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FEATURED REVIEWS
“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”
“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”
“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”
“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”
“John Nugent & Sons was out here immediately. They did an awesome job. The repairman was fantastic. Everything I remember—like when they had to crawl under the deck—was fantastic. It was plumbing work that they did. We did try to call them to get electrical work done a month or so ago, and we never got a return call. We got a hot tub, and we tried to call Nugent to get him to come out and do the electrical work so we had to call somebody else.”
“Yes ! They do good work.”
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“The electrician's that came out and fixed my problem.”
“Pat”
“everyone”
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“Kris”
“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”
“They met in all areas.”
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“Knowledge and presenting options to me about alternative really exceeded my expectations.”
“John Nugent & Sons were good.”
“The girls that answer the phone are absolutely fabulous. They are so nice and so fun. I usually make a little joke with them, and they joke a little back. I just can't tell you enough how happy I am.”
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“I don't have the name of the electrician that came to our house but I enjoyed working with him. It was a minor repair that I probably could have done myself if I knew what to do. I appreciated his willingness to show and explain to me the problem.”
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“The technician that came out was great.”
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“The billing was a bit high.”
“Customer interaction was great.”
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“I can't remember their names but everyone that came out was great.”
“Allen was very professional and hopefully this is the end of the problem”
“Wish I knew some names. Your telephone receptionist is outstanding. I can't find names on the bills.”
“20+ years of experience with Nugent.”
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“Everything.”
“Carlo was great”
“Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015.”
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“Always professional, never sells a product or service.”
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“Again the tech was very patient in explaining complex electrical issues with me, I was very pleased.”
“The company is efficient, knowledgeable, and responsive.”
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“all technicians were knowledgeable and pleasant to deal with”
“Mark Ardizzione and Michael Sewell”
“They always solve my problem immediately when it is needed.”
“I always know that I am going to get great folks who I am comfortable having in my home and around our dogs & cats.”
“They are reliable and prompt.”
“Employees are uniformly friendly and professional, both the technicians and office staff.”
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“Every service person has been prompt and prepared.”
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“I like that they are local. That is the reason I picked them. They were also recommended to me by a friend.”
“Carlo, he did the work, he was easy to talk to, friendly, and knowledgeable?.”
“The group was very professional and got the job completed in a timely manner.”
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“Regarding some electrical work, they came out and fixed it without even charging me for it. I thought about it later and thought that when an electrician tells you that you need something done, you kind of have to take their word for it, so he easily could have exaggerated the problem and made a couple hundred dollars for the company. Instead, he didn't charge me at all. They are very trustworthy and honest, definitely worth the expense.”
“I met at least 5 technicians and the were all very helpful and professional. But the one that stands out the most was Ben. I'd like to recognize Ben for his exceptional service.”
“John Nugent & Sons were? very helpful in regards to making suggestions for things that we could ourselves, which met my expectations.”
“Heather stated they company provided wonderful customer service and were polite across the board to include the phone receptionist.”
“John Nugent & Sons met my expectations because they were able to solve my problem very quickly, which was very helpful.”
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“John Nugent & Sons met my expectations as they completed the work I asked? of them.”
“I don't remember his name, but everyone that I have met from their HVAC to their electrical service has been professional. That is why I would recommend them.”
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“They meet and exceed our expectations because everything is always good!”
“I would like to recognize Carlo Milla. He always called me when he was going to arrive. He was very prompt and very professional, efficient and worked quickly. He even showed me a demonstration on how to use the remote control. He was just very polite and helpful.”
“They met the expectations.”
“I was most satisfied with the price and the speed with which they did the work.”
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“We had a very positive experience with them. My husband was very pleased with them. I believe that we have used them repeatedly. I know they did electrical work. I didn't have any complaints with them and I'd recommend them.”
“They're just courteous. They're responsive. They're just an all around great company. They've done A/C and electrical work. I'd give them an A+. I recommend them all of the time.”
“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”
“They did electrical work. They did a good job. They are very professional. They are a very good, good company. I'd give them an A+.”
“Everything was very good. They gave me a head's up when they were coming. It was easy to schedule the appointment. They contacted me within a sufficient time so I could be ready for them. He went right to work. He gave me a briefing on the status of my unit, made some suggestions on making improvements if I wanted it, but he didn't push it. I had them on an annual contract and they maintained my heating and cooling systems. They actually installed them too. Many, many years ago, they did basic electrical work for me. More recently, some plumbing. The same thing, good work habits, and making sure they don't leave a mess behind. I'd give them an A+.”
“They're on time. They're professional and they seem to know what they're doing. They did plumbing, electrical, and installed a hot water heater. They've also worked on HVAC. They installed different outlets and they installed different overhead fixtures. They had to replace some parts in the HVAC system. They're definitely an A. The quality of the work is great. It's working! They're always on time. They were always clean and cleaned up after themselves. As far as I can tell, their expertise is excellent.”
“They've done a lot of work for me in the past. They replaced my A/C system. I'd give them an A+. They replaced my heating and air system. They did a whole home generator for me.”
“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”
“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”
“So far, the workers that I have that come out here are very positive and friendly. They put things over their shoes so they don't drag in stuff. I have a yearly contract with them for my heating and air conditioning unit. They've done some electrical work. They put in new smoke detectors that have the other gas thing in them. I'd give them an A-. The quality of work is very good. The customer service is usually good. Once in a while they forget to call me and remind me of an appointment. They always come in the window that they say. They clean up after themselves very well. When I ask them questions they seem to know the answers. If someone asks, I would recommend them.”
“They do good work. They're always on time. They're always very polite and clean. Usually if there's a problem, they're very good at diagnosing the situation. They did plumbing and electric work. I'd give them an A overall.”
“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”
“Generally, they've been responsive when I've needed help from them and their quality of service has always been good. They've installed a generator. They've replaced an air conditioner/heater unit, and they've provided service to them. I'd give them an A.”
“They're just probably one of the most professional companies for plumbing. They also have good electricians. I've had their electricians, and it was perfect. I'd give them an A.”
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“John Nugent and Sons has electricians who know how to repair the obsolete low-voltage system in my house. I had to provide parts, but they knew what to do.”
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“Excellent service by electrician Kris Taylor.”
“They did a brand-new heating and air conditioning system. I had an extended warranty on it. They had to do electrical work in order to do the installation, and they had to put some units in. It was good. I got them off season, so the price was great, and the guys that came out were good. I haven't had any issues since. I'd probably give them an A.”
