Hours of Operation
Business Address
6652 Pinecrest Drive Suite 100
Plano, TX 75024
Company Details
Services Offered
- Kitchen and Bathroom Design
- Bathroom Remodeling
- Kitchen Remodeling
- Home Additions
- Drywall Services
- Shower Installation
Services Not Offered
Minimum Job
- $2,000 minimum
Warranty
- 1-year workmanship warranty
Additional Information
Employee Information
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
Not specified
Customer Benefits
About this company
DFW Improved will help you transform your house into the home you've always wanted. Our team of home remodeling and design experts will help you every step of the way. We've completed over 15,000 projects in the past 19 years, so you can have confidence in our expertise and process.
DFW Improved is a residential general contractor and design-build home remodeling firm.
Ratings & Reviews
Compiled Score:
DFW Improved has received 4.7 out of 5 stars based on 168 customer reviews. Learn about Our Research Process.
"Never in a million years. In fact, I would shout from the rooftops to stay away!"
TX Homeowner
No review comments provided
Julia W.
Richardson, TX
No review comments provided
TX Homeowner
No review comments provided
Ingrid S.
Little Elm, TX
No review comments provided
TX Homeowner
No review comments provided
Gerald C.
McKinney, TX
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
"Once DFW Improved is on-board and contract signed, everything has gone well."
TX Homeowner
"High quality work and definitely strive to 100% customer satisfaction."
TX Homeowner
No review comments provided
Meghan G.
Frisco, TX
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
"We have used DFW improved for years and had wonderful experiences. This was not that. Lack of communication, tasks not completed and work not done to their standards."
TX Homeowner
"I contacted DFW Improved after my house was flooded in February 2021. I had them do the damage repair as well as updated my kitchen. My first contact was with Jaime. Jaime is an easy-going, affable, intelligent person who is very good at his job. He showed up at a difficult time for me and he was reassuring in the quality of work that would be supplied as well as being realistic with me regarding the time frame of said work. He was easy to work with after the contract was signed and the process started. Change orders were easy and fair, Jaime did not nickel and dime me! The reconstruction meeting took place at the time Jaime stated it would and the process started two weeks later as they stated it would. A week after the meeting I had a schedule in my hand for the 6 weeks of work that was to be done. My project manager was Blake, he’s a smart, take charge individual that was on top of the job on a daily basis. He always kept me informed of the daily activities. Blake said something to me during this process that really resonated with me, “James, we want to make you happy”. I thought wow, I’ve never had a contractor actually say this to me but also back it up in actions. Blake and DFW Improved went above and beyond for me and made it as easy as possible during this difficult time in our lives. I would not hesitate to use them again and highly recommend them!"
James O.
Frisco, TX
"We signed a contract to remodel our master bathroom Dec. 14, 2020. It is now August 1, 2021 and we are still waiting. The “punch list” has never been completed."
Sandi P.
Flower Mound, TX
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
Robert D.
Mckinney, TX
No review comments provided
Phil R.
McKinney, TX
No review comments provided
Stephan P.
Dallas, TX
No review comments provided
Elaine S.
Allen, TX
No review comments provided
Wendy F.
Dallas, TX
No review comments provided
TX Homeowner
"It took four months to complete a 4X4 shower. The laborers were exemplary. The office and communications were very poor. Needs training."
Mark S.
Dallas, TX
"We have used DFW Improved 2 times, for different projects. We were happy with the workmanship of all the subs, and the oversight and communication by our project manager."
Diana S.
Prosper, TX
"They did a great job in my home, and everything turned out beautiful. Except the fact that it's been 1 year and the punch-out is not completed yet."
Luis G.
Frisco, TX
"Sure."
Robert K.
Dallas, TX
No review comments provided
Gayla U.
McKinney, TX
No review comments provided
Stewart A.
Allen, TX
No review comments provided
Joe S.
Celina, TX
No review comments provided
TX Homeowner
No review comments provided
Teresa H.
Carrollton, TX
No review comments provided
TX Homeowner
"THE SALES WAS GOOD BUT THE FOLLOW THROUGH WAS NOT."
TX Homeowner
No review comments provided
Erik L.
Carrollton, TX
No review comments provided
Juanita R.
Sachse, TX
No review comments provided
Rob V.
Dallas, TX
No review comments provided
David G.
Plano, TX
No review comments provided
Harmonie F.
Grapevine, TX
"Gabi Sperry is amazing! She was so kind and patient with me. The renovation process was very stressful for me and she was always willing to listen and help, even when her portion of the job was finished. DFW Improved was professional and willing to redo things to make me happy with the final product. Beautiful work that I will enjoy for years to come. Thank you so much!"
Vardit G.
Dallas, TX
"Right now, I’m a bit disappointed with the communication we get/don’t get from the PM. A simple acknowledgment would help."
TX Homeowner
"From pre-sales through design and execution, all the teams were very professional and responsive. Work was high quality and results were amazing. They went above and beyond to assist and make recommendations. Even during the freeze in North Texas when we had burst pipes, the crew took care of us as we are existing customers."
Andrea G.
Plano, TX
"Great to work with, the team is knowledgeable and friendly."
Joe S.
Grapevine, TX
"if it wasn't for Dave Poeckes cleaning up a giant mess we most definitely would have sued them. Dave was great and I would recommend him personally - the firm; no way."
TX Homeowner
"Designer misplaced our approval on materials - very unprofessional considering she was entering our choices into a PC."
TX Homeowner
"We were very pleased with our bathroom remodel. Each person was intent on making sure we were pleased, and they worked in a timely manner. Several went above and beyond what was expected."
Paul S.
Plano, TX
No review comments provided
TX Homeowner
No review comments provided
Paul A.
Dallas, TX
No review comments provided
Chris M.
Grapevine, TX
No review comments provided
Mike M.
Plano, TX
No review comments provided
TX Homeowner
No review comments provided
Wade S.
Southlake, TX
No review comments provided
Jeff H.
Frisco, TX
No review comments provided
Whitney R.
Dallas, TX
No review comments provided
Mark B.
Highland Village, TX
"I was satisfied with the work done. Sometimes I felt the price was on the high end but I have very little experience in the home improvement business.And I am very frugal by nature."
Vicky M.
Plano, TX
"What a pleasure it was to work with Gabi and Justin and your whole crew! They were patient, punctual, finished the job when they promised and for the price quoted. We could not be more thrilled!!"
Rebecca M.
Colleyville, TX
"Excellent contractor"
Tracy S.
Keller, TX
"We were very happy with Miguel and the work crews that completed our bathroom remodels."
TX Homeowner
No review comments provided
Sandra P.
Dallas, TX
No review comments provided
TX Homeowner
No review comments provided
Jessica P.
Allen, TX
"The work was done efficiently and in a timely manner. The work was very high quality."
Lyn K.
Keller, TX
"Took too long on the project and did not match my vanity satisfactory"
Wallace E.
Flower Mound, TX
"The team at DFW Improved did a great job with my kitchen remodeling."
TX Homeowner
"Remodeling a person's home can take a lot of time and energy. DFW Improved made it easy and comfortable the entire process. Keeping us informed of changes to the schedule, following up on each work team's progress, and keeping the entire home as clean as possible was awesome! The project manager, Shane, kept me informed during the entire process. Helping me manage my work time with contractors' time. All the different teams that completed work were very very detailed and cleaned their areas before they left for the day. The teams also communicated with me about any changes that they would recommend based on their experience and my home's current layout or paint color. We would definitely refer them to anyone who is looking to remodel or update their home. Excellent team!!!!!"
Cindy B.
Frisco, TX
"Very pleased with the overall experience. None of the horror stories some of my friends experienced."
K.S.&.
Allen, TX
"Remains to be seen, but the experience has been somewhat rocky with too many legal documents and not enough customer service."
TX Homeowner
"DFW Improved provides an excellent and quality experience related to remodeling your home."
Robert T.
Prosper, TX
"Done 2 jobs now with DFW and both went so smooth and the work is top notch!"
Jon M.
McKinney, TX
No review comments provided
Edward H.
Allen, TX
No review comments provided
TX Homeowner
No review comments provided
Dave M.
Allen, TX
No review comments provided
Andrew M.
Dallas, TX
No review comments provided
TX Homeowner
No review comments provided
Ron B.
Bedford, TX
No review comments provided
Emad S.
Frisco, TX
No review comments provided
TX Homeowner
No review comments provided
Margie H.
Prosper, TX
No review comments provided
Kevin H.
Frisco, TX
No review comments provided
Keith W.
Prosper, TX
No review comments provided
TX Homeowner
No review comments provided
Kim R.
Grapevine, TX
No review comments provided
David C.
Plano, TX
No review comments provided
William K.
Richardson, TX
No review comments provided
Janet R.
Plano, TX
No review comments provided
Mac E.
Dallas, TX
No review comments provided
TX Homeowner
"Poor supplies, poor workmanship. Called back several times job and rebuild parts of the job"
Lou S.
Lewisville, TX
No review comments provided
TX Homeowner
No review comments provided
John C.
McKinney, TX
"Very professional and wonderful to work with. Workers are very conscientious and work quietly and efficiently. They are mindful about cleanup when they are finished. Easy experience from start to finish."
TX Homeowner
"Everyone we dealt with was personable, professional, and nice to work with. Quality of workmanship was adequate and they were very responsive to any concerns we had. Perhaps partly the current chaotic environment, but we always felt like everyone was stretched thin. Getting to the point of construction start was slow. I generally felt we would have been given better service by those we worked with if they had more time."
TX Homeowner
No review comments provided
Tehnoon R.
Plano, TX
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
Larkin F.
Prosper, TX
No review comments provided
Luke L.
Prosper, TX
No review comments provided
Jean V.
Plano, TX
No review comments provided
Kenneth W.
Double Oak, TX
"We were so grateful to DFW Improved for our most recent project due to water damage in our home from the Texas Winter Storm. They were immediately in touch with us following the event and helped answer all of our questions, helped us to navigate insurance issues, communicative, polite, timely, and overall extremely trust worthy!"
Lexi B.
Mckinney, TX
"We decided to use DFW Improved based on a high referral. Communication leading up to project demo was excellent! Sales rep was prompt to respond to all inquiries and requests. Unfortunately, that was not the case once project began. There was not a clear timeline throughout the entire project. Delays were not communicated in a timely manner. We had to pay a large fee for an equipment rental which should have been calculated or anticipated with initial proposal when all dimensions were measured and agreed upon. It should not have been an unexpected problem. We were not consulted on preference of materials or placements until the day of or if at all (ex. decisions that were not discussed during our design center visit). Things do get corrected to our preference as we point them out, but overall we felt that the process was slow and not smooth with too much follow up on our part."
Thao D.
Rockwall, TX
"We are very pleased with the results of our first kitchen remodel. They were easy to work with and worked to make us happy."
Gary R.
Mckinney, TX
"Prior DFW Improved experiences met expectation or exceeded expectation levels where as this last project may have been average at best."
Bart B.
Allen, TX
No review comments provided
Richard D.
Frisco, TX
No review comments provided
Marty J.
Allen, TX
No review comments provided
Melissa J.
Prosper, TX
No review comments provided
Ann G.
Frisco, TX
No review comments provided
Ann-Marie G.
Frisco, TX
No review comments provided
Joel R.
Flower Mound, TX
"Just, overall, it was a great experience, from beginning to end. We had fairly good communication. The project manager Todd was fantastic. He kept us apprised once the construction began for that week. I would say, as well, the quality of work was great, from the subcontractors completing the work to the materials and the lumbar. Again, overall, it was a good experience."
Frank L.
Little Elm, TX
"I really had a great experience with them overall, especially with our project manager, Todd. He did a great job of making sure we had someone here every day working on something to keep the project moving forward. The project was completed in two weeks, which was really impressive. The quality of the work is really good too. We love the kitchen. The only issue we had was with the design team. They weren't very good. It was okay because my wife already knew what she wanted. They weren't approachable, friendly, accommodating, or helpful in any way. Whenever I recommend DFW Improved to a friend, I always tell them they probably won't be impressed with the design team."
John K.
Frisco, TX
"There are two major things. The project was not at all on time. It was estimated to be about five to seven weeks long. I don't know how many months it was that it kept going on. They started in June 2020, and, pushing hard, they finished Christmas Day. It was seven months instead of seven weeks. For that reason, I would not recommend them, because if they cannot keep the timeline, it's an issue. If I sign a contract, even if it's their contract, I want a clause that says that if they don't deliver in a certain amount of time, they will have to pay some kind of penalty. The other thing is that they put in the contract that we were eligible for platinum grade pricing of materials from their store, like countertops, but we didn't get any amount to use from that. They did an upsell for that, but the platinum didn't mean anything. I'd want to warn other customers. I'd assume that platinum level countertops are covered then--that, if you want extra, you don't have to pay higher than that, but that was not true. The platinum didn't cover the most basic level of countertops. We selected a group of the most common countertops, but still paid $2000 extra. The platinum is a trick in the contract, which is something we learned."
Peter M.
Plano, TX
No review comments provided
Candice C.
McKinney, TX
No review comments provided
Mary A.
Garland, TX
No review comments provided
Beth S.
Flower Mound, TX
"DFW Improved did an excellent job and I wouldn't hesitate to use them again. All the workers that came to my house were skilled and professional."
Richard S.
Plano, TX
"Manuell, our job coordinator was awesome to work with."
Wes M.
Plano, TX
"Highly recommend DFW Improved for any remodeling project. Great communication with project manager throughout the process. The designer was excellent and made great suggestions to create a beautiful kitchen and master bath!"
Kim D.
Frisco, TX
"The final product looks good, but the process getting there - including many problems that could have been avoided or minimized with good communication - was profoundly frustrating."
Richard C.
Prosper, TX
No review comments provided
M.S.&.
Prosper, TX
No review comments provided
Robert H.
Frisco, TX
No review comments provided
Kelly W.
McKinney, TX
"Quality work"
Jay W.
Allen, TX
"No work has started. Why am I receiving this survey? And we asked to NOT communicate with the Adam S email address. Is Ken listening to the customer requests."
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
Pam M.
Richardson, TX
No review comments provided
TX Homeowner
No review comments provided
Robert P.
McKinney, TX
No review comments provided
Valerie E.
Dallas, TX
No review comments provided
Lindsay H.
Plano, TX
No review comments provided
J.C.R.
Garland, TX
No review comments provided
Nora W.
Plano, TX
No review comments provided
John H.
Southlake, TX
No review comments provided
TX Homeowner
No review comments provided
Sherry H.
Plano, TX
"In most cases everybody showed up to do the work and we were always kept in formed as to the work schedule"
Steve C.
Richardson, TX
"I have used DFW improved on 3 different home improvement projects, and they have been excellent every time, start to finish."
Ellen L.
Dallas, TX
"We will certainly recommend DFW Improved to our friends. They were very professional in all respects. Communication was excellent and they did what they said they would do when they said they would do it. Project Manager was excellent in all areas and subcontractors were friendly, professional and trustworthy. We could not have been more pleased with the completion and outcome of the project."
Jennifer H.
Allen, TX
"No! Not likely at all."
TX Homeowner
"Excellent advice on how to do the remodel, and great communication during."
Liz F.
Euless, TX
"I have already recommended DFWImproved to 2 families. I was very pleased with all aspects of the work done."
Janyce M.
Savannah, TX
No review comments provided
Corey M.
Frisco, TX
No review comments provided
Adam M.
Heath, TX
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
TX Homeowner
No review comments provided
Brian M.
Plano, TX
No review comments provided
TX Homeowner
No review comments provided
C.&.S.
Double Oak, TX
No review comments provided
TX Homeowner
"They did a great job!"
Cheryl C.
Richardson, TX
"They did a great job. Jaimie was very pleasant to work with."
Alan P.
Allen, TX
"They did great work and have been responsive. We have been satisfied with everything. There are no complaints!"
Brian W.
Dallas, TX
"I was disappointed on the time it took to complete the kitchen remodeling. I was told it would take 2 weeks and it ended up being completed 37 days not to mention ran out of tile and edges."
Alma V.
Plano, TX
No review comments provided
Becki D.
Plano, TX
"We have employed DFW Improved for many projects over the past 11 years from a new roof, master bath renovation, kitchen renovation, updating bathrooms, turning a second garage into a workshop, and a custom pergola. They are very professional and listen so you get exactly what you want."
Ann N.
Plano, TX
"DFWimproved is our “go to” for any kind of home improvement."
Connie S.
Allen, TX
No review comments provided
Sara H.
Dallas
No review comments provided
Kevin M.
Grapevine
No review comments provided
James T.
Grapevine
"Professional, On-Time, good communication"
Noel B.
Frisco
No review comments provided
Pam M.
Richardson
No review comments provided
Anonymous Homeowner
Service Area
DFW Improved serves 28 cities in the Plano, TX area.
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Cities Served
DFW Improved FAQ
Services
Hours of Operation
Business Address
6652 Pinecrest Drive Suite 100
Plano, TX 75024
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