Berkeys Air Conditioning, Plumbing & Electrical
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 257 customer surveys.
5
198
4
38
3
8
2
8
1
5
5th year as a Best Pick Call
"Honesty, integrity, and quality have been our guiding principles since 1975. As such, we hire only the best technicians and use only the most up-to-date products. You can trust every one of our team members to be forthright in his or her recommendations and to be committed to client satisfaction. We call this 'The Berkeys Way.'"

Jamie Wooldridge | President
Company Information
Services Offered
Berkeys provides maintenance, repairs, and installation of most HVAC brands. The company also offers attic insulation, ductwork cleaning and replacement, indoor air quality solutions, climate zoning, radiant barriers, and Wi-Fi thermostats as well as a 30-point, biannual HVAC service plan called BAM!
Warranty
The company offers up to a 12-year product-and-labor warranty for most HVAC installations.
Company History
Berkeys has served the Dallas/Ft. Worth metroplex for over 40 years.
Distinctions
Berkeys has received multiple Best of Readers' Choice awards from Living Magazine and been featured in Southlake Journal's Best of the Best lists. The company was also named one of DFW's Top 100 Places to Work in 2016 by The Dallas Morning News.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Dallas, Irving, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson
Address
1070 South Kimball Avenue Suite 131
Southlake, TX 76092
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00041879E

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 257 customer surveys.
5
198
4
38
3
8
2
8
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2018

“They met all my expectations.”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“I've been happy with every single visit that I have had with them.”

Review by
10/10/2018

“He was knowledgeable.”

Review by
10/10/2018

“I don't think anything ever exceeded.”

Review by
10/10/2018

“They met my expectations with the text message from them letting me know when they would be on my property and even sent me a picture of who was coming. This was very helpful.”

Review by
10/10/2018

“They met my expectations after they came out and honored what was initially agreed to by both parties. Had they just done what they said they were going to do the first time, I would have probably given them a five star rating.”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/04/2018

“I would like to recognize the technician that came out for his exceptional service.”

Review by
10/03/2018

“I can't say where the company met or exceeded my expectations because they only performed maintenance for the AC system, but there were no issues.”

Review by
10/03/2018

“Berkeys Air Conditioning, Plumbing & Electrical met and exceeded my expectations with their speed. They did the job very quickly and had good communication.”

Review by
10/01/2018

“All of the work that they provided met my expectations.”

Review by
10/01/2018

“I feel they met my expectations with everything because it all was great.”

Review by
09/29/2018

“I have been a customer for years. I feel that they are gauging me. They try and sale me something I do not need each time.”

Review by
09/28/2018

“I expected that kind of service, and they did a great job!”

Review by
09/28/2018

No review comments provided

Review by
09/28/2018

“They met my expectations with solid communication. Also they were friendly and polite.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/22/2018

“You can count on Berkeys to be professional, reasonable priced, and do not take advantage of you not knowing if the problem is big or small Berkeys will treat you RIGHT.”

Review by
09/21/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“Berkeys Air Conditioning, Plumbing & Electrical met and exceeded my expectations with how quickly he fixed it.”

Review by
09/19/2018

“Both guys who came out were great.”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“all of your workmen are super.”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“I liked the idea of a one-stop-shop and working with a company with extended hours. However, each specialty operates separately so there is really no benefit. I bought extended service agreements - the whole nine yards. I was recommending this company. I won't again. I put in an entire HVAC system and at the end of the day, they left the drain in the mud by the house, creating foundation problems and causing the unit to shut off due to the clogged drain. I hope my most recent technician will not be blamed for this. It was the installers who let me down.”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“The guy that came to my house was very nice and professional”

Review by
09/19/2018

“While Berkey's does good work, they are extremely expensive.”

Review by
09/18/2018

“The communication was very good. They arrived on time and let me know when they were on their way.”

Review by
09/18/2018

“Dane should be recognized.”

Review by
09/18/2018

“I am satisfied because they seem to be responsive and professional.”

Review by
09/18/2018

“I am satisfied.”

Review by
09/18/2018

“I had a maintenance service done for Air Conditioning & Heating, but I no longer live in that property.”

Review by
09/18/2018

“I had two technicians and they were both equally excellent.”

Review by
09/18/2018

“I was most satisfied with their ability to make sure that everything was done to our satisfaction.”

Review by
09/18/2018

“I was most satisfied with their communication.”

Review by
09/18/2018

“I would like to recognize the young man that came out. I do not remember his name. He went above and beyond. He was able to fix the issue rather than install an expensive board. He kept working until the issue was resolved. I think his name may have been Dane.”

Review by
09/18/2018

“I have a service contract for electrical, plumbing, and HVAC. They did some A/C repair and they have done one plumbing job and electrical job. The electrical was for a ceiling fan and the plumbing was for a replaced bathroom fixture and a leaky toilet.”

Review by
09/18/2018

“I would recognize Andrea and Mitch Lee is wonderful. Everyone who has ever been to my house has been wonderful. Whoever the young lady is who runs the office and keeps everything going is terrific.”

Review by
09/18/2018

“The guy who did the electrical was great. The plumbing was done efficiently. The HVAC was installed great.”

Review by
09/18/2018

“Berkeys Air Conditioning, Plumbing & Electrical quality of service and workmanship is above any other company that we have ever had.”

Review by
09/18/2018

“I am most satisfied with them because they are reliable.”

Review by
09/18/2018

“I am satisfied with them because they know their stuff, they were on time, they let you know when they were coming, and they were super clean.”

Review by
09/18/2018

“Everything was good.”

Review by
09/18/2018

“This is the second unit I've had them replace. They have their emergency team when you have a problem they are very fast to reply and they get you on a schedule that sometimes takes a really long time. Sometimes you wait a day or two but if your AC is broke they are very quick and get out to you in the same day.”

Review by
09/18/2018

“I have had Berkeys Air Conditioning, Plumbing & Electrical do plumbing and AC work for me. They have done a good job with both.”

Review by
09/18/2018

“I was most satisfied with the appointment time.”

Review by
09/18/2018

“I was most satisfied with the quality of the people.”

Review by
09/18/2018

“I was most satisfied with them making me feel comfortable and making my dogs feel comfortable. They even got on the floor and played with them.”

Review by
09/18/2018

No review comments provided

Review by
09/18/2018

No review comments provided

Review by
09/18/2018

“Homeowner was satisfied with the heating and air conditioning.”

Review by
09/18/2018

“Most recently, Travis in air conditioning and his supervisor Rick were exceptional. There was an issue that was created by a previous technician. They completely took care of the problem and it didn't cost me anything. Phil, a plumber, took care of a problem expeditiously and stayed late to make sure it was fixed. They did a great job.”

Review by
09/17/2018

“Ryan provided exceptional service.”

Review by
09/17/2018

“Homeowner would like to recognize Brandon and the other two guys that installed the units. They couldn't of done a better job, and they were all so nice.”

Review by
09/17/2018

“I would like to recognize the last technician (Saul) and his assistant (Hassan) for their exceptional service.”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

“All areas met my expectations.”

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

No review comments provided

Review by
07/31/2017

“The air conditioner is still working. They keep tabs on our A/C and they have done some plumbing work for us. Satisfied with work performed. There is usually just one person who comes out. I would grade the overall experience with an A. I would be very likely to recommend them to a friend, and we have already recommended them.”

Review by
07/31/2017

“They did a semiannual inspection of the heating and cleaned the heater. Come in the spring to check the air conditioning. Everything is fine. I would grade the overall experience with an A. I would be very likely to recommend them, and I already have recommended them.”

Review by
07/31/2017

“They were responsive and took care of something to do with my furnace check. I think I got the membership and got them to come check my furnace and make sure everything measured up. I'd give them an A. I would recommend them. I'd use them again.”

Review by
07/31/2017

“Everything went fine. They just did an annual inspection on the A/C. They may have also done some plumbing at some point. Everything meets up to our expectations. I would grade Berkeys as an A. I would be very likely to recommend them.”

Review by
07/31/2017

“Their timeliness, their politeness, and all that. The A/C, it was just a basic checkup and they also did the plumbing. Everything is working up to expectations. I would grade them as an A. I would highly recommend them.”

Review by
07/31/2017

“I enjoyed the rep that came out here and took care of our air conditioners. They usually do air conditioning for us. I was satisfied with the repair. One guy came out to do the work. I'd give them an A.”

Review by
07/31/2017

“They were good at communicating. They did the work fast. They gave me more than one option to choose from to fix my problem. My A/C had gone out. Everything was up to expectations. I'd give it an A.”

Review by
07/31/2017

“They were on time. They did a lot of work. They did some electrical. They did some A/C work. They checked my A/C system, heating system. They also did some plumbing for us. I'd give them an A grade.”

Review by
07/31/2017

“Some time ago, it's been a while. It might have been a water heater replacement. So far everything's working up to expectations. I'd give them an A overall. Everything's working.”

Review by
07/31/2017

“I've been doing business with Berkeys about 10 or 12 years. Overall, they are really efficient, but some bumps in the road. I'm usually satisfied. They worked on the heating and air conditioning. Sometimes I'm satisfied, and sometimes I'm not. It's just wait to see what the end results are. I would grade the overall experience with a B. They come when you need them. I would very likely to recommend them to a friend or a colleague.”

Review by
06/22/2017

“Their price, for one thing, was great compared to everyone else. Plus, the guy that they sent out here was great. He was just really knowledgeable and friendly and honest, so we'd have him back again. We'd request him. It was A/C, it was a general check up every year and then they came back, I think they fixed something. I'd give them an A+ overall. As a matter of fact, I've already recommended them.”

Review by
06/22/2017

“I liked his knowledge of the work. He knew what to do. My air conditioner went out, and he had to go through and revert the Freon some way, the line was broken or something. Then he had to come in here and there were some broken parts, so he had to fix that on the inside, but he did an excellent job. I'd give them an A+ overall. He was excellent. I would recommend them.”

Review by
06/22/2017

“He was very polite, explained everything that he was going to do. After he did it, he followed up with my husband to let him know. He worked on the heater. It was during the wintertime. I would grade the overall experience with an A+. I would highly recommend them. My daughter and husband use them for everything.”

Review by
06/22/2017

“They never disappoint. We've used them for so long, I can't tell you just one thing. They're just reliable. They're a little on the pricey side, but they do good work. I've recommended them to other people who have been just as satisfied. They've done plumbing, they haven't done any electrical. They come out and inspect our furnace and air conditioner every year because we have a service policy with them. But mostly plumbing is what we've used them for. I'd give them an A+ overall.”

Review by
06/22/2017

“They do great work. I liked them for keeping their appointments and their honesty. They installed a sink, and they installed water faucets for us. I’d give Berkeys an A+ overall.”

Review by
06/22/2017

“Scheduling was easy, and the people were very nice. They worked on the heater, because it wasn't heating properly. I would say they’re an A+. I would highly recommend them.”

Review by
06/22/2017

“It was ages ago. We've used them for a long time and we really like them. They've done work on the A/C and heater. I would give them an A grade. I would recommend them.”

Review by
06/22/2017

“They came on time and did the work. They worked on the A/C unit. I would grade the overall experience with an A+. I would be very likely to recommend them.”

Review by
06/22/2017

“They were very sociable, very nice. They did air conditioner work. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/22/2017

“I like their professionalism, and they were always on time. They've done heating and air and plumbing. I'd give them an A rating.”

Review by
06/22/2017

“They were very professional, called before they came, and all that stuff. I'd give them an A rating.”

Review by
06/22/2017

“They did a tune-up. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/22/2017

“They did everything that they said they were going to do. They were very timely. The work was done awesome. They replaced the condensing unit on our air conditioner. They deserve an A+. I've recommended them several times.”

Review by
06/22/2017

“They fixed the issue. They just repaired a capacitor that was installed the wrong way by a previous company. The fan was continuously running, and they basically figured out that it was just installed backwards. I'd give them an A.”

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