John Nugent & Sons
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Nugent & Sons has received 4.5 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
84
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5
9th year as a Best Pick Call
"As a family-owned-and-operated company in business for 46 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
John Nugent & Sons is a full-service electrical company that specializes in generator installation and maintenance. The company also offers residential and light commercial service, repair, and installation of electrical equipment and systems. Further services include ceiling fan installation, fixture replacement, outlet repair, troubleshooting, and electrical inspections and corrections.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Employee Information
Technicians undergo continuous training, background checks, and drug testing.
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling
Address
45921 Maries Road
Sterling, VA 20166
Hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
Licenses
#2705004543

Compiled Score:

John Nugent & Sons has received 4.5 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
84
4
8
3
4
2
4
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/23/2021

“He?s on our account. Can?t remember his name right now but he?s OUTSTANDING!”

Review by
01/02/2021

“Every aspect of The company is 5 star, from the second i communicate a need over the phone, to the scheduling, service and delivery. The servicemen are always professional and courteous. I having been using this company for years, they are the Gold standard of service!”

Review by
01/02/2021

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

“Work was quoted and was outrageous. Had two other electricians out for second opinion and neither one said I needed what they suggested”

Review by
11/16/2020

No review comments provided

Review by
11/10/2020

“We had an after-hours issue. The person we spoke to provided us with a way to deal with the issue until they were able to send an electrician to us. We are extremely grateful for that help!”

Review by
11/09/2020

No review comments provided

Review by
11/04/2020

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Review by
11/04/2020

“Everyone, from the telephone receptionists to the technicians, provides exceptional service.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“The company was very easy to work with, and the electrician was knowledgeable and took the time to answer all our questions. It was more expensive than some other options, but I would definitely use them again, especially for more complex jobs.”

Review by
11/04/2020

No review comments provided

Review by
10/30/2020

“Work has always been of high quality.”

Review by
10/30/2020

“Kris Taylor”

Review by
10/27/2020

“They were quick, clean, terrific customer service, knew whet they were doing and helped me right away.”

Review by
10/27/2020

“Zachary was great all the way around. He worked efficiently and as quickly as possible.”

Review by
10/27/2020

No review comments provided

Review by
10/26/2020

“Scheduling manager was outstanding and very responsive!”

Review by
10/26/2020

“Great people. Job done right.”

Review by
10/23/2020

“Professional and work was done well.”

Review by
10/22/2020

“Professional work. Fair price. Capable of solving mystery problems.”

Review by
10/22/2020

“I don't want to leave a review”

Review by
10/22/2020

“Excellent up front communication and a professional and knowledgeable team.”

Review by
10/22/2020

“Our attic exhaust fan died in the middle of summer and none of the local Ashburn companies were prepared to replace it. Then Home Advisor put us on to John Nugent and Sons. From the very first phone call with them we knew they would be good! Richard came out and gave us an estimate. He was on-time, very pleasant and professional. The day of the installation Richard was there as the installer and the company actually sent roofers to the job to make sure that the roof shingles around the fan were re-installed correctly. The fans running as it should and we are quite happy!”

Review by
10/22/2020

“See final note.”

Review by
10/22/2020

“Repair of pendant light was delayed over 30 days for parts which I ended up ordering on line arrived in 3 days. Then charged for service call as if I had not approved them to do the work. Plus prices were very high.”

Review by
11/18/2019

“Yes ! They do good work.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

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Review by
10/06/2019

No review comments provided

Review by
10/03/2019

“The electrician's that came out and fixed my problem.”

Review by
10/01/2019

“Pat”

Review by
10/01/2019

“everyone”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

No review comments provided

Review by
09/24/2019

“Kris”

Review by
09/24/2019

“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”

Review by
09/23/2019

“They met in all areas.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

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Review by
09/23/2019

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Review by
09/23/2019

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Review by
09/23/2019

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Review by
09/23/2019

“Knowledge and presenting options to me about alternative really exceeded my expectations.”

Review by
09/23/2019

“John Nugent & Sons were good.”

Review by
09/23/2019

“The girls that answer the phone are absolutely fabulous. They are so nice and so fun. I usually make a little joke with them, and they joke a little back. I just can't tell you enough how happy I am.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“I don't have the name of the electrician that came to our house but I enjoyed working with him. It was a minor repair that I probably could have done myself if I knew what to do. I appreciated his willingness to show and explain to me the problem.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The technician that came out was great.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The billing was a bit high.”

Review by
09/23/2019

“Customer interaction was great.”

Review by
09/23/2019

No review comments provided

Review by
09/21/2019

“I can't remember their names but everyone that came out was great.”

Review by
09/20/2019

“Allen was very professional and hopefully this is the end of the problem”

Review by
09/20/2019

“Wish I knew some names. Your telephone receptionist is outstanding. I can't find names on the bills.”

Review by
09/19/2019

“20+ years of experience with Nugent.”

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

“Everything.”

Review by
09/18/2019

“Carlo was great”

Review by
09/18/2019

“Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Always professional, never sells a product or service.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

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Review by
09/18/2019

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Review by
09/18/2019

“Again the tech was very patient in explaining complex electrical issues with me, I was very pleased.”

Review by
09/18/2019

“The company is efficient, knowledgeable, and responsive.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“all technicians were knowledgeable and pleasant to deal with”

Review by
09/18/2019

“Mark Ardizzione and Michael Sewell”

Review by
09/18/2019

“They always solve my problem immediately when it is needed.”

Review by
09/18/2019

“I always know that I am going to get great folks who I am comfortable having in my home and around our dogs & cats.”

Review by
09/18/2019

“They are reliable and prompt.”

Review by
09/18/2019

“Employees are uniformly friendly and professional, both the technicians and office staff.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Every service person has been prompt and prepared.”

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

“I like that they are local. That is the reason I picked them. They were also recommended to me by a friend.”

Review by
11/12/2018

“Carlo, he did the work, he was easy to talk to, friendly, and knowledgeable?.”

Review by
11/12/2018

“The group was very professional and got the job completed in a timely manner.”

Review by
11/12/2018

No review comments provided

Review by
11/06/2018

“Regarding some electrical work, they came out and fixed it without even charging me for it. I thought about it later and thought that when an electrician tells you that you need something done, you kind of have to take their word for it, so he easily could have exaggerated the problem and made a couple hundred dollars for the company. Instead, he didn't charge me at all. They are very trustworthy and honest, definitely worth the expense.”

Review by
11/06/2018

“I met at least 5 technicians and the were all very helpful and professional. But the one that stands out the most was Ben. I'd like to recognize Ben for his exceptional service.”

Review by
11/06/2018

“John Nugent & Sons were? very helpful in regards to making suggestions for things that we could ourselves, which met my expectations.”

Review by
11/06/2018

“Heather stated they company provided wonderful customer service and were polite across the board to include the phone receptionist.”

Review by
11/06/2018

“John Nugent & Sons met my expectations because they were able to solve my problem very quickly, which was very helpful.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

“John Nugent & Sons met my expectations as they completed the work I asked? of them.”

Review by
11/05/2018

“I don't remember his name, but everyone that I have met from their HVAC to their electrical service has been professional. That is why I would recommend them.”

Review by
11/05/2018

No review comments provided

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