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“Description of project and execution made just as proposed”
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“Thejyvwrrecthe very best of the many service and repair people I have had over the 20 years I have owned my 1906 built house!”
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“Jeff took the time over multiple visits to help me plan and select the correct products and service. Wonderful experience.”
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“I have already recommended Russell Roofing to my neighbors.”
“Great work on installing new windows and screen door. I would highly recommend Russell Roofing.”
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“I'd recommend based on the work, but provide a heads up that they will live some mess.”
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“All persons involved were very professional. The siding looks excellent.”
“This is the second time I have used them and I have been very, very happy on both occasions. I have referred them to friends in the area and they have contacted them.”
“We're pleased with the work so far. Time will tell how the roof wears, but no problems so far. The jury is out on the replacement skylight, which is very different from the one it replaced. I had expected a major upgrade, but it's not clear that it is so far. We'll know more as the weather warms.”
“Excellent work and customer service”
“The work itself on the roof was excellent. We are sure the roof is going to last a lifetime. The experience with our salesperson/project manager, however, was often - and remains - stressful and uneven.”
“Fantastic experience from the initial sales call to the final “walk-through!””
“I've used Russell twice, so obviously I'm a satisfied customer. A full service supplier, handling roofing, siding and attic insulation!!”
“They did a great job!”
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“They were very professional, well-prepared and did a great job. Obviously they know what they are doing. I am happy with the completed project.”
“The company hung in with us through the pandemic and a year of negotiations, meetings, and church committee questions. Once the job was started the job flowed smoothly. It seems that the company is very busy so it took a while to get on their calendar to have the job start.”
“They do great work. The satisfactions is really good.”
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“No, not likely to recommend Russell Roofing to a friend.”
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“They do great, clean, and neat work. They are also very personable, and it was good all the way through.”
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“Overall, we are VERY satisfied with our windows and install. The crew was very professional and the price was unbeatable.”
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“I would but I think the price is high.”
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“The best roofers I’ve used.”
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“If I have opportunity, I will dissuade any friend or family from using Russell Roofing.”
“Russell lived up to its reputation as the best in their field. From consultation to completion, they are the best. Travis and John were exceptional. Will use Russell again. Quality workmanship.”
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“Good work from what I can tell”
“I have used them in the past and had excellent work done both times.”
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“I would recommend them for the roofing and window services, not for gutters or follow through care.”
“Russell did an extremely effective job in my roof replacement. Everything was done in a timely fashion and the site was left neat and tidy Pete, the Project Manager kept me appraised before hand as to what to expect and the outcome speaks for itself.”
“Well thought out planning and design on a complicated roof. Creatively considered different ways to handle bumps, curves etc on our difficult roof. After considering many competitors, we decided to go with Russell Roofing because they were able to develop a plan for venting the roof and not “we will see when we get there” approach. In addition, Russell Roofing was able to be up front and transparent about costs of the “worst case scenario” of the plywood decking, something the competitors were unable to do. Communication: I always got a call, text, or email back with updates, response to questions. This is something I found to be rare and unusual in the roofing world. I appreciate their professionalism. We would choose Russell Roofing over and over again. Honest. Transparent. Responsive. Creative. Expert at their craft.”
“I am likely to recommend Russell Roofing to a friend because they do really excellent work in a timely fashion.”
“They did a good job and cleaned up well after themselves. They were a pleasure to work with.”
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“They do effective work, and I appreciate that they are organized.”
“NO. Look at your documents carefully. I feel that I was misled by the project manager. On a previous job, I had a great project manager who had everything in order. Single and elderly ladies should have someone with them when getting the explanations and paperwork so as not to feel taken advantage of.”
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“They weren't cheap, but they got it done quickly. I was really impressed with how quickly they made a new roof happen, old roof stripped right down to the rafters, redecked and reshingled in two days. These guys have the logistics wired. And because I had what we thought was an active leak, they bumped me to the head of the line. And I like their guys, Josh and Dominic and the rest.”
“Russell Roofing has performed in an excellent manner from their receptionist to the supervisor at our job site.”
“In all my life I’ve found value not price to be the best choice. I am delighted with the value Russell Roofing delivered for both roof replacement and building a new back porch for our home.”
“I would strongly recommend Russell Roofing due to the superior workmanship.”
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“Maybe, with a very big caveat. Russell gives themselves outs on almost every aspect of the job, but they are not happy or pleasant when the shoe is on the other foot. Your GM is extremely rude and not customer friendly or pleasant.”
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