Texas Backyard Living
4th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Backyard Living has received 4.6 out of 5 stars based on 244 customer surveys conducted through Our Research Partners.
5
188
4
23
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20
2
7
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6
4th year as a Best Pick Call
"We are a local, small business that offers quality fencing and other outdoor solutions at affordable prices for residential and commercial customers. Customer satisfaction is our number one goal. We strive to keep projects on time and under budget, and we look forward to being your quality outdoor solutions specialist."

Rocky Cloninger | Owner
Company Information
Services Offered
Texas Backyard Living designs and installs cedar, spruce, chain-link, and ornamental iron fences for residential and commercial customers. The company offers automatic gates and retaining walls as well as staining and repairs for all structures. The company also designs and builds patio covers, pergolas, decks, and custom outdoor living areas.
Warranty
The company offers a ten-year workmanship warranty on fences and other structures and a three-year limited warranty on stains, excluding decks.
Company History
Rocky Cloninger started the local company in 2012. He and his wife, Michelle, handle day-to-day operations and are involved in every job.
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
Texas Backyard Living uses stains by Wood Defender, Ready Seal, and Behr.
Areas Served
Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony
Address
6913 K Avenue #307
Plano, TX 75074
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Texas Backyard Living has received 4.6 out of 5 stars based on 244 customer surveys conducted through Our Research Partners.
5
188
4
23
3
20
2
7
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/27/2022

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Review by
10/27/2022

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Review by
10/27/2022

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Review by
09/22/2022

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Review by
09/17/2022

“I’ve used this company now for the second time and so glad I did. Their communication and teams are top notch. High quality work and people! During any job, pivots naturally happen due to unknowns and this company is better at handling these types of things than any. I’ll be using them again. So nice to have a company like this you can count on for important projects. Thank you!”

Review by
09/17/2022

No review comments provided

Review by
09/11/2022

“Great communication, quality product and workmanship. Pre stain makes all the difference in final appearance.”

Review by
09/11/2022

“I already have recommended them and will continue to. They actually return calls, show up as scheduled, provide bids as promised, finish when they say they will and deliver top quality workmanship. I'm a raving fan.”

Review by
09/11/2022

“Overall good experience. There was a bit of communication mix up and the guys came back out and made repairs to the split boards and column work that was done. I'm very detailed, so I notice all imperfections. The sales guy was super nice and helpful and the crew that built the fence were kind and respectful.”

Review by
09/10/2022

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Review by
09/10/2022

“The fence looks great their guys did a great job, they worked hard and long to get it done quickly . My only complaint, they have not to this date followed up on an issue. A board needs to be replaced.”

Review by
09/10/2022

“Very reliable.”

Review by
09/10/2022

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Review by
09/04/2022

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09/03/2022

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Review by
08/30/2022

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08/30/2022

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08/30/2022

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08/29/2022

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08/03/2022

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Review by
08/01/2022

“Great customer service and end result looks great!”

Review by
08/01/2022

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Review by
08/01/2022

“This is a amazing company to deal with for what ever you may need that they offer they are always quick to communicate and my contractor Charlie was great to work with my fences are just beautiful.”

Review by
07/28/2022

“They did a great job and did everything very well. You just have to watch the works”

Review by
07/25/2022

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Review by
07/25/2022

“Work ethic and timeliness of work completed as well as workmanship and communication were outstanding. The site was left clean. Extremely solid fence, and a higher qualify wood was offered than the competitive bid.”

Review by
07/25/2022

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Review by
07/25/2022

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Review by
07/25/2022

“I was beyond impressed with Texas Backyard Living / Texas Best Stain from start to finish. Jason was the project manager and of all the bids we received, he was the only one to additionally include several lower priced options; I noticed that all bids from other companies bid the most expensive choice only. It set the tone for a very honest and professional experience. Jason also went above and beyond working with the Dallas Permit Office to push for approval of the plan. Once work started, we had two crews, one for a new fence, led by Miguel, and a separate crew to build a new stain & stamp cement porch, led by Marcos. Both crews were on-time, professional, and did outstanding work. Thank you Miguel, Marcos, your respective teams, and Jason for leading the project from start to finish. I would easily recommend them to a friend!”

Review by
07/25/2022

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07/25/2022

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07/25/2022

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07/25/2022

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Review by
07/20/2022

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Review by
07/20/2022

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Review by
07/20/2022

“Workers very professional and personable”

Review by
07/20/2022

“Fantastic quality and the work was done right the first time. I have no hesitation in recommending this company!”

Review by
07/20/2022

“Texas Best Stain was wonderful to do business with! Everything from the initial quote for a new fence, through the installation, and finally the staining was flawless! The quality of the fence fence is top notch and is absolutely beautiful! I definitely recommend Texas Best Stain!”

Review by
07/20/2022

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07/20/2022

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07/20/2022

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07/20/2022

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Review by
09/18/2021

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Review by
09/15/2021

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Review by
09/11/2021

“Great job.”

Review by
09/10/2021

“If anyone asks me, I will tell them that I am happy with the fence and its quality”

Review by
09/10/2021

“Excellent quality, I get many compliments from neighbors on my fence and retaining wall.”

Review by
09/10/2021

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09/10/2021

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09/10/2021

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09/10/2021

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09/09/2021

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09/09/2021

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09/09/2021

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Review by
09/09/2021

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Review by
09/09/2021

“Texas Best Stain was fast and efficient.”

Review by
09/09/2021

“They did a great job. I recommended them to both my neighbors.”

Review by
09/09/2021

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Review by
09/05/2021

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Review by
09/04/2021

“Texas Best Stain is very professional, affordable, and high quality. They pay attention to the details of the project.”

Review by
09/03/2021

“They provided a good quality work at a better price than Angi's List estimate. I kept changing plans to accommodate my neighbor then delays for HOA approval but Rhett kept up with the multiple estimate's until we could proceed.”

Review by
09/03/2021

“Highly recommend Texas Best after having them build a retaining wall and board on board cedar fence for us. Final product is beautiful. We had one small issue with a panel on the gate and they were super quick to come back and repair at no cost. Very happy with both the wall and fence!”

Review by
09/03/2021

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Review by
09/03/2021

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Review by
09/03/2021

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Review by
09/03/2021

“Contractor did not discuss pulling a permit and started work without pulling one. City came by and stopped work until permit pulled. Then it was determined that the fence was in the easement. This was all the day before the big February freeze. I was without a fence for 2+ weeks and I have dogs which meant I was walking dogs in near 0 temperatures. I told the contractor that I was paying thousands of dollars for a fence so why would I be upset about paying $250 for a permit. Needless to say, I was not pleased and have certainly learned by lesson about getting the permit before work begins.”

Review by
09/03/2021

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Review by
08/28/2021

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Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

“I never hired a fence company before so I didn't know what to expect. They installed the fence post with nails rather than screws and in one day my dogs tore down the fence and broke out so I replaced them with screws myself. If you're going to replace someone's gate make it as wide as the original. The gate is so narrow I can't get my lawnmower thru it. The older gate was a foot wider.”

Review by
08/27/2021

“They broke my electric pipe, and I was without power for two days.”

Review by
08/26/2021

“Jason and his crew have gone above and beyond to meet our requirements. Jose was very special.”

Review by
08/26/2021

“Texas Best Stain performed excellent work.”

Review by
08/26/2021

“They do a perfect job. I have used them twice and both times it has been perfect. It all worked out exactly how we wanted and it looks beautiful.”

Review by
08/26/2021

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Review by
08/26/2021

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Review by
08/26/2021

“I am giving three stars because there were defects with the fence and their warranty agreement says they will come fix it. I emailed them regarding the defects and I have not heard anything back from them nor has anyone come to fix the damage.”

Review by
08/24/2021

“I have received several positive comments on the finished fence. It would be nice if there was a sign from the company with the name for my neighbors.”

Review by
08/23/2021

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Review by
08/23/2021

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Review by
08/23/2021

“I DO NOT recommend this company. I was looking forward to doing business with them after reading some reviews and talking to the salesman. Unfortunately, what he told me was not what I got. First of all, neither worker spoke English. One spoke very little (about like I do Spanish) so communication was very difficult. I was told by the salesman the old posts would be dug up but instead, they just cut them off at ground level. I also told him I wanted the fence built so that I could add a gate driveway gate at a later date. I don't see how that is possible they way they built the fence. They also did not clean up very well. I am still picking up bits of concrete and nails. Finally, for some reason, they did not put a swing gate up when they built the fence. I waited for literally a close to a month for them to put the gate up. Every time I called, I was told the office manager was in a meeting and would have to wait for her to call me back. I kept being told some would come out but no one showed. When they finally did, the gate did not match the fence and I told them I wanted it fixed and on the part of the fence that is metal, the post were different heights. Once again, no one came out but the office manager very rudely told me I had to pay the last installment. I told her I would not until I was satisfied. She said I could not do that and I told her I sure could. She was extremely rude at best. She would not give me the name of the owner of the company or let me speak to him. Finally after about another month, a guy named Jorge, I believe, came out. He was very nice and good. He wanted to know why they had not leveled the posts when they installed them. He then evened them out. He also couldn't figure out why the others couldn't figure out how to level the gate. He simply took a section of fencing and cut the width to size and it was fine. All in all, it took close to 3 months to get my fence completed! When I do add a driveway gate, I will definitely use a different company.”

Review by
08/22/2021

“Excellent service, competitive price great follow up”

Review by
08/22/2021

“Very nice job.Fence finish is nice. The my only complaint is I would watch them when they install/cut the gates. Both of our gates were cut to short and now bunnies and other critters are free to come and so as they please under the gates. Would love to have this made right.”

Review by
08/22/2021

“We hired TBS to demo and build a new 7' privacy fence and driveway gate at my mothers house. Work exceeded our expectations, Now my mom can enjoy her backyard gardening without worrying about people walking down the alley. Looks great and provides a safer area now at my childhood home.”

Review by
08/22/2021

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08/22/2021

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08/22/2021

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08/22/2021

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Review by
08/22/2021

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Review by
08/22/2021

“Kimbra Pervine is anything but customer satisfaction. Ruth Montgomery got involved and not only agreed with the workers but made it right.”

Review by
08/21/2021

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Review by
08/21/2021

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08/21/2021

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08/21/2021

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Review by
08/21/2021

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Review by
08/20/2021

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Review by
08/20/2021

“I want to thank the Texas Best Stain organization for our new fence. They effectively communicated the entire project schedule and process. I would highly recommend them to anyone looking for a high quality fence product.”

Review by
08/19/2021

“Highly recommend. They were professional and communicated effectively. The work was solid and at a fair price. I’ve had them back since a storm took out another section of fence.”

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