John Nugent & Sons
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Nugent & Sons has received 4.7 out of 5 stars based on 137 customer surveys conducted through Our Research Partners.
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11th year as a Best Pick Call
"As a family-owned-and-operated company in business for 47 years, we are committed to delivering the best service. From our friendly office staff to our trained and certified technicians, we are dedicated to providing complete customer satisfaction. We stand behind all of our work and treat each customer like family."

Patrick Nugent | President
Company Information
Services Offered
A full-service plumbing company, John Nugent & Sons offers residential and light commercial sales, service, repair, and installation of plumbing equipment. The company also offers drain cleaning and the service, repair, and installation of HVAC systems and standby whole-house generators.
Warranty
The company offers a one-year parts warranty on all repairs and installations.
Company History
John Nugent founded the company in 1975 with his sons Patrick and Stephen. John Nugent & Sons remains family owned and operated, employing second- and third-generation family members.
Distinctions
John Nugent & Sons is a member of the Plumbing-Heating-Cooling Contractors Association.
Employee Information
All technicians undergo continuous training, wear uniforms, and drive marked and stocked vehicles.
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
45921 Maries Road
Sterling, VA 20166
Hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
Licenses
#2705004543

Compiled Score:

John Nugent & Sons has received 4.7 out of 5 stars based on 137 customer surveys conducted through Our Research Partners.
5
116
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10
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/30/2021

“We have used John Nugent and Sons for decades, including plumbing, HVAC, and electrical.”

Review by
10/27/2021

“They are very Professional, knowledgeable and friendly .”

Review by
10/27/2021

“My back up generator had a problem in the past, it was quickly analyzed, and expeditiously handled. Since then, they handle the service every year. They are a great company.”

Review by
10/27/2021

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10/27/2021

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10/27/2021

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09/11/2021

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09/11/2021

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09/10/2021

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09/10/2021

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Review by
09/10/2021

“Great plumber!”

Review by
09/10/2021

“I would certainly recommend Nugent and Sons, and have already done so.”

Review by
09/10/2021

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09/10/2021

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09/10/2021

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Review by
09/10/2021

“It took repeated visits (and significant costs) to solve a plumbing issue last year bk the technician did not fully listen to me the first time. Additionally, I requested a quote for a new electrical panel which was about twice the price that others quoted and less bandwidth.”

Review by
09/09/2021

“Their plumber did excellent work, but was expensive.”

Review by
09/08/2021

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09/08/2021

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Review by
09/05/2021

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Review by
09/05/2021

“MAIN AIR CONDITIONING FAILED IN JULY, JOHN NUGENT TECH DIGNOSED THE PROBL AND 5AND INSTALLED THE ORDERED THE PROPER PARTS WE HAD AC WITHIN 3DAYS. VERY SATISFIED”

Review by
09/04/2021

“Nugent staff is polite and efficient. They did an excellent job.”

Review by
09/04/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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Review by
09/03/2021

“John Nugent & Sons have done several plumbing jobs for us and also installed a new furnace. They do excellent work!”

Review by
09/03/2021

“I called for a plumber and both times, i received professional and courteous help and best of all, Nugent was on time and efficient and fixed the problems the first time !”

Review by
09/03/2021

“Their technicis ans have always been prompt in arriving and thorough and tidy in their work.”

Review by
09/03/2021

“Very happy with John Nugent & Sons and would definitely use them again! We had a clogged sewer line that had started backing up into the basement and they were able to come out the same day and take care of it. Super friendly and explained in detail what the issue was, how they would fix it, and also went over mitigation strategies to prevent this from occurring again. Truly top notch customer service and workmanship!”

Review by
09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/02/2021

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09/01/2021

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Review by
08/28/2021

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08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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Review by
08/27/2021

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Review by
08/27/2021

“I am a ‘forever’ customer with John Nugent & Sons and they are the caretakers of my entire HVAC system, hot water heater and various plumbing parts. They are ever professional, provide the ultimate quality in customer service and over the years I have already recommended to my friends.”

Review by
08/27/2021

“As always we were completely satisfied with the work. Mike F. was professional and thorough and even rearranged his schedule to install our new hot water heater.”

Review by
08/27/2021

“yes”

Review by
08/27/2021

“Excellent !! I highly recommend NUGENT !! The best by far in Northern VA.”

Review by
08/27/2021

“It was an emergency repair. The shower would not shut off late evening. The plumber returned my call quickly but said he lived too far, it would be too expensive to come out and he did not carry the parts for this type of faucet (Hans Grohe). I shut off the water supply to the house for the evening. He came early morning and closed off the water in the shower valve itself. He advised me to take a picture of the part, contact the manufacturer myself and when the part arrived to call Nugent for installation. He said it was too "high end" for Nugent to handle or order the part. I was left on my own to figure out how to do all of it. I don't know what Nugent considers "high end" as the part cost $80. While I was appreciative of emergency call back and having the plumber shut off the specific water valve, there was very little initiative or proactiveness. I used a different plumbing firm to install the part.”

Review by
08/26/2021

“A few months ago I had two relatively minor plumbing issues, and another that I'd hoped would be minor but which turned out to be more than I could comfortably afford at the time. Their man took care of the two minor issues quickly and thoroughly, reviewed my options on the other thing, then gave me (at no extra charge) a "quick fix" on that which worked just fine for the time being (though I will have to get it properly fixed at some point - and I know who I'm gonna call to do it!). He was very pleasant to deal with, and very informative - as were the office staff I spoke with on the phone (before and after). I won't hesitate to use John Nugent & Sons again.”

Review by
08/26/2021

“John Nugent & Sons do quality work.”

Review by
08/26/2021

“Sent a number of people to fix something which was important to a sale of a house Efficient thorough. Great value for cost. Will definitely use this group again”

Review by
08/26/2021

“Nugent is definitely the best! Their service and personnel cannot be beat for their expertise, professionalism, and commitment to those who depend on them. We trust them completely. We wouldn't consider using any other company but Nugent for our needs. Thanks Nugent!!!”

Review by
08/26/2021

“Prompt, professional, get it right the first time and leave the site clean after the work is done.”

Review by
08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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08/26/2021

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01/03/2021

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01/02/2021

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01/02/2021

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Review by
11/17/2020

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11/17/2020

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11/16/2020

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11/05/2020

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11/04/2020

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11/04/2020

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11/04/2020

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Review by
11/04/2020

“Always reliable, always helpful, great work ethic.”

Review by
10/30/2020

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Review by
10/27/2020

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Review by
10/27/2020

“I was pleased with their scheduling. They were courteous and efficient.”

Review by
10/27/2020

“They have a highly professional staff and did a great job.”

Review by
10/27/2020

“The work was done quickly, professionally, and at a reasonable cost.”

Review by
10/27/2020

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10/27/2020

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10/27/2020

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10/27/2020

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10/27/2020

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10/27/2020

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10/27/2020

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10/27/2020

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Review by
10/24/2020

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Review by
10/22/2020

“See final note.”

Review by
10/22/2020

“Great on heating and air conditioning installation”

Review by
10/22/2020

“I don't want to leave a review”

Review by
10/22/2020

“Too expensive to use again.”

Review by
10/22/2020

“Repair of pendant light was delayed over 30 days for parts which I ended up ordering on line arrived in 3 days. Then charged for service call as if I had not approveD them to do the work. Plus prices were very high.”

Review by
11/17/2019

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Review by
11/16/2019

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Review by
11/03/2019

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Review by
10/16/2019

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Review by
10/15/2019

“They exceeded my expectations by making an extra trip to secure the proper equipment hey needed and they still were able to complete the job in a timely fashion. They did a total clean up. Another company would have said they would need to come back on another day, but John Nugent & Sons made it happen in a short period of time with proper supplies.”

Review by
10/08/2019

No review comments provided

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