John Nugent & Sons
Air Conditioning & Heating
Hours of Operation
Business Address
45921 Maries Road
Sterling, VA 20166
Company Details
Services Offered
- Humidifiers
- Boilers
- Air Cleaners
- Commercial HVAC Services
- Furnace Maintenance
- Furnace Repair, Installation, and Replacement
- Geothermal Systems
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
- Ventilation Services
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year warranty on repairs
- Up to 10-year warranty on labor and parts for new equipment installations
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Ongoing Training
- Vehicles are Fully Stocked
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Carrier Factory Authorized Dealer
- Carrier President's Award winner
About this company
As a family-owned-and-operated company in business for 48 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family.
A full-service plumbing company, John Nugent & Sons offers residential and light commercial sales, service, repair, and installation of plumbing equipment.
License
2705177239
Ratings & Reviews
Compiled Score:
John Nugent & Sons has received 4.8 out of 5 stars based on 565 customer reviews. Learn about Our Research Process.
No review comments provided
Carter M.
Purcellville, VA
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Mark K.
Vienna, VA
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David G.
Oakton, VA
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VA Homeowner
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Brian T.
Mclean, VA
"On time, worked quickly and efficiently and did it all right!"
Beverly B.
Oakton, VA
No review comments provided
Berdie G.
Great Falls, VA
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Lisa G.
Great Falls, VA
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Erin A.
Arlington, VA
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Greg P.
Sterling, VA
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Richard S.
Annandale, VA
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Donald D.
Great Falls, VA
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Margaret K.
Fairfax, VA
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Eileen K.
Mclean, VA
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Lloyd S.
Great Falls, VA
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Jerry G.
Annandale, VA
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VA Homeowner
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Gordon H.
Falls Church, VA
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Ronald S.
Mclean, VA
"Best service available"
VA Homeowner
"Very professional and knowledgeable about the product and installation process. Would highly recommend!"
VA Homeowner
No review comments provided
Miguel A.
Dunn Loring, VA
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VA Homeowner
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Bob B.
Fairfax, VA
"Professional, easy to work with, and I am a happy, repeat customer"
Russell B.
Arlington, VA
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Claudia C.
Vienna, VA
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Heidi W.
Chantilly, VA
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Jerry K.
Reston, VA
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Deryl D.
Mclean, VA
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VA Homeowner
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Scott D.
Fairfax, VA
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Arnold L.
Alexandria, VA
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Dan C.
Herndon, VA
"I have always had good professional service from the staff at John Nugent & Sons."
Lisa M.
Mclean, VA
No review comments provided
Chuck K.
Ashburn, VA
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Michael B.
Arlington, VA
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VA Homeowner
"John Nugent & Sons has been a reliable partner in proving our annual HVAC service. They provide service advice and recommendations but never nickel and dime us."
John M.
Fairfax Station, VA
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VA Homeowner
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VA Homeowner
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Andrea D.
Burke, VA
"Excellent work, great communication about issue and options"
VA Homeowner
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Joseph V.
Great Falls, VA
"We have continued our service provided by Nugent & Sons for about two decades as it has been responsive with high quality work and a consistently professional performance."
John M.
Fairfax, VA
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VA Homeowner
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VA Homeowner
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Edward S.
Mclean, VA
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John M.
Mclean, VA
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VA Homeowner
"Nugent &Sons has always been excellent. I would definitely recommend them to friends."
Jill W.
Leesburg, VA
"I recommended you to my neighbor and now she uses you too."
Allie M.
Arlington, VA
"Very friendly when I call to book an appointment. The techs are knowledgeable and professional. I’ve never been disappointed."
VA Homeowner
"The technicians that recently installed our steam humidifier were professional installers. They are very well trained and provided a text book installation."
Doug J.
Gainesville, VA
No review comments provided
VA Homeowner
"We use John Nugent and Sons for yearly, rotating scheduled maintenance of HVAC, plumbing and electrical, with a visit each quarter for one of the different systems."
Warren Z.
South Riding, VA
No review comments provided
Miguel A.
Alexandria, VA
"Excellent Service ..... Really Great People"
Joe C.
Ashburn, VA
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Nancy S.
Alexandria, VA
No review comments provided
Bonnie K.
Fairfax, VA
"Ben is fabulous. He has been here before. I think it wise and thank you for sending the same man for repeat jobs. Good thinking"
Brian S.
Fairfax Station, VA
No review comments provided
VA Homeowner
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Susan S.
Arlington, VA
"The person who came out was knowledgeable, professional, and expeditious."
John R.
Vienna, VA
"I already recommend John Nugent & Sons. My neighbors used them to replace their furnace recently and they were very happy with the work."
Patricia M.
Arlington, VA
"when I needed HELP to repair my AC - John Nugent HELPED -- I am only working w/John Nugent for future help !! Thank U!! Joel"
Eva M.
Herndon, VA
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Gene L.
Great Falls, VA
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Tony S.
Mclean, VA
"We were pleased with the new electrical wiring and panel that the John Nugent & Sons three technicians installed in our house. They worked diligently all day getting the electrical system in the house up-to-code. We would call them again to work in our house because they are a very reliable company."
VA Homeowner
"The technicians are knowledgeable. They arrive when scheduled and are professional in their demeanor."
Maryellen C.
Ashburn, VA
"I have always been very happy with the services provided by John Nugent & Sons. They are always quick to repond and thorough in their work."
VA Homeowner
"Larry has been awesome from the first time he came to our home. He helped resolve the many issues we experienced upon moving into the home. He was patient with my questions and was always responsive."
Kathy F.
Vienna, VA
"On June 9, 2022 a Nugent electrician rewired three electrical outlets which had been not working. This corrected the problem."
James L.
Mclean, VA
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VA Homeowner
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Christina R.
Vienna, VA
"My plumbing situation in my kitchen was worse when Patrick worked on it then before he came. I had issues with the kitchen faucet but I did have both hot and cold water. Now I have only cold water."
Paul S.
Fairfax Station, VA
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VA Homeowner
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VA Homeowner
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E T.
Great Falls, VA
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Jason G.
Mclean, VA
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James L.
Annandale, VA
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Stewart A.
Arlington, VA
"Absolutely!"
Mary M.
Arlington, VA
No review comments provided
R.&.K.
Great Falls, VA
"I’ve always recommended Nugent through the many years I’ve been a customer."
Betty T.
Mclean, VA
No review comments provided
Steve H.
Herndon, VA
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Kathy B.
Arlington, VA
"Technician called before coming and he arrived promptly."
VA Homeowner
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VA Homeowner
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VA Homeowner
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Jonathan K.
Lorton, VA
"Great to have Nugent available they inspire confidence and trust."
Chris D.
Sterling, VA
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Charles M.
Great Falls, VA
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Mary K.
Mclean, VA
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Lee W.
Alexandria, VA
"New water heater failed."
Robert L.
Great Falls, VA
No review comments provided
VA Homeowner
"Was not happy with starting with a 10×10 hole in my return. It has changed everything about the airflow in my system. All air is now taken thru the basement not the upstairs hallway. When asked who is gunna cover that hole. I was told " just go to Home depot and buy one"...It's too bad. My family has spent 10's of thousands with this company. I'm not sure we will use you anymore."
Marta S.
Sterling, VA
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Elliott G.
Annandale, VA
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Jennifer R.
Vienna, VA
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James H.
Arlington, VA
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Ernest M.
Great Falls, VA
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VA Homeowner
"Nugent installed a replacement gas furnace and heat pump system in my home a number of years ago and has performed several maintenance and repairs since that time. They responded quickly and most satisfactorily to my service requests."
Sam W.
Mclean, VA
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Paul K.
Dunn Loring, VA
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Robert S.
Clifton, VA
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VA Homeowner
"Larry, the technician who came to my house was excellent with explaining the issue with my failed sump pump. He communicated clearly and was very respectful. He also cleaned up some water we had collected in a bucket that was contaminated with oil from the broken pump (without me asking!). I would definitely recommend Larry for any sump pump issues!"
Bonnie S.
Ashburn, VA
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John H.
Alexandria, VA
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VA Homeowner
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VA Homeowner
"Nugent’s workman was thoroughly professional, and was very pleasant to be around. We wouldn’"
John H.
Fairfax, VA
"We have used John Nugent and Sons for decades, including plumbing, HVAC, and electrical."
David S.
McLean, VA
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David S.
Great Falls, VA
"I have been a Nugent customer for many years. I have been pleased with their service, especially the practice of getting the home ready for the upcoming season. Mr. Chung has been our service rep for a long time and I request him each year that I make our appointment."
Bruce O.
Burke, VA
"Overall the work was 4/5, which was based on one experience."
VA Homeowner
"They are very Professional, knowledgeable and friendly ."
VA Homeowner
"Technician was very quick to identify a non-obvious problem. He provided a clear explanation of why it happened and fixed the problem immediately."
VA Homeowner
"My back up generator had a problem in the past, it was quickly analyzed, and expeditiously handled. Since then, they handle the service every year. They are a great company."
Carol N.
Oakton, VA
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Brian S.
Fairfax Station, VA
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VA Homeowner
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Leann M.
Vienna, VA
"see below."
David K.
Centreville, VA
"John Nugent & Sons has served my needs for several decades. I continue using them because they have never let me down. They are professional and efficient--serious but friendly,"
Bruce C.
Great Falls, VA
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Mary M.
Falls Church, VA
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Ed M.
Vienna, VA
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Art S.
Great Falls, VA
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VA Homeowner
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Anthony C.
Sterling, VA
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VA Homeowner
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VA Homeowner
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VA Homeowner
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Ernest M.
Great Falls, VA
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Elizabeth S.
Vienna, VA
"Great plumber!"
Dan D.
Great Falls, VA
"I would certainly recommend Nugent and Sons, and have already done so."
Ralph L.
McLean, VA
"It took repeated visits (and significant costs) to solve a plumbing issue last year bk the technician did not fully listen to me the first time. Additionally, I requested a quote for a new electrical panel which was about twice the price that others quoted and less bandwidth."
VA Homeowner
"Their plumber did excellent work, but was expensive."
VA Homeowner
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Barry M.
Great Falls, VA
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Josephine A.
Vienna, VA
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Virginia K.
Fairfax, VA
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Kathy O.
Hamilton, VA
"MAIN AIR CONDITIONING FAILED IN JULY, JOHN NUGENT TECH DIGNOSED THE PROBL AND 5AND INSTALLED THE ORDERED THE PROPER PARTS WE HAD AC WITHIN 3DAYS. VERY SATISFIED"
William T.
Fairfax, VA
"Nugent staff is polite and efficient. They did an excellent job."
Beverly B.
Oakton, VA
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Linda H.
Alexandria, VA
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Thomas S.
Arlington, VA
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Carol R.
Burke, VA
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VA Homeowner
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VA Homeowner
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Nancy M.
McLean, VA
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James L.
Annandale, VA
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Larry B.
Great Falls, VA
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Eldon L.
Arlington, VA
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Christiane S.
McLean, VA
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Gail N.
Alexandria, VA
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Jeff L.
Vienna, VA
"It has been almost 3 years since installation of our whole house generator. The installation was outstanding. No issues since then with generator not working when needed. However, there were issues related to wi-fi connections with my computer but they were ultimately resolved by one of the electricians. He was patience with us to get the issue resolved. Installation of a whole house generator (22KW) is not cheap. So be prepared to pay up and this includes installation of tank plus cost of propane (400 gallaon tank) which is not installed by electricians. Communications with the staff was excellent."
David W.
Great Falls, VA
"John Nugent & Sons have done several plumbing jobs for us and also installed a new furnace. They do excellent work!"
Pat V.
Vienna, VA
"I called for a plumber and both times, i received professional and courteous help and best of all, Nugent was on time and efficient and fixed the problems the first time !"
Diane Z.
Great Falls, VA
"Their technicis ans have always been prompt in arriving and thorough and tidy in their work."
Christine R.
Great Falls, VA
"Very happy with John Nugent & Sons and would definitely use them again! We had a clogged sewer line that had started backing up into the basement and they were able to come out the same day and take care of it. Super friendly and explained in detail what the issue was, how they would fix it, and also went over mitigation strategies to prevent this from occurring again. Truly top notch customer service and workmanship!"
VA Homeowner
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Kathy V.
Annandale, VA
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Dick L.
Springfield, VA
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VA Homeowner
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Edward B.
McLean, VA
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Greg C.
Herndon, VA
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Elaine W.
Reston, VA
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Henry S.
Reston, VA
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VA Homeowner
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Karl G.
Falls Church, VA
"I am a ‘forever’ customer with John Nugent & Sons and they are the caretakers of my entire HVAC system, hot water heater and various plumbing parts. They are ever professional, provide the ultimate quality in customer service and over the years I have already recommended to my friends."
Debra S.
McLean, VA
"It was an emergency repair. The shower would not shut off late evening. The plumber returned my call quickly but said he lived too far, it would be too expensive to come out and he did not carry the parts for this type of faucet (Hans Grohe). I shut off the water supply to the house for the evening. He came early morning and closed off the water in the shower valve itself. He advised me to take a picture of the part, contact the manufacturer myself and when the part arrived to call Nugent for installation. He said it was too "high end" for Nugent to handle or order the part. I was left on my own to figure out how to do all of it. I don't know what Nugent considers "high end" as the part cost $80. While I was appreciative of emergency call back and having the plumber shut off the specific water valve, there was very little initiative or proactiveness. I used a different plumbing firm to install the part."
VA Homeowner
"yes"
Jerry L.
Leesburg, VA
"Excellent !! I highly recommend NUGENT !! The best by far in Northern VA."
Tom D.
McLean, VA
"As always we were completely satisfied with the work. Mike F. was professional and thorough and even rearranged his schedule to install our new hot water heater."
Gary G.
Great Falls, VA
"JNS did a great job installing an attic exhaust fan. It gives me peace of mind knowing humidity and heat are being ejected."
Charles P.
Purcellville, VA
"A few months ago I had two relatively minor plumbing issues, and another that I'd hoped would be minor but which turned out to be more than I could comfortably afford at the time. Their man took care of the two minor issues quickly and thoroughly, reviewed my options on the other thing, then gave me (at no extra charge) a "quick fix" on that which worked just fine for the time being (though I will have to get it properly fixed at some point - and I know who I'm gonna call to do it!). He was very pleasant to deal with, and very informative - as were the office staff I spoke with on the phone (before and after). I won't hesitate to use John Nugent & Sons again."
Charles O.
Springfield, VA
"John Nugent & Sons do quality work."
VA Homeowner
"Sent a number of people to fix something which was important to a sale of a house Efficient thorough. Great value for cost. Will definitely use this group again"
Kathryn M.
Great Falls, VA
"I called to get service for my Briggs and Stratton home generator. Two guys arrived as scheduled (several days out from when I called), took a quick look and told me, "we really don't service Briggs and Stratton generators. You're going to need to get someone else out to work on that. That sure would have been nice to know when I called and said I need service on my Briggs and Stratton generator!! Also, "we still have to charge you for the service call ... " I ended up renewing my general service contract so will use it for my HVAC standard servicing, but this is not a good look."
Adam W.
Falls Church, VA
"Nugent is definitely the best! Their service and personnel cannot be beat for their expertise, professionalism, and commitment to those who depend on them. We trust them completely. We wouldn't consider using any other company but Nugent for our needs. Thanks Nugent!!!"
Chris H.
Arlington, VA
"Prompt, professional, get it right the first time and leave the site clean after the work is done."
VA Homeowner
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Priscilla B.
McLean, VA
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Candace S.
Falls Church, VA
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VA Homeowner
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David H.
Great Falls, VA
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VA Homeowner
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Robert T.
Falls Church, VA
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John M.
Arlington, VA
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Hank M.
Vienna, VA
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VA Homeowner
"Their pricing is competitive with other companies. The technicians seem well trained. I have used other companies that didn't train their people well who then made basic mistakes. Everyone is always very polite. I really like the quality of their work and that they don't try to upsell."
Mark E.
Annandale, VA
No review comments provided
Tasha M.
Arlington, VA
"Top flight service from start of process to install completion. Great follow up service also"
James W.
Alexandria, VA
"Excellent customer service making appointments as well as professional staff with installation of system"
Jenifer B.
Vienna, VA
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Bruce B.
Alexandria, VA
No review comments provided
Diane H.
Great Falls, VA
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Pat S.
Herndon, VA
No review comments provided
John L.
Ashburn, VA
No review comments provided
VA Homeowner
No review comments provided
Richard S.
Centreville, VA
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D.O.C.
McLean, VA
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Franklin S.
Sterling, VA
No review comments provided
Collier I.
Ashburn, VA
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Catherine A.
Arlington, VA
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VA Homeowner
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Mildred P.
Ashburn, VA
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Lauren Y.
Alexandria, VA
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Russell B.
Arlington, VA
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Jim L.
Vienna, VA
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VA Homeowner
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VA Homeowner
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Chris S.
Reston, VA
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Keven K.
Great Falls, VA
"Work was quoted and was outrageous. Had two other electricians out for second opinion and neither one said I needed what they suggested"
VA Homeowner
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VA Homeowner
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Connie H.
Leesburg, VA
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T.V.D.
Arlington, VA
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Carl R.
Vienna, VA
No review comments provided
SueAnn S.
Springfield, VA
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Mark K.
Reston, VA
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Patricia B.
Falls Church, VA
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VA Homeowner
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Walter S.
Lovettsville, VA
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VA Homeowner
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VA Homeowner
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Herman H.
Falls Church, VA
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Ramesh T.
McLean, VA
"Technician was courteous and was able to fix the problem"
VA Homeowner
"The company was very easy to work with, and the electrician was knowledgeable and took the time to answer all our questions. It was more expensive than some other options, but I would definitely use them again, especially for more complex jobs."
Sarah N.
Reston, VA
"Always reliable, always helpful, great work ethic."
Annette M.
Arlington, VA
No review comments provided
Clayton W.
Alexandria, VA
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VA Homeowner
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VA Homeowner
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VA Homeowner
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Peter K.
McLean, VA
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Ann L.
Vienna, VA
No review comments provided
Robert N.
Leesburg, VA
No review comments provided
VA Homeowner
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VA Homeowner
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Christina M.
Vienna, VA
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Ann R.
Arlington, VA
No review comments provided
VA Homeowner
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VA Homeowner
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John L.
Vienna, VA
"Kenny arrived on time for the appointment. He listened attentively as I described the problem. He was very professional, and investigated the area to see if there was any condensation leaking from the air duct. There was no leak. Kenny also installed an Air Scrubber by Aerus."
VA Homeowner
"Very professional, from start to finish!"
Alex D.
Vienna, VA
"I was pleased with their scheduling. They were courteous and efficient."
Jennifer G.
Purcellville, VA
"They have a highly professional staff and did a great job."
Bob D.
Great Falls, VA
"They were quick, clean, terrific customer service, knew whet they were doing and helped me right away."
VA Homeowner
"See my responses below."
VA Homeowner
"The work was done quickly, professionally, and at a reasonable cost."
VA Homeowner
"We were very happy with their service."
VA Homeowner
"I am happy with the service."
VA Homeowner
"Very pleased with my customer experience with John Nugent!!!!"
Katherine V.
Herndon, VA
"Great people. Job done right."
VA Homeowner
"Indoor and outdoor replacement of air conditioning components. Two installers arrived as scheduled, completing the job efficiently and well within their expected time frame. Completed a very neatly organized installation considering the space they had to work within. Answered fully all my questions."
VA Homeowner
"Service was prompt, courteous, and effective. Personnel were efficient and knowledgeable."
VA Homeowner
"Wanted $900 to recharge heat pump, and provided very limited technical information. Technician immediately tried to sell me a new system"
Paul T.
McLean, VA
"I am very satisfied with the man who comes to check on the ac unit twicea year. He is courteous and nice."
VA Homeowner
No review comments provided
Peter L.
Oakton, VA
"Professional and work was done well."
VA Homeowner
"Fine"
Mary C.
Arlington, VA
"Great on heating and air conditioning installation"
Bob B.
Fairfax Station, VA
"Too expensive to use again."
John P.
Alexandria, VA
"See final note."
Gary G.
Great Falls, VA
"Professional work. Fair price. Capable of solving mystery problems."
VA Homeowner
"Very good customer service. Tech was knowledgeable, polite and honest."
Mike O.
Vienna, VA
"Our attic exhaust fan died in the middle of summer and none of the local Ashburn companies were prepared to replace it. Then Home Advisor put us on to John Nugent and Sons. From the very first phone call with them we knew they would be good! Richard came out and gave us an estimate. He was on-time, very pleasant and professional. The day of the installation Richard was there as the installer and the company actually sent roofers to the job to make sure that the roof shingles around the fan were re-installed correctly. The fan’s running as it should and we are quite happy!"
Sandra F.
Broadlands, VA
"Repair of pendant light was delayed over 30 days for parts which I ended up ordering on line arrived in 3 days. Then charged for service call as if I had not approveD them to do the work. Plus prices were very high."
David S.
Alexandria, VA
"Excellent up front communication and a professional and knowledgeable team."
VA Homeowner
"Professional and timely"
James M.
Ashburn, VA
"The technician quickly identified the problem and offered two clear options to fix it. They returned quickly as soon as the necessary compressor arrived. He also suggested a do-it-yourself project for me to complete around the outside unit to help keep it clean."
Louis L.
McLean, VA
"I don't want to leave a review"
Gloria B.
Arlington, VA
No review comments provided
VA Homeowner
"Yes ! They do good work."
VA Homeowner
No review comments provided
Lois D.
Oak Hill, VA
No review comments provided
Bronwen L.
Mclean, VA
No review comments provided
VA Homeowner
No review comments provided
Phillip C.
Arlington, VA
No review comments provided
Simon S.
Great Falls, VA
No review comments provided
Hartwig S.
Arlington, VA
No review comments provided
Teri D.
Great Falls, VA
No review comments provided
Richard S.
Mclean, VA
No review comments provided
Steve B.
Arlington, VA
No review comments provided
VA Homeowner
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VA Homeowner
"They exceeded my expectations by making an extra trip to secure the proper equipment hey needed and they still were able to complete the job in a timely fashion. They did a total clean up. Another company would have said they would need to come back on another day, but John Nugent & Sons made it happen in a short period of time with proper supplies."
Katherine P.
Great Falls, VA
"They were responsive, answered all of my questions, provided options, and then followed up on scheduling the work."
VA Homeowner
No review comments provided
Robert J.
Alexandria, VA
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VA Homeowner
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VA Homeowner
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A.M.D.
Mclean, VA
No review comments provided
Susan W.
Arlington, VA
"My cats love them! Cats have a good intuition about people and they always loved the people that have come to fix our furnace. My 20 cats love them."
Janet S.
Arlington, VA
No review comments provided
Ed M.
Herndon, VA
No review comments provided
VA Homeowner
No review comments provided
Jean R.
Mclean, VA
No review comments provided
Ann B.
Annandale, VA
No review comments provided
VA Homeowner
"I have been using these guys for years. I would highly recommend them."
George T.
Vienna, VA
"I would not use John Nugent & Sons if I did not like them. They did a good job."
VA Homeowner
No review comments provided
Susan O.
Mclean, VA
No review comments provided
Dr E.
Vienna, VA
No review comments provided
Molly S.
Vienna, VA
No review comments provided
Dr H.
Mclean, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Sanae K.
Arlington, VA
No review comments provided
Bill W.
Herndon, VA
No review comments provided
Ernest M.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Annik A.
Annandale, VA
No review comments provided
Doug B.
Arlington, VA
No review comments provided
VA Homeowner
"Always, have recommended you often and successfully"
F A.
Mclean, VA
No review comments provided
Ellsworth C.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
David G.
Oakton, VA
"I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage."
VA Homeowner
"Client stated not at this time but was very pleased with the work she has received."
VA Homeowner
"I've recommended to several people over the years."
Mary R.
Mclean, VA
"They were very responsive."
Rachel N.
Vienna, VA
"I always recommend him to everybody that I know."
Anna G.
Fairfax, VA
"The billing was a bit high."
VA Homeowner
"John Nugent & Sons were good."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Randy T.
Mclean, VA
No review comments provided
Sheila R.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Katherine I.
Arlington, VA
No review comments provided
Pat V.
Vienna, VA
No review comments provided
Nancy R.
Vienna, VA
No review comments provided
Robert H.
Arlington, VA
No review comments provided
Larry B.
Great Falls, VA
No review comments provided
John L.
Sterling, VA
No review comments provided
Troy J.
Arlington, VA
No review comments provided
William A.
Burke, VA
No review comments provided
VA Homeowner
No review comments provided
Chris K.
Great Falls, VA
No review comments provided
Kristin P.
Mclean, VA
No review comments provided
Christer B.
Vienna, VA
No review comments provided
Robert K.
Vienna, VA
No review comments provided
VA Homeowner
No review comments provided
Susan M.
Falls Church, VA
No review comments provided
VA Homeowner
No review comments provided
Lisa J.
Fairfax Station, VA
No review comments provided
Beth D.
Vienna, VA
No review comments provided
VA Homeowner
No review comments provided
William N.
Mclean, VA
No review comments provided
VA Homeowner
No review comments provided
Pamela A.
Bristow, VA
No review comments provided
VA Homeowner
No review comments provided
Gerry V.
Mclean, VA
"Have had above average and excellent service for years, with one exception. An hour of going through my invoices did not give me a name - (of the individual I never want to see inside my home again). I asked him to fill in a "Heat Pump Jobsite Information Sheet" as provided in Rheem/Ruud. He did and Rheem/Ruud said all the values were as wanted. Within weeks one heat pump is completely out of Freon and with no sign of an actual leak. Perhaps that is why I cannot find an actual invoice for routine service. The next service man (tech #203) identified the problem, charged the system and it has worked fine ever since, even through a hot summer. A system which has run fine for years does not suddenly go dead a few weeks after it was checked and declared fully operational. The same system has been fine ever since. I cannot prove it but a system should not turn into a paperweight in only weeks. He must have left a valve open or not tightly closed. I do not want to ever see this service man again. The problem was either deliberate or accidental sabotage or just plain carelessness. Since I pay for an annual contract, it appears nothing is provided on paper for routine service and I cannot give a name."
Don W.
Herndon, VA
"Allen was very pr.ofessional and hopefully this is the end of the problem"
Beatrice S.
Reston, VA
"Good, fast service"
Steve C.
Vienna, VA
"Nugget came immediately and solved not only the valve problem but also replaced the holding tank that was going to go at any moment (one that surely would have been the most inconvenient moment!)."
Mary D.
Vienna, VA
"In fact, I have."
Yayoi R.
Springfield, VA
No review comments provided
Dorothy P.
Reston, VA
No review comments provided
Tom M.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Bernie H.
Arlington, VA
No review comments provided
John M.
Fairfax, VA
No review comments provided
Gary G.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Dan C.
Herndon, VA
No review comments provided
VA Homeowner
No review comments provided
Marsha W.
Mclean, VA
No review comments provided
Wesley G.
Burke, VA
No review comments provided
Richard M.
Great Falls, VA
No review comments provided
Frank J.
Vienna, VA
No review comments provided
VA Homeowner
No review comments provided
Philip D.
Falls Church, VA
No review comments provided
VA Homeowner
No review comments provided
H.&.H.
Mclean, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Debbie B.
Falls Church, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Robert M.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Gary G.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Robert L.
Great Falls, VA
No review comments provided
Aly P.
Mclean, VA
No review comments provided
Fred S.
Vienna, VA
No review comments provided
Patricia B.
Herndon, VA
No review comments provided
Scott A.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
Edward D.
Mclean, VA
No review comments provided
VA Homeowner
No review comments provided
Douglas A.
Arlington, VA
No review comments provided
Mary N.
Falls Church, VA
No review comments provided
Benjamin T.
Arlington, VA
No review comments provided
VA Homeowner
"Every service person has been prompt and prepared."
Christine R.
Great Falls, VA
"They are reliable and prompt."
VA Homeowner
"Always professional, never sells a product or service."
Kathy L.
Vienna, VA
"The company is efficient, knowledgeable, and responsive."
Mark L.
Fairfax, VA
"Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015."
VA Homeowner
"John Nugent & Sons got there on time. They were very courteous, very clean and very professional!"
VA Homeowner
"They do good work, have very good employees, and are very clean and very considerate."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Janoski G.
Springfield, VA
No review comments provided
O.P.&.
Reston, VA
No review comments provided
VA Homeowner
"The people at the company are fine people and very reliable."
VA Homeowner
"Washington gas can turn around and take my gas meter and all of the pipes, and do it for less money than you all wanted. When I talked to Washington Gas, they said your price was high."
Edna J.
Alexandria, VA
No review comments provided
Tammy C.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Young J.
Sterling, VA
No review comments provided
Radio J.
Herndon, VA
No review comments provided
Cohen M.
Vienna, VA
No review comments provided
Coats M.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
Karen M.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Ward C.
Arlington, VA
No review comments provided
Britton M.
Sterling, VA
No review comments provided
VA Homeowner
No review comments provided
Toni A.
Alexandria, VA
"They're always on time and they always call first. They do an excellent job and explain everything to you."
Penny P.
McLean, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Thomas M.
Fairfax, VA
No review comments provided
VA Homeowner
No review comments provided
Brenda P.
Fairfax, VA
"The group was very professional and got the job completed in a timely manner."
Dan O.
Herndon, VA
"They are very expensive!"
VA Homeowner
"They are always available and respond quickly to my needs and their prices are reasonable. The gentlemen that has responded to my service needs is superb. The company has rapidly met all of my needs."
Thompson L.
Alexandria, VA
"They have great quality in their work."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Heather S.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
Louise R.
McLean, VA
No review comments provided
Carolyn J.
Leesburg, VA
No review comments provided
Viktor K.
Vienna, VA
No review comments provided
VA Homeowner
No review comments provided
Lucien N.
McLean, VA
No review comments provided
Morehouse E.
Great Falls, VA
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
"Professional and prompt."
Marsha M.
McLean, VA
"Well, all I can judge by is the customer service and basically, the staff, the technicians, that came to the house in terms of their personalities and how cordial they were. I am not a technician, I cannot rate the level of work done but their presentation, management, and marketing along with their staff, I would give them a five."
David S.
Herndon, VA
"I would give 0 out of 5. They were supposed to come and do estimate and plumbing work, but never did. We were very disappointed."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Mary G.
Arlington, VA
No review comments provided
Katie C.
Centreville, VA
No review comments provided
Edwin W.
McLean, VA
No review comments provided
Greg F.
Falls Church, VA
No review comments provided
Jonathan D.
Arlington, VA
No review comments provided
Jaren H.
Arlington, VA
No review comments provided
VA Homeowner
No review comments provided
Kara O.
Vienna, VA
No review comments provided
Hinton A.
Springfield, VA
"It would be a zero, we don't trust them."
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Mike D.
Haymarket, VA
No review comments provided
Mary K.
McLean, VA
"They should offer more input on fixing the problem rather than having you spend $800 on a system that was old and prone to problems."
VA Homeowner
Service Area
John Nugent & Sons serves 35 cities in the Sterling, VA area.
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Cities Served
John Nugent & Sons FAQ
Services
Hours of Operation
Business Address
45921 Maries Road
Sterling, VA 20166
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