“They did an excellent job, and I’ve sold the house since that. They did a good job. The guys came out, and they did what they had to do when it came to putting in those windows. They did an excellent job, and they did a job with the siding, as well. They did the windows and the siding, and I told the new owner who put all of that in. I would rate them A. They knew what they were doing, because at one time, I had some water coming in. It was a heat pump all the way up there on the fourth level, and it was some water coming in around that heat pump. They sent a guy out, checked it out, fixed it, and never had any problem.”

“They did my siding. They were great. They did a beautiful job to my house. I would grade the overall experience A+. The guy was excellent, the workers were excellent. I have no complaints. Everybody who comes by my house says, ‘Who did the job?’ I have no complaints, they did a great job. I recommend them every day to everybody.”

“They were fast, gave me a good price, and did a good job. They've done everything. I've had windows done. I've had the vinyl siding, and I had a front door put in. I would grade them A+. I have only little complaint. One of the planks they put up damaged something, but other than that, everything's been fine.”

“I liked the whole process. From the beginning, the representative came over and told me how to do the work and when he would do it. Everything was perfect. They did gutters for me. Actually, they did siding about a year ago. I would grade the overall experience A.”

“I liked that they were willing to work with the homeowner in some minor issues during the install. They did windows and siding for me. They get an A.”

“I liked the quality work and good service group. Had siding and windows done. I would grade them A.”

“Very good. They were fast, and they did good work. They did siding for us. I would grade them A.”

“They did a lot of work for me. We ran into a few problems, but other than that, they did great work. They did windows for us, siding and things like that. I would grade the overall experience A. They did an excellent job. On the windows, the cleanliness was excellent on that, but the siding work, we did run into some problems. The guys kind of left a little bit of a mess.”

“The latest project that we had from Thompson Creek was the siding, and it all went very well. They cleaned up very well. They've come on time. We had gotten windows a couple of years ago from Thompson Creek, and we're just delighted with these windows. When they put those windows in, I think they were here about thirteen hours working, the whole crew, and they did just a beautiful job of cleanup, but the siding too was great. I have nothing negative to say. We plan to call Thompson Creek again in the future to have a few other projects done. I like Thompson Creek a lot. They earned an A+.”

“Our experience was really good. They salesperson—manager—there was a little glitch in the sizing of the windows. The measurements were fine, but we didn't have central air. The openings of the windows changed, so some of the air conditioners would not fit. The managers came up with a system to make the air conditioners fit until we could get central air. They did windows, siding, and guttering. They’re A+. I don't find that's the fault of installation or anything. If anything, it would be the salesman’s, because he didn't see the window units might not fit because the openings would change. For cleanup, my brother and nephew had to point out that there were still metal and nails on the ground. I've already recommended them.”

“They completed the project. They did windows, doors, and siding. I’ll give them an A+.”

“They were clean. They were organized. They came on time, and they completed the project on time. They did outside siding for me. They’re A-grade.”

“They are great. They worked fast. Their work was just perfect. I can't say enough about the materials and the people working there. They did siding and gutters for me. They’re A+.”

“They did what they said they were going to do in a very fast manner, and I felt that the price was fair. They did some siding work and some repair work on the exterior of my house for me. I would grade the overall experience A.”

“From start to finish, it was a pretty good job. They did siding for me. I would grade them A+.”

“I liked that they are organized, friendly, good quality. They did our windows, our siding, and our gutters. I’d give them an A.”

“They were very efficient. They were professional. They did sliding glass doors and vinyl siding for me. I’ll rate them A.”

“I liked the quality of the product. Excellent service. They did siding and gutters for me. I rate them A+.”

No review comments provided

No review comments provided

No review comments provided

“Very professional and they use quality products and experienced craftsmen. They address and correct any concerns promptly.”

“Please, please stop with that TC recording on the phone while on hold. Also, make the project manager's phone show up in call ID. Otherwise their phone call can be identified as marketers.”

“They installed gutters, soffit and fascia. The job pretty much took all day. The customer service was good. It was what was needed. I worked with them before on maybe 10 windows, that's why I chose them. I would grade them a B+. I think they need better clean-up after the job. They left little debris. There were nails and trimmings and things.”

“They were lovely. They did exactly what they said they were going to do, and they did it on time. They were doing siding. They had the best product, I felt. I interviewed three other places, and they all had crappy siding except for Thompson Creek. They were the best grade. There were no problems at all.”

“They did the work and I didn't have any difficulties and no issues. They cleaned up when they were done. It actually snowed. They worked through the snow. They put siding on my house. I had a few estimates and they had a good price. I liked the color that they offered. I have no complaints; they're an A.”

“They were efficient. They fixed around a window and put new siding or something and they fixed around the front door. The customer service was good. The top of the door came in the wrong color so we had to paint it. I'd give them a B. I would recommend the company to others.”

“They did siding. They had what I wanted. It was easy to talk to the folks about what I wanted, their timing fit with my schedule, and the guys came out and did a wonderful job in a very short period of time. I would give them an A.”

“I had gotten another company to do some work for me before and I should've gotten Thompson Creek. My neighbor had gotten Thompson Creek to put in some labor when I had gotten somebody else, and I wasn't satisfied with their work. I decided to go with Thompson Creek. They did a good job for me. I specifically told them, ‘Don't start a job with me and then don't finish it. Don’t go off and do something else just because you miscalculated the time that it was going to take to get done.' I don't like that I told them that. They were residing my house. They had told me it would take a day, but it took more than a day and plus they had already scheduled some other people so therefore they put me in the backburner which I did not like. I'm the customer, you finish me before you go any place else. I'll do an A- then.”

“Thompson Creek is very responsive. They did some work, and I had a few minor issues with it, but they've been very responsive in making sure that everything is exactly the way that both they and I thought it would be. They made sure the house looked the best it could be. They put in windows and sided the entire house. Between the windows and the siding, the entire job was probably six working days. That was in line with what they originally estimated. They had to work around some weather, and they managed to make that work, too, so it was all good. They get an A grade.”

“Thompson Creek did everything they said they were going to do, and their materials were top-notch. I got all new windows. They were installing them for the whole house, so it was maybe 20 windows. There was a problem with two windows, and they fixed them that day. They went back and got the right ones. They did siding and a front door, too. I chose them mostly because of quality and recommendations from others. They'd be an A.”

“They have done some work for me in the past. For one thing, their work was very detailed. They did a very good job, and it was very detailed work. In looking at it, it just had the appearance of being well done. They were complete. They did everything completely. They didn't do it half-assed. I had all of the windows in the front of the house replaced. I had them do vinyl, what do they call it, covering, not vinyl siding, but when they cover the rest of the wood. At any rate, they did vinyl work for me. They covered a lot of the exposed wood by vinyl. Then they did the gutters, which they did a really good job on. I had a special problem, and they made sure that they took care of that, and they were willing to work with me. If I had some design feature that I wanted, they were more than willing to do it. I would definitely give them an A.”

“They did a good job. They were courteous, and then they cleaned up good. They just did siding. I would give them an A.”

“They did good work. They had really good employees. They trusted their employees, and their employees were worthy of trust. They did an excellent job, very responsive. The work was done well. A great company. They did siding and windows. They are an A.”

“Neat workmanship, good workmanship, quality of service, quality of product. They are not cheap, but you get what you pay for. That I've learned a long time ago. Most recently, they did gutters and they wrapped my soffits. Before that they replaced my front double doors and sliding rear door. I would give them an A.”

“Actually Thompson Creek have done our siding, shutters, soffits and 2 of our doors. I've had an incredibly positive experience. It's the customer service and the quality. If you actually have an issue they make it right regardless. They were a referral and I would absolutely use them again. They're an A+.”

“I had all my siding, windows, doors and gutters done by Thompson Creek. So there was a lot of money I spent. Their service is quality so you definitely pay a premium price and I was willing to do that because if you provide a quality service in the things I was looking for, naturally - but has not all been positive, because there were some issues with the windows. They initially had to come back and replace one. With the siding it took an extra couple weeks because they run out and they came back and the one to finish it was the run color. They kept providing a quote. The gutters I am disappointed with because the gutters installed were big 4 inch sized gutters. It was white gutters and they were painted over because now the white paint is coming off the gutters and the color underneath is brown. The job was satisfactory, especially on the windows and doors they put in. Especially now in the winter months. Before I had those windows and doors put in I could feel a draft coming into my house. I had single-paned windows. I have huge savings on my heating and cooling because those windows are very good quality. I would definitely use Thompson Creek again. The technicians were very well-qualified, especially those folks with the windows and siding. They were highly qualified and skilled technicians. In each area they had folks doing each one and those guys knew their jobs very well. The day they told me they would begin the work they showed up and the amount of time - again the siding was the issue because the back piece of it they ran out and didn't have - then it took them 2 or 3 times to come back and get the right color to match. I would give them a B+.”

“They were good. They did what they had to do and cleaned up after themselves. We got new siding with them as well as gutters. They have a good reputation. The technicians were fine. The customer service was good, and a year later, we had a piece of siding that fell off and they came back with no problems and put it back on without any issues. I would give them an A.”

“They did siding for us years ago, several years ago. It was good. They did siding. The technicians knew what they were doing. I haven't used their customer service yet, but it's good. My wife found them. I would use them again if needed. I would give them a B. I'd recommend them to others.”

“They did a great job. They replaced my windows one time and they replaced the siding with the next job they did. They did excellent work. The technicians were skilled. The customer service was good. I chose them because of their reputation. I'd give them an A+.”

“The work was done in a timely fashion and they were very neat and left no mess. They did siding and gutters. The workers were fine. Everything was perfect. This is a company I used them before. The price was right. The workmanship was good. I chose them because of the price. I give them a B. I would recommend the company.”

“They did both gutters and siding and they did a fine job. They showed up when they were supposed to show up. They did what they claimed they was going to do and we've had absolutely no issues with them. They clean up after themselves. This is a company I would use again. I would say A. They brought samples.”

“They were fine. They did my windows, gutters, and siding. It was all at once. They promote the best deal. Their attention to detail was good. They made one small mistake as far as the windows and they came out immediately and brought me window out, had them made, and replaced them. I had all windows replaced. They did keep to the time frame. So in essence I've had no problem with them whatsoever. I would say an A.”

“It was in the middle honestly because had I not been home, it would not have been done correctly. We had purchased the green sheeting. It helps with the water away from the house if anything got behind the siding and it was not delivered and the crew that came in just started putting everything already...siding and everything up and I said well wait a minute, where's that green stuff and they're like oh there's none over there and I'm like well that doesn't mean you don't call in and get it. So I had to have them have them stop work and I had to call somebody to have it delivered. Had I not been here that day, I would not have known. I contacted the company about it because they needed to get that stuff in. They were replacing the siding. This was a couple years ago though. they haven't done anything recently. They did a repair for me a year to two years ago. They did because something had happened to the house during a storm and I didn't want to lose the warranty on it so I had them come and repair it. The quality of the work was fine. It was the original install that was an issue. The workers that came out, they worked but they didn't seem to know that something was missing from the job. So that kind of bothered me. I would probably use them again but I would make sure I was here again. It did look like a good quality product and insulation behind the siding that we chose and the wicking feature that the green stuff had. I mean it all just sounded like it was all going to work and we haven't had any problems with it. I would say a B and I'd use them again. There was a little glitch but once that was fixed, everything rolled along fine. I’d recommend the company, I have actually.”

“I love them. I love their doors and their windows. They're great. Well they come in and they do their work and they have quality products and when they're done they clean up and everything's great. We've got a new front door and we've got an atrium door in the back and gutters and shield on the gutters. That's all. We didn't have any siding. We just had the gutters and they put the shields over them and I forget what do you call those decorative pieces next to your windows. They did those. These services weren't done all at one time. Different times. I'd say we've been using them about five years. We had them come out and give us an estimate and we were very satisfied with the way that they represent their company and the pricing and everything. We were just very satisfied. They came out and they did our back door and it's absolutely great. The warranty is great. Full time warranty and it's transferrable to the next owner. They communicate well with us also. A+ all the way. The best thing that I have found is their quality of windows like I say. We have in the back of our house the door that used to be a sliding glass door that they changed to the atrium plus we have a smaller window that we had upgraded the windows with another company previously many years before and we live on a busy road and if you stand by Thompson Creek's window you can't hear any noise from the outside at all. If you stand by the other side of the kitchen with the other window by a different company you hear all the noise. Their quality is superb. I'd have to say I'm very very very satisfied with them.”

“I thought that the materials used were very good but the workmanship was very poor. I was told when I bought the service that everything was going to be done by Thompson Creek's own people who were dedicated to doing this. The people that did the siding were apparently a subcontractor. When you put up siding you have to wrap the house first in that plastic sheeting. Well there wasn't any sheeting so he just started putting stuff up anyway. The people who put the windows in. They didn't do any insulation or caulking. You're buying these windows because they convinced you that these have tremendous insulating characteristics and then they're mounting them basically in a big whole through the wall. But when the guy doing the siding would be in the middle of what I thought was an obvious mistake, then I would basically try and get a hold of that guy. They would eventually get the guy and basically tell him to stop. They ended up just tearing all the flashing off of all the windows and redoing everything there. I got gutters in the process of this and I have a metal roof. It has to be basically sealed down pretty well on the outside so that air doesn't get under it because if you get a really strong wind underneath a metal roof it'll basically take off like a sail and the people who put the gutters on apparently had no experience with a metal roof at all. On a windy day and the whole thing would just slam up and down. Now it leaks. I’m so fed up with Thompson Creek.”

“I think they presented themselves well. In retrospect in talking to my accountant I found out that the materials from Thompson Creek, most of it didn't qualify in terms of government rebate and things like that. It went pretty smoothly. they fell a little bit behind schedule. They kind of came back and kind of made up for that but it was pretty good. When they came they were professional and pleasant and that kind of thing. They presented themselves well. I would possibly use this company again. I think the technicians are pretty good. I think they served their purpose. I had done some research and I was told that putting siding on is not necessarily that high skilled level of work. They present themselves very well. Customer service was pretty good. They’re polished. My wife fell in love with it. I’d rate them a B.”

“They were great on everything they did. The way everything was installed and the way they cleaned everything up after they were finished. We had doors, windows, siding, and gutters. The overall response time was great. They were here a couple days. It took them less than a week to put all that up. That was our first time using them. A few neighbors around here have used them before. I’d give them an A+.”

“They were efficient when the guys came out here and got the job done in record time. I hired them to put on some vinyl siding. That turned out good. We knew what we wanted. We picked the colors to match what they had, and my wife doesn't like it now. But we did it, it was our pick. But anyway, it looks fine. It's been awhile. They were nice. I would give them an A-.”

“I was really pleased at what they did. Their customer service was wonderful very accommodating, very professional, very knowledgeable, answered all my questions; that's why they were chosen. Their price wasn't the lowest. They put in new siding, I like the color, the durable functionality of the siding. I'm very pleased. If I have any future work I would use them. I would give them an A+.”

“Thompson Creek has done siding for me, and I’ve also had them do windows and doors. The quality of the work is very good. They get an A.”

“I did another private company that came in and replaced my siding areas that were wood and needed to be painted and I didn't paint anymore, so rather than paint them, I had them replaced with the fiberglass that doesn't require painting. I used Thompson Creek for the replacement of my front door and my windows. I had a very positive experience with them. They did my front door and five windows. The quality of work was good, there was just a couple of things they missed, like an area of caulking and they replaced a trimming piece, but they should have replaced it with the original that matched my wooden floor, but they threw the original away and then my wife says don't throw it away, maybe we'll use it. They said no problem, but then they couldn't find it. He replaced it with one that is a completely different color, so it looks awkward. It's the little trimming that goes along the edge underneath the door - it's finishing work. It's like along your wall, if you put a wall board along your wall, you'd see right where the carpet goes to the wall and it wouldn't look good, because you need a finishing. The other thing that occurred was they took my door off and it had a diode on it, so that the doorbell does multiple chimes and the guy dropped it. Then they swept it up and vacuumed it up and then they remembered that they had vacuumed it up and now my doorbell doesn't work right. So now I have to waste my time to go find another one and possibly have to pay for a whole new doorbell just to get it to work right. Those are things that are just attention to detail that comes up, but the quality of the product was good, and I'm happy with it. They were really good in terms of what I can tell they did. Those were just minor things sometimes we just lose that sometimes in the workmanship. But definitely better workmanship than the other people. I'm an engineer, I used to watch all kinds of military construction projects, so I got to see a large variety of quality of work, workmanship. From that comparison, these guys' quality of workmanship was probably a B+ to A-. The quality of workmanship was good, attention to detail lacked, but they're way above what I'm accustomed to having to deal with in the government. For the quality of the product, I'd give it an A. For the quality of the workmanship, I'd give an A- or a B+”

“They did a couple different things for us. Siding, and gutters, and windows. I would highly recommend them. They did replacement windows. We've been just delighted with those. And they did gutters, and they replaced the original siding, from 50 years ago, on the house. We thought the quality of the work was outstanding. The workers were great. They were obtrusive. They were efficient, and they did the work in less time than we thought it would take. We would definitely give them an A+.”

“It was fantastic, we love the windows we love the people who came, the price was reasonable. We have actually worked with them twice, they replaced the windows in our old house and then when we moved to our new house we got them to replace the windows there too. Positive from beginning to end both experiences. I'd give them an A across the board.”

“The quality of work was very good. I would definitely recommend them. The technicians were very professional, easy to deal with. I asked questions, they answered. I had my camera out so I could take pictures of the whole process and they didn't care. They did windows, gutters and siding and then the following year I had them do my basement windows. I would definitely give them an A+. Thompson Creek did the shutters too. They did siding and I included the shutters in that. That was an A+ on that.”

“They're prompt, they did a great job and they did it in a very timely manner and they did exactly what they said they would do. They installed a window in my primary residence. They were an A.”

“They were upfront. I was pretty pleased with the technicians. I didn't really have any issues. They did gutters, windows siding and doors. They cleaned up after themselves. They seemed to be knowledgeable. They were responsive. I would give them an A.”

“Thompson Creek has done some work for me over the last year or two. I had a positive experience with Thompson Creek. The main thing, from the start to finish, from the guy that came out initially to the guy that came out to measure the windows, and then even the guys that actually came out and installed the windows, every aspect. They were all very professional. The construction crew that came out, they were just phenomenal. They were quick. They were neat. Extremely clean. They probably cleaned up after themselves three or four times throughout the day that they were installing the windows. They just did a great job. The thing that stuck out the most with me was I was out walking around the house, just watching what they were doing. I was walking around the yard and I found a piece of siding that had blown off. The house is all brick except for the peak of the roof, which there is siding that goes up for the gable. Apparently a small piece had blown off and it's like a three-level. I didn't have a ladder near big enough to get up there. I asked the foreman if he had any recommendations or if they also installed siding, and he said, ‘Yeah, they do. We come out and give you an estimate to replace your siding or whatever.’ And I said, ‘I don't really need it replaced, but I just need somebody that you can recommend that can put this piece of siding back up for me.’ And he just said, ‘Ah, that's no problem. I got a ladder on the truck that will reach up there. I'll climb up and put it back up for you.’ He went ahead and did that, no charge, no nothing. I mean, if I would have had to call somebody else to come out, it probably would have been over $100 just to have somebody to come out. So that meant a lot to me as far as customer service. I wasn't asking him to do it. He just volunteered to do it. That just went a long way with me. But other than that, I'm happy with the windows. The windows, they look nice. They work, they operate nice. We haven't even put any new blinds up because I like looking at them. I would just give them an A+.”

“The workers were great. The sales guy was great. The foreman came around 3 times during their stay there. Followed up afterward, made sure everything was good and I would definitely recommend them. They did windows and they've done gutters. This was my first occasion to use them. I will at another house. That other house is actually selling right now. They cleaned up well after their service. I'd give them A's across the board. They were good. I give them an A+. They were very punctual. They were cleaned up. They were fast. They explained what they were doing, great guys. I thought the crew was very well mannered and they didn't jack around. They got the job done and they did it right.”

“Well they were on time and they cleaned up well. They put some aluminum siding around all the windows. This was my first occasion to use them. I would use them again. They had a lot of variety to offer me. They did a good job. They did an outstanding job. They did communicate with me as to what they were doing. There was no need for any follow up service. I would give them an A. I would just tell them they were professional and they do good work. They're expensive but they do good work.”

“They did siding and windows. Well I don't think that their management and oversight was good. They did a good job but they came out and like the siding guys, it was 3 or 4 guys that started the job and then all of a sudden there was only one person here. They didn't have all the material that they needed. It was not a good plan. I was led to believe it would be two days for the siding and it took them longer than that because they had to wait for over two weeks for some parts. Overall it was all really good. I would say an A-.”

“They were very good. They repaired siding in the upper gable of the house and they installed a new front door. They did very high quality work. There was an issue getting the materials. So there was a one day delay for some reason. A truck broke down or something like that but the workers were all very good and the foreman came out and he inspected and actually corrected...not really corrected but did some additional work after the workers were there. I would use this company again. They were an A.”

“They did siding for me. I guess great product, installation, and quality. The installation process was positive. They were on time, they cleaned up after themselves, they did fine. There was no communication problem. I give them a B. I would recommend them to a friend. Just, the fall out once completed, they damaged my deck and stuff like that. They could have reassured me that those will be fixed instead of having me call back to get it fixed. It did end up getting fixed.”

“I was happy with the results. They did siding for me. It was well managed. They did a good job. There was somebody here supervising all the time, cleaned up nicely, good. I sure would recommend this company to someone else. I would give them definitely an A. Just that it was one of the best, organized, the sort of thing that I ever experience. Really well done.”

“They did siding, window, gutter. They took forever to give me my shutters because they kept sending me the wrong one. The actual quality of the work was good. They finished in a timely manner except for the shutters. They did leave a couple of nails in my yard but they came back and took them all up. I give them B. I would recommend them to a friend.”

“It was a positive experience with them. They did siding and some window trim. Trim and windows. I think I chose Thompson Creek from referrals and price. The workers when they came out to do the work for me were good. I would use this company again and recommend them out to somebody else. I would say A.”

“They did the siding on my house. Initially I was promised a certain product and particular colors at a good price.”

“Thompson Creek actually replaced all of the windows in my townhouse. They were one of only two companies that even responded to our request for a quote. They came to the house. The salesman was well prepared. He knew his subject. I have a lot of experience with windows and doors, myself. I could tell right away that he knew what he was talking about. I'm just retired, so I don't do it anymore. They displayed the product. I love the way the windows were put together. I don't have any doubts at all that they'll be more than satisfactory. The warranty is unbelievable. The salesman was perfect, the price was agreeable. They showed up when they said they were going to show up. They were very, very careful on my personal property. The supervisor stopped by to be sure that everything was going well and I was satisfied and he spent a fair amount of time with me. Then they cleaned up when they left. You'd never know they were there except that the windows were installed and they're great windows. They're working very well. They exceed my expectations all around. They're just A+ across the board.”

“Thompson Creek did some vinyl work for me and I was 110% impressed. They did exactly what they said they were going to do, plus a little bit more and they were very clean and very fast. It was good. This was the first time I'd ever used them. I chose them because of a guy that came by the door and knocked on the door. He was talking about gutters and windows and doors and all that stuff and I said, ‘I really don't have any need for it,’ and I was thinking about the rate boards up top. I said, ‘Shoot - I might need some new ones of those,’ and then he came up with the suggestion of covering it with vinyl, and I said, ‘That's cool.’ The price worked out good. I would give them an A.”

“Thompson Creek did some gutter work. I'm totally satisfied with them. I'm probably go back to them later on and get them do some work, probably some siding or something later on. They put up new gutters all around the house. They cleaned up everything. As a matter of fact they ran into a slight problem while they was doing it. The guy called another guy's superior, they came out and made adjustments and the job went smooth. If I hadn't told them about the little situation he wouldn't even had to call the other guy, so I was impressed. I have no complaints, A+ grade.”

“We're customers of Thompson Creek. I spent a ton of money with those guys. They replaced all my windows. I feel very happy about the overall quality of the work. I would give them an A+ across the board.”

“My experience with Thompson Creek is sort of a convoluted story. Several years ago I had a contractor here, and I had him putting in windows. He bought them from Thompson Creek. I had no idea who he bought them from. I had a problem with the window and, after some discussions with several people, I wound up with the president of the company, and he did replace them. I did refer them to a neighbor who ended up buying $12,000 worth of windows from them. I would give Thompson Creek a B.”

“Thompson Creek did windows and they did siding for me, and some trim work. It was a positive experience. They get the job on time. If they make a mistake, they'll fix it right there on the spot. They don't argue with you. Thompson Creek, I'd rate an A.”