AquaGuard Waterproofing
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AquaGuard Waterproofing has received 4.6 out of 5 stars based on 191 customer surveys conducted through Our Research Partners.
5
159
4
10
3
11
2
6
1
5
1st year as a Best Pick Call
"We are celebrating our 32nd year in business. With a company-wide commitment to high-quality workmanship and customer satisfaction, our goal is to solve your specific problem and do it right the first time. At AquaGuard, our vision is to set the standard by which all waterproofing companies are measured."

John Bryant | General Manager
Company Information
Services Offered
AquaGuard Waterproofing offers foundation repair services for residential, realty, and commercial customers. The company offers free foundation inspections and provides waterproofing services, including exterior foundation waterproofing and basement waterproofing.
Warranty
AquaGuard provides a variety of warranties, including lifetime warranties on certain systems.
Company History
The company has assisted customers in Maryland, Virginia, and DC since 1990.
Distinctions
AquaGuard ranked 191st on Qualified Remodeler's Top 500 list for 2020, is a member of the BHA, and has a BHA Certified Waterproofing Specialist and Certified Egress Specialist on staff. AquaGuard has earned the Service and Technician Assessment Report Award multiple times.
Employee Information
Employees drive marked vehicles and undergo background checks.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
6820 Distribution Drive
Beltsville, MD 20705
Hours
Mon
8:00 am - 9:30 pm
Tue
8:00 am - 9:30 pm
Wed
8:00 am - 9:30 pm
Thu
8:00 am - 9:30 pm
Fri
8:00 am - 9:30 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 2:00 pm
Licenses
MHIC #38760

Compiled Score:

AquaGuard Waterproofing has received 4.6 out of 5 stars based on 191 customer surveys conducted through Our Research Partners.
5
159
4
10
3
11
2
6
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/19/2022

No review comments provided

Review by
02/19/2022

No review comments provided

Review by
02/19/2022

No review comments provided

Review by
02/18/2022

“I have recommended AquaGuard Waterproofing. I am a realtor and I referred them out to a client.”

Review by
02/17/2022

No review comments provided

Review by
02/12/2022

“I wasn't satisfied with the final outcome. They didn't replace anything, they just did the work and my house was destroyed for 6 months. They were supposed to give me information on someone who could do the work, but they didn't give me anything I still have a small leak in the back wall. So I have to deal with it.”

Review by
02/10/2022

“My experience with AquaGuard Waterproofing through the implementation of the sales process was excellent.”

Review by
02/10/2022

“We were happy to have AquaGuard Waterproofing waterproof our basement.”

Review by
02/10/2022

No review comments provided

Review by
02/10/2022

“I am not likely to recommend AquaGuard Waterproofing to a friend. They lie.”

Review by
02/09/2022

“AquaGuard Waterproofing did a great job and left the job neat and clean. I recommended to AquaGuard to my family.”

Review by
02/08/2022

“They were a professional crew.”

Review by
02/08/2022

“They have great service, and I am very satisfied with the work.”

Review by
02/08/2022

No review comments provided

Review by
02/08/2022

No review comments provided

Review by
02/08/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

No review comments provided

Review by
02/07/2022

“I strongly recommend them for their professionalism.”

Review by
02/07/2022

“They do exceptional work. They keep their word on guarantees as far as if anything goes wrong or needs replacing or fixing.”

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/03/2022

No review comments provided

Review by
02/02/2022

No review comments provided

Review by
02/02/2022

No review comments provided

Review by
02/02/2022

No review comments provided

Review by
02/02/2022

“I am likely to recommend AquaGuard Waterproofing to a friend. I tried to take care of it myself, but nothing would stop the water until I used Aqua Guard. Mark Mayers was very helpful in getting my project done. Now, there has not being any water coming from my basement.”

Review by
02/02/2022

“I am likely to recommend AquaGuard Waterproofing to a friend. I was in desperate need. I had no pumps working, and went through a storm. But AquaGaurd got to me and prevented me from having a flood.”

Review by
02/02/2022

“They were very professional!”

Review by
02/02/2022

No review comments provided

Review by
01/16/2022

No review comments provided

Review by
01/15/2022

No review comments provided

Review by
01/15/2022

No review comments provided

Review by
01/15/2022

No review comments provided

Review by
01/15/2022

“AquaGuard was the third and final contractor that I dealt with for bowed basement foundation walls. Neither of the others invested adequate effort or expertise to understand my problem and how best to fix it. I had to terminate the contract with the service used immediately before AquaGuard. Understanding foundation problems is key to being able to properly repair them. I appreciate the effort made by AquaGuard”

Review by
01/15/2022

“They were very professional, timely, priced accordingly, and the work has held up.”

Review by
01/15/2022

“I'm still waiting to have my problem solved. It doesn't look like they can do the work to my satisfaction. I am waiting for a refund, which I still haven't received, and it's been 3 or 4 months.”

Review by
01/11/2022

“AquaGuard Waterproofing is the best!”

Review by
01/10/2022

“They are a company that knows what they are doing. You can't go wrong with AquaGuard Waterproofing.”

Review by
01/10/2022

No review comments provided

Review by
01/10/2022

No review comments provided

Review by
01/10/2022

No review comments provided

Review by
01/04/2022

No review comments provided

Review by
01/04/2022

No review comments provided

Review by
01/04/2022

“I recommended AquaGuard Waterproofing to my neighbor.”

Review by
01/03/2022

“AquaGuard Waterproofing does excellent work!”

Review by
01/03/2022

“They did an excellent job installing a box drain, as well as redirecting all piping from outside the house into an underground pipe. They did an excellent job repairing the sinkholes that were outside the house. The only thing I wanted to be done differently is the concrete slab they installed. It was a 3x18 concrete slab. I would have segmented it.”

Review by
01/03/2022

“The work completed for me by AquaGuard Waterproofing was fantastic.”

Review by
01/03/2022

“The customer service was excellent.”

Review by
01/03/2022

“They were very professional, very experienced, and very dependable.”

Review by
01/03/2022

“Bob Hanson and the Crew Manager were great with work ethic, speed of completion of the project and clean up.”

Review by
01/03/2022

“We had two experiences with them which were caused by cracks in the foundation. We thought the first only involved the front of the house and then two years later the back and side also showed signs of cracking. They were professional, quick and reliable.”

Review by
01/03/2022

“I actually recommended them to my aunt and she was satisfied.”

Review by
01/03/2022

“AquaGuard Waterproofing was very professional and thorough. They did great work.”

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
01/03/2022

“The salesperson pressured me into paying for the project even though I told them the job was not completed correctly. He said they would come out to solve the issues and in return damaged my new vents. They cut into the newly installed vents I had placed by another company shortly before this project. On June 14th, I communicated to the salesperson that they cut into the return ducts pulling unfiltered air from my crawl space into the home. Finally, after multiple emails and video proof of the errors, they had someone come out to inspect and repair the holes. In short, I was not given a refund or a response back from them.”

Review by
01/03/2022

“After nearly a year, I still feel angry at the way Aquaguard treated us. In hindsight, it is clear to me now that Aquaguard never had our best interest in mind and were only ever after the almighty dollar. Let's start with Joseph, the Aquaguard salesperson. His tactics are what give salespeople a bad name. Perhaps charlatan or fear-monger would be more appropriate. He spent nearly four hours in our home. I got the sense he wasn't going to leave until we signed the paperwork. During Joseph's visit, he spent most of his time disparaging Aquaguard's competition and sowing fear about the potential damage to our house if we waited to correct the problems. By the time he left, we were convinced that our house was about to slide down the hill, and the repair proposed by Aquaguard would be the most cost effective. Perhaps we should have been suspect when his cost came in significantly below the cost of Aquaguard's competitor - which we had disclosed to Joseph. Joseph seemed so kindly and knowledgeable and even seemed to enjoy our company. We were completely taken in. We signed the paperwork, paid a third down, and felt relieved that we had found the right company to solve our problem. It was over a month before we heard from Aquaguard again and this was only after we left repeated messages. They had taken over three thousand dollars from us and didn't bother to update us on the timetable of the work. Finally, the crew came out and spent less than a day digging down to the foundation. The plan was to dig to the foundation, check to see if it was cracked and then seal the crack in our foundation wall. This was only after an independently contracted structural engineer came to inspect the foundation. Included in the plans was the digging of trenches from the crack through the backyard for drainage. When the crew got to the foundation, there was no standing water, so, at that time, the decision was made not to dig trenches through the yard. I contacted Aquaguard and asked them to adjust the final invoice to reflect the change in the work. I was surprised the adjustment they made to the final installment, was only $1,500. I didn't understand how this could possibly reflect a crew of four digging over thirty feet of trench five feet deep. However, the company insisted that it was accurate, refused to show us their cost analysis, and refused to make any additional concession. The final kicker...we waited two days for the structural engineer to come out to the house. He spent five minutes at our house. He looked in the hole and determined the foundation sound. We asked if the cracks in the wall should be sealed, he chuckled and said, "You might as well, you've already paid too much when you gave them the down payment. The engineer informed us the damage we saw to the basement wall was normal wear on a structure such as this." He then told us that the city has structural engineers who will come to your house for free and assess your structure. It was at this point that we knew that we had been taken. After more conversations with Aquaguard we contacted a lawyer. The lawyer told us unfortunately litigation would cost us more in court costs than simply paying Aquaguard for the unnecessary work. So, NO, we do not recommend Aquaguard. We can only hope that people will read this and learn from our experience. We are out over $10,000. We won't get that back and all we have gained is a healthy distrust of contractors.”

Review by
12/29/2021

“They are an easy company to work with.”

Review by
12/29/2021

No review comments provided

Review by
12/28/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/27/2021

“They were quick n professional”

Review by
12/23/2021

“Our entire experience with AquaGuard was very positive. Knowledgeable and friendly staff.”

Review by
12/23/2021

No review comments provided

Review by
12/23/2021

No review comments provided

Review by
12/23/2021

“While AquaGuard's workmanship and proposed solution finally did address our water issues in our basement, the work was also completed significantly behind schedule and in many cases rescheduling just never happened. We had to contact AquaGuard several times throughout the project and we were openly told that the schedulers simply forgot about our project. When we asked for compensation for having the basement torn up for so long, we only received a marginal price change which, frankly, we did not see as an adequate resolution”

Review by
12/22/2021

“Got 3 estimates…Aquagard was most practical and cost effective. Execution was excellent. Always on time. Clean up was great. 7 months following completion still very happy”

Review by
12/22/2021

“We are very pleased with our basement egress window. We are certain that the cost will be more than compensated by the increased value of our home.”

Review by
12/22/2021

No review comments provided

Review by
12/22/2021

No review comments provided

Review by
12/22/2021

No review comments provided

Review by
12/22/2021

No review comments provided

Review by
12/22/2021

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: