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FEATURED REVIEWS
“Everyone, from the telephone receptionists to the technicians, provides exceptional service.”
“They are wonderful. We absolutely love them. They're here all of the time. The last time they installed a water heater. I would give them an A overall.”
“They did a whole house generator and work on water heaters. I'd give them an A+. It was all excellent.”
“It was a combination of things. They always do very good work, extremely conscientious about doing it the right way. They always do a little bit more than is necessary just to make it done right. They are clean. It always looks great when it's done, and have been very responsive. I've just been very pleased with them. They did plumbing and electrical and HVAC. Most recently, they installed a new hot water heater. They did a heavy upgrade of our electrical system, so they replaced a whole circuit panel and they basically rewired the circuit in the power end of the house. They actually replaced our heater and air conditioner over a couple of years. I'd give them an A+. I actually have recommended them quite a bit.”
“We love them. They're great. They're on time. We know the owner of the company. They're always responsive, just couldn't be happier with them. The owner is a super nice guy. They put in a whole house generator, and they've done some other electrical work. I'd give them an A+.”
“Every aspect of The company is 5 star, from the second i communicate a need over the phone, to the scheduling, service and delivery. The servicemen are always professional and courteous. I having been using this company for years, they are the Gold standard of service!”
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“Work was quoted and was outrageous. Had two other electricians out for second opinion and neither one said I needed what they suggested”
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“We had an after-hours issue. The person we spoke to provided us with a way to deal with the issue until they were able to send an electrician to us. We are extremely grateful for that help!”
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“Everyone, from the telephone receptionists to the technicians, provides exceptional service.”
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“The company was very easy to work with, and the electrician was knowledgeable and took the time to answer all our questions. It was more expensive than some other options, but I would definitely use them again, especially for more complex jobs.”
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“Work has always been of high quality.”
“Kris Taylor”
“They were quick, clean, terrific customer service, knew whet they were doing and helped me right away.”
“Zachary was great all the way around. He worked efficiently and as quickly as possible.”
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“Scheduling manager was outstanding and very responsive!”
“Great people. Job done right.”
“Professional and work was done well.”
“Professional work. Fair price. Capable of solving mystery problems.”
“I don't want to leave a review”
“Excellent up front communication and a professional and knowledgeable team.”
“Our attic exhaust fan died in the middle of summer and none of the local Ashburn companies were prepared to replace it. Then Home Advisor put us on to John Nugent and Sons. From the very first phone call with them we knew they would be good! Richard came out and gave us an estimate. He was on-time, very pleasant and professional. The day of the installation Richard was there as the installer and the company actually sent roofers to the job to make sure that the roof shingles around the fan were re-installed correctly. The fans running as it should and we are quite happy!”
“See final note.”
“Repair of pendant light was delayed over 30 days for parts which I ended up ordering on line arrived in 3 days. Then charged for service call as if I had not approved them to do the work. Plus prices were very high.”
“Yes ! They do good work.”
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“The electrician's that came out and fixed my problem.”
“Pat”
“everyone”
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“Kris”
“I purchased two HVAC systems from John. I needed a good quality large unit for upstairs; I have a fairly large house. The first unit was the upstairs unit. We were having trouble cooling the upstairs, so they sold me a huge unit. It turns out it was not cooling the upstairs. It was the ductwork that was not cooling it, and it did not matter what they put upstairs, it would only cool the master bedroom suite. They did not tell us that even though they had been upstairs and knew it. When they went to replace our downstairs they wanted to sell us the same kind of unit because it was what we had upstairs as well when a regular unit would have been just as good. I felt like they were not honest with me. They were trying to get away with something. They were trying to scam me. Also, when they came to do the work, they ruined my carpet. They brought in a bunch of mud and debris. I had to call John Nugent & Sons and inform them that their people were not careful. Usually, people put booties on their feet, so they had to come back and clean my carpet. It was not a good experience at all. I've had to renew contracts with them for maintenance because they hold the service contracts for both units. I feel like the hold me hostage.”
“They met in all areas.”
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“Knowledge and presenting options to me about alternative really exceeded my expectations.”
“John Nugent & Sons were good.”
“The girls that answer the phone are absolutely fabulous. They are so nice and so fun. I usually make a little joke with them, and they joke a little back. I just can't tell you enough how happy I am.”
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“I don't have the name of the electrician that came to our house but I enjoyed working with him. It was a minor repair that I probably could have done myself if I knew what to do. I appreciated his willingness to show and explain to me the problem.”
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“The technician that came out was great.”
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“The billing was a bit high.”
“Customer interaction was great.”
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“I can't remember their names but everyone that came out was great.”
“Allen was very professional and hopefully this is the end of the problem”
“Wish I knew some names. Your telephone receptionist is outstanding. I can't find names on the bills.”
“20+ years of experience with Nugent.”
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“Everything.”
“Carlo was great”
“Very professional services and a satisfactory solution to our HVAC needs was installed. We have been very satisfied by their follow up and responsiveness since the installation in 2015.”
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“Always professional, never sells a product or service.”
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“Again the tech was very patient in explaining complex electrical issues with me, I was very pleased.”
“The company is efficient, knowledgeable, and responsive.”
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“all technicians were knowledgeable and pleasant to deal with”
“Mark Ardizzione and Michael Sewell”
“They always solve my problem immediately when it is needed.”
“I always know that I am going to get great folks who I am comfortable having in my home and around our dogs & cats.”
“They are reliable and prompt.”
“Employees are uniformly friendly and professional, both the technicians and office staff.”
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“Every service person has been prompt and prepared.”
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“I like that they are local. That is the reason I picked them. They were also recommended to me by a friend.”
“Carlo, he did the work, he was easy to talk to, friendly, and knowledgeable?.”
“The group was very professional and got the job completed in a timely manner.”
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“Regarding some electrical work, they came out and fixed it without even charging me for it. I thought about it later and thought that when an electrician tells you that you need something done, you kind of have to take their word for it, so he easily could have exaggerated the problem and made a couple hundred dollars for the company. Instead, he didn't charge me at all. They are very trustworthy and honest, definitely worth the expense.”
“I met at least 5 technicians and the were all very helpful and professional. But the one that stands out the most was Ben. I'd like to recognize Ben for his exceptional service.”
“John Nugent & Sons were? very helpful in regards to making suggestions for things that we could ourselves, which met my expectations.”
“Heather stated they company provided wonderful customer service and were polite across the board to include the phone receptionist.”
“John Nugent & Sons met my expectations because they were able to solve my problem very quickly, which was very helpful.”
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“John Nugent & Sons met my expectations as they completed the work I asked? of them.”
“I don't remember his name, but everyone that I have met from their HVAC to their electrical service has been professional. That is why I would recommend them.”
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“They meet and exceed our expectations because everything is always good!”
