Thompson Creek Window Company
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 2291 customer surveys conducted through GuildQuality.
5
1862
4
186
3
69
2
42
1
132
10th year as a Best Pick Call

Company Message Regarding COVID-19

We are following CDC guidelines, social distancing, cleaning often, not shaking hands, and field personnel carry masks and gloves.
"Our goal is always 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the windows ourselves. We are completely accountable to our customers from their initial inquiry to project completion, and it's backed by 41 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek Window Company designs, builds, and installs replacement windows developed specifically for the mid-Atlantic climate.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
Thompson Creek Window Company is family owned and operated and has been manufacturing and installing custom vinyl replacement windows and doors in the mid-Atlantic area for 41 years.
Distinctions
Thompson Creek Window Company was rated the top midsize employer on the 2020 Washington Post Top Workplaces list.
Areas Served
Washington, DC
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#420213000015

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 2291 customer surveys conducted through GuildQuality.
5
1862
4
186
3
69
2
42
1
132
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/16/2021

No review comments provided

Review by
10/08/2020

“Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake.”

Review by
09/22/2020

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Review by
09/15/2020

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Review by
09/04/2020

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09/01/2020

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Review by
08/31/2020

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Review by
08/31/2020

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Review by
08/31/2020

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Review by
08/31/2020

“Thompson Creek has been here four times to do different windows. I have been pleased every time. I will have them come back in two years for more windows. Every time I have been happy and I would not use anyone else.”

Review by
08/31/2020

No review comments provided

Review by
08/31/2020

“We have used them a couple of times and we have been very happy with the crew and everyone both times.”

Review by
08/28/2020

“Thompson Creek was everything as advertised. I was impressed with the whole process and even the performance of the windows. It was very positive, overall.”

Review by
08/28/2020

“They were a great company to deal with.”

Review by
08/28/2020

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Review by
08/24/2020

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08/23/2020

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08/22/2020

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08/21/2020

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07/15/2020

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07/09/2020

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07/08/2020

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Review by
07/06/2020

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07/05/2020

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07/01/2020

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07/01/2020

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Review by
06/29/2020

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06/29/2020

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Review by
06/29/2020

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Review by
06/29/2020

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Review by
06/29/2020

“payment was a mess, I check for payment was submitted twice to my bank and it took too long for a reimbursement with no real apology from the company!! I wrote a letter to company about this with no response.”

Review by
06/29/2020

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Review by
06/28/2020

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Review by
06/28/2020

“Great service and we love all the Thompson Creek products”

Review by
06/27/2020

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Review by
06/26/2020

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Review by
06/25/2020

“They are the bomb! We have used them so many times for our entire home. They are the most professional company to provide home improvement and remodeling needs.”

Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

“The production team delivered exactly what the salesperson said they would. They were extremely professional, courteous, and timely. I am phasing into another set of windows because I was so happy with Thompson Creek Windows.”

Review by
06/25/2020

“I've used them twice and I've been very happy with them both times.”

Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

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Review by
06/25/2020

“We had an issue with the handle set and it has still not been resolved. The work that was performed and the quality of materials was excellent. When there is a problem they don't want to accept responsibility.”

Review by
06/24/2020

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Review by
06/24/2020

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Review by
06/24/2020

“We used Thompson Creek several years ago for the upstairs windows in our home, so it made sense to finish the downstairs with their windows, as well. We are very pleased with the look and function of the windows, and the service was great especially during the pandemic when they offered virtual consultations. We had very little face-to-face contact and they accommodated social distancing protocols when needed.”

Review by
06/23/2020

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Review by
06/23/2020

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Review by
06/23/2020

“I will only buy windows from Thompson Creek Windows because they are beautiful and practical, and their team is personable, knowledgeable and capable of first-class work. Their cost is reasonable, too, which makes the experience an easy one for me to plan.”

Review by
06/23/2020

“They worked very fast. They started at 8:00 AM and finished at 4:00 PM, I was very pleased. They were excellent at picking up everything and I love the windows.”

Review by
06/23/2020

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Review by
06/23/2020

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Review by
06/23/2020

“The installers that installed my windows and my drains and downspouts were very professional, dedicated, and did a beautiful job!”

Review by
06/23/2020

“Thompson Creek makes it very easy to buy quality windows and have them installed. This is the third time we have used TC and will again in the future if the need arises.”

Review by
06/23/2020

“The gutters I just had installed were my Third time with Thompson Creek, I had windows and a patio door done previously. the quality and professionalism were only part of the reason why I came back for my gutters, and now I have the remainder of windows in my house ordered as well as a storm door. I would always recommend Thompson Creek .. You won't find better quality and also better people”

Review by
06/23/2020

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Review by
06/23/2020

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Review by
06/23/2020

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Review by
06/23/2020

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Review by
06/10/2020

“The most professsional company that I have dealt with. I have had multiple contractors at my home over the last year and no one compared to them they were quick and responsive.”

Review by
06/10/2020

“They are great! They did all my windows and a storm door.”

Review by
06/09/2020

“They are fantastic and I recommend them to all of my neighbors.”

Review by
06/08/2020

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Review by
06/07/2020

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Review by
06/07/2020

“The initial meeting went swiftly with clear and thorough explanations of our options with fair pricing. The installers came early and finished ahead of time. Thompson Creek are true professionals through and through.”

Review by
06/03/2020

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Review by
05/28/2020

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Review by
05/27/2020

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Review by
05/27/2020

“They are a very quality company. You can trust the work that they do.”

Review by
05/27/2020

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Review by
05/26/2020

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Review by
05/23/2020

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Review by
05/22/2020

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Review by
05/22/2020

“We are very happy with the installation.”

Review by
05/18/2020

“I was very impressed with the knowledge and the ease of communication with my sales rep. The installation crew was amazing as well! They were professional and fast! It was also raining when they did the install, and they worked through it like champs! I am thoroughly impressed with my windows and everything about Thompson Creek! Thanks to all!!!!”

Review by
05/18/2020

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Review by
05/18/2020

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Review by
05/17/2020

“Love my new windows, and refer them to my daughter!”

Review by
05/15/2020

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Review by
05/14/2020

“They were professional, they did good work, and they did the job in a timely manner. It was a pleasure to work with them.”

Review by
05/14/2020

“They are a great company. They are very respectful of our property and belongings. The installation team was great.”

Review by
05/14/2020

No review comments provided

Review by
05/14/2020

“Thompson Creek Windows was very prompt and professional. They provided a great service.”

Review by
05/14/2020

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Review by
05/14/2020

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Review by
05/14/2020

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Review by
05/14/2020

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Review by
05/14/2020

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Review by
05/14/2020

“I received great service from Thompson Creek Windows.”

Review by
05/14/2020

“I already have. The mechanical quality of my sliding glass door was very good.”

Review by
05/14/2020

“They did everything they promised and we are happy with the way it all looks.”

Review by
05/14/2020

“I would recommend someone else if you do not have an urgency. There are cheaper alternates with decent quality. They were pricey.”

Review by
05/13/2020

No review comments provided

Review by
05/12/2020

No review comments provided

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