Thompson Creek Window Company
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1730 customer surveys conducted through Our Research Partners.
5
1560
4
0
3
0
2
0
1
170
9th year as a Best Pick Call
"At Thompson Creek, we are completely accountable to our customers from their initial inquiry through installation and warranty of our products and services. All of our work is backed by 42 years in business and our No-Hassle Warranty and Buyer Protection Guarantee. Our focus continues to be delivering 100 percent satisfaction."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek Window Company offers energy-efficient vinyl siding in a variety of styles and colors to residential customers. The company specializes in manufacturing, selling, and installing products developed specifically for the mid-Atlantic climate.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
The company was started in 1980.
Distinctions
Thompson Creek Window Company was rated the top midsize employer on the 2020 Washington Post Top Workplaces list.
Additional Information
According to Thompson Creek Window Company, its siding has the ability to weather all conditions in the mid-Atlantic climate. The company offers siding options in a variety of colors.
Areas Served
Washington, DC
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#420213000015

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1730 customer surveys conducted through Our Research Partners.
5
1560
4
0
3
0
2
0
1
170
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/12/2021

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Review by
04/19/2021

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04/19/2021

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Review by
04/18/2021

“Contractors were very professional. Did a great job at arriving on time, worked steady throughout the day and did an excellent job of cleanup after each day of completion until the job was finished. I have gone back to Thompson's due to the quality of work and how they go above and beyond to satisfy the client. No hassles, great prices, and will continue to call back for future remodeling and/or renovations.”

Review by
04/17/2021

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03/23/2021

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03/22/2021

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03/22/2021

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03/01/2021

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03/01/2021

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03/01/2021

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Review by
03/01/2021

“Thompson Creek is a company that has a customer foremost in their mind. Th caliber of the work is superior. I have referred them to other people for windows, roofing, and siding. They did a marvelous job. They are a top of the line company.”

Review by
02/26/2021

“The workers were on time, friendly and professional and the quality of the work is outstanding”

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02/25/2021

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02/16/2021

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Review by
02/16/2021

“They were very professional. They came in and did what they had to do and clean-up after the job was completed.”

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02/10/2021

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02/05/2021

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02/04/2021

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Review by
02/04/2021

“Responsive and good work”

Review by
02/02/2021

“They were excellent and provide excellent service.”

Review by
01/27/2021

“6- stars for the two workers installing . Working/ cleanup”

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01/26/2021

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01/25/2021

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01/25/2021

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01/25/2021

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Review by
01/25/2021

“They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!”

Review by
01/06/2021

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12/29/2020

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12/26/2020

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12/14/2020

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12/14/2020

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12/14/2020

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Review by
11/30/2020

“I have mixed feelings about the service provided by this roofing company. The initial home visit was positive, the representative explained the product information and explained what needed to be done to solve my gutter issue. However, the follow up discussion with the sales rep. who was to initiate the order was very unpleasant. He was dismissive and inpatient and proceeded to tell me that he was cutting into his time with his family—but he is the one that returned my call at 4pm! His attitude conveyed that he was doing me a favor rather than providing a service for which I was paying A LOT of money for—this was unprofessional and unacceptable. Fast forward to the day of the service, a supervisor came to see the work due to some unforeseen issues that were not visible during the initial estimate. To make sure the additional project was done well the supervisor promised he would come and inspect the final work once the gutter installers had completed the job to make sure the issue had been addressed adequately, unfortunately, he never returned to inspect the work. This is an especially egregious oversight especially for customers who are physically unable to climb roofs to do their own inspection, this supervisor should have returned as promised to certify the work. I am still waiting.”

Review by
11/20/2020

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Review by
11/19/2020

“I'd recommend Thompson Creek to anybody. They did my windows, my floor, and my carpet. They did my back sliding glass door. Everything they've done for me has been outstanding.”

Review by
11/17/2020

“We were completely satisfied with the entire project. We had 3 different crews to come out as we had 3 different projects done, and each of the separate crews did an amazing job. My husband and I are overjoyed with our home.”

Review by
10/22/2020

“They provided excellent and professional service.”

Review by
10/14/2020

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Review by
10/08/2020

“Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake.”

Review by
09/29/2020

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09/22/2020

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09/22/2020

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09/21/2020

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09/15/2020

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09/14/2020

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09/10/2020

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09/04/2020

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09/02/2020

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09/02/2020

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09/01/2020

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08/31/2020

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08/31/2020

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08/31/2020

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08/31/2020

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Review by
08/31/2020

“We have used them a couple of times and we have been very happy with the crew and everyone both times.”

Review by
08/31/2020

“Thompson Creek has been here four times to do different windows. I have been pleased every time. I will have them come back in two years for more windows. Every time I have been happy and I would not use anyone else.”

Review by
08/28/2020

“Thompson Creek was everything as advertised. I was impressed with the whole process and even the performance of the windows. It was very positive, overall.”

Review by
08/28/2020

“They were a great company to deal with.”

Review by
08/28/2020

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08/24/2020

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08/23/2020

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08/23/2020

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08/22/2020

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08/21/2020

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08/21/2020

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07/15/2020

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07/09/2020

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07/08/2020

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07/06/2020

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07/05/2020

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07/01/2020

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07/01/2020

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06/29/2020

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06/29/2020

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06/29/2020

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06/29/2020

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Review by
06/29/2020

“payment was a mess, I check for payment was submitted twice to my bank and it took too long for a reimbursement with no real apology from the company!! I wrote a letter to company about this with no response.”

Review by
06/28/2020

“Great service and we love all the Thompson Creek products”

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06/28/2020

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06/27/2020

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06/26/2020

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06/25/2020

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06/25/2020

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06/25/2020

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Review by
06/25/2020

“The production team delivered exactly what the salesperson said they would. They were extremely professional, courteous, and timely. I am phasing into another set of windows because I was so happy with Thompson Creek Windows.”

Review by
06/25/2020

“I've used them twice and I've been very happy with them both times.”

Review by
06/25/2020

“They are the bomb! We have used them so many times for our entire home. They are the most professional company to provide home improvement and remodeling needs.”

Review by
06/25/2020

“The work that was performed and the quality of materials was excellent. When there is a problem they don't want to accept responsibility.”

Review by
06/24/2020

“We used Thompson Creek several years ago for the upstairs windows in our home, so it made sense to finish the downstairs with their windows, as well. We are very pleased with the look and function of the windows, and the service was great especially during the pandemic when they offered virtual consultations. We had very little face-to-face contact and they accommodated social distancing protocols when needed.”

Review by
06/24/2020

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06/24/2020

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06/23/2020

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06/23/2020

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06/23/2020

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06/23/2020

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06/23/2020

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06/23/2020

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06/23/2020

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Review by
06/23/2020

“Thompson Creek makes it very easy to buy quality windows and have them installed. This is the third time we have used TC and will again in the future if the need arises.”

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