RESTOREPRO Inc.
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

RESTOREPRO Inc. has received 4.6 out of 5 stars based on 89 customer surveys.
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2nd year as a Best Pick Call
"RESTOREPRO is committed to the idea that the company, employee, and customer should have a transparent business relationship with the focus on communication and customer satisfaction. Our core values are integrity, fairness, honesty, care, transparency, responsibility, and reliability."

Brian Bilowz | President
Company Information
Services Offered
RESTOREPRO Inc. offers a variety of repair and mitigation services following water damage. The company provides mold remediation, water removal, water damage mitigation, reconstruction services, structural drying, decontamination, and emergency services.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Brian Bilowz started RESTOREPRO in 1997 with one van and has since grown the business to include a fleet of twelve vehicles that serves residential and commercial customers in the greater Boston area. The company remains family owned and operated.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
HIC 167789
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

RESTOREPRO Inc. has received 4.6 out of 5 stars based on 89 customer surveys.
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57
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/23/2018

“The project managers left a lot to be desired. The overall result was good, and I thought the manager of the company did a good job. He was open to comments. The people that came out here to do the work were good, for the most part. The management of the overall project was pretty poor. It took almost six months to complete the job. The end result was good, but it was a very long process. I'd recommend them with qualifications.”

Review by
03/23/2018

“We had an issue with our insurance company as far as getting paid, but we got that figured out.”

Review by
03/23/2018

“He was supposed to come back and talk to us but he did not.”

Review by
03/23/2018

“They're an awesome company. They did an excellent job.”

Review by
03/23/2018

No review comments provided

Review by
10/19/2016

“They did just some water damage repair. I liked the quality of work. I would give them a B.”

Review by
10/19/2016

“They did ceilings, floors, and walls. It was due to water damage. They deserve an A.”

Review by
10/19/2016

“They repaired the rooms that had water damage from snow. They did the work well. It looked brand new after it was done. I'd give them an A.”

Review by
10/19/2016

“They restored our living room and upstairs after a water leak. I liked their attention to detail. I'd give them A+.”

Review by
10/19/2016

“They definitely did a good job. We had like some kind of algae, so they cleaned the roof. I would say it's an A-. They did a good job actually. After they cleaned the top, they didn't clean it in the bottom, but that was my only complaint.”

Review by
10/19/2016

“We had water in our basement from burst pipes, and they came in, demoed everything, and got all the water out. They were quick, they knew what they were doing, they were professional, and they got it done fast. They were an A.”

Review by
10/19/2016

“We had ice dam water damage, and they remediated the water damage. They were timely, they were responsive, they provided details, and gave us write-ups as to what they were doing. The people were nice. I'd say it's an A.”

Review by
10/19/2016

“They cut the sheetrock about a foot up from the floor, water vacuumed, disinfected, and cleaned an entire basement floor; and they removed carpeting. I'll give them an A.”

Review by
10/19/2016

“My hot water heating pipe broke, and it flooded the house in certain sections, and they came in there and dried the place out. They had to pull up the floors and do everything, and the thing was, we were closing on the house. It was up for sale and closing in a week, and the pipe broke. They showed up almost instantaneously, so they got it done. I'd give them an A+. I've already recommended it to a couple of people.”

Review by
10/19/2016

“It was an OK experience. I think we had a ceiling leak, and so they fixed the plumbing issue, or I don't know if they fixed the plumbing issue or they just came in and did the ceiling afterward and the mold remediation but I used them to hire or subcontract somebody to fix the ceiling afterward and it was either them or the subcontractor that just did a very poor job on the ceiling. They deserve a B-.”

Review by
10/19/2016

“I think it wasn't so great at times. I think it was, they did their job but there were some things about it that wasn't so great. They basically ripped up the basement entirely. Well it wasn't so much that went wrong, I think it was just the scheduling, it wasn't so great and so on. I think it's a B. They did OK. I don't think I personally would recommend them.”

Review by
10/19/2016

“They were very good and very thorough. We had a water leak, and they had to take out the water, replace a floor, repaint, and patch some walls. And they had to leave things there to dry it out as well. So they did quite a lot. They did a good job. They deserve an A. They just had kids that were training, but they always had someone who knew what was going on.”

Review by
10/19/2016

“The work was for a rental property I own. My tenants destroyed it and so, she let a toilet go without maintenance without telling me and it overflowed the whole downstairs and then she wouldn't move out for three weeks so it got all moldy. I've since sold the property so it's all good. I'd say they deserve a B.”

Review by
10/19/2016

“They were excellent. We had some severe water damage, and they did the whole restoration of all of that. They did excellent work. They were courteous. They kept everything clean. Everything about them was very good. They did exactly what they signed up and promised to do. They deserve an A+.”

Review by
10/19/2016

“They're the best, and they’re very, very professional. I’d rate them all the way around great and excellent. They’re A+ across the board. I got some water damage. They dried my house up, they stripped my walls down, and they dried everything out. They were great.”

Review by
10/19/2016

“Due to the heavy number of claims, our team was probably sub-sub-contractors. The initial work that was done was low quality and poorly managed and communicated. There were several occasions where work was scheduled the day of, and I had to leave work to open the house, and there was one occasion where someone showed up with no warning or schedule. However, the main team who came by to follow up and fix some of the work did a thorough and solid job. They communicated well and were polite and professional. I'm sure that if we had been working with them alone, it would have been an A or A+ experience. In addition to the uncertainty of having mitigation work done behind the walls by a team you don't trust, the work that was done to refinish the hardwood floors was not redone, and the quality, based on a second opinion from a professional in the field, was well below respectable.”

Review by
10/19/2016

“We had water damage from the previous winter. We had water dams that had backed up, and the ceiling of our living room had water damage, so they came in and fixed that, and I think there were some outdoor shingles that had to be replaced too because the water had gotten in behind them or something. My husband dealt with them for the most part. I would say they get an A+. We had a project manager who sort of mediated between us and the actual people doing the work, so it was easy. I just talked to him, and he made everything happen, so it was pretty straightforward. They were great. They cleaned up after themselves. They were on time.”

Review by
10/19/2016

“They were efficient. They didn't take up a lot of time. They were very respectful of my family during the time that they were there. They were clean. They didn't do anything to upset me, so that's good in my book. We had water damage from snowstorms. That would have been two years ago. The snow didn't leave until August because of how much snow we got here. There was so much snow on the roof to cause water damming, so the water got into the walls and basically destroyed the walls and roof. So, they had to come in and rip out a bunch of walls, and they fixed some of the roof. They deserve an A+.”

Review by
10/19/2016

“They repaired a section of ceiling that was due to water damage. I liked their efficiency. I would say they deserve probably a B. There was at one point in time the ceiling tile was not drying so they had painted on the wet tile or the wet ceiling so therefore it caused kind of a bubbling effect and so they basically had to redo the work because they didn't wait, I think they didn't wait enough before the actual caulking, molding or whatever was dry before painting and stuff. They had to redo the work.”

Review by
09/24/2016

“They did some demo work because we had a flood and everything. I mean they were OK. They came in and they were responsive. They got there pretty quickly. I think they probably, technically I think we probably had equipment rented that we didn't really need rented and it was painful on the electrical bill because we had a flood in the middle of winter but insurance covered for it. They did everything fine. They came in and put down their machines and ripped out some walls and stuff so I would give them a B.”

Review by
09/24/2016

“They were alright. I wouldn't use them again. The contractors that they hired, some of them were quite good, some of them were not as good. Some of the work was left unfinished and I ended up hiring somebody else to finish some of the work. In general, they solved the problem but it wasn't amazing. We were overcharged $2 that the insurance company picked up on. Clearly an overcharge, it wasn't an oversight. But it was an attempt to get a little bit more out but luckily my insurance company was very much on the ball because I didn't really inspect the bill that much because somebody else was paying for it. They were OK. It wasn't a responsiveness issue. It was more in terms of execution of the work. The work that was done by some of the contractors like the ceiling guy and the plasterer was actually very good. But we had things like we had an air conditioner that was in a box that was completely brand new and that was missing after the work and things like that. Things had to be gotten rid of in terms of in the garage because we had mold problem but an air conditioner that was brand new in a box did not need to be gotten rid of. So things like that. I wouldn't necessarily recommend them to somebody else. It's not like we have the same problem. the problem's solved so it wasn't a total disaster, it just was, you know if they sold cars I wouldn't go back to them to buy a car. What we had was we had a pipe leak on the second floor that leaked down into a basement ceiling and then we had mold that was in the basement ceiling and they had to do a demo to the basement ceiling. It was a ceiling that had a wire mesh on it from probably the 4s or something so it was an expensive demo just to get the ceiling down and then they placed a lot of anti-fungal stuff everywhere and they completely emptied out the garage and basically cleaned everything, rubbed everything down and then sprayed it with anti-fungal so we haven't had the mold problem since so they fixed the problem but once the problem was fixed it wasn't really a top of the line finisher. So I would say on a scale of one to ten in terms of them job that was done, they fixed the problem and so it was more like a six and then the other little things that I mentioned would put the whole rating down to more like a four. I guess I would give them more of a C but then again I'm not going to use them again. There were people that they hired that were excellent but the majority of it wasn't that way. It's not that they didn't show up when they said they would but the other things that kind of left us with, why did you choose those guys in the end you know. But that's pretty common with contractors. You're never totally satisfied but there were things that we saw that was kind of, we were wondering where our air conditioner was and it took us kind of a month that it was probably stolen so that was kind of uncool.”

Review by
09/24/2016

“We had to do some cleaning up in the basement. I had a pipe overflow or a pipe backup. I thought they were personable. I thought their prices were good. The owner or whoever I talked to was a nice guy. He kind of gave me the information straight. He wasn't going to give me the runaround. He didn't try to oversell me on stuff that I didn't need or whatever. He just got the job done and did a good job with it. I'd give them an A+.”

Review by
09/24/2016

“They did a water repair, like water damage repair. Well you know, they got it done well. It took a while to get it completely done, coordinate all the whatnots but otherwise it was fine. I'd give them a B.”

Review by
09/24/2016

“They did some mold remediation in my attic. The guy was really friendly and professional and did a good job. I'd give them an A+.”

Review by
09/24/2016

“I had a burst pipe, and they came and cleaned up the mess. They came promptly, and they just were helpful in their advice. I'd give them an A.”

Review by
09/24/2016

“We had flood damage, so they helped. They redid part of the ceiling and things like that. They came in to dry up the place. They were very professional, and they were courteous. They come in, and they do their job. I didn't have any issues. I would say they’re an A.”

Review by
09/12/2016

“They did work from a flood. They did a good job. They get an A.”

Review by
09/12/2016

“They replaced my carpet. I'd give them a B.”

Review by
09/12/2016

“I think they did some mold clean up. They were professional. I'd give them a B.”

Review by
09/12/2016

“They did water damage work, dried out our carpets, etc. They got their fast. I'd say they're a B. They're probably very good at what they do.”

Review by
09/12/2016

“They did a great job. I liked that they were on time. They had a great service, a great attitude, and they cleaned up afterwards. It was nice. I'd give them an A+.”

Review by
09/12/2016

“They did work for us. They were very professional and very quick. They did what they were supposed to do when they were supposed to do it. I'd give them an A.”

Review by
09/12/2016

“They did flood restoration. They always answer the phone when I call them. I'd give them a 1. I use them every time. They get an A+. They're excellent.”

Review by
09/12/2016

“They repaired some plumbing; a burst pipe and the flooring. They were clean, they were on time, and they were easy to work with. I would give them an A.”

Review by
09/12/2016

“They did some water damage work. They did exactly what they said they were going to do for exactly what they said the cost would be. I'd give them an A.”

Review by
09/12/2016

“I think it was related to a sewer backup. They were prompt; they turned it around quickly. They were excellent.”

Review by
09/12/2016

“They did work on a rental home. They were professional, and they were timely and efficient. I'd give them an A.”

Review by
09/12/2016

“I liked that I didn't have to do anything. They did everything. I'd give them a B+.”

Review by
09/12/2016

“They did a really excellent job. They did work in our basement. They cleaned it out and aired it out. I was very pleased with their work when they were done. I didn't have any complaints. I'd probably give them an A.”

Review by
09/12/2016

“We had a leak in the basement and they cleaned it up and removed the bottom foot or two of the wall board. They could come right away so that we didn't grow mold while we were waiting for them. I'd give them a B+.”

Review by
09/12/2016

“The work that they did was excellent. They did good quality work, but more than was needed. We had water damage from an ice storm. They were professional. They did a good job. The quality of their work was good.”

Review by
09/12/2016

“They were fine. They did moisture mitigation work for us. They just came in and got the work done, and they were respectable and courteous. I'd say they were probably like an A-.”

Review by
09/12/2016

“They cleaned up my basement. I had some sewage backup, and they cleaned it up. I liked that they came quickly, and they finished and did a thorough job. I would give them an A-.”

Review by
09/12/2016

“It was restoration from water damage. It was actually the dry out portion of the project from water damage. They were fairly responsive. The guy who was in charge on the project was easy to work with. I liked him. I'd say a B.”

Review by
09/12/2016

“I had water damage from a burst washer hose and they did the drying and the cleaning up. I thought they were, they were the ones that were available to come quickly as possible and they did a good job. I'd give them a B.”

Review by
09/12/2016

“I had some water damage, so they did some restore work, and they replaced some granite countertops for me. I'd give them an A. They just did the work on time, and they were very good. If they had an issue, they came back and corrected it.”

Review by
09/12/2016

“They did some flooding restoration work. We had a fire here, and it flood several times, and they came in with their equipment and dried out the floors. They also have another division where they can come in and open up walls. They come in, patch up the walls, and put floors in if needed, stuff like that. I would give them an A. They're a very good unit to work with.”

Review by
09/12/2016

“They were excellent. We had water damage, and they had to dry everything out. The walls were knocked down, and they had to dry it all out in the family room, the garage, and one other area, and then they redid it and put it all back once it was dried. They were just very professional, and we were happy with them. As long as they did a good job, that was what was important. I'd give them an excellent grade.”

Review by
09/12/2016

“It was a long time ago. It was three years ago. They restored everything very good but they wanted to charge too much for rebuilding my basement so I hired somebody else. I liked their quality but I didn't like their price. I'd give them a B. It was water damage.”

Review by
09/12/2016

“They did cleanup. They came pretty fast. I would say a B. It came down to the payment on the insurance, and they kept sending me the bill, and after I told them multiple times, and I referred them to the insurance company. It was just a huge confusion and they just kept doing it over and over again.”

Review by
09/12/2016

“They were great. We had a flood. They did some remediation for flood damage. They were very prompt, very timely, and very respectful. They did a very thorough job of taping up and concealing and saving the pieces of wood that we needed to save, and they were just generally being responsible and helpful. I'd give them an A. They were great.”

Review by
09/12/2016

“It was an excellent experience. They did some demolition, removed a damaged wall board, replaced that and some parts of a ceiling, painted, and finished everything. It was water damage. I liked the schedule. They had a timely arrival and completion, the price was reasonable, and the quality was fine. I'd give them an A.”

Review by
09/12/2016

“We had a basement flood. My hot water heater let go, and they had to come in and cut out a section of wall and do a dry out for me. They were professional. I'm a realtor, so I deal with a lot of different contractors, and they were definitely very good and in and out. It was an easy process. I'd give them an A+.”

Review by
09/12/2016

“They pulled wet plaster board off and they pulled ceilings down and they dried out an area that had been, had water damage after two years ago, the terrible winter that we had. Well there were two people - one was experienced and one wasn't. The one that wasn't experienced made a bunch of mistakes. He put the kind of tape that you're supposed to use, to put plastic around to protect the dust from getting into things on our hardwood floor and when he took it up he took up the varnish as well. So that was not a good thing. The guy who was experienced was fine. I'd say B. Overall I'd say it was a B. They basically did a good job. All the stuff that was damaged was removed and so we were in a position to go in and repair it. But they, and they were on time but as I say, one of the younger men was not experienced. Now you have to file away or add as a footnote to this is that, that was the winter that everybody got hit with something. It was a miserable, miserable winter and everyone was backed up so it's entirely possible that they took on some new people that were not fully trained and that's not their modus operandi so I am willing to think that about them. So if you are in a normal situation and you have a house situation where you need someone to come and help you attend to a problem that hasn't happened it probably wouldn't go exactly the way it went with us because everyone was so backed up and stressed and busy.”

Review by
09/12/2016

“They cleaned mold out of my attic. They did a competent job. The mold is gone, still, after a year. The only negative comment I have to make about them is that they did tamp down the insulation, which frankly I don't think they had any choice in the matter, but since I had them do that so I could get more insulation installed after they cleaned it out, I had more insulation so that wasn't a problem either. Generally speaking, I’d give them four and a half stars out of five. I'd give them an A-. The first guy I was dealing with, their agent, quit the company and never got back to me and they sort of lost me so punctuality they get a C.”

Review by
09/12/2016

“Very good work. I had to work toward getting a positive experience. It just didn't come naturally. The first time they came in they didn't plaster the wall, so I had to call them back to plaster it. And they did come back and they plastered it but it took a while to get them back here. It was water damage. They took down a wall and then put in more insulation and put up a wall. Then they were supposed to plaster that. They tried to get away with not plastering it, but then they did come back and plaster it. Then when they had someone come in afterward to paint it they said they didn't do a good job plastering. I'd give them a B.”

Review by
09/12/2016

“In part, it was positive, but I also had to get a lot of money back. I think they do demolition very well, if you have damage they'll take that out. But if they didn't restore very well. I had water damage. They removed damage and mold, plaster and flooring, dried out the area, did some spraying. They built all the walls and floors back. I probably wouldn't use them again so it's a D. They were the only people I could get on short notice. I think the people who were hired were quite nice. They're all subcontractors. I think they were nice. It's just the work wasn't good. I think they left early when I wasn't looking.”

Review by
09/12/2016

“They came in and did a quote for me. I had some mold in my laundry room and some water damage, so I actually didn't have them do the work. They were great when they came to do the quote and everything. It ended up not being a huge issue, and we got the wall down, so it was more on the surface, so that was the only reason. They were really great. I think I emailed them, and they called me back within like ten minutes, and I think they were there within a day or two to get me the quote and everything, so they were really great. I'd definitely use them if I needed anything for that again. I'd give them an A.”

Review by
09/12/2016

“I have had RESTOREPRO. We had a couple of incidences over the past year, and they were great for the first one, which is why I called them for the second one, and they did excellent work. This was for an initial repair remediation for water damage. I'd give them an A. They were very good. I really appreciated the quick response. That happened in both cases. There was a broken, burst water pipe that was just a mess, like a flood, and they came in with their stuff very quickly. And for the second event, I was really glad I knew RESTOREPRO—who am I going to call again. It was a very positive experience.”

Review by
09/12/2016

“We had water damage from 215, so it would be when we had some of the ceilings down or the walls down. You name it, they did it. They were fine. But they subcontracted out because I guess they were that busy, but they were subcontracting and that's what I didn't like at all. I wasn't too happy with that. But when they came in and did something, I had no problem with them. The people, they were nice. You never know what you're going to get. Other than that, that was the only problem. I want to say I'd give them a B.”

Review by
09/12/2016

“They did a lot of work in my basement for water damage; refinishing walls, taking down walls, laying rugs, painting, fixing cabinets, and fixing doors. There was a leaking pipe that we didn't know was leaking in the wall causing some mold, but it wasn't a disaster. I liked everything. They were efficient. They were knowledgeable. They came when they said they would, and I liked that they had a lot of different people that did different things. So, they'd have an expert on walls, and then they'd bring in a different man to do the rug, instead of everybody doing everything. I'd say it was an A.”

Review by
09/12/2016

“When the inspector came, he checked some things, but they didn't quite finish the job. They were little things. They pulled out walls, put new walls in on the porch, put a new ceiling on the porch and the living room, and put a new wall in the living room and windows. They were very professional, they came early, and they did their work. I'd give them an A-. I just remembered they yanked out a couple of outlets and didn't put them back in. I had an electrician do that. Their electrician can do it.”

Review by
09/12/2016

“I have a complaint about them. They never submitted their material to my insurance company so that I could get reimbursed so I still haven't been reimbursed for that service. It was water damage restoration. They didn't finish what they had to do. They didn't finish what they needed to do which was submitting the bills that I paid to them to my insurance company so that I could get reimbursed. That's not acceptable. I would never use them again.”

Review by
09/12/2016

“We had a pipe burst, and it came pouring through our kitchen ceiling, so they tore down the part of the ceiling that was damaged. They repaired it. They painted the whole room, insulated, and everything. They were very responsive. They were here when they said they'd be here. They were on time. Their workers were very respectful and neat. They cleaned up after themselves. We thought they were terrific. I'd say they’re an A, really.”

Review by
09/07/2016

“We had a pipe burst, and so we had a flood in our laundry room. We actually had a plumber come out, but that particular plumber didn't do a very good job. But RESTROPRO did some really great work for us. It's definitely an A. I never give anybody a perfect score. They were great guys. We loved them. It was A, particularly because we had mold issues, and they were able to alert us about it.”

Review by
09/07/2016

“We had a number of issues. I'd give them a B. There were some issues that we had where there was mold and it was taken off the wall and they disposed of it. When I inquired why, they said they weren't going to be doing the finish work.”

Review by
09/07/2016

“We had a flood in our kitchen from our dishwasher, and they came in with drying and dehumidification equipment, and they dried everything out, tore out the stuff that needed to be taken out, and basically did all the water remediation. I'd say they deserve an A.”

Review by
09/07/2016

“We had an ice dam leak and water damage in the ceiling of our kitchen. They had to make sure there wasn't any mold, and then they put the ceiling back up. I'd give them an A-.”

Review by
09/07/2016

“We had water damage because of the flood from ice dams and whatever damage we had, and it got repaired satisfactorily. I was happy with the work. They deserve an A+.”

Review by
09/07/2016

“It was fine. They did a bunch of water damage repair in my house. I'd rate it a C.”

Review by
09/07/2016

“They were very good. I think the basement had some water from ice dams, and so they did the cleaning up of the water damage, and then they rebuilt the exterior.”

Review by
09/07/2016

“They took care of a flood and did some repair work. I’d give them an A+.”

Review by
09/07/2016

“They did fine work. They did mold remediation. I would give them an A.”

Review by
09/07/2016

“They did mold remediation. I would give them an A.”

Review by
08/25/2016

“They fixed some water damage. I'd give them a B.”

Review by
08/25/2016

“It was fine. There was a sewage back up. I'd give them a B. They came promptly.”

Review by
08/25/2016

“They were good. They did mold remediation after a flood in my basement. I'd give them a B. They knew what they were doing. They came in, did the work, and left, so they were fine.”

Review by
08/25/2016

“They took care of the water damage that I had last year. I'd give them a B, B+. I liked that they came in very quickly, they responded to the call right away. They knew what needed to be done and they seemed to have the right kind of expertise.”

Review by
08/25/2016

“They did mitigation. I'd give them an A. They were very professional. They answered all the questions that I had. They came on time. They did the job they promised they were going to do, and they didn't make a big mess.”

Review by
08/25/2016

“There was some outside work and inside work that they did; waterproofing and restoration work. I would say it was good. They came with the insurance company, so it was kind of seamless for me, so that was a good thing.”

Review by
08/25/2016

“They were great. They did some mold remediation and flood remediation. I'd give them a B+. They were very professional. They let us know that we needed to start the process right away. They were clearly very knowledgeable. They showed up when they said they were going to show up. They followed through, and I just had a good experience with them.”

Review by
08/25/2016

“They were fabulous and absolutely wonderful. They helped me when we had water damage from a washing machine that was not installed properly. It was great. I'd give them an A+. They came on time, they did what they said they were going to do, and they cleaned up.”

Review by
08/25/2016

“There was some flooding in the basement from backed up piping, and they had done some damage, so they cleaned it all up and made it whole again. They're an A+. They showed up when I was a manic, so I'd have taken anything, but they did a great job; and they showed up on time.”

Review by
08/25/2016

“I had a flood, and they had to tear down walls and tear up floors, and they even moved my furniture around for me without even being asked. They were excellent. I'd give them an A. They were courteous, they were professional, they were on time, and they helped me with the insurance company. They were just very good. They took all of the waste material away. For a flood, it wasn't a pleasant experience, but they were very good. I tell everybody that is looking for something. Unfortunately, they only do inside houses, and I had some work I needed done on the outside, but they couldn't do it.”

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