Ned Stevens Gutter Installation, an expert division of Ned's Home

Carol Tanner

2 weeks ago

Worst customer service ever and high pressure salesmanship. I was persuaded to opt for a 4 visit gutter service for over $700. My husband called them 4-5 times to get a date or time. They just said as soon as possible. When asked where they were located their response was “local” after almost 4 weeks, he got a date when they were coming. No email, no updates, no texts they would call when they are on their way. When we booked with them, the people on phone ( maybe people that work from home and are well informed) were told we had a tin roof. On the day, they were scheduled to come we called them to ensure we were on their schedule. The woman on phone said they work 7-3pm no other specific information. We were scheduled for pressure washing and gutter cleaning. They got here around 12:30 and after looking at the roof, we were told they don’t work on tin roofs and I should call for a full refund. After arguing with the woman on the phone who tried to say they may have someone to work on our roof. We finally got a refund but they offered no apologies, no communication at all and they wasted about a month of our time and had over $700 of our money because we prepaid.

Jeff Frazier

a week ago

The removal and installation of gutters at my home went so smoothly. I was worried about the timing of the installation because I had the gutters removed and had painters paint the house the next day. After the painters finished, Neds team returned the next day and installed the gutters before the rain came. Working with Minh and Elmer here in Nashville was a pleasure and I highly recommend Neds for removing old and installing new gutters. Great group of guys that came out to do the work.

Christy Davis

3 weeks ago

Highly recommend. Fair price, explained to me what the process was, were able to complete the gutter replacement the very next day. Cleaned up all debris. The gentleman I spoke with was very polite and informative.

Tim Carlisle

a month ago

These guys did a terrific job cleaning my gutters. They removed the leaf guards and then were all over the roof with blowers and then hoses to flush the gutters clean. Then they replaced the lead guards and immaculately blew the debris from the yard. Wow, was I impressed. Will definitely have the, back next year.

Michelle Rosemore

2 weeks ago

Ned's came to clean our windows and repair a broken gutter. They let me know when they were coming, and showed up right on time. In two hours, our windows were bright and shiny, and our gutter repaired. Thank you, Ned's! I will definitely use them again!!