AquaGuard Waterproofing
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AquaGuard Waterproofing has received 4.5 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
74
4
16
3
10
2
2
1
3
3rd year as a Best Pick Call
"We are celebrating our 30th year in business. With a company-wide commitment to high-quality workmanship and customer satisfaction, our goal is to solve your specific problem and do it right the first time. At AquaGuard, our vision is to set the standard by which all waterproofing companies are measured."

John Bryant | General Manager
Company Information
Services Offered
AquaGuard Waterproofing offers foundation repair services for residential, realty, and commercial customers. The company performs free foundation inspections and also provides waterproofing services, including exterior foundation waterproofing and basement waterproofing.
Warranty
AquaGuard provides a variety of warranties, including lifetime warranties on certain systems.
Company History
The company has assisted customers in Maryland, Virginia, and DC since 1990.
Distinctions
AquaGuard ranked 191st on Qualified Remodeler's Top 500 list for 2020, is a member of the BHA, and has a BHA Certified Waterproofing Specialist and Egress Specialist on staff. AquaGuard has earned the Service and Technician Assessment Report Award multiple times.
Employee Information
Employees drive marked vehicles and undergo background checks.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
6820 Distribution Drive
Beltsville, MD 20705
Hours
Mon
8:00 am - 9:30 pm
Tue
8:00 am - 9:30 pm
Wed
8:00 am - 9:30 pm
Thu
8:00 am - 9:30 pm
Fri
8:00 am - 9:30 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 2:00 pm
Licenses
#2701039889

Compiled Score:

AquaGuard Waterproofing has received 4.5 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
74
4
16
3
10
2
2
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/24/2021

No review comments provided

Review by
01/23/2021

“All of my foundation plantings survived and the three dehumidifiers in my basement no longer give me enough water to maintain my houseplants.”

Review by
01/14/2021

No review comments provided

Review by
01/13/2021

No review comments provided

Review by
01/13/2021

“I have already recommended AquaGuard to neighbors based on quality of work and results.”

Review by
01/12/2021

No review comments provided

Review by
01/12/2021

“The workers came to repair a crack in our house foundation wall that was allowing water into our basement. We were totally impressed how the gentlemen carefully dug up our plants and removed the gravel ground cover beside the foundation wall, dug down to the footings, repaired the wall, then replaced everything as if nothing had been done. I had expected to see my yard a mess that day when I arrived home but my first impression was that the gentlemen had not come for some reason. A closer look though showed they had been there to make the repair, had put in a sump pump with cover, had moved a couple of the plants and replaced them, and restored the gravel ground cover such that you couldn't tell they had been there. Not only that - there was no damage to the lawn or the steel lawn edging maintaining the separation of the lawn/flower bed. We were simply amazed at the work quality and professionalism.”

Review by
01/12/2021

“Bob”

Review by
01/12/2021

No review comments provided

Review by
01/11/2021

“I think we made the correct decision with our basement by putting the pump out side the wall instead of inside. However the floor of our basement has water occasionally . The main thing was to repair a wall that has been needing work since we bought the house.”

Review by
01/11/2021

“My contact person, the one who came out and did the setup for the building and how I was going to be charged, and also the crew chief who did the contract for me, had exceptional service.”

Review by
01/10/2021

“The quality of the work met my expectations. The price and the customer service exceeded my expectations.”

Review by
01/10/2021

“The guys who did the work as well as the crew leader did an exceptional job. He was great, really responsive, and professional. We had to have someone come back and that person was great too. Just in general I've been every impressed with the customer service, even when the job was done wrong.”

Review by
01/09/2021

“I would like to recognize Bob. He was a great salesperson. Also, I would like to recognize the lead manager's. I believe his name is Henry. He is the one who texted me all the time.”

Review by
01/09/2021

“They did a great job.”

Review by
01/09/2021

“I would like to recognize the salesman for his exceptional service. He was helpful!”

Review by
01/09/2021

“I would like to recognize the foreman, but I can't remember his name. He was pretty good.”

Review by
01/09/2021

“I highly recommend them.”

Review by
01/08/2021

No review comments provided

Review by
01/08/2021

No review comments provided

Review by
01/07/2021

No review comments provided

Review by
01/07/2021

“We want to thank the entire crew from Aquaguard. Their attention to detail and problem solving techniques were wonderful. Mark D and The foreman Minor handle any questions we had from start to finish”

Review by
01/07/2021

“They did good work. They were very professional. I like the work they did and the professionalism they displayed.”

Review by
01/07/2021

“The salesman was really great at explaining the process and teaching me about what was going on.”

Review by
01/07/2021

No review comments provided

Review by
01/07/2021

“Walter, the foreman, had exceptional service.”

Review by
01/07/2021

“They came back out to the site to answer questions we had after the fact, and were quick and professional.”

Review by
01/07/2021

“They were efficient and neat; no issues with debris”

Review by
01/07/2021

No review comments provided

Review by
01/07/2021

“I am very pleased with the work.”

Review by
01/07/2021

“AquaGuard Waterproofing did a great job.”

Review by
01/07/2021

“Knowledgeable and conscious of our budget when making recommendations for waterproofing needs.”

Review by
01/07/2021

“The project ended up starting substantially after the agreed start date and took one day longer than estimated. The installers also broke a water pipe.”

Review by
01/07/2021

“Still waiting to hear when equipment will arrive and work starts”

Review by
01/07/2021

“This work was done so long ago, I don't remember who I dealt with.”

Review by
02/11/2020

No review comments provided

Review by
01/21/2020

“From the first contact with Mr. Trundle until the job was finished and cleaned up. They were outstanding”

Review by
01/16/2020

“They were professional and explained the work which needed to be done to eradicate moisture problems in the basement.”

Review by
01/16/2020

“The workmanship was terrible. I had to replace all the trim because it wasn?t installed correctly and uneven. Caulking was like a kid did it. The installation team did not come prepared, they had no diagrams on where to install the window.”

Review by
01/13/2020

“Gary was excellent to work with. He made time to meet with us at a time that was most convenient for us. He didn't try to oversell us on services but rather identified the problem and recommended the most effective and efficient way to solve the problem. He was honest with us about how busy the company was at the time, but they worked us into their schedule within a few months. The work was completed in just one day. We were extremely pleased with the service they provided and would definitely recommend them to anyone needing waterproofing.”

Review by
01/10/2020

“They exceeded my expectations on everything from the beginning to the end! When has a problem with the foundation and they came out to look and it and then sent the same guy back out to fix it. They are very professional!”

Review by
12/18/2019

“I was very satisfied with the work and have recommended them to friends.”

Review by
12/18/2019

“We appreciated the salesperson walking us through the quality and the longstanding history of the company and why that was important. They worked within our budget and did a thorough job that I am pleased with.”

Review by
12/18/2019

“They met my expectations because the work was good.”

Review by
12/18/2019

“It was so long ago I don't remember any names but I would like to recognize the main guy that came out for his exceptional service.”

Review by
12/18/2019

“The front desk/appointment scheduler was helpful.”

Review by
12/18/2019

“The work was great.”

Review by
12/04/2019

“They did what we expected them to do. We are satisfied that water isn't coming in anymore.”

Review by
12/03/2019

“We had a very serious problem with water in the basement. AquaGuard Waterproofing came promptly and solved the problem with no issues. They were prompt, helpful, and polite. We are very happy with them.”

Review by
12/03/2019

“I would like to recognize the installation crew for their exceptional service.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

“They did not do what the original call asked for. They did not fix the original problem.”

Review by
12/01/2019

No review comments provided

Review by
11/30/2019

“John the salesman”

Review by
11/30/2019

“JASON especially but the whole team was wonderful.”

Review by
11/30/2019

No review comments provided

Review by
11/30/2019

“No face to face contact with them and have not eyeball the actual work. This is a rental that is managed by a management agency.”

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

“They were very thorough in their construction of what they were doing.”

Review by
11/25/2019

“Our basement had leaked where a pipe penetrated through the foundation wall. AquaGuard sealed it from the exterior and since completion of the project, we have not had any leak problems, despite numerous rain storms. I also really appreciated that they did minor seal work on the interior, which was not in the original scope. Thank you!”

Review by
11/25/2019

“The salesperson was outstanding.”

Review by
11/25/2019

“The project leader of the crew that came to my house who actually did the work. They all were respectful”

Review by
11/25/2019

“We needed to have them come out several times, but they did get the job done. The technician, Rusty, was really great. He got the job done right for us.”

Review by
11/24/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

“Rusty Mueller, the field inspector, is very competent and mostly solved our waterproofing problems.”

Review by
11/23/2019

No review comments provided

Review by
11/22/2019

“They did a great job of protecting the environment from debris, they cleaned up after themselves and then they were able to fit our job in after cancellation and were done in an extremely timely manner.”

Review by
11/22/2019

“The worker that came out to my home and did the work for me.”

Review by
11/21/2019

No review comments provided

Review by
11/21/2019

“The salesperson was great.”

Review by
11/20/2019

“AguaGuard Waterproofing service was wonderful. The crew did an amazing job. They were friendly, professional, and quick. The repairs have been excellent!”

Review by
11/20/2019

“I would like to recognize the salesperson that came to my home initially for their exceptional service.”

Review by
11/20/2019

“I could not remember names, but they're great.”

Review by
11/20/2019

“The overall finish was above what I expected. The finishing on the floor and the clean up went above what I thought the crew would do.”

Review by
11/20/2019

“They provide excellent service.”

Review by
11/20/2019

“Everyone was very good and very professional, but I would like to recognize the salesman for his exceptional service. Also, the person who arranged for service when we needed some follow-up care was especially good at conveying the problems that we had and got someone to us in a quick fashion.”

Review by
11/20/2019

“We had water issues for years that we couldn't get rid of and after Aquaguard we had the heaviest rain we had ever seen and nothing got in the basement.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“My expectations were not exceeded, but I was generally satisfied with what I have experienced so far.”

Review by
11/20/2019

“It took us seven months and an additional payment to get it right with AquaGuard Waterproofing.”

Review by
11/19/2019

“The crew was great, as well as the gentleman that came out. I believe his name was Mark. Everybody was very helpful and very professional.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“They met the expectations.”

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
12/06/2018

“I am satisfied overall.”

Review by
12/04/2018

“They did not meet my expectations in any area.”

Review by
11/28/2018

“They met all of my expectations.”

Review by
11/28/2018

“They did a great job and the follow up was tremendous. One of the reasons why we went with Aquaguard in he first place was their reputation for quality service. They definitely lived up to our expectations and more.”

Review by
11/25/2018

No review comments provided

Review by
11/18/2018

“Very, very, satisfied with the result. shortly after the job was completed we got several inches of rain our basement has remained dry since the job was completed, despite this being one of the rainiest years in recent history”

Review by
11/16/2018

“They did underpinning for the foundation in the rear of my home.”

Review by
11/15/2018

“AquaGuard Waterproofing exceeded my expectations. They were very thorough. They got done in 1 day, and I didn't expect that. They were very courteous.”

Review by
11/15/2018

“The crew that came out did a great job. I am not sure of their names.”

Review by
11/15/2018

“They were all good and the lead on the project was exceptional. We communicated well and got along well.”

Review by
11/15/2018

“The job looks really good. They did an excellent job of making things look good when they finished the project. I was very happy.”

Review by
11/15/2018

“I was pleased that they came back in a timely manner to fix the problems.”

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