John Nugent & Sons
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Nugent & Sons has received 4.9 out of 5 stars based on 47 customer surveys.
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6th year as a Best Pick Call
"As a family-owned-and-operated company in business for over 40 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
John Nugent & Sons is a full-service electrical company that specializes in generator installation and maintenance. The company also offers residential and light commercial service, repair, and installation of electrical equipment and systems. Further services include ceiling fan installation, fixture replacement, outlet repair, troubleshooting, and electrical inspections and corrections.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Employee Information
Technicians undergo continuous training, background checks, and drug testing.
Licenses
#2705004543
Areas Served
Aldie, Ashburn, Leesburg, Purcellville, Sterling

Compiled Score:

John Nugent & Sons has received 4.9 out of 5 stars based on 47 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2017

“We had a very positive experience with them. My husband was very pleased with them. I believe that we have used them repeatedly. I know they did electrical work. I didn't have any complaints with them and I'd recommend them.”

Review by
09/19/2017

“They're just courteous. They're responsive. They're just an all around great company. They've done A/C and electrical work. I'd give them an A+. I recommend them all of the time.”

Review by
09/19/2017

“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”

Review by
09/19/2017

“They did electrical work. They did a good job. They are very professional. They are a very good, good company. I'd give them an A+.”

Review by
09/16/2017

“Everything was very good. They gave me a head's up when they were coming. It was easy to schedule the appointment. They contacted me within a sufficient time so I could be ready for them. He went right to work. He gave me a briefing on the status of my unit, made some suggestions on making improvements if I wanted it, but he didn't push it. I had them on an annual contract and they maintained my heating and cooling systems. They actually installed them too. Many, many years ago, they did basic electrical work for me. More recently, some plumbing. The same thing, good work habits, and making sure they don't leave a mess behind. I'd give them an A+.”

Review by
09/16/2017

“They're on time. They're professional and they seem to know what they're doing. They did plumbing, electrical, and installed a hot water heater. They've also worked on HVAC. They installed different outlets and they installed different overhead fixtures. They had to replace some parts in the HVAC system. They're definitely an A. The quality of the work is great. It's working! They're always on time. They were always clean and cleaned up after themselves. As far as I can tell, their expertise is excellent.”

Review by
09/16/2017

“They've done a lot of work for me in the past. They replaced my A/C system. I'd give them an A+. They replaced my heating and air system. They did a whole home generator for me.”

Review by
09/16/2017

“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”

Review by
09/15/2017

“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”

Review by
09/15/2017

“So far, the workers that I have that come out here are very positive and friendly. They put things over their shoes so they don't drag in stuff. I have a yearly contract with them for my heating and air conditioning unit. They've done some electrical work. They put in new smoke detectors that have the other gas thing in them. I'd give them an A-. The quality of work is very good. The customer service is usually good. Once in a while they forget to call me and remind me of an appointment. They always come in the window that they say. They clean up after themselves very well. When I ask them questions they seem to know the answers. If someone asks, I would recommend them.”

Review by
09/15/2017

“They do good work. They're always on time. They're always very polite and clean. Usually if there's a problem, they're very good at diagnosing the situation. They did plumbing and electric work. I'd give them an A overall.”

Review by
09/15/2017

“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”

Review by
09/15/2017

“Generally, they've been responsive when I've needed help from them and their quality of service has always been good. They've installed a generator. They've replaced an air conditioner/heater unit, and they've provided service to them. I'd give them an A.”

Review by
07/26/2017

“They're just probably one of the most professional companies for plumbing. They also have good electricians. I've had their electricians, and it was perfect. I'd give them an A.”

Review by
07/26/2017

No review comments provided

Review by
07/11/2016

No review comments provided

Review by
07/11/2016

No review comments provided

Review by
07/08/2016

“John Nugent and Sons has electricians who know how to repair the obsolete low-voltage system in my house. I had to provide parts, but they knew what to do.”

Review by
07/01/2016

No review comments provided

Review by
07/01/2016

No review comments provided

Review by
06/29/2016

No review comments provided

Review by
06/28/2016

No review comments provided

Review by
06/28/2016

“Excellent service by electrician Kris Taylor.”

Review by
08/19/2015

“They did a brand-new heating and air conditioning system. I had an extended warranty on it. They had to do electrical work in order to do the installation, and they had to put some units in. It was good. I got them off season, so the price was great, and the guys that came out were good. I haven't had any issues since. I'd probably give them an A.”

Review by
08/10/2015

“They have done plumbing and electrical for me. They're very reliable, and their people know their fortes. They get an A.”

Review by
08/10/2015

“I've used John Nugent & Sons for ten years now. They do all the HVAC and electrical at our rental home. They're great, very professional, and on time, and their customer service is really good. They've been great. They deserve an A+.”

Review by
08/06/2015

“John Nugent & Sons was out here immediately. They did an awesome job. The repairman was fantastic. Everything I remember—like when they had to crawl under the deck—was fantastic. It was plumbing work that they did. We did try to call them to get electrical work done a month or so ago, and we never got a return call. We got a hot tub, and we tried to call Nugent to get him to come out and do the electrical work so we had to call somebody else.”

Review by
08/06/2015

“The team that I worked with– the teams that were out at my house were just always responsive and knowledgeable. They actually did a lot of install work for me but it was all several months ago. They did a bunch of electrical work. They replaced breakers and an electrical panel. They replaced a furnace. They replaced a bunch of HVAC and ductwork. I'd probably give them a B. Everything was great but there was some high pricing.”

Review by
08/06/2015

“They're very efficient and considerate of my schedule. They do electrical work for me. They were here recently to do a checkup, and they recently did a big job for me, which was replacing some meters for a heat pump. I'd give them an A grade.”

Review by
08/06/2015

“I was very happy with John Nugent & Sons. They explained everything really well, and the work looks really good. They put in a generator for us. They've been in the area for many years, so everybody knows of them. I would give them an A.”

Review by
10/20/2014

“They did electrical work. They showed up when they said they were going to be here, and the technician was in and out in less than an hour. He did what I'd asked for, and it cost what they had estimated, as well. I'd say they’re an A.”

Review by
10/20/2014

“John Nugent has great, knowledgeable electricians. I’d recommend these guys to anybody. I’d definitely give them an A.”

Review by
10/20/2014

“I used John Nugent for both electrical and plumbing work. They redid some gas lines and installed some electrical lines. The experience was very positive because of everybody I communicated with. I would give them an A+.”

Review by
10/20/2014

“I always have a positive experience with John Nugent & Sons. They’re punctual; they come when they say they’re supposed to come. They’re very professional, and I think they’re honest. They’ve worked on my HVAC, plumbing, and gas generator. I’d definitely recommend them—I always do. They deserve an A+.”

Review by
10/20/2014

“We had a positive experience until the last time. Last time it was a control panel or board that went out on our air conditioner. They came out, said that they needed to replace the part, and quoted me for the part. I told my husband the quote and he had a couple of guys at work who said that that was way too much for the part. We looked up the part and it was 100% markup on the part. So we called and they said that includes installation and labor. We just felt that that $700 — when you could get the part for less than $350 — was just not right. When questioned, they took great offense to our question. I'd give them a B.”

Review by
12/18/2013

“I liked the service technicians from John Nugent & Sons, and I liked that they fixed the problem and were on time and responded quickly. They installed a generator, and then we had a problem with the generator, and they came out and fixed it. The technicians were excellent. I would definitely use them again. We had been referred to them by a friend of mine. I was very pleased with everything. I would rate them an A+.”

Review by
12/17/2013

“John Nugent & Sons did nice work. They did three things for me. I had a leak coming out of my furnace, and they determined that the furnace had been improperly installed with one of the drain hoses, and they fixed that. After the earthquake, one of my copper pipes on the water heater had started leaking very slightly, but they fixed that. Then they also installed a new sump pump with a back-up battery system. They did these services at two different times. I made a list of people to get estimates from, and when I talked to them, I liked them best. Their customer service was very prompt, and they answered all of my questions completely. They cleaned up after themselves, too. I would give them an A+.”

Review by
12/10/2013

“John Nugent was very honest, and they really cared about doing a good job for me. They installed a new furnace and air conditioner. They were personable, delightful, and pleasant. They were concerned about keeping everything neat. They’re dependable and prompt, and I’m completely pleased—A+.”

Review by
12/10/2013

“I had a great experience with John Nugent & Sons. They serviced my generator for me. The electrician was very knowledgeable, took the time to explain what he was doing, and gave me advice on how to maintain it throughout the year. I would recommend this company to others. It was great—A+.”

Review by
12/09/2013

“It wasn't as positive as I thought it would going to be but it was OK. John Nugent & Sons did diagnostics and just freshened up the electrical box and put in a new outlet and he made the kitchen outlets GSCI. The technician could have had a better personality but he did what he was there to do. There was nothing to clean up after he was done. I would give John Nugent & Sons a B- grade. I would use this company again. I would shop around, I wouldn't just go to them directly but if they seemed like the best ones for the job with price and all that stuff then I might use them.”

Review by
12/09/2013

“John Nugent & Sons' work was fine—they did a good job. They did two different things. They did something electrical, and I can't remember what else they did. I know they replaced an outlet for me. Everything's been working fine since. I think the main thing that made my experience positive is that they were able to come out on the same day and they got the job done quickly. They were friendly. They cleaned up well after they were finished—there wasn't really any mess. I'll give them an A+. They're nearby, and they were willing to come out the same day, so that's why I used them. I would use them again.”

Review by
12/09/2013

“John Nugent & Sons was absolutely amazing. I loved everything that they did—I just can’t say enough good things about them. They installed a generator, and they were very careful in the house. Everything has held up perfectly. I would give them an A+.”

Review by
12/09/2013

“The electricians from John Nugent were very competent. I really liked that they came on time. I had a circuit that went dead, and they were able to troubleshoot the problem that another company couldn’t. I’d give them an A.”

Review by
12/06/2013

“John Nugent installed a furnace and a generator, and they seemed to be very professional. The installation crew that came out knew what they were doing—they made some good recommendations for the installation of my furnace as well as the installation of my generator. They cleaned up and left the site as they found it—it wasn't a mess at all—so I had nothing but a very positive, positive experience with the installation and the technicians. When I called for information from the office staff, they too were very professional and got me the information I needed. They deserve an A+.”

Review by
12/06/2013

“I had a very negative experience from another plumbing source, and in fact, it was because of that that I called Nugent. The technician seemed to be competent, he was honest, and he did what he said he was going to do. He didn't charge me a whole lot of money and didn't tell me things needed to be done that didn't need to be done, which was the experience I had with the previous person. Another guy, who was running an ad for a cheapo seasonal tune-up, came out here and claimed I had mold in my system. I didn't believe him, so I called Nugent to come out. He came out and took one look at it, and he said, ‘There's no mold in here,’ and he showed me with his flashlight that one of the things the guy claimed was mold was just a piece of dirt. That was for my heating and air system.”

Review by
12/06/2013

“John Nugent & Sons is excellent. They did electrical work for me. I had my kitchen upgraded, so there was stuff that had to be moved around. They had done the whole electrical box before, so I called them back and had them come back in. Everything is working well. I have enough receptacles. The customer service was fine. They also did plumbing. They are in my phone—if I keep them in my phone, I use them again. They were clean, too. They’d get an A+.”

Review by
03/01/2013

“John Nugent & Sons does our air conditioning, heating, and plumbing. They're very good. They're a father and son. There's no language barrier. They inspected the furnace for the heating season, and they changed the filter. Basically, you have to be careful of who you use for plumbing and electrical because they all want to flat rate you. So we discovered handymen who do basically all of that and charge a reasonable price. I would give John Nugent & Sons an A.”

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