John Nugent & Sons
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Nugent & Sons has received 4.7 out of 5 stars based on 106 customer surveys conducted through GuildQuality.
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8th year as a Best Pick Call
"As a family-owned-and-operated company in business for 45 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
John Nugent & Sons is a full-service electrical company that specializes in generator installation and maintenance. The company also offers residential and light commercial service, repair, and installation of electrical equipment and systems. Further services include ceiling fan installation, fixture replacement, outlet repair, troubleshooting, and electrical inspections and corrections.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Employee Information
Technicians undergo continuous training, background checks, and drug testing.
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling
Address
45921 Maries Road
Sterling, VA 20166
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
#2705004543

Compiled Score:

John Nugent & Sons has received 4.7 out of 5 stars based on 106 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/18/2019

“Yes ! They do good work.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
10/06/2019

No review comments provided

Review by
10/03/2019

“The electrician's that came out and fixed my problem.”

Review by
10/01/2019

“Pat”

Review by
10/01/2019

“everyone”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/24/2019

“Kris”

Review by
09/24/2019

“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”

Review by
09/23/2019

“They met in all areas.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Knowledge and presenting options to me about alternative really exceeded my expectations.”

Review by
09/23/2019

“John Nugent & Sons were good.”

Review by
09/23/2019

“The girls that answer the phone are absolutely fabulous. They are so nice and so fun. I usually make a little joke with them, and they joke a little back. I just can't tell you enough how happy I am.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“I don't have the name of the electrician that came to our house but I enjoyed working with him. It was a minor repair that I probably could have done myself if I knew what to do. I appreciated his willingness to show and explain to me the problem.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The technician that came out was great.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The billing was a bit high.”

Review by
09/23/2019

“Customer interaction was great.”

Review by
09/23/2019

No review comments provided

Review by
09/21/2019

“I can't remember their names but everyone that came out was great.”

Review by
09/20/2019

“Allen was very professional and hopefully this is the end of the problem”

Review by
09/20/2019

“Wish I knew some names. Your telephone receptionist is outstanding. I can't find names on the bills.”

Review by
09/19/2019

“20+ years of experience with Nugent.”

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

“Everything.”

Review by
09/18/2019

“Carlo was great”

Review by
09/18/2019

“Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Always professional, never sells a product or service.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Again the tech was very patient in explaining complex electrical issues with me, I was very pleased.”

Review by
09/18/2019

“The company is efficient, knowledgeable, and responsive.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“all technicians were knowledgeable and pleasant to deal with”

Review by
09/18/2019

“Mark Ardizzione and Michael Sewell”

Review by
09/18/2019

“They always solve my problem immediately when it is needed.”

Review by
09/18/2019

“I always know that I am going to get great folks who I am comfortable having in my home and around our dogs & cats.”

Review by
09/18/2019

“They are reliable and prompt.”

Review by
09/18/2019

“Employees are uniformly friendly and professional, both the technicians and office staff.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Every service person has been prompt and prepared.”

Review by
11/16/2018

No review comments provided

Review by
11/16/2018

“I like that they are local. That is the reason I picked them. They were also recommended to me by a friend.”

Review by
11/12/2018

“Carlo, he did the work, he was easy to talk to, friendly, and knowledgeable?.”

Review by
11/12/2018

“The group was very professional and got the job completed in a timely manner.”

Review by
11/12/2018

No review comments provided

Review by
11/06/2018

“Regarding some electrical work, they came out and fixed it without even charging me for it. I thought about it later and thought that when an electrician tells you that you need something done, you kind of have to take their word for it, so he easily could have exaggerated the problem and made a couple hundred dollars for the company. Instead, he didn't charge me at all. They are very trustworthy and honest, definitely worth the expense.”

Review by
11/06/2018

“I met at least 5 technicians and the were all very helpful and professional. But the one that stands out the most was Ben. I'd like to recognize Ben for his exceptional service.”

Review by
11/06/2018

“John Nugent & Sons were? very helpful in regards to making suggestions for things that we could ourselves, which met my expectations.”

Review by
11/06/2018

“Heather stated they company provided wonderful customer service and were polite across the board to include the phone receptionist.”

Review by
11/06/2018

“John Nugent & Sons met my expectations because they were able to solve my problem very quickly, which was very helpful.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

“John Nugent & Sons met my expectations as they completed the work I asked? of them.”

Review by
11/05/2018

“I don't remember his name, but everyone that I have met from their HVAC to their electrical service has been professional. That is why I would recommend them.”

Review by
11/05/2018

No review comments provided

Review by
11/02/2018

“They meet and exceed our expectations because everything is always good!”

Review by
11/02/2018

“I would like to recognize Carlo Milla. He always called me when he was going to arrive. He was very prompt and very professional, efficient and worked quickly. He even showed me a demonstration on how to use the remote control. He was just very polite and helpful.”

Review by
11/02/2018

“They met the expectations.”

Review by
11/01/2018

“I was most satisfied with the price and the speed with which they did the work.”

Review by
11/01/2018

No review comments provided

Review by
09/19/2017

“We had a very positive experience with them. My husband was very pleased with them. I believe that we have used them repeatedly. I know they did electrical work. I didn't have any complaints with them and I'd recommend them.”

Review by
09/19/2017

“They're just courteous. They're responsive. They're just an all around great company. They've done A/C and electrical work. I'd give them an A+. I recommend them all of the time.”

Review by
09/19/2017

“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”

Review by
09/19/2017

“They did electrical work. They did a good job. They are very professional. They are a very good, good company. I'd give them an A+.”

Review by
09/16/2017

“Everything was very good. They gave me a head's up when they were coming. It was easy to schedule the appointment. They contacted me within a sufficient time so I could be ready for them. He went right to work. He gave me a briefing on the status of my unit, made some suggestions on making improvements if I wanted it, but he didn't push it. I had them on an annual contract and they maintained my heating and cooling systems. They actually installed them too. Many, many years ago, they did basic electrical work for me. More recently, some plumbing. The same thing, good work habits, and making sure they don't leave a mess behind. I'd give them an A+.”

Review by
09/16/2017

“They're on time. They're professional and they seem to know what they're doing. They did plumbing, electrical, and installed a hot water heater. They've also worked on HVAC. They installed different outlets and they installed different overhead fixtures. They had to replace some parts in the HVAC system. They're definitely an A. The quality of the work is great. It's working! They're always on time. They were always clean and cleaned up after themselves. As far as I can tell, their expertise is excellent.”

Review by
09/16/2017

“They've done a lot of work for me in the past. They replaced my A/C system. I'd give them an A+. They replaced my heating and air system. They did a whole home generator for me.”

Review by
09/16/2017

“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”

Review by
09/15/2017

“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”

Review by
09/15/2017

“So far, the workers that I have that come out here are very positive and friendly. They put things over their shoes so they don't drag in stuff. I have a yearly contract with them for my heating and air conditioning unit. They've done some electrical work. They put in new smoke detectors that have the other gas thing in them. I'd give them an A-. The quality of work is very good. The customer service is usually good. Once in a while they forget to call me and remind me of an appointment. They always come in the window that they say. They clean up after themselves very well. When I ask them questions they seem to know the answers. If someone asks, I would recommend them.”

Review by
09/15/2017

“They do good work. They're always on time. They're always very polite and clean. Usually if there's a problem, they're very good at diagnosing the situation. They did plumbing and electric work. I'd give them an A overall.”

Review by
09/15/2017

“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”

Review by
09/15/2017

“Generally, they've been responsive when I've needed help from them and their quality of service has always been good. They've installed a generator. They've replaced an air conditioner/heater unit, and they've provided service to them. I'd give them an A.”

Review by
07/26/2017

“They're just probably one of the most professional companies for plumbing. They also have good electricians. I've had their electricians, and it was perfect. I'd give them an A.”

Review by
07/26/2017

No review comments provided

Review by
07/11/2016

No review comments provided

Review by
07/11/2016

No review comments provided

Review by
07/08/2016

“John Nugent and Sons has electricians who know how to repair the obsolete low-voltage system in my house. I had to provide parts, but they knew what to do.”

Review by
07/01/2016

No review comments provided

Review by
07/01/2016

No review comments provided

Review by
06/29/2016

No review comments provided

Review by
06/28/2016

No review comments provided

Review by
06/28/2016

“Excellent service by electrician Kris Taylor.”

Review by
08/19/2015

“They did a brand-new heating and air conditioning system. I had an extended warranty on it. They had to do electrical work in order to do the installation, and they had to put some units in. It was good. I got them off season, so the price was great, and the guys that came out were good. I haven't had any issues since. I'd probably give them an A.”

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