Berkeys Air Conditioning, Plumbing & Electrical
5th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 442 Surveys
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Berkeys Air Conditioning, Plumbing & Electrical has received 5 out of 5 stars (A-rating) based on 442 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"Honesty, integrity, and quality have been our guiding principles since 1975. As such, we hire only the best technicians and use only the most up-to-date products. You can trust every one of our team members to be forthright in his or her recommendations and to be committed to client satisfaction. We call this 'The Berkeys Way.'"

Jamie Wooldridge | President
Company Information
Services Offered
Berkeys provides maintenance, repairs, and installation of most HVAC brands. The company also offers attic insulation, ductwork cleaning and replacement, indoor air quality solutions, climate zoning, radiant barriers, and Wi-Fi thermostats as well as a 30-point, biannual HVAC service plan called BAM!
Warranty
The company offers up to a 12-year product-and-labor warranty for most HVAC installations.
Company History
Berkeys has served the Dallas/Ft. Worth metroplex for over 40 years.
Distinctions
Berkeys has received multiple Best of Readers' Choice awards from Living Magazine and been featured in Southlake Journal's Best of the Best lists. The company was also named one of DFW's Top 100 Places to Work in 2016 by The Dallas Morning News.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
TACLB00041879E
Areas Served
Dallas, Irving, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We were thrilled with Berkeys. That young man was fabulous. I think they were checking our furnace to see if everything was fine, because we were going to get a yearly contract with them. It was good, everything was fine. I would grade the overall experience with an A+. He was so wonderful, thorough, and such a kind and nice gentleman. I would highly recommend them.”

“He was very polite, explained everything that he was going to do. After he did it, he followed up with my husband to let him know. He worked on the heater. It was during the wintertime. I would grade the overall experience with an A+. I would highly recommend them. My daughter and husband use them for everything.”

“I liked his knowledge of the work. He knew what to do. My air conditioner went out, and he had to go through and revert the Freon some way, the line was broken or something. Then he had to come in here and there were some broken parts, so he had to fix that on the inside, but he did an excellent job. I'd give them an A+ overall. He was excellent. I would recommend them.”

“Scheduling was easy, and the people were very nice. They worked on the heater, because it wasn't heating properly. I would say they're an A+. I would highly recommend them.”

“The technicians are very professional. They are very clean whenever they come into your house by putting booties on, and they are professional. They did annual maintenance for me. They helped to put in another line with an A/C unit; they did a very good job. I would grade the overall experience with an A+. I would highly recommend them.”

“They did a tune-up. I would grade the overall experience with an A+. I would highly recommend them.”

“They did everything that they said they were going to do. They were very timely. The work was done awesome. They replaced the condensing unit on our air conditioner. They deserve an A+. I've recommended them several times.”

“They were very sociable, very nice. They did air conditioner work. I would grade the overall experience with an A+. I would highly recommend them.”

“We've used Berkeys for a couple of things over the years. They've been very good. They did a good job each time. They were very thorough and explained what they were doing and why they were doing it each time. We've had them do some air conditioning over the past few years. They get an A. I would highly recommend them.”

“They showed up when they said they were going to show up and did fast service. I believe I had them check out my A/C before the season started. I would rate them as an A. I would highly recommend them.”

“Their timeliness, their politeness, and all that. The A/C, it was just a basic checkup and they also did the plumbing. Everything is working up to expectations. I would grade them as an A. I would highly recommend them.”

“We've used Berkeys for years, and we're very pleased with them. They do our air conditioning. They've done some electrical work for us. They do our heat. They've done some stuff with our plumbing. We've used them in all categories. I'd say A+. They're not pushy and they're very nice, and we're just very pleased. We've used them for many successes.”

“It was about the same as anyone else. It was the annual air conditioner check. They haven't done any plumbing or electrical work for me in the past. I would give them an A+ grade. I don't really know about quality and expertise because we haven't gotten through the summer yet; so far, I haven't had any problems.”

“They came on time and did the work. They worked on the A/C unit. I would grade the overall experience with an A+. I would be very likely to recommend them.”

“They were very thorough and clean in everything they did. They just did air conditioning for me. I'd give them an A+ overall.”

“They did their annual spring follow-up for A/C. They possibly did plumbing when I first moved into this house and plumbing in my last house, but that would have been nine or ten years ago. Every interaction has been A+.”

“I liked the capability of the repairman that came out. He was very personable and knowledgeable. They repaired a water leak for me. They also did air conditioning and heating work for me. I would grade them as an A. I would be very likely to recommend them.”

“They were responsive and took care of something to do with my furnace check. I think I got the membership and got them to come check my furnace and make sure everything measured up. I'd give them an A. I would recommend them. I'd use them again.”

“The air conditioner is still working. They keep tabs on our A/C and they have done some plumbing work for us. Satisfied with work performed. There is usually just one person who comes out. I would grade the overall experience with an A. I would be very likely to recommend them to a friend, and we have already recommended them.”

“They did a semiannual inspection of the heating and cleaned the heater. Come in the spring to check the air conditioning. Everything is fine. I would grade the overall experience with an A. I would be very likely to recommend them, and I already have recommended them.”

“All they did was the checkup that we usually have done. I have no complaints and I would recommend them.”

“I enjoyed the rep that came out here and took care of our air conditioners. They usually do air conditioning for us. I was satisfied with the repair. One guy came out to do the work. I'd give them an A.”

“I liked the technician real well. One thing I wished they would've done was check the refrigerant. I guess they would get an A.”

“It was ages ago. We've used them for a long time and we really like them. They've done work on the A/C and heater. I would give them an A grade. I would recommend them.”

“It was fine and effective. They seemed very professional. They were checking our air conditioner. I'd say they get an A overall.”

“It's been a while. It was a good experience. The service tech was very helpful in explaining things. It was a maintenance check. The air conditioning. I'd give them an A.”

“Some time ago, it's been a while. It might have been a water heater replacement. So far everything's working up to expectations. I'd give them an A overall. Everything's working.”

“They came in and just did an annual check. The service tech was very good. He's been here before. He's just very personable. I'd give Berkeys an A.”

“They did really good. They got everything fixed, and we are ready to go. IWe had no complaints and would recommend them.”

“They fixed the issue. They just repaired a capacitor that was installed the wrong way by a previous company. The fan was continuously running, and they basically figured out that it was just installed backwards. I'd give them an A.”

“They were good at communicating. They did the work fast. They gave me more than one option to choose from to fix my problem. My A/C had gone out. Everything was up to expectations. I'd give it an A.”

“They were very professional, called before they came, and all that stuff. I'd give them an A rating.”

“Everything went fine. They just did an annual inspection on the A/C. They may have also done some plumbing at some point. Everything meets up to our expectations. I would grade Berkeys as an A. I would be very likely to recommend them.”

“I like their professionalism, and they were always on time. They've done heating and air and plumbing. I'd give them an A rating.”

“They were on time. They did a lot of work. They did some electrical. They did some A/C work. They checked my A/C system, heating system. They also did some plumbing for us. I'd give them an A grade.”

“They're reliable, they're local, and we've used them for years. They've done checking our air conditioning and they also did some plumbing for me. I'd give Berkeys an A.”

“I use them all the time. I like the fact that they quote you a price and then they stick to that price, or really close to it, and if there's going to be any overages, they let you know. They try to save you money when they come out, you know; they're just real good people to deal with. They've done both plumbing and electrical work for me. I'd give them an A+ overall.”

“They checked on one of my A/C units several months ago. It was a good experience. I'd give them an A+.”

“I'll grade them an A+.”

“Berkeys did air conditioning work a month or two ago. I'd give them an A+.”

“I'd rate them an A+. They got everything fixed very quickly, and they found the issue right away. I'd recommend them, definitely.”

“Berkeys gets an A.”

“They looked at my air circulation, and it was good. I wanted them to look around the vents for mold. I would say it was an A.”

“They did fine; they did good. I would give them an A.”

“It was pretty good. I'll give it an A-.”

“Berkeys did HVAC work. I'd give them an A. I would recommend them.”

“They installed our HVAC. I would give them an A.”

“They did what they said they were going to do. I think the job was preventative maintenance on the air conditioner unit. They were pretty friendly. They were good. They're excellent.”

“The guy was very pleasant, on time, and very professional. The job was something to do with a heater. Our heater wasn't working. I would give them an A.”

“They installed an A/C for us. They did everything in a timely manner, and they gave us more information about the new unit that we had and what was wrong with the old one. They're an A-grade company.”

“I use Berkeys for the A/C and heater. The guys that came out were neat, clean, and respectful, and they didn't try to rip me off. That was the first time I used them. I would definitely use them again. I'd give them an A as well.”

“They came out and they replaced our furnace and A/C unit. The customer service was very good. They did a good job, and they must have been there for about eight hours. They did hard work. They get an A from me.”

“I've used Berkeys. They've done both plumbing and air conditioning work. Recently, they've done a furnace installation and a water heater installation. I would give them an A rating.”

“The guy was courteous, he explained what was going on, and it was good. They checked the furnace and installed a part. They've done some plumbing work for us, but that was quite a while ago. I was happy, so that's why I called them back. It's an A-grade company.”

“They came in and worked on my air conditioning last year. I didn't have any problems with them. They added Freon into my system. I would give them an A.”

“Berkeys did what they said they would do, and they did it on time. They replaced coils in two of my air conditioners. I have their service program, and I like that a lot. The gentleman who came out was the absolute best, and they're an A++ company.”

“I liked their attention to detail. They put a new air conditioner in our home, and they also did some extra things that needed to be done. They sent two supervisors out to make sure the job was done correctly. Their service was impeccable—A+.”

“I had Berkeys take care of my air conditioner, and their customer service was great. The guy was really informative, and he told us every step that he was taking. I'd give them an A+.”

“The service was quick, and the technician was friendly and professional. They tuned up our air conditioner and replaced a part. I've been using them for a couple years. They get an A+.”

“Berkeys is fantastic. Most recently, they did something for the A/C for this time of year. They have good customer service and good skills to get things fixed, and they get the work done when they say they will. The technicians are excellent. I will continue to use them over anybody else. I'm going to give them an A.”

“Berkeys has been out here a couple of times for different things. They've been really good. The last time was probably for the air conditioning. I don't think they replaced the whole thing—they just replaced some parts. It works perfectly, and their quality of work was great. They're a great company. The technicians were really nice and competent, and they explained everything. Their customer service is really good, and I think we would probably use them again. It's all good. They get an A+.”

“They replaced our heating system, and everything is working fine. As far as I can tell, the quality of work is excellent. I felt very positive about the technicians. Their customer service was excellent. They'll be inspecting and servicing the new system, so we will be using them again. We had some problems with the last HVAC company we used, so I asked around and found out that Berkeys had a very good reputation. I would give them an A+.”

“Berkeys does any manner of things for me. They've come out to service our HVAC a number of times. Their service is excellent, and their customer service is very good. I would recommend them—they're really good. They deserve an A.”

“They installed an entirely new air conditioning system for us. They were very organized and very professional. They did a great job and were good at communicating. I went with them because they've done some inspection work for us in the past, and they seemed to have a high rating. Berkeys gets an A from me.”

“Berkeys worked on the A/C, and they found the exact problem. We had several workers, and they were great. Their quality of work was awesome. I would use them again, and I'd recommend them. They're an A.”

“Berkeys was really good. They fixed a problem caused by another company. We actually purchased an air conditioning system from another company, but Berkeys came in and pretty much cleaned up after them. The technicians were awesome—they were knowledgeable and courteous. It was way over our standards. They seemed like they really cared about making sure we were happy. I'd give them an A.”

“I had a very favorable experience with Berkeys. They replaced the entire system, and the technicians were excellent. They were knowledgeable and friendly, and they cleaned up after themselves when they were done. Their customer service was good. I like that they're reliable. I'd say they get an A.”

“Berkeys installed new air conditioners and furnaces for us, and I thought they were fine. I liked that they did the work when they said they were going to, and everything was fine. They also do our cleaning and the biannual checkups. They're courteous and prompt. They've done a fine job. Everything works, so the quality of their work seems to be fine to me. The technicians are very pleasant and very polite, and they clean up after themselves—they do not leave a mess. They're good. Their customer service seems to be fine. I have not had to call them back out for any problems. I would give them the best grade—they get an A.”

“Berkeys is great. They've done everything. The last time they came out, they installed a new air conditioning unit. It went well, but there were some wiring issues. They resolved everything in a very timely and efficient manner. The technicians were great—they were very knowledgeable and friendly. The quality of work was great, too. I keep using them because of their location and the fact that they have up-front pricing. If it's going to be an expensive piece, they'll tell you it's going to be expensive. I like that they're very honest. I'd say they're an A+.”

“They replaced all of our HVAC systems, and they did a good job. They did it all in one day. The quality of work was very good, and we're happy with it. The technicians were good—friendly and professional. I have been using Berkeys since then, and I would absolutely recommend them. They're A+.”

“Berkeys did a great job. They replaced the whole A/C unit. They did what they said they would do, and they did the work when they said they were going to do it. The people were really nice, and they cleaned up after themselves when they were done. I would use them again. I would say they deserve an A+.”

“I've used Berkeys for normal maintenance and for tune-ups with the A/C and heating system. I'd give them an A+.”

“The technician from Berkeys was quite knowledgeable. He was very efficient, and he did his job and left. They were doing the annual inspection, and it probably took the technician 50 minutes to complete the work. I've dealt with Berkeys for years, and I have a contract with them. Their customer service was very good. I would give them an A+.”

“I have used Berkeys for air conditioning and plumbing. The quality of their work was very good. They were very quick to respond, and they resolved the problem very quickly. They were very professional across the board—they were very good. I'd rate them A+. I would recommend them.”

“I thought the work Berkeys did for me was fine. We've had them out a few times. They've installed new systems and maintained old systems, and their quality of work has held up well. We continue to use them because they can usually get out here pretty quickly, and they do a good job—we've never had any trouble. The technicians are very nice and very professional. They explain things well. I would recommend Berkeys. We'd give them an A.”

“Berkeys replaced some broken things on our furnace. We joined their plan where you pay one fee, and then they will come out without charging for the service call—you only pay for the work that they do. The technicians were very nice and very professional. I'd give them an A.”

“They have the best service—it's awesome. They've put in a new furnace for me, and they do my annual heating and air checkup. They always call ahead, arrive on time, and clean up after themselves when they're done. I will always use them.”

“The technicians were great, and the quality and craftsmanship of their work left me with a very positive feeling. They replaced my heating and air conditioning system, and everything's been fantastic. I'm very happy with them.”

“I use Berkeys Air Conditioning. Their service is excellent, and the workers are all very knowledgeable. They installed our air conditioner, and they have been servicing it. I would give Berkeys an A+ grade.”

“They replaced my air conditioning unit. I thought they were excellent. I called them, and all the way through, the experience was nothing but pleasant and professional. They definitely cleaned up after themselves when they were done, and the quality was up to my standards. I would most definitely use them again. They're an A+.”

“We always use Berkeys for heating and air, and we think they are the best. They take care of our air conditioning and our heat. We have had a contract with them for a year, and it's great. They are very good. I would give them an A.”

“They did the work in a timely and professional manner and cleaned the place up. The two workmen that came out were superb. The whole job was done in one day, and it was done very well. They replaced a heating unit—a furnace—and it's just super. It's worked just fine. I have been using their service for about a year; I have a contract with them. They keep by their contract, and so far, everything they've done has been super. I'm going to give them an A.”

“Berkeys was excellent. They do heating and air conditioning work. I liked their customer service. I think we've used them in the past also. Everything was great.”

“I thought Berkeys was excellent. They did routine heating maintenance. I think the quality of their work is excellent, and the workers were happy, personable, and clean. Their customer service was very good. I would use the company again. They were an A.”

“Berkeys replaced my air conditioning system. Their service was very good. They removed the old air conditioner and put in a new one. The quality of work was good. The technicians were outstanding. Customer service-wise, I'd have to say they did a very good job. They had some issues with the air conditioner that I had selected to put in the attic, but they didn't give up until they got it right, so they did a great job. I can give them an A.”

“The staff from Berkeys was very friendly, very professional, and very courteous. They arrived on time, and their work was great. This last visit, they worked on our heating system, and they did OK on that. The technicians were extremely friendly. Their customer service was great; it was very quick—the same day. I would absolutely use this company again. I'd give them an A.”

“Berkeys installed a new air conditioning thing. So far, they did an outstanding job. They installed it in one day to get it done. They were respectful of my property, and everything went great.”

“Berkeys does my HVAC. I've used them for around a year now. They do a great job too. They are good. They explain perfectly so you know what they are about to do, and they give you an estimate right before. They do good work. I'd give them an A.”

“I typically use Berkeys Air Conditioning & Plumbing. I've always had excellent service from them. I have a maintenance contract, because I just had a new unit installed. I have a ten-year contract with them.”

“We had to replace an air conditioner and water heater. Their staff and technicians are outstanding.”

“Berkeys installed a new heating and air conditioning system. There were no hassles. They took care of everything, cleaned up their mess, and they did it in a timely fashion. Their customer service is perfect. They're great. I would give them an A.”

“Everything they've done for us has been top-notch. The people are really kind, and we're very happy with their services. We had a humidifier installed, and they were back to make sure it was working appropriately. Everything is still working for us. I would use the company again. I would give them an A.”

“I use Berkeys Air Conditioning. It's been a positive experience. They've fine. Most recently, they checked my furnace. I would use them again. I'd say they're an A+.”

“They were pretty good. I want to rate them an A+ on their service. They did air conditioning maintenance and repair on the four A/C units I had at the time. I would recommend the company.”

“They replaced my air conditioner. I thought the quality of their work was good. The technicians and customer service were fine. The workers were honest, dependable, and friendly. I would give them an A+.”

“The work was completed by Berkeys in a timely manner. It was just a yearly checkup. I have used them in the past as well. Their quality of work and customer service was good. Their technicians are very professional. I was called 30 minutes before they were supposed to come out, and I liked that. I would use them again. They were A+.”

“The last time, the heat was out, and Berkeys replaced a portion of it. I plan on continuing to use them. The technicians were very well mannered and very nice to me. Their customer service was very good. I've been using them a long time. I would give them an A+.”

“Berkeys was excellent. They troubleshot the system, found out that it had a leak in the evaporator in the attic, and gave me a quote for a new one that I bought. They knocked it out in a day—quick—and they cleaned up after themselves when they were done. Excellent company—I think that they are very reputable. I would grade them an A+.”

“They've done a lot of work for us since we purchased our home seven and a half years ago, and we don't use anyone else. We keep using them because of their customer service, how quickly they respond to my service call, their professionalism when they arrive, and the fact that they get the job done in a timely manner. The quality of their work is very good. The last time, we had a major repair, and the city inspector came out and had to give us an inspection. He was very pleased, and there were no issues. They had to replace some type of a coil in my air conditioning unit. Berkeys is A+.”

“They're always on time, and they always do a good job. They're the only people I use. The last service they did was a checkup on three of my heaters/air conditioners that they installed. I have them do everything for me. They're trustworthy, and they're very professional. They stand behind their work. If there is ever an issue or something, you've got a guarantee with them, and they'll just come out and fix it. I'd give them an A+.”