Dry Otter Waterproofing

Britt Cox

a month ago

I received 3 quotes for my encapsulation project and chose Dry Otter because of their professional approach from Sales to Installation. James ( sales) was great and did not try to up sale me with things that were not needed. He quoted my project based on what he saw was needed and not because of an "industry standard" rubber stamp that other companies followed. As the project progressed from Sales to installation Heather worked with me to come up with a date that was convenient for me. As it was handed to the install crew they were fantastic! Cody and his team , Noah, Tristen and Adam , went above and beyond and deserve huge kudos. They are very knowledgeable and were always available to answer questions that my wife or I had. It was a pleasure working with this team and I would absolutely recommend them to anyone looking for crawl space services!

Chris Logan

5 months ago

I had an excellent experience with Dry Otter for my crawl space encapsulation. The crew, Will and Josh, were fantastic throughout the entire process. Will provided constant communication, keeping me updated on their progress and exactly when to expect them each day. Beyond the high-quality encapsulation work, they went above and beyond by clearing out old trash and debris from the crawl space. It’s rare to find a team that is this professional and thorough. Highly recommend!

Terry Brown

3 months ago

A prior inspection revealed high humidity, some mold, and improperly repaired joists in our crawl space. Several neighbors used Dryotter and recommended them. Dry otter came out (Mike) and inspected our crawl space. I was impressed with their knowledge and professionalism. I hired them. The team of Cody, Noah, Tristen, Adam, and Trey came out and worked hard for 5 days to do all the work. I was very impressed with the work they performed. I would highly recommend Dry Otter. Thank you.

Nick Jones

6 months ago

⭐️⭐️⭐️⭐️⭐️ Great experience with Dry Otter Waterproofing. The Denver, NC office handled our crawlspace project at our home in Mooresville, and everything went smoothly from start to finish. Tom was very thorough during the inspection and clearly explained the crawlspace drainage and encapsulation plan. Cody led the installation and did an excellent job managing the project. His team, Tristan and Luis, were hardworking, professional, and kept the area clean throughout the entire process. You can tell this crew takes pride in their work. I highly recommend Dry Otter Waterproofing to anyone needing crawlspace drainage, waterproofing, or encapsulation work in the Lake Norman / Mooresville area!

Rebecca Payne

5 months ago

I typically don't leave reviews, but I felt compelled to share my experience this time. My husband and I recently purchased our first home, a 60-year-old house that required significant work. The crawlspace was in bad shape with mold, wood rot, and joists needing replacement, resulting in a musty smell. After researching several options, we chose Dry Otter in Denver, NC. Tom provided a detailed estimate and explained our options thoroughly. I want to give a special shoutout to Will and Josh for their exceptional work. They communicated their arrival times each morning, greeted me warmly, and outlined their daily tasks. They tackled the challenging job with dedication, performing mold remediation, wood replacement, and thorough cleaning before encapsulating the space. They also installed a dehumidifier and condensation pump. Regular photo updates of their progress were sent, which was greatly appreciated. Upon completion, they ensured I understood how to operate the dehumidifier and humidity monitor. I highly recommend Dry Otter for crawlspace needs, especially if you seek a job well done.