First Class Fence Company
12th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

First Class Fence Company has received 4.5 out of 5 stars based on 78 customer surveys conducted through GuildQuality.
5
61
4
5
3
6
2
4
1
2
12th year as a Best Pick Call
"At First Class Fence Company, customer service is of the utmost importance. We consider our relationship with our customers to be a partnership. Our experienced fence professionals use quality products from established, well-respected vendors that will enhance the value and look of your property. We stand behind our work."

Company Representative
Company Information
Services Offered
First Class Fence Company offers value-added fence services, from custom design to professional installation and repair, for residential and commercial customers. The company specializes in professionally installed gate automation, access control, and telephone entry systems as well as upscale estate gates and fencing; ornamental iron, aluminum, and steel; polyvinyl fences; and chain-link fences.
Services Not Offered
The company does not install underground pet fences.
Warranty
First Class Fence Company offers a 100 percent customer satisfaction guarantee.
Company History
The local, family-owned-and-operated company was founded in 2000.
Employee Information
Employees of First Class Fence Company drive marked vehicles.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
Address
1456 East Course Drive
Riverwoods, IL 60015
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed

Compiled Score:

First Class Fence Company has received 4.5 out of 5 stars based on 78 customer surveys conducted through GuildQuality.
5
61
4
5
3
6
2
4
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/21/2021

“The office assistant was amazing. She should own the company”

Review by
08/20/2021

“It was very difficult to get the work scheduled. I know there were issues getting materials due to the pandemic, however, the scheduling process was so difficult, long, and confusing that I would not likely recommend the fence company. Although when the guys did come to work, they built me a beautiful fence.”

Review by
08/14/2021

No review comments provided

Review by
08/14/2021

“This is the second time I have used them. Very Happy!”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“From a perspective of being happy with the final product, I agree. From a responsiveness and how long it took to schedule the install from when my initial request was made, I would not rate as high, though I understand the challenges that Covid posed to supply.”

Review by
08/07/2021

“John and Nancy have been wonderful. I am very, very happy with their accomplishments and the work that was done. I appreciate the work that was done; they have done a beautiful job.”

Review by
08/05/2021

“We had a 3-rail split rail fence made of western red cedar installed. The workmanship was exceptional. I've received many compliments on the fence and it works perfectly for our yard. The only reason First Class Fence didn't earn 5 stars is the poor communication we experienced at multiple steps throughout the process.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“The workers who installed the fence were fast and professional.”

Review by
08/02/2021

“I would like to recognize John Homan for exceptional service.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“Repairs by First Class stand up much better than that of the two larger, better known companies, in my experience, even though the style is the same.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

No review comments provided

Review by
01/21/2021

No review comments provided

Review by
01/21/2021

“They finished the job earlier than promised.”

Review by
01/21/2021

No review comments provided

Review by
12/09/2020

“First Class Fence Company did a good job. It was about a year ago, they put in a fence. It went well. I thought it was a lot of money for about three hours worth of work.”

Review by
12/08/2020

“The workmanship was fabulous and it was executed in a timely manner. It was a good value and I have already referred them to others.”

Review by
12/06/2020

No review comments provided

Review by
12/05/2020

“Wood quality”

Review by
12/05/2020

No review comments provided

Review by
11/30/2020

“First Class Fence Company met my expectations. They were quick to come out and do the job.”

Review by
11/30/2020

“It is a high quality fence, they did a quick installation, and they were easy to deal with.”

Review by
11/29/2020

No review comments provided

Review by
11/28/2020

“John Homan”

Review by
11/27/2020

No review comments provided

Review by
11/25/2020

“Cindy did a great job.”

Review by
11/25/2020

“I would like to recognize the lead guy that was installing the fence for his exceptional service.”

Review by
11/25/2020

“They showed up on time and did a good job.”

Review by
11/25/2020

“They met my expectations.”

Review by
11/25/2020

“First Class Fence Company met all of my expectations.”

Review by
11/25/2020

“My fence looks great.”

Review by
11/25/2020

“They did a fantastic, professional job.”

Review by
11/25/2020

“Overall, the construction and fence met my expectations.”

Review by
11/24/2020

“They showed up and did the work.”

Review by
11/23/2020

“I would recognize John and Cindy. They were great.”

Review by
11/23/2020

“Our fence looks terrific. Very pleased with installation.”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“It took longer than typical because of the demand for lumber. They kept me posted, and they were very easy to work with.”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“The sales representative helped with the design of the gate.”

Review by
11/23/2020

No review comments provided

Review by
10/02/2019

No review comments provided

Review by
09/26/2019

“They met all of my expectations!”

Review by
09/07/2019

No review comments provided

Review by
08/30/2019

“They exceeded all of my expectations.”

Review by
08/30/2019

“I would like to recognize JR for his exceptional service; he had very good follow-up and communication.”

Review by
08/30/2019

“They provided the best pricing for what we wanted.”

Review by
08/30/2019

“The fence looked good, the repair was done right. The service for the minor repair was extremely slow.”

Review by
08/19/2019

“I don't remember any names, but my salesperson did a good job.”

Review by
08/19/2019

No review comments provided

Review by
08/18/2019

No review comments provided

Review by
08/15/2019

“Bob came out in a timely fashion. He made them well aware of the other projects going on at the time because of the rough winter. They were in communication. They had a few days of dry weather where they were able to get the fence done and the customer was really happy.”

Review by
08/12/2019

“First Class Fence is very professional and we are happy with their service.”

Review by
08/12/2019

“I have no one in particular to recognize but I no complaints.”

Review by
08/08/2019

“Excellent service.”

Review by
08/03/2019

No review comments provided

Review by
07/22/2019

“I have worked with John Homan on this and previous projects. Always a pleasure to work with.”

Review by
07/22/2019

“The on-site attention to detail was exceptional.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“Prompt response”

Review by
07/16/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“I would like to recognize the salesman for his exceptional service.”

Review by
07/15/2019

“The salesman.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“The salesman knew his stuff and was very helpful.”

Review by
07/15/2019

No review comments provided

Review by
07/11/2019

“Everyone I spoke to was very nice and professional.”

Review by
07/11/2019

“We were completely satisfied with the fence installation.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“John Homan was terrific. He understood what we needed and worked with us to develop a plan for the right fence.”

Review by
07/10/2019

No review comments provided

Review by
10/11/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

“I would like to recognize the guy who came. This was the first time I had them service my fence. It was exceptional! They were good, very competent, and did the job quickly. He was very good.”

Review by
10/02/2018

“I will not recommend them to anyone.”

Review by
10/02/2018

No review comments provided

Review by
09/07/2018

“Their crew smashed one of my downspouts and I reached out to the owner and they straightened the gutter but did not replace it.”

Review by
09/07/2018

“There was a gal who came to make sure everything was going ok. I was surprised that someone would stop by to just check things out.”

Review by
09/07/2018

“I would recognize the man who installed the fence for exceptional service.”

Review by
09/07/2018

“I was most satisfied they were friendly and professional.”

Review by
09/06/2018

“I would like to recognize John Holman and his secretary. I do not know her name. I would actually like to recognize everyone. The guys were really hard working too.”

Review by
09/05/2018

“I was most satisfied with the timeliness, professionalism, ease of doing business, responsiveness, quality, and just the sense of comfort when doing business with John. He has instilled trust and is just a great guy to work with.”

Review by
08/30/2018

“I was very happy with them. They are awesome.”

Review by
08/30/2018

“I am the most satisfied with the final result.”

Review by
08/30/2018

“I appreciated the honesty at the beginning of handling the quotation process.”

Review by
08/30/2018

“The whole job went well. The materials look good. They met my expectations in every area.”

Review by
08/30/2018

“They did a good job.”

Review by
08/30/2018

“They met my expectations in all areas.”

Review by
08/29/2018

“I very satisfied with First Class Fence Company.”

Review by
08/29/2018

“First Class Fence Company met and exceeded my expectations with the office manager for getting the permit and the inspector. The installers did a wonderful job with the materials they had to work with.”

Review by
08/30/2017

“Quick, efficient, and good pricing. It was just some repair work for me. I'd give them an A+ overall. I'm a repeat customer.”

Review by
08/30/2017

“They were wonderful, and we loved them. They did excellent work, no complaints, and I would recommend them.”

Review by
08/30/2017

“They were fine. It was a full fence replacement. I would grade it an A. Everything is great.”

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