John Nugent & Sons
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Nugent & Sons has received 4.5 out of 5 stars based on 119 customer surveys conducted through Our Research Partners.
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10th year as a Best Pick Call
"As a family-owned-and-operated company in business for 47 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
John Nugent & Sons is a full-service electrical company that specializes in generator installation and maintenance. The company also offers residential and light commercial service, repair, and installation of electrical equipment and systems. Further services include ceiling fan installation, fixture replacement, outlet repair, troubleshooting, and electrical inspections and corrections.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Employee Information
Technicians undergo continuous training, background checks, and drug testing.
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling
Address
45921 Maries Road
Sterling, VA 20166
Hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
Licenses
#2705004543

Compiled Score:

John Nugent & Sons has received 4.5 out of 5 stars based on 119 customer surveys conducted through Our Research Partners.
5
92
4
9
3
6
2
4
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/29/2021

No review comments provided

Review by
10/28/2021

“Overall the work was 4/5, which was based on one experience.”

Review by
10/27/2021

“They are very Professional, knowledgeable and friendly .”

Review by
10/27/2021

“Technician was very quick to identify a non-obvious problem. He provided a clear explanation of why it happened and fixed the problem immediately.”

Review by
10/27/2021

“My back up generator had a problem in the past, it was quickly analyzed, and expeditiously handled. Since then, they handle the service every year. They are a great company.”

Review by
10/27/2021

No review comments provided

Review by
09/17/2021

“see below.”

Review by
09/10/2021

No review comments provided

Review by
09/10/2021

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Review by
09/10/2021

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Review by
09/10/2021

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Review by
09/10/2021

“It took repeated visits (and significant costs) to solve a plumbing issue last year bk the technician did not fully listen to me the first time. Additionally, I requested a quote for a new electrical panel which was about twice the price that others quoted and less bandwidth.”

Review by
09/08/2021

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Review by
09/08/2021

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Review by
09/03/2021

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Review by
09/03/2021

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Review by
09/03/2021

“It has been almost 3 years since installation of our whole house generator. The installation was outstanding. No issues since then with generator not working when needed. However, there were issues related to wi-fi connections with my computer but they were ultimately resolved by one of the electricians. He was patience with us to get the issue resolved. Installation of a whole house generator (22KW) is not cheap. So be prepared to pay up and this includes installation of tank plus cost of propane (400 gallaon tank) which is not installed by electricians. Communications with the staff was excellent.”

Review by
09/03/2021

“Their technicis ans have always been prompt in arriving and thorough and tidy in their work.”

Review by
09/03/2021

“Very happy with John Nugent & Sons and would definitely use them again! We had a clogged sewer line that had started backing up into the basement and they were able to come out the same day and take care of it. Super friendly and explained in detail what the issue was, how they would fix it, and also went over mitigation strategies to prevent this from occurring again. Truly top notch customer service and workmanship!”

Review by
09/03/2021

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Review by
09/03/2021

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Review by
09/02/2021

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Review by
09/01/2021

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Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

“Excellent !! I highly recommend NUGENT !! The best by far in Northern VA.”

Review by
08/26/2021

“JNS did a great job installing an attic exhaust fan. It gives me peace of mind knowing humidity and heat are being ejected.”

Review by
08/26/2021

No review comments provided

Review by
08/26/2021

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Review by
08/26/2021

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Review by
08/26/2021

“I called to get service for my Briggs and Stratton home generator. Two guys arrived as scheduled (several days out from when I called), took a quick look and told me, "we really don't service Briggs and Stratton generators. You're going to need to get someone else out to work on that. That sure would have been nice to know when I called and said I need service on my Briggs and Stratton generator!! Also, "we still have to charge you for the service call ... " I ended up renewing my general service contract so will use it for my HVAC standard servicing, but this is not a good look.”

Review by
08/26/2021

No review comments provided

Review by
01/23/2021

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Review by
01/02/2021

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Review by
01/02/2021

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Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

“Work was quoted and was outrageous. Had two other electricians out for second opinion and neither one said I needed what they suggested”

Review by
11/10/2020

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Review by
11/09/2020

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Review by
11/04/2020

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Review by
11/04/2020

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Review by
11/04/2020

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Review by
11/04/2020

“The company was very easy to work with, and the electrician was knowledgeable and took the time to answer all our questions. It was more expensive than some other options, but I would definitely use them again, especially for more complex jobs.”

Review by
11/04/2020

“Always reliable, always helpful, great work ethic.”

Review by
10/30/2020

No review comments provided

Review by
10/30/2020

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Review by
10/27/2020

“They were quick, clean, terrific customer service, knew whet they were doing and helped me right away.”

Review by
10/27/2020

No review comments provided

Review by
10/27/2020

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Review by
10/26/2020

“Very pleased with my customer experience with John Nugent!!!!”

Review by
10/26/2020

“Great people. Job done right.”

Review by
10/23/2020

“Professional and work was done well.”

Review by
10/22/2020

“See final note.”

Review by
10/22/2020

“Professional work. Fair price. Capable of solving mystery problems.”

Review by
10/22/2020

“Our attic exhaust fan died in the middle of summer and none of the local Ashburn companies were prepared to replace it. Then Home Advisor put us on to John Nugent and Sons. From the very first phone call with them we knew they would be good! Richard came out and gave us an estimate. He was on-time, very pleasant and professional. The day of the installation Richard was there as the installer and the company actually sent roofers to the job to make sure that the roof shingles around the fan were re-installed correctly. The fan’s running as it should and we are quite happy!”

Review by
10/22/2020

“Excellent up front communication and a professional and knowledgeable team.”

Review by
10/22/2020

“I don't want to leave a review”

Review by
10/22/2020

“Repair of pendant light was delayed over 30 days for parts which I ended up ordering on line arrived in 3 days. Then charged for service call as if I had not approveD them to do the work. Plus prices were very high.”

Review by
11/18/2019

“Yes ! They do good work.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

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Review by
11/16/2019

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Review by
10/06/2019

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Review by
10/03/2019

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Review by
10/01/2019

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Review by
10/01/2019

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Review by
09/30/2019

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09/30/2019

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09/30/2019

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09/30/2019

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09/30/2019

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Review by
09/24/2019

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Review by
09/24/2019

“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”

Review by
09/23/2019

“They were very responsive.”

Review by
09/23/2019

“I always recommend him to everybody that I know.”

Review by
09/23/2019

“John Nugent & Sons were good.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

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Review by
09/23/2019

No review comments provided

Review by
09/23/2019

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Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

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Review by
09/23/2019

“The billing was a bit high.”

Review by
09/23/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/20/2019

“Have had above average and excellent service for years, with one exception. An hour of going through my invoices did not give me a name - (of the individual I never want to see inside my home again). I asked him to fill in a "Heat Pump Jobsite Information Sheet" as provided in Rheem/Ruud. He did and Rheem/Ruud said all the values were as wanted. Within weeks one heat pump is completely out of Freon and with no sign of an actual leak. Perhaps that is why I cannot find an actual invoice for routine service. The next service man (tech #203) identified the problem, charged the system and it has worked fine ever since, even through a hot summer. A system which has run fine for years does not suddenly go dead a few weeks after it was checked and declared fully operational. The same system has been fine ever since. I cannot prove it but a system should not turn into a paperweight in only weeks. He must have left a valve open or not tightly closed. I do not want to ever see this service man again. The problem was either deliberate or accidental sabotage or just plain carelessness. Since I pay for an annual contract, it appears nothing is provided on paper for routine service and I cannot give a name.”

Review by
09/20/2019

“Allen was very pr.ofessional and hopefully this is the end of the problem”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

No review comments provided

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