Value Dry Waterproofing
Crawl Space Encapsulation & Repair
Hours of Operation
Business Address
1434 Odenton Road
Odenton, MD 21113
Company Details
Services Offered
- Crawl Space Encapsulation Services
- Foundation Stabilization and Repair
- Humidity and Moisture Control
Services Not Offered
Minimum Job
Not specified
Warranty
- Lifetime transferable warranties on basement waterproofing and crawl space encapsulation systems
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- BHA member
- Indoor Air Quality Association member
- James Ketterer is a BHA certified Waterproofing Specialist and Egress Specialist
- Secretary's Citation from the MD Department of Commerce in recognition of 15 years of quality work
Customer Benefits
About this company
"Value Dry transforms wet, humid basements and musty crawl spaces into dry, healthy, livable environments by installing waterproofing and encapsulation systems in homes and businesses in Maryland, DC, Virginia, Delaware, and West Virginia. You can count on our promise of quality combined with professional workmanship."
— James Ketterer, President
License
2705130078
Ratings & Reviews
Compiled Score:
Value Dry Waterproofing has received 4.7 out of 5 stars based on 211 customer reviews. Learn about Our Research Process.
Wright Esposito
a month ago
I’m giving Value Dry Waterproofing 4 out of 5 stars. Overall, they were the most professional company I dealt with throughout the entire process, and they definitely put the “value” in Value Dry. I spent a little over $44,000 on a fairly extensive project that included foundation straps, a complete waterproofing system, and two sump pumps. The inspector I worked with was excellent during the sales process. He was professional, knowledgeable, and never pushy or high-pressure. He took the time to explain the entire waterproofing system in detail, how it worked, and how Value Dry’s approach compared with the other companies I was considering. One of the biggest reasons I ultimately chose Value Dry was being able to actually see and compare the quality of the products and finishes he brought out during the inspection. That quality carried through to the installation. Their system was noticeably more refined than some of the alternatives I was quoted. For example, the sump systems are largely installed below the floor rather than taking up a large amount of space in the basement. They were also able to literally tunnel underneath my existing plumbing to install the waterproofing system. This was a surprisingly big differentiator. Other contractors told me the plumbing would have to be moved before they could do the job, and they also made clear that they would not handle that work themselves. In other words, I would have needed to find and coordinate a completely separate plumbing contractor, potentially be without water for days, and then somehow line all of that up with the waterproofing work. Realistically, who wants to deal with that on top of an already major basement project? Value Dry was able to work around the existing plumbing and keep the project under one roof, which made a huge difference for me. I intentionally waited to write this review until we had gone through a few good storms so I could see how the system actually performed. So far, everything has stayed dry and the system appears to be working exactly as intended. The installation crew was excellent to work with, professional throughout the project, and the quality of the finished work has been very good. My only real criticism is the communication after the sale. Once the contract was signed and the cancellation period had passed, the inspector was understandably less involved and it became more difficult to know exactly who my point of contact was. It was also a little confusing getting a firm start date. We had agreed on a date about a month in advance, but when I emailed shortly beforehand to confirm, the response was essentially, “I need to check with production,” which left me unsure whether we were actually starting on the date we had previously agreed to. I don’t really fault the inspector for that, since his role is primarily on the sales and inspection side, but I do think Value Dry could improve the handoff between sales and production once a project is booked. A clearer point of contact and firmer communication around scheduling would make the overall experience even better. That said, this was more of an inconvenience than a major problem. The crew was great, the finished work has been solid, and most importantly, my basement has remained dry through multiple storms. Overall, I’m very happy with the result and would recommend Value Dry. The post-sale communication and scheduling experience are really the only reasons I’m giving them four stars instead of five.
ysmith
2 months ago
Value Dry installed our french drain and they did a good job. They also have a great lifetime warranty. The backup battery for our sump pump went out and they replaced it the same day I called them! Taylor our technician was great. He was very knowledgeable and took the time to explain everything to us and answer our questions.
James OBrien
a year ago
In June of this year, we had water intrusion and flooding in our basement. Value Dry helped us fix the issue. They were able to schedule an inspection of our property quickly and offered us a competitive price. Corbin, their estimator, was great to work with, as was Austin, who led the installation team. They did the work well and kept the rest of our finished basement clean and protected. They removed the wet, damaged dry-wall, and then installed a vapor barrier, a drain in the floor by the foundation, a sump pump with back-up battery, and a speed drain outside by a back door. They completed the work about 3.5 months ago and it has been dry ever since. I recommend them and their work.
Amy Lee
6 months ago
We had waterproofing done by Value Dry about a year ago, and they did an excellent job from the start. Recently, we had our one-year maintenance check, and I really appreciated that they proactively called to remind us and get it scheduled. I also want to give a special thank you to Omar, who I spoke with on the phone. He was absolutely amazing!! very professional, friendly, and thorough. He followed up regarding the one-year maintenance and took the time to answer all of my questions without making me feel rushed. That level of customer service really stood out. Overall, we’ve had a great experience with Value Dry and would definitely recommend them to anyone looking for reliable waterproofing services.
Gloria Browner
2 weeks ago
Raul was very thorough as he performed a preventative maintenance inspection for my basement waterproofing system. He was absolutely superb! He was polite, kind, respectful, knowledgeable and attentive to my questions with satisfactory answers. Thank you for your service.
Service Area
Value Dry Waterproofing serves 43 cities in the Northern Virginia area.
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Cities Served
Value Dry Waterproofing FAQ
Services
Hours of Operation
Business Address
1434 Odenton Road
Odenton, MD 21113
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