Value Dry Waterproofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Value Dry Waterproofing has received 4.5 out of 5 stars based on 152 customer surveys conducted through Our Research Partners.
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2nd year as a Best Pick Call
"Value Dry transforms wet, humid basements and musty crawl spaces into dry, healthy livable environments by installing waterproofing and encapsulation systems in homes and businesses in Maryland, DC, Virginia, Delaware, and West Virginia. You can count on our promise of quality combined with professional workmanship."

James Ketterer | President
Company Information
Services Offered
Value Dry addresses flooding and humidity in basements and crawl spaces by installing drainage and encapsulation systems that include sump pumps, battery backup sump pumps, French drains, and basement air ventilation systems. Egress windows and foundation repairs are also offered.
Minimum Job
A $4,000 job minimum is required.
Warranty
Value Dry offers a lifetime transferable warranty against water seepage of treated areas.
Company History
The company was founded in 2003. Company president James Ketterer has over 20 years of industry experience.
Distinctions
Value Dry is a BHA member. James Ketterer is a BHA certified Waterproofing Specialist and Egress Specialist. The company is also an Indoor Air Quality Association member. Value Dry received a Secretary's Citation from the MD Department of Commerce in recognition of 15 years of quality work.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
1434 Odenton Road
Odenton, MD 21113
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MHIC #126996

Compiled Score:

Value Dry Waterproofing has received 4.5 out of 5 stars based on 152 customer surveys conducted through Our Research Partners.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/19/2022

No review comments provided

Review by
05/19/2022

No review comments provided

Review by
05/19/2022

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Review by
05/18/2022

“The workers did a great job. My basement used to flood whenever there was heavy rain. Since waterproofing, there is no more flooding, and I breathe easier whenever it rains.”

Review by
05/18/2022

No review comments provided

Review by
05/18/2022

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Review by
05/18/2022

“Inspection felt like a high-pressure sell. Inspector asked our professions before giving the quote. We were scheduled to begin on a Monday, but they didn't show, so I called them and it turned out that had the wrong phone number for me and couldn't confirm the appointment. That would've been an appropriate excuse if they hadn't had a confirmed email address for me from which I had signed paperwork previously. The air vents in the basement were not covered when jackhammering the concrete, so there was a layer of fine dust all over my house, even up to the second floor. The basement was not cleaned after the job was complete (i.e. the tarps are still hung, there is dust and small chunks of debris everywhere, carpet was not folded back into place).”

Review by
05/17/2022

“Very professional and thorough on estimate and pre-installation information. Installers were very informative when asked about the work and did a great job of not only installing the vapor shield but also cleaning up afterwards. The explanation at the end of the work on care and maintenance was also clear and easy to follow. I would recommend this company to anyone looking for crawl space encapsulation.”

Review by
05/16/2022

“From the first call through the completion of the work, great experience with Value Dry! If anyone has the unfortunate need to waterproof their house, I would highly recommend Value Dry for the job!”

Review by
05/15/2022

“Value Dry seemed to be concerned with my needs, took time to inspect what I needed and explained in full detail what was causing my problems. Stuff like that shows real professionalism and that it's a company that values it's customers.”

Review by
05/15/2022

No review comments provided

Review by
05/15/2022

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Review by
05/14/2022

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Review by
05/14/2022

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Review by
05/14/2022

“Sales person was professional and knowledgeable installation crew was on time and professional. Work was high quality.”

Review by
05/13/2022

No review comments provided

Review by
05/13/2022

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Review by
05/13/2022

“Value Dry resolved the water issue in our basement quickly and professionally. The crew took care of our property and completed the job in good time. We had other quotes from other companies but Value Dry came in much lower and understood the issue and did a detailed inspection.”

Review by
05/13/2022

No review comments provided

Review by
05/13/2022

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Review by
09/16/2021

“Value Dry Waterproofing is always timely and provides good quality service.”

Review by
09/10/2021

“Quality”

Review by
07/30/2021

No review comments provided

Review by
07/30/2021

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Review by
07/14/2021

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Review by
07/13/2021

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Review by
07/12/2021

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Review by
07/12/2021

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Review by
07/12/2021

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Review by
07/12/2021

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Review by
07/12/2021

“The customer service was great.”

Review by
07/06/2021

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Review by
07/06/2021

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Review by
07/06/2021

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Review by
07/05/2021

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Review by
07/05/2021

“The initial contact was quite thorough and clear. I made the decision to hire right away. The crew was pleasant and efficient. I had not understood they would not move my things back in place and complained ( I'll be 80 next year; I live along and cannot lift much. Two men came out and did the replacing for me and I was most grateful. When I had a problem, someone came out right away and fixed it with no charge. The steep price was a problem for me ( because the first contractor had charged me $18,000 already ) but I'm still glad I chose Value Dry.”

Review by
07/04/2021

No review comments provided

Review by
06/14/2021

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Review by
05/24/2021

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Review by
05/21/2021

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Review by
05/19/2021

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Review by
05/19/2021

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05/19/2021

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05/19/2021

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05/19/2021

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05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

“I had a leaking basement window they failed to properly measure it which caused months of delay because they had to order a custom part to fit that wasn’t needed. They could’ve gone to Home Depot which they eventually did to buy the proper sized part”

Review by
05/18/2021

No review comments provided

Review by
05/18/2021

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Review by
05/17/2021

“I’ve had other companies out before. Value Dry was the first one to resolve the issue!”

Review by
05/14/2021

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Review by
05/14/2021

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Review by
05/13/2021

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Review by
05/13/2021

“The Company performed tremendously challenging construction work and we believe the water problems have been corrected. They were careful, considerate and completed the task in the week assigned.”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

“I would only recommend if their basement is unfinished. There was little regard for my furnishings and carpets”

Review by
05/11/2021

“Price was in line or better than other bids. Work was all well done despite some challenging conditions. Crews were all friendly and knowledgeable.”

Review by
05/11/2021

“The work was done well. It was fine and as expected.”

Review by
05/11/2021

“I've used Value Dry Waterproofing at my house and my parents' house. I was pleased with the results.”

Review by
05/11/2021

No review comments provided

Review by
05/11/2021

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Review by
05/11/2021

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Review by
05/10/2021

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Review by
05/10/2021

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Review by
05/10/2021

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Review by
05/10/2021

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Review by
05/10/2021

“Value Dry was very professional from the salesperson to the person who completed the job. They were very nice to me.”

Review by
05/10/2021

“They were courteous, on time, and professional.”

Review by
05/10/2021

“They were very professional, quick, and clean.”

Review by
05/10/2021

“Value Dry Waterproofing was very professional. They knew what they were doing.”

Review by
05/10/2021

“I'm Very satisfied with the work I'm happy with everything from sales to construction.”

Review by
05/10/2021

No review comments provided

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05/10/2021

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05/10/2021

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05/10/2021

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05/10/2021

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05/10/2021

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05/10/2021

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05/10/2021

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Review by
05/09/2021

“Was satisfied with the work done...”

Review by
05/08/2021

No review comments provided

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05/08/2021

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Review by
05/08/2021

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Review by
05/08/2021

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Review by
05/08/2021

“Working with them was a nightmare. Absolutely not.”

Review by
05/07/2021

“The workers came on time and finished quicker than I expected. They cleaned up after themselves. Now we have a dry basement.”

Review by
05/07/2021

No review comments provided

Review by
10/13/2020

“Great at the sale but not very responsive when you have questions or need to make adjustments after the job is complete.”

Review by
08/28/2020

No review comments provided

Review by
08/19/2020

“I had to fix a water seepage in my basement. That area had been fixed by another company Mr. Basement earlier in 2016, who went out of business and would not therefore support their so called "lifetime warranty". Value Dry fixed it this time. Comparing the job done by Mr. Basement in 2016 vs that done by Value Dry, I would say Value Dry did a far better job. There was less dust during the process and their waterproofing method is far better. They even installed a flushout valve at one end of the installed drain pipe for cleaning purposes which Mr. Basement did not advise and did not do. Also they buried the outside pipe, which should be the way to do it, instead of Mr. Basement who left it running along the side of the house and run back to the foundation!!!! Also Value Dry removed the wooden frame at the bottom of the floor so as to properly concrete the floor below the frame. Mr. Basement did not do that, and as a result I could see they just stuffed the concrete as far as they could and there were cracks and crevices along the wall!! I should have gone with Value Dry in 2016 and avoided all the hassle.”

Review by
08/18/2020

“The salesman took the time to explain the entire process and his recommendations. He was more detailed in his evaluation than previous companies.”

Review by
08/18/2020

“The company was very professional and came on time. All of my needs were met. They did have to come back out to improve on the work that they did the first time. It was about a 72 hour turnaround for them to come back out. The pricing and financing was fair. They were very good at communicating during the project.”

Review by
08/18/2020

No review comments provided

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