Power Home Remodeling

Grayson Osteen

4 weeks ago

The power team did excellent. We replaced 9 large windows in our home. I was originally hesitant but Alan did a wonderful job explaining both the benifits of new windows, and why our current windows situation was less then ideal. He explained the quality of the Syncrony windows and their in depth install process. The whole team was professional from start to finish. The install crew was friendly, thorough, and quick. They worked with us so we could stay in the home as they replaced the entirety of our homes windows by doing our guest bedroom as we worked in the office, and then our office as we worked in the guest bedroom. Fantastic experience 10/10. We will be using power for future home upgrades.

Hector Lopez

4 months ago

Very good experience, installers were very professional, clean up was great, we were always kept in the loop of step off the project. Really loved the windows that we purchased Thanks to everyone involved with our project.

Eryn Soliz

3 months ago

Our experience with Power so far has been wonderful. We were first approached by Kiara to schedule a consultation, and she was super friendly and made us feel very comfortable from the get go. Our consultation was with Duy who was also very friendly, and he showed us the problem spots with our windows - some we suspected and some we had no idea were there. He was so great at his job, if I was homeless I would still buy windows from him. The crew that is working on the installation has been very professional and efficient, getting over half the project done in the first day. We've been very impressed with every person we've interacted with and with the project to this point.

Aalysia Or

4 months ago

Truck driver here. Use south central to enter street, tight turn so eat up all the lanes on the left you need. North side tighter. Easy entrance, only worry were all the cars in plaza. Pick up truck w small trailer open so I had to wait to squeeze through. No cars in middle parking area so easy dock, watch for dumpster and cars on right side. There was a pick up in the middle but wasn’t an issue. Was super late to appt due to shipper holding me up for 6 hrs but receiver super friendly and didn’t mind. Nicest bathroom ever lol. 2 hrs to unload. Faster than warehouses that unload pallets. Exit towards left is easier. Thank you

Erik Waller

a year ago

Do I have to even leave a star? The customer service at this company is complete trash. The product is decent, but the craftsmanship of the workers is also terrible. Quick rundown. I had my windows installed in March. Upon arriving at home, I immediately noticed that the caulking around the windows was bad. It looked like they gobbed it on and wiped it with their thumb, It was uneven visually as well as uneven in terms of actually sealing everything in. A rep visited to ensure the job was completed and we told them the caulk job was bad. They agreed and sent a crew out to clean it up. However, that crew left more messes on my siding. There are noticeable white smudges on my siding. I called into the company in early May (It is now July 1). They agreed the work should have been done better and transferred me to a local manager. A week later, I had to contact them again to get a crew sent out. A single person came out thinking they had to fix one mistake, but said there was way more that needed to be fixed and that they needed a full crew to come back. Fast forward 3 weeks, with no contact, and I reached out to the supervisor again. 2 weeks went by (while I was on vacation) with still no response. I finally asked if the phone number I had was correct. I got a response saying they would be reaching out soon to set up a date. I heard nothing for a week and responded again. I have now been waiting nearly 2 more weeks. DO NOT USE THIS COMPANY! Once they have your money, they don't seem to care. The salesperson shared with me that if I ever have an issue, I need to just take a picture of the issue, and upload it in the app. Just for reference, that does not even exist.