Window Works
Window & Door Replacement
Hours of Operation
Business Address
570 E North Frontage Road
Bolingbrook, IL 60440
Company Details
Services Offered
- Window Replacement
- Door Replacement
- Energy-Efficient and Insulated Doors
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Five-year warranty on labor
- Lifetime, non-prorated warranty on windows and doors
Additional Information
Employee Information
- Manufacturer training
- Meet the company's experience requirements and professional qualifications
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
About this company
Window Works has only one mission: Creating happy window customers. Our team will treat your home as if it's our own and ensure you are thrilled with your window replacement project. We offer the latest energy-efficient windows installed by our team of expert craftsmen.
Window Works provides and installs energy-efficient, maintenance-free replacement windows and doors for residential customers.
Ratings & Reviews
Compiled Score:
Window Works has received 4.8 out of 5 stars based on 686 customer reviews. Learn about Our Research Process.
No review comments provided
Anonymous Homeowner
No review comments provided
Anna A.
Skokie
"I waited almost 6 months to have my windows installed. Customer service was horrible. I requested they refund my money then all of the sudden my windows were ready. They scheduled installation three times and canceled them. I told them how I was losing money by missing work they were unapologetic. The windows were finally installed and I had to wait for another appointment with the painters. There were some materials left on top of the cover that blew off with the wind, so had to miss another day for them to come and check. The windows themselves are showing glue. Poor customer service. Poor quality of merchandise. Never again."
Rosemary J.
Chicago
"I was very impressed with the quality of products at a reasonable price. The installers were on time and did a great job. I was extremely happy with the office personnel who kept me informed of the timing of my project and called with periodic updates."
Carol E.
Gurnee
No review comments provided
Lisa T.
Lockport
No review comments provided
Anonymous Homeowner
No review comments provided
Arginel S.
Dolton
No review comments provided
Michael P.
Chicago
"The workers were very professional and fast working. The project for my whole 2 story house was done in two days. It saved me a lot of time and they cleaned everything up so my neighbors were not bothered by the work being done"
Lorraine M.
Chicago
No review comments provided
Donell B.
West Chicago
"The overall installation and windows themselves were great. The customer service as far as scheduling was an utter nightmare!!! I had my windows installed last August of 2021 and it took them until this March to get the proper hardware for the egress windows!!! I was so aggravated as they kept showing up at the wrong times when I wasn’t available or at work. I told them at least 6 times what my work schedule was. They sent people to my house several times and they didn’t even know what parts were needed for code for Bolingbrook. They had asked me if I knew… how am I supposed to know when I am paying them to know that. If they could communicate better and not make excuses then maybe I would have rated them higher."
Anonymous Homeowner
No review comments provided
Tom N.
Naperville
No review comments provided
Jamal Q.
Bridgeview
No review comments provided
Diane G.
Grayslake
No review comments provided
Jackson-Ivy M.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
Robert M.
Elgin
No review comments provided
Marque R.
South Holland
No review comments provided
Andrew M.
Chicago Heights
No review comments provided
Benjamin H.
Crete
"Installers left cigarette butts in my lawn/mulch. Terrible customer service after installation was done. Took 4 months to correct siding which blocked a bedroom window from opening."
Kelly P.
Westmont
No review comments provided
Patrick Z.
Tinley Park
No review comments provided
Terry C.
Chicago
No review comments provided
Diana A.
Chicago
No review comments provided
Robert K.
Lake In The Hills
No review comments provided
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
"Nice windows and great installation."
Michael P.
Bartlett
No review comments provided
Paul B.
Northlake
No review comments provided
Lee H.
Marengo
"Window Works did a great job installing our windows and patio doors. They did the whole condo in one day and cleaned up after themselves. I highly recommend their windows and their service"
Lois P.
Palatine
"I'm happy with my windows - and impressed with the installation process (neat / efficient / done in one day). The length of time to get my windows was much longer than promised (I do understand our current supplier issues)"
Anonymous Homeowner
No review comments provided
Patricia S.
Winnetka
No review comments provided
Theresa Z.
Downers Grove
No review comments provided
Holly T.
Glen Ellyn
"The window frames had white spots all over. It was the vinyl coating showing the back side Yesterday I noticed the vinyl crumbling in the corners of a few windows. I will be calling you guys on that soon When I push down to close the window it crumbles. Window too tight"
Joan B.
Lombard
No review comments provided
Edward K.
Bolingbrook
"While they made an attempt to clean up behind themselves, there was still debris left behind and the windows were terribly dirty….the panes and the frames. The workers did not tell me that the windows needed to settle for 48 hours before opening and to not open them. When they left, we cleaned the windows and couldn’t get them back closed again. The workers left my walls damaged when taking out the old windows. I was told to paint over it. I waited entirely too long due to supply chain issues. Eight months had passed from sale to install. The windows are nice, but overpriced. I’ll have a general contractor install windows for me going forward."
Patricia B.
Chicago
No review comments provided
Moravec K.
Aurora
No review comments provided
John O.
Homewood
"I have not made a decision on this question"
Anonymous Homeowner
No review comments provided
Robert D.
Streamwood
No review comments provided
Diane L.
Bartlett
"quality windows with excellent installation"
Marsha T.
Elgin
No review comments provided
Anonymous Homeowner
No review comments provided
Janice N.
Chicago Heights
No review comments provided
Ryan D.
Joliet
No review comments provided
Christopher J.
Chicago
"We already have"
Deborah G.
Chicago
"I originally had problems with my door was installed but it was corrected and I really appreciate that I would definitely recommend window works in fact I just did to miss Paris you will be calling soon"
West-Johnson D.
Lynwood
No review comments provided
Milton F.
Bolingbrook
No review comments provided
David D.
Evergreen Park
"Meh. Do to multiple call backs to fix issues and rescheduling due to improper window measurement i would recommend shipping around. If WW gives you a good deal, like 5k below competitors, then I would consider them. If they’re on par for price with other quotes you received then I would go with the other quotes."
Matthew G.
Chicago
No review comments provided
Charles S.
Plainfield
No review comments provided
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
No review comments provided
Missy M.
Plainfield
"I was very pleased with their service and the quality of the product."
Rosalie D.
Hanover Park
"Generally yes, but there were problems with the installation."
Christopher K.
Chicago
No review comments provided
David T.
Highland Park
No review comments provided
John M.
Arlington Heights
No review comments provided
Bruce M.
South Holland
"Professional,"
Caroline P.
Schaumburg
No review comments provided
Wilson B.
Lombard, IL
No review comments provided
David M.
Oswego, IL
No review comments provided
John H.
Crest Hill, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Matthew B.
Bartlett, IL
No review comments provided
Misty C.
Joliet, IL
"Angela was great. The price was agreeable. They did an outstanding job."
Andrea G.
Chicago, IL
"This rating is only because I haven't gotten something done that should have been taken care of. It's been a back and forth thing."
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Janet J.
Channahon, IL
"There were too many problems with this project. From wrong size bow window with mismatched color section to wrong color windows and wrong size and color casings and incorrectly cut casings. Wait time between delivery of wrong materials and corrected product too long. Only one out of seven windows was correct upon delivery. Too many problems to enumerate here."
IL Homeowner
No review comments provided
Matthew G.
Glenview, IL
No review comments provided
Igor S.
Vernon Hills, IL
No review comments provided
Daniel F.
Gurnee, IL
No review comments provided
IL Homeowner
No review comments provided
Keorajavongsay T.
Elgin, IL
"Overall i was satisfied with the service, however the windows was to be with the temper glass where it sould not be hot to the touch in the summer or cold to the touch in the window. They are not, the heat filter inside in the summer and cold air filter inside in the winter. Too much money spent for glass only."
Cynthia R.
Streamwood, IL
"They lied about my credit rating only to use their place to up the rate to put extra money in their pockets. They also did not show me the other options of windows I could have used. They only wanted to get in and out on the sale."
James G.
Blue Island, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Fernando D.
Waukegan, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Stacey S.
Streamwood, IL
No review comments provided
Lawrence P.
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
Keith G.
Shorewood, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"Their service department is absolutely horrible. I can't get an appointment quickly enough. They try to book way appointments too far out. I have a problem with the door; it doesn't work properly, and they expect me to wait 8 weeks. That's ridiculous."
Joy M.
Elgin, IL
"They did a wonderful job!"
Jerrold B.
Chicago, IL
"Windows Outstanding"
Marianne M.
Romeoville, IL
"I like the products, however, I do not like the installment service."
IL Homeowner
"I'm completely satisfied!"
Daniel S.
Gurnee, IL
"We really liked the job and the quality is really good."
IL Homeowner
"One of my neighbors went with Window Works because of my recommendation and another went because she relied on my choice of companies to use."
Johnson-Greer V.
South Holland, IL
No review comments provided
Drafke A.
Lockport, IL
No review comments provided
Anthony E.
Homewood, IL
No review comments provided
Samantha M.
Bourbonnais, IL
No review comments provided
Pauline P.
Riverside, IL
No review comments provided
Ptzsinski-Anderson J.
Hickory Hills, IL
No review comments provided
Kelly K.
Bolingbrook, IL
"I had bad and good experience about this company and received good knowledge about windows through trials and investigation. This Company has its Pros and Cons, buyers beware if not knowledgeable. These windows did gave my building curb appeal when clean and installed properly."
Tony S.
Maywood, IL
No review comments provided
IL Homeowner
No review comments provided
Evelyn K.
Spring Grove, IL
No review comments provided
Eileen F.
Arlington Heights, IL
No review comments provided
Cole A.
Grayslake, IL
No review comments provided
IL Homeowner
"They had excellent service, were on time, and were professional."
IL Homeowner
"great work very professional"
Phillip S.
Country Club Hills, IL
No review comments provided
Monica R.
Skokie, IL
No review comments provided
Stacey M.
Chicago, IL
No review comments provided
Susan W.
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
Anonymous Homeowner
"Window Works is a great company to do businesses with. I would highly recommend them."
Anonymous Homeowner
"I would recommend."
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
No review comments provided
Amy L.
Wheaton
No review comments provided
Postol A.
Palatine
No review comments provided
Joe S.
Naperville
No review comments provided
Melissa S.
Bolingbrook
No review comments provided
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
No review comments provided
Hughes C.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
Hall M.
Waukegan
"Great stadn by their word very nice people very fridnly came out and di quality work"
Chaleaya P.
East Chicago
"I did not appreciate the high-pressure sales tactics. I felt like the company was very disorganized but I am happy with my new windows."
Tom F.
Algonquin
"So far the windows have done what they're supposed to do, but we're waiting to see if something happens in the future. We have some other windows from another company that are leaking already, so we're thinking about using Window Works to get those windows replaced, but we're waiting to see how durable the windows from Window Works that we already have are."
Anonymous Homeowner
"Everything about working with Window Works was great. From the initial call to the installation and follow up."
Marv N.
Northbrook
"They did the job in a very timely fashion."
Anonymous Homeowner
"They were very professional!"
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
No review comments provided
Anthony P.
Chicago
No review comments provided
Boutin L.
Fox Lake
No review comments provided
Sanderson C.
Hampshire
No review comments provided
Obrochta A.
Bolingbrook
No review comments provided
Anonymous Homeowner
"Product installed was not what was shown. Excuse was that we were shown an “older model”. Main front window brought out to my house was not what I ordered. They busted out my old window without having the correct new one. I was then left with a hideous patched up picture window for weeks while we had to wait for the correct window to be made! If I could do it all again, I would definitely choose another company. They are a more expensive company and I probably could have gotten better service from a cheaper one!"
Anonymous Homeowner
"Great customer service, always prompt and courteous."
Lucchesi K.
Saint Charles
No review comments provided
Bezazian P.
Chicago
No review comments provided
DiDomenico R.
Plainfield
No review comments provided
Anonymous Homeowner
"Windows are not the best. Appear to be hurries when put together . Installation mediocre"
Anonymous Homeowner
"I did Windows siding windows and the garage basement windows I couldn't be happier with product and workmanship"
Wojcik S.
South Elgin
"Best company ever. Wonderful salespeople. Extremely wonderful installers. Very courteous and conscientious. They were prompt."
Karen K.
Darien
No review comments provided
Carrie J.
Batavia
"Window Works did a good job."
Givens N.
Robbins
"Window Works met all my expectations."
Anonymous Homeowner
"I'm still waiting for them to fix my gutters, and it's been months."
Flora A.
Chicago
No review comments provided
Aguilar L.
Berwyn
No review comments provided
Anderson M.
Matteson
No review comments provided
Long D.
Chicago
No review comments provided
Handrock M.
Crystal Lake
No review comments provided
Lopez E.
Aurora
No review comments provided
Mixon S.
Harvey
No review comments provided
Taylor C.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
No review comments provided
Anonymous Homeowner
"They were on time and efficient."
Anonymous Homeowner
No review comments provided
Scott L.
Sauk Village
No review comments provided
Patton C.
Woodstock, IL
No review comments provided
Anonymous Homeowner
No review comments provided
Paula H.
Chicago
"They were excellent, took one attempt. They were very professional and cleaned up well."
Scott S.
Maywood
"They are a good company."
Thike M.
Glendale Heights
"They did good work. They are high quality windows."
Anonymous Homeowner
No review comments provided
Hovorka J.
Aurora
"I thought the work was very professional and done efficiently."
Anonymous Homeowner
"I was really impressed with the sales demonstration, quality of products, their professionalism, and the rapid implementation on day of the project. They were in and out, and did a phenomenal job. Super happy with it."
Aleman S.
Woodstock
"They were efficient and did good work."
Williams B.
Addison
No review comments provided
Anonymous Homeowner
No review comments provided
Ninan P.
Lincolnwood
No review comments provided
Uroni G.
Addison
No review comments provided
Johnson A.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
Mack S.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
L.J.&.
Lansing
No review comments provided
Chin S.
Schaumburg
No review comments provided
Soto I.
Shorewood
No review comments provided
Miller H.
Campton Hills
No review comments provided
Jerry R.
Wheeling
"The one window in our bedroom from the previous installation slips down and you have to hold it up to lock it,"
Ritli C.
Plainfield
No review comments provided
Hubbard G.
Carol Stream
No review comments provided
Meier T.
Chicago
No review comments provided
Anonymous Homeowner
No review comments provided
Dean L.
Rockford
No review comments provided
Anonymous Homeowner
No review comments provided
Fagust R.
Plainfield
No review comments provided
Wilson L.
Shorewood
No review comments provided
Skrajny A.
Crystal Lake
No review comments provided
Bailey M.
Crystal Lake
No review comments provided
Lopez R.
Bolingbrook
No review comments provided
Anonymous Homeowner
No review comments provided
Beausejour G.
Skokie
No review comments provided
Antal A.
Oak Park
No review comments provided
Wojcik S.
South Elgin
No review comments provided
Garavito S.
Chicago
No review comments provided
Bodkins B.
Bartlett
No review comments provided
Anonymous Homeowner
"Salesman made it very clear the windows would be white (not just primed), didn’t happen & of course he never returned my calls so assume he’s no longer with your Co. Very disappointed."
Swanson S.
Saint Charles
No review comments provided
George M.
Elgin, IL
No review comments provided
Cueva M.
Bartlett, IL
No review comments provided
Bell S.
Aurora, IL
No review comments provided
Annette K.
Orland Park, IL
No review comments provided
IL Homeowner
No review comments provided
Bastian P.
Downers Grove, IL
"They were supposed to get installed on the 19th and it wasn't ready. They said it wouldn't take as long as the other ones did."
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Lopez E.
Aurora, IL
"I would have to advise them that the company does not have all the products that they advertise. That is not good."
Ignatov B.
Barrington, IL
No review comments provided
Kathy H.
Gurnee, IL
No review comments provided
Alfonso H.
Cresthill, IL
No review comments provided
IL Homeowner
"No"
Tift E.
Chicago, IL
"The entire operation was very professional and affordable! The windows look and operate wonderfully. I could not be more satisfied!!!!"
Haney T.
Spring Grove, IL
No review comments provided
Watson B.
West Chicago, IL
No review comments provided
Hermann M.
Wood Dale, IL
No review comments provided
Watson C.
Chicago Heights, IL
No review comments provided
IL Homeowner
No review comments provided
Nunez L.
Chicago, IL
No review comments provided
Pensgard S.
Sandwich, IL
"They did window replacement. It was good quality for the value. Good installation, customer service from the workers was good. I would grade them as an A."
IL Homeowner
"They replaced some windows. They were quick and on time, the time that we had scheduled. We had done some work with them before and got some other windows replaced, and we're very happy with that. So we were a return customer. I'd give the experience an A+."
IL Homeowner
"For the first six or seven months after I had it done, I had to run a space heater in the bedroom because the windows weren't keeping out the cold. I've been out of town, they are supposed to be calling me back this coming week, because the warranty is forever, so hopefully they will make good on it. They were helpful, their crew was good. My house wasn't a mess when they got finished, everything seemed to be going well. I was pleased with the result at the time of result. This is the first winter that I have gone through with them. I would grade them with an A."
IL Homeowner
"They continue to send me emails and phone calls, and it's frustrating. On the work itself, I would grade an easy A. They just installed windows. The work itself went very quickly, they sent somebody out to measure which went smoothly. Installation had to be rescheduled several times due to the weather. The only issue was to be spammed with phone calls and emails. There were lots and lots of calls saying, ‘Hey, we’re available to do more windows for you.’ It would have been an entirely positive experience. But that particular aspect was frustrating."
IL Homeowner
No review comments provided
IL Homeowner
"They put in new windows. I thought everything was pretty quick, worked out fine. Our person was very nice and just got to the point and got it done. I'd give them an A rating."
IL Homeowner
"They did doors for me. I liked the quality of the doors and it was quality installation. They were right on time and were knowledgeable. I would give them an A overall. We have recommended them."
IL Homeowner
Service Area
Window Works serves 85 cities in the Bolingbrook, IL area.
Loading map...
Cities Served
Window Works FAQ
Services
Hours of Operation
Business Address
570 E North Frontage Road
Bolingbrook, IL 60440
Request a Quote
Fill out this form and Window Works will contact you.