Pacific Heating & Cooling

5th year as a Best Pick

certified company

Verified General Liability Ins.

Verified Workers' Comp

Best Pick Guaranteed

Compiled Score:

Pacific Heating & Cooling has received 4.7 out of 5 stars based on 334 customer reviews. Learn about Our Research Process.

296

How are scores calculated?

"Pacific Heating & Cooling is 'Washington's Leader in Home Comfort.' Our company's mission is to enrich the lives of our team, their families, and our community by providing safe, reliable, and efficient home comfort systems."

Hungate Family

Company Information

Services Offered

Pacific Heating & Cooling replaces, repairs, and services HVAC equipment and indoor air quality systems for residential customers in addition to providing duct cleaning and 24/7 emergency service.

Services Not Offered

The company does not work on oil comfort systems or fireplaces.

Warranty

Pacific Heating & Cooling honors manufacturers' warranties and provides extended warranties and guarantees ranging from one to ten years.

Company History

The company started in 1984.

Distinctions

Pacific Heating & Cooling was chosen as The NEWS' 2017 Best Contractor to Work For in the West region, was named the Best Medium Business by South Sound Magazine for 2016 and 2018, and is Great Place to Work Certified 2020-2021.

Employee Information

Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Areas Served

Auburn, Bonney Lake, Des Moines, Federal Way, Gig Harbor, Kent, Lakewood, Maple Valley, Milton, Pacific, Puyallup, Renton, Seattle, Spanaway, Sumner, Tacoma, University Place

Address

8607 Durango Street SW Suite A
Tacoma, WA 98499

Hours

Mon

Open 24 hours

Tue

Open 24 hours

Wed

Open 24 hours

Thu

Open 24 hours

Fri

Open 24 hours

Sat

Open 24 hours

Sun

Open 24 hours

Compiled Score:

Pacific Heating & Cooling has received 4.7 out of 5 stars based on 334 customer reviews. Learn about Our Research Process.

296

How are scores calculated?

HOMEOWNER REVIEWS

Review by Louis L. | Tacoma, WA

10/03/2021

No review comments provided

Review by George C. | Auburn, WA

09/30/2021

No review comments provided

Review by Lakewood, WA Homeowner

09/29/2021

No review comments provided

Review by James G. | Tacoma, WA

09/28/2021

No review comments provided

Review by Ashley W. | Lakewood, WA

09/27/2021

No review comments provided

Review by Puyallup, WA Homeowner

09/27/2021

No review comments provided

Review by Jan G. | Tacoma, WA

09/27/2021

No review comments provided

Review by Paul G. | Auburn, WA

08/15/2021

No review comments provided

Review by Matt S. | Puyallup, WA

08/13/2021

No review comments provided

Review by Janet M. | Puyallup, WA

08/11/2021

No review comments provided

Review by Sheena F. | University Place, WA

08/11/2021

“Everyone was so professional and friendly. The work was done when they told me. I would recommend them highly.”

Review by Des Moines, WA Homeowner

08/11/2021

“man was pleasant and informative.”

Review by Joni S. | Enumclaw, WA

08/11/2021

“Friendly, clear communication”

Review by William B. | Lakewood, WA

08/11/2021

No review comments provided

Review by Deanna P. | Lacey, WA

08/11/2021

No review comments provided

Review by Jack W. | Renton, WA

08/11/2021

No review comments provided

Review by Bonney Lake, WA Homeowner

08/11/2021

No review comments provided

Review by Tacoma, WA Homeowner

08/11/2021

No review comments provided

Review by William M. | Des Moines, WA

08/11/2021

No review comments provided

Review by Ramona K. | Lacey, WA

08/11/2021

No review comments provided

Review by Bonney Lake, WA Homeowner

08/11/2021

No review comments provided

Review by Tacoma, WA Homeowner

08/10/2021

“Techs always arrive on time, are respectful and willing to explain details from inspection/install.”

Review by Puyallup, WA Homeowner

08/09/2021

No review comments provided

Review by Jamie L. | Lakewood, WA

08/05/2021

No review comments provided

Review by Jim R. | Puyallup, WA

08/05/2021

No review comments provided

Review by Michael K. | Fircrest, WA

08/04/2021

No review comments provided

Review by John S. | Auburn, WA

08/04/2021

No review comments provided

Review by Cathy E. | Tacoma, WA

08/04/2021

No review comments provided

Review by Geoffrey C. | Milton, WA

08/04/2021

No review comments provided

Review by Janice C. | Maple Valley, WA

08/04/2021

No review comments provided

Review by James F. | Tacoma, WA

08/02/2021

No review comments provided

Review by Spanaway, WA Homeowner

08/01/2021

No review comments provided

Review by Carolyn G. | Kent, WA

07/31/2021

No review comments provided

Review by Tacoma, WA Homeowner

07/31/2021

No review comments provided

Review by Spanaway, WA Homeowner

07/31/2021

No review comments provided

Review by Wayne W. | University Place, WA

07/31/2021

“Scheduled service is timely. Service person is courteous and efficient.”

Review by Elmer H. | Puyallup, WA

07/31/2021

“We have had nothing but excellent service from PACAIR. They go over everything and explain what needs to be done and what can be deferred. If it’s in warranty they will honor it even if it means going to the manufacturer to achieve their goal.”

Review by Michael B. | Tacoma, WA

07/31/2021

“Can't at this time my semi-annual cleaning and tune up has been put off two times so far.”

Review by Tina R. | Spanaway, WA

07/30/2021

“I would likely recommend both the duct cleaning personnel and the installers on my project They were very professional and knowledgeable. Pacific heating and air as a whole the customer service needs to be a little more knowledgeable on simple issues, instead of trying to charge you for a service call that's not needed.”

Review by Mary P. | Tacoma, WA

07/30/2021

“Mary Payne is deceased”

Review by Debra S. | Lakewood, WA

07/30/2021

“This company has the greatest employees. Always friendly, know what they are doing and are willing to explain what is going with equipment”

Review by Carla R. | Bonney Lake, WA

07/30/2021

“Always on time, friendly, knowledable”

Review by Puyallup, WA Homeowner

07/30/2021

No review comments provided

Review by Clyde S. | Tacoma, WA

07/30/2021

No review comments provided

Review by Puyallup, WA Homeowner

07/30/2021

No review comments provided

Review by Phil S. | Lacey, WA

07/30/2021

No review comments provided

Review by Robert E. | Puyallup, WA

07/30/2021

No review comments provided

Review by Tacoma, WA Homeowner

07/30/2021

No review comments provided

Review by Bonney Lake, WA Homeowner

07/30/2021

No review comments provided

Review by Dupont, WA Homeowner

07/30/2021

No review comments provided

Review by University Place, WA Homeowner

07/30/2021

No review comments provided

Review by Susan P. | Tacoma, WA

07/30/2021

No review comments provided

Review by Janet D. | Orting, WA

07/30/2021

No review comments provided

Review by Diane P. | Tacoma, WA

01/19/2021

No review comments provided

Review by Earl D. | Lakewood, WA

01/11/2021

No review comments provided

Review by Stephanie A. | Tacoma, WA

01/11/2021

No review comments provided

Review by Jamie L. | Lakewood, WA

01/11/2021

No review comments provided

Review by Dorothy R. | Lakewood, WA

01/11/2021

“L”

Review by Duane H. | Steilacoom, WA

01/11/2021

“Great company.”

Review by Ray S. | Tacoma, WA

01/09/2021

No review comments provided

Review by Bob F. | Lacey, WA

11/26/2020

No review comments provided

Review by Robert S. | Lakewood, WA

11/25/2020

No review comments provided

Review by Cynthia F. | Fife, WA

11/21/2020

No review comments provided

Review by Auburn, WA Homeowner

11/21/2020

“I would recommend Pacific Heating & Cooling to a friend because they were very respectful, professional, and Courteous.”

Review by Lakewood, WA Homeowner

11/20/2020

No review comments provided

Review by University Place, WA Homeowner

11/19/2020

No review comments provided

Review by Ken S. | Bonney Lake, WA

11/19/2020

“It is the best money I ever spent. They installed a new furnace and air conditioning unit.”

Review by Lakewood, WA Homeowner

11/18/2020

“They done excellent work and were very courteous. Highly recommend. Went beyond expectations and answered all my questions.”

Review by Don J. | Edgewood, WA

11/18/2020

“Customer for 12 yrs and received great service and follow up”

Review by Vicki D. | Kent, WA

11/18/2020

No review comments provided

Review by Alan H. | Olympia, WA

11/18/2020

No review comments provided

Review by Kim M. | Puyallup, WA

11/18/2020

No review comments provided

Review by Tacoma, WA Homeowner

11/18/2020

No review comments provided

Review by Lakewood, WA Homeowner

11/18/2020

No review comments provided

Review by Graham, WA Homeowner

11/18/2020

No review comments provided

Review by Walter D. | Kent, WA

11/18/2020

No review comments provided

Review by Patrick A. | Olympia, WA

11/18/2020

No review comments provided

Review by Scott M. | Spanaway, WA

11/18/2020

No review comments provided

Review by Jerry Z. | Tacoma, WA

11/18/2020

No review comments provided

Review by George P. | Tacoma, WA

11/18/2020

No review comments provided

Review by Auburn, WA Homeowner

11/17/2020

No review comments provided

Review by Puyallup, WA Homeowner

11/17/2020

No review comments provided

Review by Kathy B. | Kent, WA

11/17/2020

No review comments provided

Review by Tacoma, WA Homeowner

11/17/2020

No review comments provided

Review by Karl C. | Puyallup, WA

11/17/2020

No review comments provided

Review by Whitney S. | Tacoma, WA

11/17/2020

No review comments provided

Review by Lakewood, WA Homeowner

11/17/2020

No review comments provided

Review by Jill M. | Gig Harbor, WA

11/17/2020

No review comments provided

Review by Tacoma, WA Homeowner

11/17/2020

“The guys did a great job.”

Review by Bob R. | University Place, WA

11/17/2020

“They did a really good job, I would recommend the company. They were very professional and courteous.”

Review by Anna W. | Steilacoom, WA

11/17/2020

“I am very satisfied of their service, they are very courteous and helpful.”

Review by Yvonne W. | Federal Way, WA

11/17/2020

“My husband and I have been doing business with them for more than 15 years and they are superb. I would not go to anyone else.”

Review by Kent, WA Homeowner

11/17/2020

“Each technician that came out was very professional, and they did not try to upsell me.”

Review by Lou K. | Auburn, WA

11/17/2020

“Pacific Heating & Cooling has always been dependable.”

Review by Gretchen E. | University Place, WA

11/17/2020

“I have been with Pacific Heating and Cooling for a long time. I have received excellent service.”

Review by Barbara T. | Federal Way, WA

11/17/2020

No review comments provided

Review by Shannon J. | Tacoma, WA

11/17/2020

No review comments provided

Review by Tacoma, WA Homeowner

11/17/2020

No review comments provided

Review by Michael T. | Lakewood, WA

11/17/2020

No review comments provided

Review by Spanaway, WA Homeowner

11/17/2020

No review comments provided