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FEATURED REVIEWS
“They did a really good job, I would recommend the company. They were very professional and courteous.”
“I would like to recognize the workers. I had five service calls and a total of two guys. They were good and I would recommend them.”
“I would recognize the guys who did the install for their exceptional service. They were absolutely wonderful!”
“They are very efficient and skilled. The outcomes with their services are incredible.”
“I would recommend them!”
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“They had great professionalism, and the installation was neat and clean.”
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“They done excellent work and were very courteous. Highly recommend. Went beyond expectations and answered all my questions.”
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“Every technician who has been here either for the installation of our complete system or just the normal checkups, has been very knowledgeable and professional while super friendly at the same time. A feather in the cap of who trains your techs.”
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“Installer who are very good at what they do.”
“I would like to recognize the team that came to my house, They were very friendly and helpful. They've been here multiple times. The last time they were here they said they felt they overcharged me so they did some extra work.”
“Both employees were very knowledgeable, professional, very polite, and very respectful.”
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“They met or exceeded my expectations with the whole system. They did a great job.”
“Pacific Heating & Cooling always accomplished what I wanted them to do. It's hard to exceed my expectations but they did a beautiful job.”
“They did a really good job, I would recommend the company. They were very professional and courteous.”
“I am very satisfied of their service, they are very courteous and helpful.”
“The guys did a great job.”
“They always do excellent work and I expect that every time.”
“Everyone there is fantastic. Even the receptionist that calls and sets up the appointments. they show up on time, take care of everything, and I have already recommended them to everybody.”
“Most of the technicians that came out were exceptional.”
“I would like to recognize the rep who came out initially and worked with us to find the right furnace at the right price. He had great customer service. I would love to work with him again. I believe his name was Bill or Brad.”
“I've had some problems with the automatic part, I had to turn the heating system down every night and on every morning. and I'm not sure how to fix it. It heats okay but it's not automatically turning off and back on like it's supposed to.”
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“Most of the technicians have been very knowledgeable and courteous, that have come out from this company”
“My husband and I enjoyed our years of having your help with our heating/cooling equipment. HOWEVER: We no longer live at that address. I sold the house after his death and moved to another part of the state.”
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“When I bought my house both of the HVAC systems had some issues. Pacific Heating & Cooling were willing to work with me to make them last as long as possible. They advised me of the problems and gave me options. When I chose to delay replacing each of the systems until it was absolutely necessary they were very cooperative and helpful in making that work for me. I have now replaced both systems.”
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“I can't remember all of the names of the people from Pacific Heating & Cooling, but everyone was really great!”
“HIGHLY RECOMMEND Pacific Heating & Cooling (PH&C). Great company—they obviously have a enviable corporate culture for their staff, employees, technicians—highly customer focused. See additional comments below.”
“They've done a really good job on my house every time. They've been very polite and very punctual.”
“I would like to recognize their call center because they always call before coming, and they call afterward to see if things are okay. They've been very good about following up.”
“Steve M. An amazing, more than a technician genius. He knew what the problem was in the beginning.”
“They came to fix the pipes.”
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“Prompt, professional service. Customer oriented, quality products and workmanship. Highly recommend.”
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“They were honest and professional at all times. They are not the least expensive option, however they will provide the best service.”
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“Quality of work is great”
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“I used them for a house that I recently sold. They did an inspection on my new home and did a service on my fianc?'s furnace as well. It has always been a great service.”
“When I would call, no one would ever return my calls.”
“They were awesome in everything they did. They communicated, were professional, and clean.”
“Pacific Heating & Cooling met all of my expectations with everything.”
“I would recognize the guys who did the install for their exceptional service. They were absolutely wonderful!”
“They are very efficient and skilled. The outcomes with their services are incredible.”
“I would like to recognize the service technician for his exceptional service.”
“They came on time and did the work.”
“Pacific Heating & Cooling did an awesome job.”
“They met or exceeded my expectations as I liked the idea of putting on the shoe coverings, so the carpet didn't get dirty. They told me what they were going to do and how they were going to do it. He explained what was going on and then it was time for the billing at the end. He was very courteous and knowledgeable and I really appreciated that.”
“I would recommend them!”
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“I would like to recognize the workers. I had five service calls and a total of two guys. They were good and I would recommend them.”
“The lead technician was very knowledgeable. Even though he didn't have to explain things to me, I did ask a lot of questions, and he answered all of them for me.”
“The service person did very well giving me information for prior-prevention treatment and educating me on what to do to keep everything functioning properly which was great.”
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“They met and exceeded my expectations.”
“I called thinking it was too early, and so I hung up. I guess they saw my number on Caller ID and called me back right away. It was impressive that they called me back immediately to check to see what I needed.”
“I would like to recognize the salesperson.”
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“Their customer service and explanation of services needed and rendered is excellent.”
“The last tech was knowledgeable. He was really good and I think they had to send in the best.”
“I would like to recognize the worker.”
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“I would promise certain things and it was never delivered so I have had to make adjustments and pay more money. There were inadequate electrical connections so I have had it cost me a lot more in the long run.”
“The pricing wasn't transparent.”
“They were clean and courteous but they were liars.”
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“The regular technician, I believe his name is Steve, is very knowledgeable, professional and is extremely qualified!!!!”
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“Technician didn't know anything at all about the AC system. Gave me the wrong diagnosis and told me that the system couldn't be fixed. However, I contacted a different company and the did fixed the issue in no time. I paid for a service from your company for nothing and it was a waste of my time. The tech was trying to sell me a new system when in reality mine just needed a simple fix. I would never recommend your business to anyone. Bad service and bad business.”
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“while all the techs provided great service, Zach Miller was exceptional.”
