leader, lack of any explanation at any time in any way of what exactly each stage of the project would entail.No, the gutters are not anchored to the ends of the roof beams as promised. No there wasn't just "a small amount" of dust and debris in the attic--the entire house and yard, inside and out was littered with nails and shingle debris and concrete dust invaded all the vents of the house as well as completely coating the exterior.The underlying shiplap of the roof, which had indeed been damaged by a previous shingling job by Home Depot 15 years ago, was rather completely further shattered especially in one area, even though the salesman promised that would not happen. But when it takes three power roof vents and four tries before you get it right, then there's bound to be a compromised support structure. So my partner provided Carlos with the solution--and the lumber--to make a rough box frame to attach the final power roof vent.Besides the extensive but temporary mess of roofing debris flying everywhere around the yard, there were also two roof vents that were supposed to be replaced but were missed and had to be added later, plus permanently cracked original bricks in the chimney and aluminum trim coil which is permanently damaged in one area. Most of the tar marks on the vinyl siding are now cleaned up, but I'm still finding more to clean off with fast orange cleaner. Gouges, however, will be permanent..And then there's the actual shingling material, which I am not confident is installed correctly. Most of the damaged roof line edges were cleaned up so at least the edge is straight,, but I just noticed yesterday that a few more of the high-rise ridge cap shingles are cracking, after quite a few had already been replaced.I supposedly had a 10% discount to begin with, as previous customer, but there were no line items in the proposal to compare pricing. (Guardian had a 10% special going on for anyone 2 weeks ago). The salesman said it would have been more than I paid in the end, according to "his notes", which we never saw, except for the Horrible experience from start to finish. The gutters are adequate but the re-roof project was a total disaster, which is so sad, since they did a perfect job on my second house next door in 2014. The salesman, Joshua, promised that my beautiful gardens would be protected all around the house with plastic and a "really neat netting system that catches all the debris" but in reality there were two 3 foot strips of plastic and netting just near the dump trailer on the rip off day only. Hundreds of nails and shingles all over and more still being found 2 months later. I made the mistake of believing the salesman, based upon my previous great experience, and he pounced on me/us (my partner was also duped--and he is usually the one who does extensive research before a purchase). We should have read the contract--which was just boiler plate for Guardian's contractual protection; the only customized portion was a mostly non-quantified list of materials--before putting down a deposit. We were conned into lead boots for the cast-iron vents, and getting a new chimney cap--which was huge disaster of a project, taking way too much time and mess when just some minor tuck=pointing type repairs of cracks would have been sufficient. We were given no options for different levels of products--just go for the expensive. Which is great for your two companies and all the commission-based folks.I also should have been there when the project started, but since the start date was pushed off three days I had to meet a business obligation that I had put off trying to accommodate the project. If I had been here I would have stopped the project rather immediately for lack of promised protection of the yard, lack of communication (or ability to communicate) with Jorge the project leader, lack of any explanation at any time in any way of what exactly each stage of the project would entail.No, the gutters are not anchored to the ends of the roof beams as promised. No there wasn't just "a small amount" of dust and debris in the attic--the entire house and yard, inside and out was littered with nails and shingle debris and concrete dust invaded all the vents of the house as well as completely coating the exterior.The underlying shiplap of the roof, which had indeed been damaged by a previous shingling job (without sheathing) by Home Depot 15 years ago, was rather completely further shattered especially in one area, even though the salesman promised that would not happen. But when it takes three power roof vents and four tries before you get it right, then there's bound to be a compromised support structure. So my partner provided Carlos with the solution--and the lumber--to make a rough box frame to attach the final power roof vent.Besides the extensive but temporary mess of roofing debris flying everywhere around the yard, there were also two roof vents that were supposed to be replaced but were missed and had to be added later, plus permanently cracked original bricks in the chimney and aluminum trim coil which is permanently damaged in one area. Most of the tar marks on the vinyl siding are now cleaned up, but I'm still finding more to clean off with fast orange cleaner. Gouges, however, will be permanent..And then there's the actual shingling material, which I am not confident is installed correctly. Most of the damaged roof line edges were cleaned up so at least the edge is straight,, but I just noticed yesterday that a few more of the high-rise ridge cap shingles are cracking, after quite a few had already been replaced.I supposedly had a 10% discount to begin with, as previous customer, but there were no line items in the proposal to compare pricing. (Guardian had a 10% special going on for anyone 2 weeks ago). The salesman said it would have been more than I paid in the end, according to "his notes", which we never saw, except for the line item where he had $7000 plus listed for plywood. Why so much? "well, lumber is expensive now and hard to get, but we have our own special supply coming in from Canada.." Just more lies--80 sheets of CDX sheeting is roughly $1500--retail. No special supply line, just the local delivery company that everyone uses. I did get $2500 off after tense negotiations with general manager Jeff due to "lack of transparency" regarding the degree and amount of mess. Also, he did agree to replace the spark arrestor/flue cap, after originally refusing to. But the flue Guardian put in was a different size, and Jorge's attempt to cut and squeeze it back in was a disaster, so they did provide a visually acceptable flue cap in the end.There's more that went wrong, but this probably exceeds a reasonable length already. I am not confident in the integrity or longevity of this expensive roof--despite any guarantees, as I have had those before, and would love to have an actually competent company independently evaluate the finished product”

Review by
11/28/2023

No review comments provided

Review by
11/28/2023

No review comments provided

Review by
11/27/2023

“They did an excellent job. I am very happy with the work that was completed.”

Review by
11/27/2023

“Arrived per appointment and finished with stated time frame.”

Review by
11/22/2023

“The project was not inexpensive, but addressed a number of things related to the roof (chimney, gutters, sagging roof, etc.). The crew worked well and did nice work overall. There were a few minor hiccups, but things were quickly addressed and resolved by the foreperson. I'm not wild about their various departments, as it leads to some confusion on billing and stages of completion. If you've worked with them, you likely know what I'm referring to. I did appreciate the notices of crew deployment and most of the were accurate. We had one or two where we received a notice of someone coming and they did not or were delayed. Overall, I'm satisfied with the work and will see how things work through the first wet season.”

Review by
11/22/2023

No review comments provided

Review by
11/18/2023

“They did an excellent job, and didn't leave a mess. I was very pleased with it.”

Review by
11/13/2023

“They impressed me. They did a great job, and they worked with us on the payments. Overall, it was a very positive experience.”

Review by
11/12/2023

No review comments provided

Review by
11/11/2023

“Guardian Operations did a really good job.”

Review by
11/09/2023

“It was, overall, a very good experience.”

Review by
11/08/2023

“Guardian replaced our carport roof seven years ago, so we were comfortable returning to them for a competitive bid on the house roof. Needless to say, we ended up staying with them and are so pleased that after all this time, Guardian is still doing great work.”

Review by
11/07/2023

No review comments provided

Review by
11/06/2023

No review comments provided

Review by
10/31/2023

No review comments provided

Review by
10/29/2023

No review comments provided

Review by
10/28/2023

No review comments provided

Review by
10/27/2023

“Working with Guardian Roofing was a real pleasure. I am 100% happy with everything. Thanks!”

Review by
10/27/2023

No review comments provided

Review by
10/26/2023

No review comments provided

Review by
10/25/2023

No review comments provided

Review by
10/25/2023

No review comments provided

Review by
10/24/2023

“They did a great job on installing my new gutters.”

Review by
10/23/2023

No review comments provided

Review by
10/21/2023

No review comments provided

Review by
10/19/2023

No review comments provided

Review by
10/19/2023

No review comments provided

Review by
10/19/2023

No review comments provided

Review by
10/18/2023

No review comments provided

Review by
10/17/2023

No review comments provided

Review by
10/17/2023

“good people”

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