Pacific Heating & Cooling
Air Conditioning & Heating
Hours of Operation
Business Address
8607 Durango Street SW Suite A
Tacoma, WA 98499
Company Details
Services Offered
- Air Duct Cleaning
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
Services Not Offered
Minimum Job
Not specified
Warranty
- 1-year to 10-year extended warranties
- Manufacturer warranties honored
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Best Medium Business by South Sound Magazine for 2016 and 2018 named
- Great Place to Work Certified 2020-2021
- The NEWS' 2017 Best Contractor to Work For in the West region chosen
Availability
Emergency 24/7
About this company
"Pacific Heating & Cooling is 'Washington's Leader in Home Comfort.' Our company's mission is to achieve a win-win-win for our team members, customers, and the company by providing safe, reliable, and efficient home comfort systems."
— Hungate Family
License
PACIFAS093KA
Ratings & Reviews
Compiled Score:
Pacific Heating & Cooling has received 4.9 out of 5 stars based on 3299 customer reviews. Learn about Our Research Process.
Angelica Torres
3 months ago
Pacific Heating & Cooling, consisting of Jesse, Brent and Gavin, provided exceptional workmanship installing our brand new furnace and heat pump. First, they were on time; took the time to introduce themselves, and explained the process and how long it would take to complete. They answered our questions and concerns with a smile. They completed the installation quickly and efficiently, leaving a trail of cleanliness and beautiful workmanship. Gold stars for this team of professionals! Thank you guys! Chris & Angelica Torres
Frank Immel
a week ago
Wonderful experience all around. We just purchased the house and called the company who last serviced. From the lovely women that answered the phone, yes a live person right off the bat, very helpful in setting the appointment. During the time frame of the appointment received a notification when the technician would arrive, including his picture, and the ability to track him similar to Uber. He was very knowledgeable and courteous. He diagnosed the problem quickly yet ran through a full diagnostic. Had the part on his truck. Runs great! Highly recommend them!
Christopher Brugman
10 months ago
Matt Storset was the best tech we have ever had. Confirmed the diagnosis quickly, answered all my questions, and installed the new thermostat very quickly. It works GREAT and the issues were solved. He was also great to chat with about Jordan’s, BMX, and the good ole days. Hope we get to work with him again.
Cheryl Seaborn
2 months ago
First and foremost Pacific Air put in our air conditioning system in 2015. We receive service in the beginning of winter and the beginning of summer for regular checkups and cleaning. This ensures our system will be functioning smoothly for that season. It’s wonderful because they call us to set up appointments so we never have to keep up when it’s time to set up a maintenance service call. Brandon was our service provider for today and has been here a few times for our regular checks. We have absolute faith when he leaves all is going to be running smoothly. Brandon is so courteous personable and such a delight to have conversation with while he’s here. Serviceman often have you feeling they don’t have time to answer questions. Brandon will ask you at the beginning middle and end making sure you have a good understanding of his answers. He’s extremely thorough and explains everything as he’s doing our system. His wonderful personality is always welcomed here. He is smiling when he enters and smiles as he’s leaving. We truly enjoy having him in our home. We look forward to seeing him again for our next checkup time. We highly recommend Pacific Air to everyone and have to our family and friends. We have never had to call them out to repair anything on our unit. We believe having the regular maintenance keeps it running without issues. We appreciate all that they do. You simply cannot go wrong with having them put in your desired unit. If we didn’t have them do the initial install we would still recommend them for heating and air systems. Their knowledge will bring you peace of mind with anything you may need. Yes I’m a real customer and not associated personally with any of them just simply the company. It takes a lot for me to write an in-depth review but I feel this strongly about this service company!!
Jennifer Verbonus
2 months ago
Ryan and Malachi were the two heating and cooling guys that came to replace my furnace last Friday and install a new air conditioner unit outside. They did an awesome job very professional. Easy to communicate with and got the job done quickly. We've been using it for the last few days and it works great! We also worked with Justin who was the first one on site Thursday, he measured the house and took pictures of our old system. His professionalism and knowledge and how he communicated was outstanding. I had multiple questions via email and he answered me within just a few minutes, completely unexpected but really was a wow factor for me since I'm an admin myself and know how important communication is staying on top of things. I would definitely recommend these guys.. great work!!
Service Area
Pacific Heating & Cooling serves 15 cities in the Seattle area.
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Cities Served
Pacific Heating & Cooling FAQ
Services
Hours of Operation
Business Address
8607 Durango Street SW Suite A
Tacoma, WA 98499
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