John Nugent & Sons
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 556 Surveys
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Compiled Score: star star star star star
John Nugent & Sons has received 5 out of 5 stars (A-rating) based on 556 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"As a family-owned-and-operated company in business for over 40 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
John Nugent & Sons is a full-service electrical company that specializes in generator installation and maintenance. The company also offers residential and light commercial service, repair, and installation of electrical equipment and systems. Further services include ceiling fan installation, fixture replacement, outlet repair, troubleshooting, and electrical inspections and corrections.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Employee Information
Technicians undergo continuous training, background checks, and drug testing.
Licenses
#2705004543
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”

“They're just probably one of the most professional companies for plumbing. They also have good electricians. I've had their electricians, and it was perfect. I'd give them an A.”

“They've done a lot of work for me in the past. They replaced my A/C system. I'd give them an A+. They replaced my heating and air system. They did a whole home generator for me.”

“Everything was very good. They gave me a head's up when they were coming. It was easy to schedule the appointment. They contacted me within a sufficient time so I could be ready for them. He went right to work. He gave me a briefing on the status of my unit, made some suggestions on making improvements if I wanted it, but he didn't push it. I had them on an annual contract and they maintained my heating and cooling systems. They actually installed them too. Many, many years ago, they did basic electrical work for me. More recently, some plumbing. The same thing, good work habits, and making sure they don't leave a mess behind. I'd give them an A+.”

“They're just courteous. They're responsive. They're just an all around great company. They've done A/C and electrical work. I'd give them an A+. I recommend them all of the time.”

“They did electrical work. They did a good job. They are very professional. They are a very good, good company. I'd give them an A+.”

“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”

“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”

“Generally, they've been responsive when I've needed help from them and their quality of service has always been good. They've installed a generator. They've replaced an air conditioner/heater unit, and they've provided service to them. I'd give them an A.”

“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”

“They're on time. They're professional and they seem to know what they're doing. They did plumbing, electrical, and installed a hot water heater. They've also worked on HVAC. They installed different outlets and they installed different overhead fixtures. They had to replace some parts in the HVAC system. They're definitely an A. The quality of the work is great. It's working! They're always on time. They were always clean and cleaned up after themselves. As far as I can tell, their expertise is excellent.”

“We had a very positive experience with them. My husband was very pleased with them. I believe that we have used them repeatedly. I know they did electrical work. I didn't have any complaints with them and I'd recommend them.”

“They do good work. They're always on time. They're always very polite and clean. Usually if there's a problem, they're very good at diagnosing the situation. They did plumbing and electric work. I'd give them an A overall.”

“The customer service was great from the first phone call. The technician that came to the house was knowledgeable and knew what the problem was right away. He was able to make the repair and provide answers to all the questions I asked. Definitely will use them again if needed.”

“We had them perform work on our condominium in HVAC, plumbing, and electrical. Very satisfied with their response and their work. We like their comprehensive approach to the work, and they have the resources to respond quickly.”

“I've been using them for many years—they've installed three different systems for me. Their people are prompt, courteous, and professional. They give good service. They're an A.”

“They were on time, honest, and trustworthy. They get an A because they were excellent.”

“Excellent service by electrician Kris Taylor.”

“John Nugent and Sons has electricians who know how to repair the obsolete low-voltage system in my house. I had to provide parts, but they knew what to do.”

“Prompt, clean diagnosis and issue resolution are the qualities we look for, and John Nugent & Sons provided that. I would recommend them.”

“They were prompt and professional. John Nugent & Sons did a good job.”

“I was very happy with John Nugent & Sons. They explained everything really well, and the work looks really good. They put in a generator for us. They've been in the area for many years, so everybody knows of them. I would give them an A.”

“They're very efficient and considerate of my schedule. They do electrical work for me. They were here recently to do a checkup, and they recently did a big job for me, which was replacing some meters for a heat pump. I'd give them an A grade.”

“I've used John Nugent & Sons for ten years now. They do all the HVAC and electrical at our rental home. They're great, very professional, and on time, and their customer service is really good. They've been great. They deserve an A+.”

“They have done plumbing and electrical for me. They're very reliable, and their people know their fortes. They get an A.”

“I liked their customer service and cleanliness, and they were quick to respond when there was an issue. I'd give them an A+.”

“They did electrical work. They showed up when they said they were going to be here, and the technician was in and out in less than an hour. He did what I'd asked for, and it cost what they had estimated, as well. I'd say they're an A.”

“It was nice. There were no problems; I don't remember anything bad about it. It was very nice, so I'd rate them as an A.”

“I liked everything about John Nugent & Sons.”

“John Nugent's work was done well and timely. I'd give them an A rating.”

“I always have a positive experience with John Nugent & Sons. They're punctual; they come when they say they're supposed to come. They're very professional, and I think they're honest. They've worked on my HVAC, plumbing, and gas generator. I'd definitely recommend them—I always do. They deserve an A+.”

“John Nugent has great, knowledgeable electricians. I'd recommend these guys to anybody. I'd definitely give them an A.”

“I used John Nugent for both electrical and plumbing work. They redid some gas lines and installed some electrical lines. The experience was very positive because of everybody I communicated with. I would give them an A+.”

“I am very satisfied and very happy with John Nugent & Sons. I would give them an A+.”

“John Nugent & Sons is excellent. They did electrical work for me. I had my kitchen upgraded, so there was stuff that had to be moved around. They had done the whole electrical box before, so I called them back and had them come back in. Everything is working well. I have enough receptacles. The customer service was fine. They also did plumbing. They are in my phone—if I keep them in my phone, I use them again. They were clean, too. They'd get an A+.”

“I liked the service technicians from John Nugent & Sons, and I liked that they fixed the problem and were on time and responded quickly. They installed a generator, and then we had a problem with the generator, and they came out and fixed it. The technicians were excellent. I would definitely use them again. We had been referred to them by a friend of mine. I was very pleased with everything. I would rate them an A+.”

“John Nugent & Sons' work was fine—they did a good job. They did two different things. They did something electrical, and I can't remember what else they did. I know they replaced an outlet for me. Everything's been working fine since. I think the main thing that made my experience positive is that they were able to come out on the same day and they got the job done quickly. They were friendly. They cleaned up well after they were finished—there wasn't really any mess. I'll give them an A+. They're nearby, and they were willing to come out the same day, so that's why I used them. I would use them again.”

“John Nugent & Sons did the job right. If they hadn't done the job right, I would have called them back. The quality of work was good. The technicians were very friendly and very nice. I would give them an A+ grade. I would tell others to go ahead and use John Nugent & Sons.”

“John Nugent & Sons did a great job. I had them come back twice. They arrived on time, they didn't do anything without checking with me first, they fixed it, and then they charged us. It was a very good experience. I have been using their service for about a year, and I based it on a couple of the neighbors because they use them. I do not have a service contract with them yet. In the future, if needed, I will probably still use them. They were an A+.”

“I think John Nugent & Sons did work downstairs. It's still working—it's OK. I think they replaced something for me. It was major work, and I know that they repaired a lot. That was the first time I had this company do work for me. I would give them an A+.”

“I like everything about them. I call them as needed. I would give them an A.”

“John Nugent & Sons is a very fine company, and they did a very fine job. We're quite happy with them.”

“They did what they said they were going to do. The price was exactly what they quoted me, and they did it within the time frame they said they were going to do it in. The work was excellent. It was very above average—what I would expect. The workers were extremely friendly and extremely competent. I would definitely use them again. They get an A+ grade.”

“John Nugent & Sons was absolutely amazing. I loved everything that they did—I just can't say enough good things about them. They installed a generator, and they were very careful in the house. Everything has held up perfectly. I would give them an A+.”

“I had a great experience with John Nugent & Sons. They serviced my generator for me. The electrician was very knowledgeable, took the time to explain what he was doing, and gave me advice on how to maintain it throughout the year. I would recommend this company to others. It was great—A+.”

“The electricians from John Nugent were very competent. I really liked that they came on time. I had a circuit that went dead, and they were able to troubleshoot the problem that another company couldn't. I'd give them an A.”

“They did three things for me. They put in a 20,000-capacity generator, and then they updated an electrical panel for me downstairs. Mine was old—almost 33 years old—and there were certain switches you cannot find, so they remodeled it for me. They made it up-to-date, and they put in another panel. They put in a generator to run with the furnace if there's an outage in electricity. They put in two furnaces. They have done the job for me two times, and both times, I was very pleased. Also, I switched to annual service for the summer and the winter with them. I used to have another company, but because I was so happy with them, and they were so good and very clean, I switched to them to service my equipment. One time, we had a three-day outage, and I lost a lot of food and things like that, so I said, 'That's enough.' I called them, and within four days, they came in and installed a generator for me. I've been using them for a year now, and they're wonderful, especially Patrick, one of the owners. He came in and supervised, and he kept me up-to-date with what they were doing. They are a very wonderful, conscientious company. I know Patrick the most, but they have a sister, Nancy, and she is wonderful in the office and directs all the appointments. You call her, and then they get back to you immediately and always try to accommodate you. I give them an A.”

“I've been using John Nugent & Sons for at least ten years. They do our regular maintenance. Any repairs have held up, too. The technicians are very kind—they're lovely.”

“John Nugent & Sons put in two electronic thermostats for me. Their work was excellent. They call before they come, and the men that they hire are very professional. They're not inexpensive, but they're good, and they're honest. I actually ran into my HVAC guy at a boat show, and he made sure he stopped and said hello when he saw me. When he was putting in the thermostat, he said, 'I'm going to be honest with you here, I've never done this before, but I can do it. I may have to change a wire here or there because I haven't done it before.' And he got it done on the first try.”

“They were here twice, once for some electrical work, and a second time for some plumbing work. The technician seemed to know his business. I would use them again. I'd give them an A+.”

“They did some electrical work for me. I was very pleased. They were very dependable—I liked the way they always called and told me when they were coming, and they always came when they said they would. They were excellent. I would say they're an A+.”

“We were selling our house, and they did some electrical work that came up on the inspection, and we used them again after we bought our first house when we found a couple electrical issues with it. The electrician was very accommodating, and he was on time. I'd rate them as an A.”

“I really appreciate their great customer service—they're very responsive and very good with follow up. Also, they tend to provide service that's actually needed as opposed to increasing their bank account, so to speak. We've done installation, repairs, and maintenance with them on everything—electrical, heating, air conditioning, and plumbing. I'd give them an A+.”

“I got a new washer and dryer, and they put in a new outlet for my dryer. They're an A, with no complaints.”

“They were very good, very professional, and very helpful. They did good, quality work. They did some electrical, and they did an all-day job of putting in a whole-house humidifier on our water heater. I would recommend the company. I'd give them an A+.”

“The company was very responsive, professional, and knowledgeable. They were fast, and they left everything clean. They did some plumbing and some electrical work for me. I'd give them an A+.”

“I have used John Nugent & Sons for the last year or so. They did a repair for me, and they were excellent.”

“We called them on the weekend, during a very high-demand time. They were one of the only companies that had someone available to come and assist us. We really appreciated that they were available and that they came promptly on a weekend. They did an evaluation and resolved the problem. The customer service was great, and the technician was great, polite, and friendly. I'd give them an A.”

“I was totally satisfied with them. It was a very routine job. Everyone's always courteous to me—most people are very nice to little old ladies. I would call them again. I would definitely recommend them—my friends and I, we network, and we pass on what we like and what we don't like. They're an A+.”

“I'd rate them as 'excellent,' and I've recommended them to other people. I've even sought advice from them as to other work I needed to have done, outside of their services, simply because they were so reputable. Initially, I found them in a publication we get in the mail here—that EBSCO report. Give them an A+.”

“They came out to the house before the work was done to make sure that they understood what needed to be done. They scheduled the appointment in a timely manner and showed up on time. The work was high quality. I was very satisfied, and in fact, I'm planning on using them again in the future. It was the first time that I'd used this company—they were recommended by a friend. I'd give them an A+.”

“They're just professionals—that's all I can say. Whatever they fixed was just perfect. I'll go with an A+ for them.”

“The workers that came to my home were professional. Everything is holding up OK for me now. Their cleanup was fine, and their customer service was fine. A+.”

“John Nugent was excellent. They’re the best in everything—customer service, installation, and cleanliness. They installed a generator for me. The electricians were great and on time. They were very nice people. I wouldn’t use anybody else. I’d give them an A+.”

“I was happy and pleased with John Nugent & Sons’ work. They installed recessed lighting in our living room, and they also fixed some electrical work in our family room. I thought the quality of their work was great. I was really happy with the electricians. They were hardworking, polite, and friendly. I would use John Nugent again, and I would recommend them. They’re an A.”

“John Nugent was prompt, courteous, and did a good job. They replaced an old-fashioned kitchen light fixture, patched the hole, and put in a smaller one. I would give them an A.”