DFW Improved
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

DFW Improved has received 4.6 out of 5 stars based on 163 customer reviews. Learn about Our Research Process.
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2nd year as a Best Pick
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"DFW is a trusted resource to help re-imagine your home. We design room additions, kitchens, and bath remodels, and we customize flooring and paint to tailor every element to your exact taste. We have over 40 staff with the expertise to give you peace of mind that your project will be delivered with excellence."

Gary St. John | Co-Owner
Company Information
Services Offered
DFW Improved is a residential general contractor and design-build home remodeling firm. The company offers customers a single point of contact for projects and specializes in home additions and renovations, home repairs, and kitchen and bathroom remodeling. DFW Improved provides design services, financing options, and free estimates. The staff includes insurance specialists and a warranty manager.
Services Not Offered
The company does not build pools.
Minimum Job
A $2,000 job minimum is required.
Warranty
Workmanship carries a one-year warranty.
Company History
The local, family-owned company was established in 2004.
Employee Information
Employees wear uniforms.
Additional Information
DFW Improved works with products from Sherwin Williams, Kohler, Emser Tile, and Dal-Tile.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
6652 Pinecrest Drive Suite 100
Plano, TX 75024
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 3:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

DFW Improved has received 4.6 out of 5 stars based on 163 customer reviews. Learn about Our Research Process.
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146
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Review by
09/28/2021

“Never in a million years. In fact, I would shout from the rooftops to stay away!”

Review by
09/22/2021

No review comments provided

Review by
09/13/2021

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Review by
09/11/2021

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Review by
09/11/2021

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Review by
09/10/2021

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Review by
09/10/2021

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Review by
08/23/2021

“Once DFW Improved is on-board and contract signed, everything has gone well.”

Review by
08/23/2021

“High quality work and definitely strive to 100% customer satisfaction.”

Review by
08/20/2021

No review comments provided

Review by
08/19/2021

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Review by
08/15/2021

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Review by
08/04/2021

“We have used DFW improved for years and had wonderful experiences. This was not that. Lack of communication, tasks not completed and work not done to their standards.”

Review by
08/02/2021

“I contacted DFW Improved after my house was flooded in February 2021. I had them do the damage repair as well as updated my kitchen. My first contact was with Jaime. Jaime is an easy-going, affable, intelligent person who is very good at his job. He showed up at a difficult time for me and he was reassuring in the quality of work that would be supplied as well as being realistic with me regarding the time frame of said work. He was easy to work with after the contract was signed and the process started. Change orders were easy and fair, Jaime did not nickel and dime me! The reconstruction meeting took place at the time Jaime stated it would and the process started two weeks later as they stated it would. A week after the meeting I had a schedule in my hand for the 6 weeks of work that was to be done. My project manager was Blake, he’s a smart, take charge individual that was on top of the job on a daily basis. He always kept me informed of the daily activities. Blake said something to me during this process that really resonated with me, “James, we want to make you happy”. I thought wow, I’ve never had a contractor actually say this to me but also back it up in actions. Blake and DFW Improved went above and beyond for me and made it as easy as possible during this difficult time in our lives. I would not hesitate to use them again and highly recommend them!”

Review by
08/01/2021

“We signed a contract to remodel our master bathroom Dec. 14, 2020. It is now August 1, 2021 and we are still waiting. The “punch list” has never been completed.”

Review by
07/23/2021

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Review by
07/23/2021

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Review by
07/23/2021

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Review by
07/23/2021

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Review by
07/23/2021

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Review by
07/16/2021

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Review by
07/16/2021

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Review by
07/16/2021

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Review by
07/16/2021

“We have used DFW Improved 2 times, for different projects. We were happy with the workmanship of all the subs, and the oversight and communication by our project manager.”

Review by
07/16/2021

“It took four months to complete a 4X4 shower. The laborers were exemplary. The office and communications were very poor. Needs training.”

Review by
07/13/2021

“Sure.”

Review by
07/13/2021

No review comments provided

Review by
07/13/2021

“They did a great job in my home, and everything turned out beautiful. Except the fact that it's been 1 year and the punch-out is not completed yet.”

Review by
07/12/2021

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Review by
07/10/2021

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Review by
07/03/2021

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Review by
07/01/2021

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Review by
07/01/2021

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Review by
07/01/2021

“THE SALES WAS GOOD BUT THE FOLLOW THROUGH WAS NOT.”

Review by
06/30/2021

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Review by
06/30/2021

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Review by
06/30/2021

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Review by
06/30/2021

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Review by
06/29/2021

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Review by
06/29/2021

“Gabi Sperry is amazing! She was so kind and patient with me. The renovation process was very stressful for me and she was always willing to listen and help, even when her portion of the job was finished. DFW Improved was professional and willing to redo things to make me happy with the final product. Beautiful work that I will enjoy for years to come. Thank you so much!”

Review by
06/29/2021

“From pre-sales through design and execution, all the teams were very professional and responsive. Work was high quality and results were amazing. They went above and beyond to assist and make recommendations. Even during the freeze in North Texas when we had burst pipes, the crew took care of us as we are existing customers.”

Review by
06/29/2021

“Great to work with, the team is knowledgeable and friendly.”

Review by
06/29/2021

“Right now, I’m a bit disappointed with the communication we get/don’t get from the PM. A simple acknowledgment would help.”

Review by
06/28/2021

“if it wasn't for Dave Poeckes cleaning up a giant mess we most definitely would have sued them. Dave was great and I would recommend him personally - the firm; no way.”

Review by
06/26/2021

“Designer misplaced our approval on materials - very unprofessional considering she was entering our choices into a PC.”

Review by
06/25/2021

“We were very pleased with our bathroom remodel. Each person was intent on making sure we were pleased, and they worked in a timely manner. Several went above and beyond what was expected.”

Review by
06/24/2021

No review comments provided

Review by
06/24/2021

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Review by
06/23/2021

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Review by
06/22/2021

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Review by
06/22/2021

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Review by
06/22/2021

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Review by
06/22/2021

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Review by
06/22/2021

“I was satisfied with the work done. Sometimes I felt the price was on the high end but I have very little experience in the home improvement business.And I am very frugal by nature.”

Review by
06/22/2021

“What a pleasure it was to work with Gabi and Justin and your whole crew! They were patient, punctual, finished the job when they promised and for the price quoted. We could not be more thrilled!!”

Review by
06/22/2021

“Excellent contractor”

Review by
06/22/2021

“We were very happy with Miguel and the work crews that completed our bathroom remodels.”

Review by
06/22/2021

No review comments provided

Review by
06/22/2021

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Review by
06/20/2021

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Review by
06/19/2021

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Review by
06/19/2021

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Review by
06/18/2021

“The work was done efficiently and in a timely manner. The work was very high quality.”

Review by
06/17/2021

“Remodeling a person's home can take a lot of time and energy. DFW Improved made it easy and comfortable the entire process. Keeping us informed of changes to the schedule, following up on each work team's progress, and keeping the entire home as clean as possible was awesome! The project manager, Shane, kept me informed during the entire process. Helping me manage my work time with contractors' time. All the different teams that completed work were very very detailed and cleaned their areas before they left for the day. The teams also communicated with me about any changes that they would recommend based on their experience and my home's current layout or paint color. We would definitely refer them to anyone who is looking to remodel or update their home. Excellent team!!!!!”

Review by
06/17/2021

“Very pleased with the overall experience. None of the horror stories some of my friends experienced.”

Review by
06/17/2021

“DFW Improved provides an excellent and quality experience related to remodeling your home.”

Review by
06/17/2021

“Done 2 jobs now with DFW and both went so smooth and the work is top notch!”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

“The team at DFW Improved did a great job with my kitchen remodeling.”

Review by
06/17/2021

No review comments provided

Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

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Review by
06/17/2021

“Took too long on the project and did not match my vanity satisfactory”

Review by
06/17/2021

“Remains to be seen, but the experience has been somewhat rocky with too many legal documents and not enough customer service.”

Review by
06/17/2021

No review comments provided

Review by
06/14/2021

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Review by
06/14/2021

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Review by
06/05/2021

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Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/02/2021

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Review by
06/02/2021

“Poor supplies, poor workmanship. Called back several times job and rebuild parts of the job”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

No review comments provided

Review by
05/31/2021

“Very professional and wonderful to work with. Workers are very conscientious and work quietly and efficiently. They are mindful about cleanup when they are finished. Easy experience from start to finish.”

Review by
05/30/2021

No review comments provided

Review by
05/30/2021

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Review by
05/30/2021

“Everyone we dealt with was personable, professional, and nice to work with. Quality of workmanship was adequate and they were very responsive to any concerns we had. Perhaps partly the current chaotic environment, but we always felt like everyone was stretched thin. Getting to the point of construction start was slow. I generally felt we would have been given better service by those we worked with if they had more time.”

Review by
05/26/2021

No review comments provided

Review by
05/25/2021

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Review by
05/24/2021

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Review by
05/24/2021

No review comments provided

Review by
05/24/2021

No review comments provided

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