Value Dry Waterproofing
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Value Dry Waterproofing has received 4.5 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
5
94
4
16
3
8
2
6
1
5
1st year as a Best Pick Call

Company Message Regarding COVID-19

Knowing that many of you may have questions about COVID-19's impact on working with us, we feel it is important that we share with you the precautions that Value Dry is taking:
- In accordance with social distancing, upon introduction, we will not be shaking your hand.
- Our inspectors and crew will be wearing respiratory masks while working in your home.
- Fosters 40-80 disinfectant will be applied at the end of every work day on surfaces in the work area as well as door knobs, fixtures, light switches, bathrooms, etc., that we have come in contact with.
- Fosters 40-80 is used to disinfect washable, nonporous, hard surfaces found in homes, schools, restaurants, hospitals, and other institutional and industrial facilities.
- As we always have, we will set up containment and negative air pressure when possible for the work area. Due to our line of work, dust is still to be expected.
- Value Dry will continue to closely monitor guidance from the World Health Organization and the Centers for Disease Control & Prevention to keep our customers and employees safe.
- Value Dry recognizes that these are unique and difficult times for us all, but by working together we will all get through this and we will keep your home dry and healthy!
"Value Dry transforms wet, humid basements and musty crawl spaces into dry, healthy livable environments by installing waterproofing and encapsulation systems in homes and businesses in Maryland, DC, Virginia, Delaware, and West Virginia. You can count on our promise of quality combined with professional workmanship."

James Ketterer | President
Company Information
Services Offered
Value Dry addresses flooding and humidity in basements and crawl spaces by installing drainage and encapsulation systems that include sump pumps, battery backup sump pumps, French drains, and basement air ventilation systems. Egress windows and foundation repairs are also offered.
Minimum Job
A $4,000 job minimum is required.
Warranty
Value Dry offers a lifetime transferable warranty against water seepage of treated areas.
Company History
The company was founded in 2003. Company president James Ketterer has over 20 years of industry experience.
Distinctions
Value Dry is a BHA member. James Ketterer is a BHA certified Waterproofing Specialist and Egress Specialist. The company is also an Indoor Air Quality Association member. Value Dry received a Secretary's Citation from the MD Department of Commerce in recognition of 15 years of quality work.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
1434 Odenton Road
Odenton, MD 21113
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MHIC #126996

Compiled Score:

Value Dry Waterproofing has received 4.5 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
5
94
4
16
3
8
2
6
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/16/2021

“Value Dry Waterproofing is always timely and provides good quality service.”

Review by
09/10/2021

“Quality”

Review by
07/30/2021

“They met and exceeded my expectations in the initial meeting with the salesperson and the initial inspection and review.”

Review by
07/30/2021

No review comments provided

Review by
07/14/2021

“The work they did was great, and so far I've had no issues.”

Review by
07/13/2021

“There were no areas where they met or exceeded my expectations.”

Review by
07/12/2021

“They were fast.”

Review by
07/12/2021

No review comments provided

Review by
07/12/2021

“I would like to recognize the salesperson and the work crew for their exceptional service! The work crew was efficient; they were in and out in less than a day, and no real complaints for a real messy job!”

Review by
07/12/2021

“The work was very neat, and I loved the work they did.”

Review by
07/12/2021

“I would like to recognize the salesperson and the lead on the project.”

Review by
07/06/2021

“Better price than competitors”

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

“Steve”

Review by
07/05/2021

No review comments provided

Review by
07/05/2021

“Steve Anderson”

Review by
07/04/2021

No review comments provided

Review by
06/14/2021

“They all performed beautifully.”

Review by
05/24/2021

“Steve came out at 6pm to give us an estimate, he then took his time to explain everything to us. When we had questions he took the time to answer them either by phone or email. He also came out to the house for a second time to answer one of our questions.”

Review by
05/21/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“I had a leaking basement window they failed to properly measure it which caused months of delay because they had to order a custom part to fit that wasn?t needed. They could?ve gone to Home Depot which they eventually did to buy the proper sized part”

Review by
05/18/2021

“Ty the salesman...very knowledgeable and helped me to understand the entire process and know what questions to ask other companies.”

Review by
05/18/2021

“They did an excellent job. It was better than expected. It was clean, neat, and fast.”

Review by
05/17/2021

“I?ve had other companies out before. Value Dry was the first one to resolve the issue!”

Review by
05/14/2021

“Joon yu”

Review by
05/14/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“The Company performed tremendously challenging construction work and we believe the water problems have been corrected. They were careful, considerate and completed the task in the week assigned.”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“Danny is a Rock star! Mike Greene last but not least Shad !!!!”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“Britney Spears was a great salesperson. the crew needs training to protect the environment. Dust was EVERYWHERE - beyond the room affected. poor air control. The team also didnt wear proper ventilation, nor was there proper process to pull out "blown-in" insulation. Incredible loss of control and disaster. We had to have another company clear air, clean, and then have it cleaned 2 more times. disaster!! the company's compensation of about $300 for the damage did not nearly cover the problem. I can not recommend them to do work INSIDE of anyone's living space given our experience. I should not pay near full price...but they really didnt do much to make us feel that they understood how bad it was. I expected a meaning recognition for the damage they caused.”

Review by
05/12/2021

“I would only recommend if their basement is unfinished. There was little regard for my furnishings and carpets”

Review by
05/11/2021

“The work was done well. It was fine and as expected.”

Review by
05/11/2021

No review comments provided

Review by
05/11/2021

No review comments provided

Review by
05/11/2021

“Price was in line or better than other bids. Work was all well done despite some challenging conditions. Crews were all friendly and knowledgeable.”

Review by
05/11/2021

“The lead technician on my last visit provided exceptional service.”

Review by
05/11/2021

“Steve Anderson for sure and Roger Agbor and also the gentleman who coordinated the work. Sorry I forgot his name!”

Review by
05/10/2021

“They were very professional, quick, and clean.”

Review by
05/10/2021

“Their professionalism met my expectations. They were very professional and very courteous.”

Review by
05/10/2021

“RJ and Shad”

Review by
05/10/2021

“Value Dry was very professional from the salesperson to the person who completed the job. They were very nice to me.”

Review by
05/10/2021

“I was satisfied with the speed of the project. It only took one day.”

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

“I gave 5 stars across the board, so they did a fantastic job.”

Review by
05/10/2021

“They went above and beyond, they exceeded my expectations.”

Review by
05/10/2021

“They were courteous, on time, and professional.”

Review by
05/10/2021

“They met my expectations in completing the project.”

Review by
05/10/2021

“The foreman on site and the salesman should both be recognized for their exceptional service.”

Review by
05/10/2021

“I would like to recognize Ty.”

Review by
05/10/2021

“I would like to recognize the representative for his exceptional service.”

Review by
05/10/2021

“No one to recognize.”

Review by
05/10/2021

“The timeframe met our expectations. I know they finished sooner than we thought, so we were happy about that.”

Review by
05/10/2021

“project manager”

Review by
05/10/2021

No review comments provided

Review by
05/09/2021

“Was satisfied with the work done...”

Review by
05/08/2021

“Yes I would definitely recognize Shad and Ty for being customer centric.”

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

“Mike has been excellent, making sure everything was taken care of. Raul was also very helpful throughout the process”

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

“Working with them was a nightmare. Absolutely not.”

Review by
05/07/2021

“The workers came on time and finished quicker than I expected. They cleaned up after themselves. Now we have a dry basement.”

Review by
05/07/2021

No review comments provided

Review by
10/13/2020

“Great at the sale but not very responsive when you have questions or need to make adjustments after the job is complete.”

Review by
08/28/2020

“The salesman that we met with was a real gentleman. The foreman was exceptional.”

Review by
08/19/2020

No review comments provided

Review by
08/18/2020

“They came and fixed the problem that I had with the sump pump.”

Review by
08/18/2020

“The whole team was exceptional!”

Review by
08/18/2020

No review comments provided

Review by
08/18/2020

“They did not meet my expectations.”

Review by
08/18/2020

No review comments provided

Review by
08/13/2020

No review comments provided

Review by
08/13/2020

“I was expecting more of a mess or I didn't know what to expect after them having to go in the floor, but they did it really neatly. They cemented over everything and it looked very neat when they left. They were so organized and had plenty of help here and everyone knew what hey were doing in the line-up. It was easy.”

Review by
08/13/2020

“I would like to recognize the Roger. He was good.”

Review by
08/13/2020

“Would definitely recommend. Carlos & his team were on time, efficient, and kept everything sealed up & as clean as possible. Carlos reviewed the entire project beforehand with me to make sure I understood and agreed with the work that was to be completed. Start to finish took about four hours, which was impressive. Was very happy with the team & the work completed.”

Review by
08/13/2020

“VALUE DRY is apparently not interested in communicating with its clients. I would not recommend the company to my neighbors/friends for that reason alone. VALUE DRY personnel do NOT treat the client with respect.”

Review by
08/12/2020

“they communicated throughout the process and stayed till the work was done each day. Took pride in their workmanship.”

Review by
08/12/2020

“Satisfied with waterproofing not with drywall repair team at all.”

Review by
08/12/2020

“I feel rooked by this company because of my inexperience. They did the work the sales person indicated but much faster than he said it would take. Instead of three full days they worked the morning of each of three days. They did everything contracted for but tried to get me to change the scope of work so they did not have to dig a 70 foot trench to dispose of water. The trench was contracted for at $20 per foot. It is the only thing that was done on the third morning of work because I had not allowed them to do it any other way. Had I not insisted they would have finished the project with about 8 hours work for more than $17,000. There were a few hundred dollars of materials involved in the form of concrete, plastic pipe and plastic sheeting.”

Review by
10/08/2019

“The project manager was very knowledgeable about what should be done. That made me want to invest in the company. I was very satisfied.”

Review by
10/02/2019

No review comments provided

Review by
10/02/2019

“They did a good job. Only time will tell how well it holds.”

Review by
10/02/2019

“I would like to recognize RJ, the foreman, he was very good.”

Review by
10/02/2019

“The estimator was honest but at the payment part I felt like I was buying a used car. Overall I would not recommend this company to anyone especially the kind of job they did considering I paid $4K!”

Review by
09/27/2019

“All the guys who did the work were great.”

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

“Professionalism, timely and courteous. Absolutely respected the work site- no mess of my house whatsoever.”

Review by
09/17/2019

“I would like to recognize the foreman of the project Andy. Russ the sales person, and Robert. The scheduler who also helped with a few things Shad.”

Review by
09/17/2019

No review comments provided

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