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“There was some miscommunication with the sales team and the crew.”
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“Total roof repair and replacement was completed in 1 day when I expected 2, maybe 3 days, The clean-up effort was spectacular including returning plants purchased for replanting to the place they were originally before the job started. All the workers performed their duties in what I would describe as "in a professional manner".”
“The process was easy. Joe answered all of my questions and made me comforted with my purchase.”
“They were very thorough in their inspection, quote and choices given. They explained each option and the benefits of each one in great detail. Nice to deal with all around.”
“The roof actually looks great. It was completed in a timely manner. But the the siding repair was supposed to be included. I was told someone would reach out to me and they never did. I got another contractor to come and complete the siding repair, and the dumpster was in my driveway for weeks and I finally reached out and it was removed the next day. But it was in a very inconvenient spot for all that time,”
“Much pricier than other roofers in my area.”
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“I am likely to recommend G. Fedale Roofing to a friend. I'd elaborate more as to why, but I'm in the middle of doing something.”
“Very professional, no high pressure sales pitch, an eye for details, any concern addressed in a timely fashion.”
“G. Fedale Roofing has done 2 of my homes, and they have done an excellent job each time.”
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“G. Fedale Roofing and Siding offers good quality work and had a good team.”
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“All the personnel I spoke with were very pleasant and helpful”
“The team that showed up to do the work was respectful to me and my home. They took care with everything they did.”
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“Be cautious that there could be a lot of miscommunication working with G. Fedale Roofing and Siding. They hired a third party contractor that was not appropriate for the job. There was also a lot of back and forth trying to figure out who could do it correctly in which did take a toll on us as the consumer.”
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“You are always on time, courteous and hard working.”
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“You roofing team completely failed to treat my property with respect, the project was underestimated regarding time, so the first night they worked on the roof without adequate lighting which compromised both their safety and the quality of their work, they were alone, both with the old roofing materials and with their personal trash. They created safety issues for our family and our dogs as a result.”
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“I liked the fact that there was no high pressure Sales approach. I felt that I controlled the flow of the project. I also liked the openness of the Sales person during the discussion of the project.”
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“Ease of scheduling and project management.”
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“Quality work. Good clean up and anything broken was repaired or replaced.”
“Great customer service & communication great work”
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“I always recommend G. Fedale Roofing and Siding.”
“Very professional. I did not have to wait long to get the job done.. Would definitely use this company again”
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“The crew was very punctual everyday and worked hard in the cold weather and were very accommodating to my wife so she could use the garage for her car. Matanna was also very accommodating with all my needs and was very helpful in the finishing phases of the project. I will definitely recommend your company”
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“Air quality job done at a reasonable price”
“I have already recommended you to several friends.”
“Excellent service from start to finish.”
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“Good sales pitch, disappointing follow through. Project started 5 weeks later than originally suggested, was managed poorly, and dragged out for months. Some of this was beyond their control, but even what they could control was poorly managed.”
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“Peter McManus worked as our estimator. This is the second roof he has helped us with. I found him to be knowledgeable and helpful. I believe that we received a quality job done at a fair price. Thanks!”
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“They were professional and eager to resolve the multitude of issues I had with my home window installation.”
“From a sales perspective, we were very happy with the process. They were thorough, friendly and informative throughout the process. Unfortunately, the scheduling and implementation of the project had some issues. The main issue was just the lack of communication. Consistently, we had to follow-up on a deliverable a few days after it was stated they would let us know. We understand delays can happen but if you agree to contact us and never do it adds frustration to a project. This is our first time working with G Fedale so I have no basis to think this is how it is normally but this is our only experience.”
“The team at the North Wales, PA office was highly responsive, diligent, and transparent. They did a great job on my small commercial building. It is hard to find honest people in this industry. This office was very honest.”
“I don’t know not sure if I would recommend.”
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