Milestone Electric, A/C, & Plumbing
Air Conditioning & Heating
Hours of Operation
Business Address
2800 Discovery Blvd
Rockwall, TX 75032
Company Details
Services Offered
- Air Duct Cleaning
- Furnace Repair, Installation, and Replacement
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
- Maintenance Programs
- Thermostat Installation, Repair, and Replacement
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 100% satisfaction guarantee, full parts-and-labor coverage
Employee Information
- Background Checked
- Drug Tested
- Milestone electricians will call, text, or email a customer 30 minutes before arriving for appointments
- Professionally Trained
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- 20,000+ positive customer reviews
- BBB A+ Rated and Accredited
- Consumer Choice Award recipient
- Recognized as a top company to work for
- Voted Best in DFW for multiple consecutive years
Availability
Emergency 24/7
Satisfaction Guarantee
About this company
"We believe your home is your safe place. That's why our goal is to take care of your home just like we do our own home. Our Milestone Promise ensures exceptional customer care and complete satisfaction. Our technicians are fully licensed, insured, background checked, drug tested and committed to using top-quality materials."
— Gus Antos, Owner
License
TACLA00132623E
Ratings & Reviews
Compiled Score:
Milestone Electric, A/C, & Plumbing has received 4.9 out of 5 stars based on 15604 customer reviews. Learn about Our Research Process.
Kevin S
4 months ago
Had Milestone help with the plumbing and electrical work needed for a back-up generator and replacement of old load centers. Big job and they did outstanding work. Very good communications every step of the way. Technicians that take great pride in their work, enjoy what they do and have no problem explaining as they go. Shout out to Logan, Randall, Jeremy, Abram, Jonathan, Shan, Ryan, Robert, Jeff and Shanna. It was a pleasure working with all of you. Milestone will probably not be the cheapest quote you may receive, but based on my experience with them, they will be well worth the price.
Caitlin Eason
a month ago
Terrible service and techs are not well training or knowledgable- my tech kept calling their manager for help but the “fix” they recommended and did was useless- unit STILL leaking significantly. Our homes a/c evap coil was working, but dripping water and leaking into the air filter and return air vent causing water damage. I called milestone on Monday morning and the technician came out and thought it might be a drain line blockage so they quoted me for a drain clear, but thankfully the drain lines were clear with no issues. After further exploration, the technician said the leaking was due to a dirty evap coils not allowing the water to flow down to the drain properly so he recommended an evap coil clean which was $900. After checking the unit inside and outside, he found no other issues (even tho he was at my house 4 hrs) and he said he couldn’t do the evap coil clean that day so to call again tomorrow. I was charged $170 for the “diagnoses”. I call again on Tuesday morning and the same technician comes out, still continued leaking through the night and morning causing problems so I turn off the ac. He and the assistant technician clean the evap coils and he shows me the unit and says it’s flowing properly now, no dripping or leaking so he fixed the problem. I get charged the full amount and they won’t take a coupon. Well later that evening, I go up to check again and it’s STILL dripping water into the vent space on the wood. Today is Thursday and still continued dripping, the issue was NOT fixed and I spent over $1,000 on both visits. I absolutely do not recommend this company. The techs are clearly not well trained and don’t know what they are doing just giving fake fixes to charge money and go on their way. Don’t waste your time and money with them.
Jo-Kimberly Sloan
a month ago
Luis Percy is an outstanding individual! He did a top notch job repairing our a/c. He was thorough, professional, friendly, and helped us collect on our warranty. And he even sang happy birthday to one of our family members! HIGHLY RECOMMEND!!!
Greg Thornbury
a month ago
Michael, our service tech arrived around noon today and worked until 3 on a non-functional outlet and switch in our kitchen. He was very thorough and found several issues that were repaired. Everything works as designed, very neat and courteous. This was a lot of troubleshooting and I was impressed with his thoroughness. Highly recommended.
ben mazer
a month ago
Favian Silva did an excellent job during his recent visit. Showed up right on time, was quick to help identify the problem and all throughout was happy to educate a new home owner on best practice as well as preventative measures I could take to ensure the longevity of my HVAC unit. I have had multiple companies who are far more interested in what they can charge versus taking the time to truly educate which i appreciated. Could not recommend Favian enough!
Service Area
Milestone Electric, A/C, & Plumbing serves 61 cities in the Dallas area.
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Cities Served
Milestone Electric, A/C, & Plumbing FAQ
Services
Hours of Operation
Business Address
2800 Discovery Blvd
Rockwall, TX 75032
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